Communities 2.0 helps community groups and social enterprises benefit from technology. With government funding until April 2015, they cover topics like managing information digitally, social media engagement, cloud computing tools, and online office suites to help organizations reduce costs and reach more people. As public services move online and funding decreases, non-profits need to think about becoming "digital by default" to remain efficient and effective in their work.

1. Increasing Your Impact Through Digital TechnologyJosh HooleCircuit Rider Development Manager, Communities 2.0

3. What is Communities 2.0? We help community groups, voluntary organisations and social enterprises benefit from technology Funded through Welsh Government and European Regional Development Fund (ERDF) Here until April 2015 Work in target areas

4. What we’ll cover Third Sector & Digital Inclusion Managing Information Engaging & Sharing The Cloud Online Office Virtually Working

5. Issues for Our Sector REDUCE COSTS AT ALL COST! £83bn cuts in Public Spending 'Big Society' increasing expectation and role for voluntary & community action 'Make do & mend' culture Government & other providers moving services online, e.g. Student Loans, Universal Benefits, Charity Commission, Big Lottery More efficient to digitise services

6. So...we need to think Digital By Default

7. What is Digital Inclusion? Getting people online 8.73million non-liners in UK (ONS) 785,000 non-liners in Wales Over 66% are Older People Majority of the rest are: In Social Housing Unemployed Low waged Disabled people

9. Barriers are Inspiration, Skills & Price

10. Able to save between £250 - £550 per year

11. Able to access information & services online

13. Coffee Then let's talk tech!

14. The Two Aims of Technology Do things better Do better things

16. Record interactions with people and organisations

17. Analyse interactions and impact

18. Join up departments

20. Instantly record activity

21. Automatic backups

22. Automatic seamless upgrade

23. Bespoke

24. Needs internet connection

25. Loss of ‘control’ for Info Officer

27. CiviCRM – Free but host yourself

30. Who are your relationships with?

31. What information do you record?

32. What information do you need to extract?

35. It’s PEOPLE talking to YOU about YOU

36. It’s YOU talking to PEOPLE about YOU

38. Have conversations about your issue

39. Use the expertise of others

40. Provide opportunities for people to interact

41. Follow and lead

42. Needs good guidelines and good communications

43. Potential ‘time suck’

44. Not always easy to measure true impact

47. Get the right people involved

48. Engage in the conversations

49. Go to where your audience already are

51. Internet-based computing, whereby shared resources, software and information are provided to computers and other devices on-demand, like electricity Wikipedia

53. Accessible from anywhere

54. No upgrade or licensing issues

55. Per person per month costs

56. Works on any internet-enabled machine

57. Needs internet connection

58. Will it truly meet your needs

59. Too many Cloud tools to try them all

62. Is your current tech set up meeting your needs?

63. There’s probably a tool out there for every problem – just ask a Circuit Rider!

66. Works on multiple platforms

67. Collaboration

68. Seamless remote working

69. Easy for users to grasp

70. Simple price structures

71. Doesn’t always cope with big funding bids...yet

72. Potential culture change & training issues

73. Still needs a techie

76. What will be the benefit to being able to work remotely?

77. Will we still need a file server in the office?

78. How will staff react to change?

80. Remote Working - Kit & Caboodle

81. Remote Working - Kit Netbook Highly Portable PC £200 - £400 iPad 2 Highly versatile mobile computer £400 - £600 Smartphone Multitasking handheld phones £0 - £200 + monthly fee Mobile Broadband 3G Internet on the move £20 + monthly fee

83. Are you open to managing a remote team?

84. Training needs and remote support?

85. What is the Total Cost of Ownership (TCO)?

87. Lots of travelling

88. Client database in the office

89. Need to share information

91. Send regular information about events and fundraising but can’t afford printing costs

94. What is your leadership role?

95. Who will drive any changes?

96. Who will implement any changes?

98. What we’ve learnt Third Sector & Digital Inclusion Managing Information Engaging & Sharing The Cloud Online Office Virtually Working

99. 0845 474 8282 clickconnectdiscover.org