This document discusses various types and aspects of oral communication. It begins by defining communication and oral communication. It then lists different types of oral communication such as face-to-face, video conferencing, telephone calls. It distinguishes between formal and informal communication and describes different directions of formal communication. It also discusses verbal and nonverbal communication, providing examples. Key aspects covered include intrapersonal, interpersonal, public and small group communication. Advantages and disadvantages of oral communication are highlighted.
In this slide We will discuss about Communication resources and its types like Verbal Communication, Non verbal communication and Visual communication.I hope this slide will helpful for you.
In this slide We will discuss about Communication resources and its types like Verbal Communication, Non verbal communication and Visual communication.I hope this slide will helpful for you.
communication skills
Good communication skills are essential to allow others and yourself to understand information more accurately and quickly. In contrast, poor communication skills lead to frequent misunderstandings and frustration
Communications:
The word “communication” is derived from the Latin word “communes” which means “commonness” or “sharing”.
Thus it means a firm feeling of commonness or sharing between the sender and receiver.
We define communication in many ways. i.e.
“It is the exchange and imparting of information to gain understanding and promote action”.
Social responsibility is an ethical framework and suggests that an entity, be it an organization or individual, has an obligation to act for the benefit of society at large. Social responsibility is a duty every individual has to perform so as to maintain a balance between the economy and the ecosystems.
VERBAL AND NON VERBAL COMMUNICATION- VERBAL COMMUNICATION DEFINITION.pptxSGowriShankar5
Verbal communication takes place directly between people/ superiors and juniors in organizations and between farmers and extension functionaries in the field and is often known as face to face communication. It takes the form of talks, a public address, verbal discussions, telephonic talks, telecommunications and other artificial media, such as audio-visual aids speeches and orders, holdings of meetings and conferences, lectures, social get-togethers, training sessions, public address systems, etc.
A message can be sometimes expressed without the help of words. Nonverbal communication is the process of communicating without the use of words. It is defined as nonword human responses like facial expressions and gestures and the perceived characteristics of the environment through which the human verbal and nonverbal messages are transmitted. Nonverbal communication is also known as “silent language.” It involves the use of cues, gestures, vocal characteristics, facial expressions, and spatial relationship between the sender and the receiver to convey a message.
Kinesics is the interpretation of body language such as facial expressions and gestures or, more formally, non-verbal behavior related to movement, either of any part of the body or the body as a whole. Body Language is technically known as kinesics. Body movements include gestures, facial expressions and other physical movements. Every body movement conveys a certain meaning.
communication skills
Good communication skills are essential to allow others and yourself to understand information more accurately and quickly. In contrast, poor communication skills lead to frequent misunderstandings and frustration
Communications:
The word “communication” is derived from the Latin word “communes” which means “commonness” or “sharing”.
Thus it means a firm feeling of commonness or sharing between the sender and receiver.
We define communication in many ways. i.e.
“It is the exchange and imparting of information to gain understanding and promote action”.
Social responsibility is an ethical framework and suggests that an entity, be it an organization or individual, has an obligation to act for the benefit of society at large. Social responsibility is a duty every individual has to perform so as to maintain a balance between the economy and the ecosystems.
VERBAL AND NON VERBAL COMMUNICATION- VERBAL COMMUNICATION DEFINITION.pptxSGowriShankar5
Verbal communication takes place directly between people/ superiors and juniors in organizations and between farmers and extension functionaries in the field and is often known as face to face communication. It takes the form of talks, a public address, verbal discussions, telephonic talks, telecommunications and other artificial media, such as audio-visual aids speeches and orders, holdings of meetings and conferences, lectures, social get-togethers, training sessions, public address systems, etc.
A message can be sometimes expressed without the help of words. Nonverbal communication is the process of communicating without the use of words. It is defined as nonword human responses like facial expressions and gestures and the perceived characteristics of the environment through which the human verbal and nonverbal messages are transmitted. Nonverbal communication is also known as “silent language.” It involves the use of cues, gestures, vocal characteristics, facial expressions, and spatial relationship between the sender and the receiver to convey a message.
Kinesics is the interpretation of body language such as facial expressions and gestures or, more formally, non-verbal behavior related to movement, either of any part of the body or the body as a whole. Body Language is technically known as kinesics. Body movements include gestures, facial expressions and other physical movements. Every body movement conveys a certain meaning.
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2. COMMUNICATION
Communication can be defined as “purposefully and actively
exchanging information between two or more people to convey or
receive the intended meanings through a shared of signs and symbols”
2
3. ORAL COMMUNICATION
Process of verbally transmitting information &ideas from one
individual or group to another.
3
4. TYPES OF ORAL COMMUNICATION
Face to face
Video conferencing
Telephone
Active-passive communication
Interviews
Group discussion
Presentations
Grape vine
4
6. FORMAL COMMUNICATION
Refers to a communication ,which passes through predefined
channels.
It is also called official communication
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7. TYPES OF FORMAL
COMMUNICATION
Downward communication
Upward communication
Horizontal communication
Diagonal communication
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8. INFORMAL COMMUNICATION
• Doesnot follow any lines of communication and moves freely
in all directions.
• Also called as grape vine communication
8
9. CASUAL
This is an informal communication between groups and peers.
Casual style is used in conversation between friends and insiders who have
something to share but don’t have close relations
Phone calls
Everyday conversation with friends
Chats
9
10. Formal communication Informal communication
VS
Passes through predefined
channels
Moves freely in all directions
Official communication
Maintains secrecy
Non official communication
Difficulty in maintaining secrecy
Flow
Type
Secrecy
Due to long chain ,it consumes a lot
of time
Information passes quickly
Time
consuming
Reliable &systematic form of
communication
Employees can discuss work related
issues which saves time &
resources
Leads to spread rumors
Message can be distorted due to
long chain of communication
Adv
Dis adv
10
11. INTERACTIVE COMMUNICATION
It is an exchange of idea where both participants whether
human/machine/art etc are active and have effect on one another.
It is a dynamic two way flow of information.
Why to Use?
1.Task coordination
2.Problem solving
3.Information sharing
4.Conflict Resolution
11
12. VERBAL COMMUNICATION
Verbal communication is defined as communication to express our
views, information, and ideas in the form of sound and words.
The spoken part usually involves face-to-face communication.
It also includes communication through radio, television, or mobile
phones.
12
13. The series of words and grammar rules define the language. Two or
more persons can quickly communicate if they are aware of their
languages.
It might be difficult for people to communicate without a common
known language. For effective communication, there must be a
common language, which everyone present can understand.
13
15. PUBLIC COMMUNICATION
The public communication is defined as the communication of a person
with the public.
It involves a massive assembly of people. For example, the Prime
Minister addressing the public about the multiple developing projects;
Other examples include elections, campaigns, public speeches, etc.
SMALL-GROUP COMMUNICATION
The small group communication is defined as communication within
two or more people.
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16. The number of people participating in such communication is enough to
have a good interaction with each other;
For example school meetings, board meetings, press conferences, office
meetings, team meetings, family gatherings, etc.
16
17. INTRA PERSONALCOMMUNICATION
Intrapersonal communication is communication within us. It is also
called as internal communication. It includes self-thinking, analysis,
thoughts, assessments, etc. associated with the inner state of mind.
The person's internal thoughts or feelings play a vital role in
intrapersonal communication. It also includes various activities, such as
solo speaking, solo writing, solo dancing, concentration, and self-
awareness.
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18. INTERPERSONALCOMMUNICATION
Interpersonal communication is the communication between us and
others over the channel. The communication can be online, face-to-face,
video conference on mobile, etc.
Interpersonal skills are essential, whether we are a manager, employee,
or looking for work. Such skills are also known as soft skills that
determine how well a person can communicate, behave, and relate to
others.
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19. ADVANTAGES
There is high level of understanding and transparency in oral
communication .
There is no element of rigidity in oral communication.
There is flexibility for allowing changes in the decisions previously
taken.
The feedback is spontaneous in case of oral communication. Thus,
decisions can be made quickly without any delay.
Oral communication is not only time saving, but it also saves upon
money and efforts.
Oral communication is best in case of problem resolution.
Oral communication is an essential for teamwork and group energy.
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20. DISADVANTAGES:
Relying only on oral communication may not be sufficient as business
communication is formal and very organized.
Oral communication is less authentic than written communication as
they are informal and not as organized as written communication.
Oral communication is time-saving as far as daily interactions are
concerned, but in case of meetings, long speeches consume lot of time and
are unproductive at times.
Oral communications are not easy to maintain and thus they are
unsteady.
There may be misunderstandings as the information is not complete and
may lack essentials.
It requires attentiveness and great receptivity on part of the 20
21. NONVERBAL COMMUNICATION
It is the transmission of messages or signals through a nonverbal
platform such as eye contact, facial expressions, gestures, posture, and the
distance between two individuals.
It includes the use of visual cues such as body language (kinesics),
distance (proxemics) and physical environments/appearance, of voice
(paralanguage) and of touch (haptics).
21
22. It can also include the use of time (chronemics) and eye contact and
the actions of looking while talking and listening, frequency of glances,
pupil dilation, and blink rate
22
23. TYPES &EFFECTS
Facial expressions:eg: If your friend have told you he was happy, but
his apathetic facial expression may have communicated different
information. Facial expressions-happy, sad, angry help you convey your
message.
Be aware of your facial expression when you talk and particularly
when you listen, which is when it’s easy to forget.
23
24. Gestures: When you speak, a gesture can make your message stronger.
Pointing out something you want your listener to look at more closely is
an example of nonverbal communication that makes your message
understood.
Motioning warmly toward a coworker who deserves special
recognition, making a fist to show frustration or anger, such gestures help
further engage your audience when you speak
24
25. Proximity: How close you are to your audience when you speak sends
a nonverbal message.
If your size is imposing and you leave a very small distance
between you and your listener, it’s likely your nonverbal
communication will be a bit threatening.
On the other hand, giving someone too much space is an awkward
nonverbal communication that might confuse your listener.
Touch: Shaking an audience member’s hand, putting your hand on
his shoulder, these are nonverbal cues that can affect the success of
your message.
25
26. Eye contact: Making and maintaining eye contact with an audience
when you’re verbally communicating or listening communicates to
the other party that you are interested and engaged in the
conversation.
Good eye contact often conveys the trait of honesty to the other
party.
Appearance: Your clothing, hair, and jewelry are also a part of
nonverbal communication. The quality and condition of your
clothing, how it fits, if it’s appropriate for the season etc
All of these things speak nonverbally about you as a
communicator.
26
27. REFERENCES
Effective oral and written communication
R.Prabavathi ,P.C Nagasubramani , Journal of Applied and Advanced
research 2018
Oral presentation skills for elementary education students :peer group
as a resource for development.2015
Oral communication and Oral Communication in Todays Culture
L.R.P Stiegelbauer, N.Tirban and P.A. Onfrei
International Journal Of Information and Education Technology 2012
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