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MEANS OF
COMMUNICATION (BEC)
PREPARED BY :
MUHAMMAD AHMED
(141108)
ALI ABBAS (141122)
AZEEM DAD (141114)
COMMUNICATION:
COMMUNICATION PROCESS STEPS
Barrier's Of COMMUNICATION
KINDS OF COMMUNICATION
oFormal communication
oInformal communication
oIntrapersonal communication (Decision Making)
oInterpersonal communication
oSmall-group communication
oPublic communication
TYPES OF COMMUNICATION
VERBAL COMMUNICATION: - Verbal communication is the
communication which is done between individuals working inside a business
or outside it is done through 2 means it can be written and oral.
NONVERBAL COMMUNICATION: - nonverbal communication is a
communication which is done by our facial expressions, gestures, eye contact,
posture, and tone of voice that speak the loudest.
COMPARSION BETWEEN VERBAL& NON
VERBAL COMMUNICATION
Verbal communication and nonverbal communication are
interconnected with each other they both operate together in
communication process. In verbal communication we use voice
and in nonverbal communication we use body signs.
INTRODUCTION TO VERBAL
COMMUNICATION
Verbal communication is the communication which is
done between individuals working inside a business or
outside it is done through 2 means it can be written and
oral.
EFFECTIVE VERBAL COMMUNICATION
STEPS
oConsider the objective
oBe sincere
oUse simple language, familiar words.
oBe brief and concise
oUse polite tones and words
ADVANTAGES / DISADVANTAGES OF VERBAL
COMMUNICATION
ADVANTAGES
More personal and informal
Make immediate impact
Provides opportunity for instant feedback
It is fastest and less expensive
Help us correct our self
ADVANTAGES / DISADVANTAGES OF VERBAL
COMMUNICATION
DISADVANTAGES
It can be quickly forgotten
A word once utter can’t be taken back
There is no legal evidence of oral communication
Impact may be short lived
WHY VERBAL COMMUNICATION MATTERS
Verbal communication matters a lot when communicating in
workplace or with friends because it more personal and informal
communication in workplace it can be used in form
communicating on phone, conducting interviews, giving
presentations and also communicating with clients .
NONVERBAL COMMUNICATION
Definition:
Ways in which non-verbal communication take place:
1: Facial Expression
2: Body movement and posture
3: Gestures
4: Eye Contact
5: Space
NONVERBAL COMMUNICATION
ADVANTAGES
1) communicate with someone who is hard of hearing of deaf.
2) communicate something which you don't want others to hear or
listen to.
3) distance communication is done
4) conversation short and brief.
5) Saves time
NONVERBAL COMMUNICATION
DISADVANTAGES
1) You cannot have long conversation.
2) Cannot discuss the particulars of your message.
3) Difficult to understand and requires a lot of repetitions.
4) Cannot be used as a public tool for communication.
6) Less influential and cannot be used everywhere.
7) Not everybody prefers to communicate through non-verbal
communication.
WHY NONVERBAL COMM. MATTERS
 Verbal & Non-verbal Communication should match each other.
 Effective Non-verbal communication:
1. Trust
2. Clarity
 In-effective Non-verbal communication:
1) Tension
2) Mistrust
3) Confusion
TO IMPROVE NONVERBAL COMMUNICATION
 Use good eye contact
 Ask questions about non-verbal signals
 Use signals for meaning Full Communications
 Consider the context
 Question yourself
Conclusion:
 Transferring the message in an understandable way.
 importance of effective communication in Business
Business communication presentation

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Business communication presentation

  • 1. MEANS OF COMMUNICATION (BEC) PREPARED BY : MUHAMMAD AHMED (141108) ALI ABBAS (141122) AZEEM DAD (141114)
  • 5.
  • 6.
  • 7.
  • 8. KINDS OF COMMUNICATION oFormal communication oInformal communication oIntrapersonal communication (Decision Making) oInterpersonal communication oSmall-group communication oPublic communication
  • 9. TYPES OF COMMUNICATION VERBAL COMMUNICATION: - Verbal communication is the communication which is done between individuals working inside a business or outside it is done through 2 means it can be written and oral. NONVERBAL COMMUNICATION: - nonverbal communication is a communication which is done by our facial expressions, gestures, eye contact, posture, and tone of voice that speak the loudest.
  • 10. COMPARSION BETWEEN VERBAL& NON VERBAL COMMUNICATION Verbal communication and nonverbal communication are interconnected with each other they both operate together in communication process. In verbal communication we use voice and in nonverbal communication we use body signs.
  • 11. INTRODUCTION TO VERBAL COMMUNICATION Verbal communication is the communication which is done between individuals working inside a business or outside it is done through 2 means it can be written and oral.
  • 12. EFFECTIVE VERBAL COMMUNICATION STEPS oConsider the objective oBe sincere oUse simple language, familiar words. oBe brief and concise oUse polite tones and words
  • 13. ADVANTAGES / DISADVANTAGES OF VERBAL COMMUNICATION ADVANTAGES More personal and informal Make immediate impact Provides opportunity for instant feedback It is fastest and less expensive Help us correct our self
  • 14. ADVANTAGES / DISADVANTAGES OF VERBAL COMMUNICATION DISADVANTAGES It can be quickly forgotten A word once utter can’t be taken back There is no legal evidence of oral communication Impact may be short lived
  • 15. WHY VERBAL COMMUNICATION MATTERS Verbal communication matters a lot when communicating in workplace or with friends because it more personal and informal communication in workplace it can be used in form communicating on phone, conducting interviews, giving presentations and also communicating with clients .
  • 16. NONVERBAL COMMUNICATION Definition: Ways in which non-verbal communication take place: 1: Facial Expression 2: Body movement and posture 3: Gestures 4: Eye Contact 5: Space
  • 17. NONVERBAL COMMUNICATION ADVANTAGES 1) communicate with someone who is hard of hearing of deaf. 2) communicate something which you don't want others to hear or listen to. 3) distance communication is done 4) conversation short and brief. 5) Saves time
  • 18. NONVERBAL COMMUNICATION DISADVANTAGES 1) You cannot have long conversation. 2) Cannot discuss the particulars of your message. 3) Difficult to understand and requires a lot of repetitions. 4) Cannot be used as a public tool for communication. 6) Less influential and cannot be used everywhere. 7) Not everybody prefers to communicate through non-verbal communication.
  • 19. WHY NONVERBAL COMM. MATTERS  Verbal & Non-verbal Communication should match each other.  Effective Non-verbal communication: 1. Trust 2. Clarity  In-effective Non-verbal communication: 1) Tension 2) Mistrust 3) Confusion
  • 20. TO IMPROVE NONVERBAL COMMUNICATION  Use good eye contact  Ask questions about non-verbal signals  Use signals for meaning Full Communications  Consider the context  Question yourself Conclusion:  Transferring the message in an understandable way.  importance of effective communication in Business