Cross-cultural communication in business is important. Intercultural communication refers to messages between members of different societies. Communicating across cultures requires understanding that some cultures need more context, different messages are interpreted differently, and tones and gestures can be misinterpreted. Effective cross-cultural communication involves recognizing different communication styles between cultures and being direct or indirect appropriately. Poor cross-cultural communication can lead to misunderstandings, loss of customers, and poor work conditions and productivity. Overcoming barriers requires mutual respect, awareness of cultural differences, and competence in cross-cultural business communication.