This document summarizes a lesson presented by Miss Covane and Miss Masehle on creative thinking and problem solving. The lesson aims to define creative thinking and problem solving, list the problem solving steps, differentiate problem solving techniques using a graph, and analyze the advantages of creative problem solving in business. As a class activity, students will answer questions to submit to a peer for assessment, covering defining creative thinking and problem solving, elaborating on problem solving steps with examples, differentiating problem solving techniques with a graph, and identifying two advantages of creative problem solving for business.

1. CREATIVE THINKING
AND PROBLEM
SOLVING
PRESENTED BY: MISS COVANE
MISS MASEHLE
30 SEPTEMBER 2021:
14:20 -14:14:35

2. MEET YOUR FAVORITE TEACHERS:
MISS COVANE MISS MASEHLE

3. This Photo by Unknown author is licensed under CC BY.

4. 1. LESSON AIMS
At the end of the lesson the learners will be able to:
1. Define creative thinking and problem solving.
2. List the problem solving steps
3. Differentiate using a graph the different problem solving techniques.
4. Analyse the advantages of creative problem solving in the business.
5. Homework activity

5. VS

6. QUICK QUESTION:
WHAT IS YOUR PRIOR KNOWLEDGE OF THE
FOLLOWING TERMS:
CREATIVE THINKING??
PROBLEM SOLVING??

7. 1. WHAT IS CREATIVE THINKING AND
PROBLEM SOLVING?
 CREATIVE THINKING
 An 'Aha" moment. The little light switch in your head
 The ability to approach challenges, reframe them into possibilities and
come up with new refreshing ideas to solve them.
 Innovative thinking
 PROBLEM SOLVING:
 The process of finding solutions to difficult or complex issues.
 Problem solving requires detailed steps to make sure it is used efficiently
in solving the problem.

8. 2. PROBLEM SOLVING STEPS:
1. Identify the problem
2. Find possible solutions for the problem
3. Pick the most suitable solution to the present problem
4. Implement the chosen solution
5. Analyse the results

9. 3. DIFFERENT PROBLEM SOLVING
TECHINQUES
Brainstorming Force Field Analyses The Delphi Technique
• Brainstorming combines a relaxed,
informal approach to problem solving
with lateral thinking.
• It encourages people to come up with
thoughts and ideas that can, at first,
seem a bit crazy. Some of these ideas can
be crafted into original, creative
solutions to a problem, while others can
spark even more ideas.
• Force field analysis is a basic tool for
for root cause analysis that can help
help you take action once the root
cause has been identified.
• visually identify and analyze forces
affecting a problem situation so as to
plan a positive change. • communication technique or
method
•
The Delphi method is a process used
used to arrive at a group opinion
or decision by surveying a panel of
of experts.
• Survey that experts answers to come
to a conclusion on how to solve your
problem

10. 4. ADVANTAGES OF CREATIVE
THINKING AND PROBLEM
1. Shorter and more productive business interactions.
2. Better and quicker problem solving and decision making
3. More effective and efficient planning
4. Creation of more innovative ideas that lead to better performance.

12. 5. CLASS ACTIVITY AND PEER
ASSESSMENT:
 The following questions need to be submitted as a google form /
document to your peer assessor (as per the list) and then you submit
your original document with the peer reviwe report.
1. In your own words define creative thinking and problem solving (2)
2. List the problem solving steps and elaborate more using relevant
examples (8)
3. Using a graph differentiate between the different problem solving
techniques (6)
4. Identify 2 advantages if creative problem solving for your business (4)
The link will be put up after the lesson and then you have until 20:00 to
submit all your documents
Total = [20]

13. MISS COVANE
MISS MASEHLE
This Photo by Unknown author is licensed under CC BY-NC-ND.