Avanade digital workplace keynote microsoft recoder london 2015
•
11 likes•3,272 views
Presentation from the Microsoft Recoder 2015 event in London summarising business value and deployment considerations for a digital workplace on Microsoft cloud technologies.
Recommended
Recommended
More Related Content
What's hot
What's hot (20)
Viewers also liked
Viewers also liked (20)
Similar to Avanade digital workplace keynote microsoft recoder london 2015
Similar to Avanade digital workplace keynote microsoft recoder london 2015 (20)
Recently uploaded
Recently uploaded (20)
Avanade digital workplace keynote microsoft recoder london 2015
- 1. Re-imagining the future The Digital Workplace Recoder 19 6 2015 London andrew.hutchins@avanade.com / @andyhut
- 2. Why are businesses investing in O365 and how are they approaching the journey to a digital workplace? • Market Trends and Business Drivers • Realising the Vision Recoder 19 6 2015 London
- 3. Market Trends and Business Drivers
- 4. How are digital technologies impacting businesses? Recoder 19 6 2015 London *Source: Accenture *
- 5. Digital Technologies are reimagining lives and industries • Organisations sell and deliver to customers through multiple, personal, digital channels • Consumers are familiar with digital devices and services • Consumers are also workers and their expectations have changed Recoder 19 6 2015 London http://www.businessmodelgeneration.com/canvas/bmc
- 6. Work is failing to keep up • People, Skills, Knowledge and Time are valuable resources • Personal work has become more productive but has not fundamentally changed in decades • Organisations are not applying the same thinking and application of digital technologies to their workforce as their customers Recoder 19 6 2015 London • Workers share and collaborate with people they know • Users are not benefitting from wider organisational intelligence • It is difficult to share • Email is the primary collaboration and document management tool • Apps and data are not integrated with each other or work processes • Users are not clear how they should share and collaborate with colleagues • Users are not incentivised to share, contribute and reuse knowledge • User adoption / collaboration is low • Users do not have the same capability at work as at home • Mobility is limited, work is taken back to the desk • Intelligent, social, contextual services are not available Working in Silos Poor User Experience Limited Functionality Vision and Culture
- 7. Huge populations of previously inaccessible communities are joining the workforce * This year, 27% of the workforce will be working remotely and by 2025 45% will be contractors * Millennials will comprise 40% of the workforce by 2020, and there may be a global shortfall of 40 million skilled workers* Changes in the market …. …and how organisations must respond to keep pace *Accenture - Workforce of the Future research How do you attract and retain the talent you need to compete in the ‘digital world’? What employee experience are you offering for those who work at your organisation? Who will be your competition, and how will you differentiate yourselves?How will you enable the unique career stories of individuals at your company? Technology and market forces are transforming the industry, requiring a new digital workforce to compete * How do you connect the IT platform across the business to enable a seamless experience? Recoder 19 6 2015 London Workforce: Impact of changes fuelled by the Digital Age
- 8. Recoder 19 6 2015 London Addressing the challenge: The Digital Workplace • Allow workers to build tailored work experiences suited to their role and work style • The digital workplace augments work and is contextually intelligent. • It senses and responds to the work patterns and information needs of employees and teams • It integrates digital communication, collaboration, and analytics platforms. • It optimizes use of the public, private and hybrid clouds. • It is provided to workers as a service, providing the same experience as in their personal life
- 9. How will work be different in the future? Recoder 19 6 2015 London Users initiate requests for people or information Sharing is difficult and by exception Learning takes place in classrooms Knowledge is requested from personal networks Employees are assigned tasks Work takes place in the office Reports are defined and delivered periodically Services are accessed via web pages Workplace makes contextual recommendations Sharing is integrated and by default Learning is continuous through multiple channels Workers are given goals Knowledge is provided from the entire organisation Data volumes are increasing, insights are real time, personal and dynamic Work can be anywhere, on any device Services are accessed via dynamic apps
- 10. Technology: Digital Workplace Services Recoder 19 6 2015 London High Performance Workplace: Custom applications built on the O365 / Azure platform tailored to specific processes or workforces Universal Services: Core collaborative and productivity services common to all workforces Integrated Platform Foundational technology services on which the Digital Workplace is Built
- 11. Microsoft cloud technologies enable new ways of work Recoder 19 6 2015 London • Mobile first, cross platform • Groups • Identity • Video • Office Graph • Azure ML • Office365 API’s • Add-in’s • more coming every month… http://officeblogswest.blob.core.windows.net/wp-content/2015/05/yammer-post-image.png
- 12. What capabilities does a Digital Workplace enable? Recoder 19 6 2015 London
- 13. Where is the Business Case? Recoder 19 6 2015 London • Reduce cost of workplace IT services measured in Opex and Capex spend • Increase agility and reduce provisioning times • Reduce the hosting costs for on premise services • Avoided future cost for upgrade cycles • Reduce need for IT / Partners to manage non core infrastructure and applications • Remove legacy technology services • New capabilities and ways of working driving improvements in business processes and outcomes • Align investment with key business metrics (KPIs, SLAs) • Tie metrics to business goals e.g. • Reduce costs of employee attrition by 5% • Avoid costs for new office space / desks • Increase FY revenue through new product faster time to market • Align to financial metrics in business unit P&L • Support with anecdotal and quantitative metrics
- 15. Enabling the Digital Workplace Recoder 19 6 2015 London Define the technology blueprint Determine a deployment architecture and roadmap Provide a vision for how people will work Understand the key workforces and how they will each experience a digital workplace Move from a static, break / fix service to business facing, evergreen service
- 16. Build a Culture for your Vision Recoder 19 6 2015 London
- 17. Transform IT services to support a Digital Workforce Recoder 19 6 2015 London ‘Cloud Speed’ Provisioning • Increased pace of service provision, real time self-service deployment, internal app stores • Faster pace of application updates, minimum viable release Business Innovation and Adoption • Providing support to users to make the most of the service and how to work in new ways • Driving Innovation and adoption activities into business units, maximising the value of the service Compliance, Ethics and Security • Considering Compliance and Ethical issues around intelligent, contextual services • Managing Identity and Content Security beyond the perimeter Evergreen, Hybrid Technology Service Management • Integrating evergreen service updates into the service without overwhelming users or breaking existing services • Managing a Hybrid Environment Flexible Contracts and Vendor Management • Introducing new services and applications, potentially from companies who do not yet exist
- 18. Technology Principles: Cloud First Recoder 19 6 2015 London Common, OOB Workloads, ISV SaaS, Cloud Apps Integrated custom workloads, ISV SP applications High Perf Integration with on premise services, security, no value in moving SP on Premise (Private Cloud – On Prem) Solutions that cannot be hosted on public cloud Azure / SP on Azure (Public Cloud – IaaS / PaaS) All workloads that cannot utilise O365, ISV SaaS or CAM Office 365 (Public Cloud: SaaS) Default platform for all new services
- 19. Technology Transformation Recoder 19 6 2015 London
- 20. Phase 1: VM Workloads to Azure Recoder 19 6 2015 London • Integrate to MS Cloud • Decommission non production on premise services • Perform O365 Readiness in Parallel
- 21. Phase 2: Enable O365 and DW Service Recoder 19 6 2015 London • DirSync complete and O365 Live • Enable core capabilities with no / least complex migrations • New ways of working enabled • New Service Model mobilised to support evergreen
- 22. Phase 3: All O365 + Azure Deployed Recoder 19 6 2015 London • More complex workloads migrated or enabled on O365 • Customisations to Azure IaaS or PaaS • Windows 10 + MDM transforms mobility options • On premise estate significantly reduced • New App possibilities with O365 + Azure • Integration of other SaaS / AppStore
- 23. Phase 4: Cloud Data and Analytics Platform Recoder 19 6 2015 London • Full power of scalable, Azure services available for data rich applications • Workplace capabilities transformed to evergreen digital workplace platform
- 24. The Transformation Journey Recoder 19 6 2015 London The Vision of a Digital Workplace is a Journey and will not be realised by a single project Legacy Digital Workplace High Performance Workplace Develop the Digital Workplace Vision and Benefits • A Vision for the Future of Work • Benefits and Metrics • Quick Wins to demonstrate value Implement a Programme to Achieve a core Digital Workplace • Cloud integration • App Strategy and Architecture • Governance Model • Commence Culture change activities • Mobilise an evergreen service wrapper Mobilise the High Performance Digital Workplace Service • Continuous service • Backlog and continuous release • Awareness and innovation • Service remains current • New opportunities taken Vision Programme Service
- 25. Enterprise challenges - Afternoon treasure hunt… Recoder 19 6 2015 London • Should I open the App Store for users to decide what they want? • Do I need to move to an Agile development environment? • How do I manage a seamless sign on experience across devices and services? • How do I synchronise user profiles across on-prem and cloud? • How do I share securely with external partners? • How do I put the right workload on the right platform? • How do I secure content on mobile devices? • What tool do I use when? • How do I customise the visual design of an Office365 application? • How do I design differently for cloud hosted apps vs on premise? • What should my development and test environment look like?
- 26. Thank You andrew.hutchins@avanade.com / @andyhut