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VERBAL AND NON VERBAL
COMMUNICATION- VERBAL COMMUNICATION
DEFINITION AND MEANING-VERBAL VS ORAL
COMMUNICATION-TYPES-STYLES-BARRIERS
TO EFFECTIVE VERBAL COMMUNICATION
Verbal communication
Verbal communication takes place directly between people/ superiors
and juniors in organizations and between farmers and extension
functionaries in the field and is often known as face-to-face
communication.
It takes the form of
• Talks,
• A public address,
• Verbal discussions,
• Telephonic talks,
• Telecommunications
• audio-visual aids speeches and orders,
• holdings of meetings and
• conferences,
• lectures,
• social get-togethers,
• training sessions,
• public address systems, etc.
Merits of Verbal communication
It is the least time consuming, is more direct, simple and the least expensive.
It is more communicative and effective.
It provides an immediate feedback.
Since every information cannot be put into writing, most of it is conveyed by
means of oral instructions, mutual discussions and telephonic conversations.
Demerits of Verbal communication
Verbal talks may often be distorted if there is some cause of indifference
between the receiver and the sender.
Due to various communication gaps, as a result of status and other physical or
personal barriers communication is incomplete.
Not convenient for long messages.
Spontaneous responses may not be carefully thought.
The spoken words can be more easily misunderstood than the written words.
NON VERBAL COMMUNICATION
• A message can be sometimes expressed without the help of words.
• Nonverbal communication is the process of communicating without the use of words.
• It is defined as nonword human responses like facial expressions and gestures and the perceived
characteristics of the environment through which the human verbal and nonverbal messages are
transmitted.
• Nonverbal communication is also known as “silent language.”
• It involves the use of
• Cues,
• Gestures,
• Vocal characteristics,
• Facial expressions, and
• Spatial relationship between the sender and the receiver to convey a
message.
GESTURES
Vocal gestures
Advantages of Non-verbal communication
Easy presentation: Information can be easily presented in non-verbal
communication through using visual, audio-visual and silent means of
non-verbal communication.
Substituting: Non-verbal message may substitute for the verbal
message especially if it is blocked by noise, interruption, long distance
etc.
for example; gestures-finger to lips to indicate need for quite, facial
expressions- a nod instead of a yes.
Help to illiterate people: This type of communication use gestures,
facial expressions, eye contact, proximity, touching etc. and without
using any spoken or written word.
So, it is very much helpful for illiterate people.
Help to handicapped people: Non-verbal cues of communication
greatly help in handicapped people especially to deaf people.
Deaf people exchange message through the movements of hands,
fingers, eyeball etc.
Disadvantages or Limitations of Non-Verbal
Communication
1. Long conversations are not possible: In non-verbal communication, long conversation and
necessary explanations are not possible. No party can discuss the particular issues of the
messages.
2. Difficult to understand: Difficult to understand and requires a lot of repetitions in nonverbal
communication. Since it uses gestures, facial expressions eye contact, touch etc. for
communicating with others which may not be understandable for the simple and foolish people.
Costly: In some cases non-verbal communication involves huge cost.
For example, neon sign, power point presentation, cinema etc are
very much costly compared to others form of communication.
Distortion of information: Since it uses gestures, facial expressions,
eye contact, touch, sign, sound, paralanguage etc. for communicating
with others, there is a great possibility in distortion of information in
non-verbal communication.
Oral communication is the process of verbally transmitting information
and ideas from one individual or group to another.
Oral communication can be either formal or informal.
Examples of informal oral communication include:
Face-to-face conversations.
Telephone conversations.
FACE TO FACE COMMUNICATION
TELEPHONIC CONVERSATION
INTRAPERSONAL COMMUNICATION
• Intrapersonal communication is communication with oneself.
• There are many other names for the same concept –
• Self-talk,
• Internal monologue,
• Inner speech,
• Inner experience, and
• Internal discourse.
INTERPERSONAL COMMUNICATION
Interpersonal communication refers to communication between two or more people.
It involves the exchange of messages, ideas, and information between individuals.
This can take many forms, including face-to-face conversations, phone calls, emails,
and video conferences.
SMALL GROUP COMMUNICATION
Mass communication is the process of imparting and exchanging information
through mass media to large population segments.
It utilizes various forms of media as technology has made the dissemination of
information more efficient.
Primary examples of platforms utilized and examined include journalism and
advertising.
MASS COMMUNICATION
VERBAL AND NON VERBAL COMMUNICATION- VERBAL COMMUNICATION DEFINITION.pptx
VERBAL AND NON VERBAL COMMUNICATION- VERBAL COMMUNICATION DEFINITION.pptx

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VERBAL AND NON VERBAL COMMUNICATION- VERBAL COMMUNICATION DEFINITION.pptx

  • 1. VERBAL AND NON VERBAL COMMUNICATION- VERBAL COMMUNICATION DEFINITION AND MEANING-VERBAL VS ORAL COMMUNICATION-TYPES-STYLES-BARRIERS TO EFFECTIVE VERBAL COMMUNICATION
  • 2. Verbal communication Verbal communication takes place directly between people/ superiors and juniors in organizations and between farmers and extension functionaries in the field and is often known as face-to-face communication.
  • 3.
  • 4. It takes the form of • Talks, • A public address, • Verbal discussions, • Telephonic talks, • Telecommunications • audio-visual aids speeches and orders, • holdings of meetings and • conferences, • lectures, • social get-togethers, • training sessions, • public address systems, etc.
  • 5.
  • 6. Merits of Verbal communication It is the least time consuming, is more direct, simple and the least expensive. It is more communicative and effective. It provides an immediate feedback. Since every information cannot be put into writing, most of it is conveyed by means of oral instructions, mutual discussions and telephonic conversations.
  • 7. Demerits of Verbal communication Verbal talks may often be distorted if there is some cause of indifference between the receiver and the sender. Due to various communication gaps, as a result of status and other physical or personal barriers communication is incomplete. Not convenient for long messages. Spontaneous responses may not be carefully thought. The spoken words can be more easily misunderstood than the written words.
  • 8. NON VERBAL COMMUNICATION • A message can be sometimes expressed without the help of words. • Nonverbal communication is the process of communicating without the use of words. • It is defined as nonword human responses like facial expressions and gestures and the perceived characteristics of the environment through which the human verbal and nonverbal messages are transmitted. • Nonverbal communication is also known as “silent language.”
  • 9. • It involves the use of • Cues, • Gestures, • Vocal characteristics, • Facial expressions, and • Spatial relationship between the sender and the receiver to convey a message.
  • 10.
  • 13.
  • 14.
  • 15. Advantages of Non-verbal communication Easy presentation: Information can be easily presented in non-verbal communication through using visual, audio-visual and silent means of non-verbal communication. Substituting: Non-verbal message may substitute for the verbal message especially if it is blocked by noise, interruption, long distance etc. for example; gestures-finger to lips to indicate need for quite, facial expressions- a nod instead of a yes.
  • 16. Help to illiterate people: This type of communication use gestures, facial expressions, eye contact, proximity, touching etc. and without using any spoken or written word. So, it is very much helpful for illiterate people. Help to handicapped people: Non-verbal cues of communication greatly help in handicapped people especially to deaf people. Deaf people exchange message through the movements of hands, fingers, eyeball etc.
  • 17. Disadvantages or Limitations of Non-Verbal Communication 1. Long conversations are not possible: In non-verbal communication, long conversation and necessary explanations are not possible. No party can discuss the particular issues of the messages. 2. Difficult to understand: Difficult to understand and requires a lot of repetitions in nonverbal communication. Since it uses gestures, facial expressions eye contact, touch etc. for communicating with others which may not be understandable for the simple and foolish people.
  • 18. Costly: In some cases non-verbal communication involves huge cost. For example, neon sign, power point presentation, cinema etc are very much costly compared to others form of communication. Distortion of information: Since it uses gestures, facial expressions, eye contact, touch, sign, sound, paralanguage etc. for communicating with others, there is a great possibility in distortion of information in non-verbal communication.
  • 19. Oral communication is the process of verbally transmitting information and ideas from one individual or group to another. Oral communication can be either formal or informal. Examples of informal oral communication include: Face-to-face conversations. Telephone conversations.
  • 20. FACE TO FACE COMMUNICATION
  • 22.
  • 23. INTRAPERSONAL COMMUNICATION • Intrapersonal communication is communication with oneself. • There are many other names for the same concept – • Self-talk, • Internal monologue, • Inner speech, • Inner experience, and • Internal discourse.
  • 24.
  • 26. Interpersonal communication refers to communication between two or more people. It involves the exchange of messages, ideas, and information between individuals. This can take many forms, including face-to-face conversations, phone calls, emails, and video conferences.
  • 27.
  • 28.
  • 30. Mass communication is the process of imparting and exchanging information through mass media to large population segments. It utilizes various forms of media as technology has made the dissemination of information more efficient. Primary examples of platforms utilized and examined include journalism and advertising.