SlideShare a Scribd company logo
Jacques Carelman

© Touch360. All Rights Reserved.
© Touch360. All Rights Reserved.
Jacques Carelman
© Touch360. All Rights Reserved.
Charles Eames, Architect, Graphic
and Industrial Designer, Filmmaker

© Touch360. All Rights Reserved.

“Design is a plan for
arranging elements in
such a way as best to
accomplish a particular
purpose.”
Milton Glaser, Graphic Designer

© Touch360. All Rights Reserved.

“To design is to
communicate clearly
by whatever means
you can control or
master.”
© Touch360. All Rights Reserved.

The International Design Museum, Munich
Paul Rand, Graphic Design Pioneer
and Educator

© Touch360. All Rights Reserved.

“Design is everything.
Everything!”
Steve Jobs, Founder and CEO, Apple

© Touch360. All Rights Reserved.

“Design is the fundamental soul
of a human-made creation that
ends up expressing itself in
successive outer layers of the
product or service.”
© Touch360. All Rights Reserved.

9
© Touch360. All Rights Reserved.

“Good design is good business”
Thomas J. Watson
© Touch360. All Rights Reserved.

Design is art
optimized to
meet objectives

设计是为了达到目标而最优化的艺术。

El diseño es arte optimizado para conseguir objetivos
Diseño es arte optimizado para conseguir objetivos
© Design Within Reach
Objectives

?
Discovery

Optimization

Constraints
/Enablers

Creativity
Prototype

Knowledge

Methods

Process

Know-how

Design

Solution

© Touch360. All Rights Reserved.

Design is the discovery of constraints and relevant
knowledge, and the application of processes, methods,
creativity, and know-how to the creation of a new optimized
solution that meets objectives.
© Touch360. All Rights Reserved.
© Touch360. All Rights Reserved.
Explicit knowledge based

Tacit knowledge based

Where engineering
becomes art
Increasing role of
emotions, intuition,
experience, personality...

System complexity

© Touch360. All Rights Reserved.

Design divergence
© Touch360. All Rights Reserved.
Jacques Carelman
© Touch360. All Rights Reserved.

Design is redefined and the role of the designer is
expanding beyond aesthetics:
• More strategic
• More business-oriented
• Larger scope of problems to solve
• Bigger roles in organizations
© Touch360. All Rights Reserved.

Experience innovation
Emotional innovation
Business

People

Desirable
Design

Viable
Marketing

Process innovation

Technology
Feasible
Engineering
Functional innovation
T-shaped

© Touch360. All Rights Reserved.

The Design Thinker:
• Empathic
• Integrative thinking
• Optimism
• Experimentalism (Experientialism?)
• Collaborative
© Touch360. All Rights Reserved.

Principles:
• Prototyping
• Iterative process
• User-centric
• Team effort
• Experience design (emotional aspects)
• Systems thinking (holistic)
• More weight to qualitative/observational research
• Embraces chaos
• Process moves through Inspiration, Ideation and
Implementation
© Touch360. All Rights Reserved.

Martin Rogers, Dean
Rotman School of Management, U. of Toronto

Reliability Vs. Validity
© Touch360. All Rights Reserved.
© Touch360. All Rights Reserved.

Thinking

•
•
•
•

Action

Reflect

• Observations
• Analysis
• Insights

Expansions
Inductive thinking
Intuition
Abstractions

Learn

Formulate
• Express value exchange
• Formulate strategies
• Communicate (stories,
personas...)

• Ideations
• Product development
(MRD...)

Execute
Analysis

Synthesis
© Touch360. All Rights Reserved.

Thinking

•
•
•
•

Action

Reflect

• Observations
• Analysis
• Insights

Expansions
Inductive thinking
Intuition
Abstractions

Learn

Formulate
• Express value exchange
• Formulate strategies
• Communicate (stories,
personas...)

• Ideations
• Product development
(MRD...)

Execute
Analysis

Synthesis
© Touch360. All Rights Reserved.
© Touch360. All Rights Reserved.
© Touch360. All Rights Reserved.
© Touch360. All Rights Reserved.
Jacques Carelman
Top view

© Touch360. All Rights Reserved.

?

Side view
Front view
© Touch360. All Rights Reserved.

Top view

Side view
Front view
© Touch360. All Rights Reserved.
http://foodswallpaper.com/
© Touch360. All Rights Reserved.

5+X=7

Domain-free problem
© Touch360. All Rights Reserved.

Design the black box so that the current is reduced by 50%

0.5 =

5
𝑅

5
𝑅=
= 10
0.5

1A

5V

• Requires domain knowledge
• Small number of variables
• Requires domain knowledge
• Many variables

© Touch360. All Rights Reserved.

Redesign this clutch to dissipate half the heat
© Touch360. All Rights Reserved.
© Touch360. All Rights Reserved.
© Touch360. All Rights Reserved.
© Touch360. All Rights Reserved.
© Touch360. All Rights Reserved.
© Touch360. All Rights Reserved.
© Touch360. All Rights Reserved.

Using 4 straight lines (or less), link all 9 dots
without lifting the pen and without tracing the
same line more than once.
© Touch360. All Rights Reserved.

Using 4 straight lines (or less), link all 9 dots
without lifting the pen and without tracing the
same line more than once.
© Touch360. All Rights Reserved.

Transcranial direct
current stimulation
(tDCS) stimulated right
hemisphere and
decreased excitability of
the left.

Brain stimulation enables the solution of an inherently difficult problem
Richard P. Chi, Allan W. Snyder
This finding suggests that our stimulation paradigm might be helpful for mitigating
cognitive biases or dealing with a broader class of tasks that, although deceptively
simple, are nonetheless extremely difficult due to our
cognitive makeup.
© Touch360. All Rights Reserved.
© Touch360. All Rights Reserved.
What’s the difference
between problem solving
and design?
Design

Transport
Humans
Surface

Air

Sea

Airplanes

Land

Balloons

Heat

Generate

Burn

Helicopters

Helium

Acquire

Atomic

Fission

Fusion

Sun
RF
transmission

Problem solving
© Touch360. All Rights Reserved.
Jacques Carelman
© Touch360. All Rights Reserved.
© Touch360. All Rights Reserved.
© Touch360. All Rights Reserved.
© Touch360. All Rights Reserved.
http://statpics.blogspot.com/
© Touch360. All Rights Reserved.
© Touch360. All Rights Reserved.
© Touch360. All Rights Reserved.
© Touch360. All Rights Reserved.
© Touch360. All Rights Reserved.
© Touch360. All Rights Reserved.

Modelling the evolution of human trail systems Dirk Helbing
© Touch360. All Rights Reserved.

www.flickr.com/photos/kodomut/
© Touch360. All Rights Reserved.
© Touch360. All Rights Reserved.
© Touch360. All Rights Reserved.
© Touch360. All Rights Reserved.
© Touch360. All Rights Reserved.

What’s the difference
between production and
design?
© Touch360. All Rights Reserved.
George Watchmaker
© Touch360. All Rights Reserved.

www.reprap.org
© Touch360. All Rights Reserved.

What is
meta-meta-design?
© Touch360. All Rights Reserved.
Q+A

Shimon Shmueli
+1.503.410.1203
shimon@touch360.com
www.touch360.com

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