VIVA TOPIC FOR SUBJECT:
PROFESSIONAL
COMMUNICATION
Cross Cultural
Communication
Presented by: Nandita, ECE 1st sem 2024-28
What is
Cross-Cultural
Communication?
Cross-cultural communication is the process of
exchanging information, ideas, and emotions
between individuals or groups from different
cultural backgrounds.
It requires an awareness of cultural
differences—including language, values, norms,
customs, and nonverbal behaviors—and involves
adapting one’s communication style for effective
interaction in diverse environments.
Why is it important?
reduces misunderstandings
by fostering awareness and
respect for cultural
differences, thereby
minimizing conflicts
creates trust and mutual
understanding among
people from diverse
backgrounds, enabling
collaborative and enduring
global partnerships
promotes inclusivity and
cooperation, helping
diverse teams collaborate
harmoniously and improve
productivity
Prevents
miscommunication
and conflict
Builds stronger
international
relationships
Enhances
teamwork in
diverse workplaces
transfer of information between
people without the use of spoken
words, including gestures, facial
expressions, eye contact, body
language, and tone of voice
shared beliefs, customs, and
standards of behavior that guide
how members of a particular
culture communicate, interact,
and interpret messages
Key aspects of cross-cultural
communication
relying on oversimplified or
negative assumptions about
another culture can lead to
unfair judgments and
communication breakdowns
involve how individuals from
different backgrounds select,
organize, and make sense of
messages, heavily influenced
by their own cultural filters,
experiences, and assumptions
culturally-influenced patterns
of verbal and non-verbal
expression, such as direct
versus indirect or formal
versus informal approaches
occurs when a gesture, facial
expression, or other non-verbal
cue is misunderstood due to
cultural differences in meaning,
potentially causing confusion or
offense
Language
Differences
Non-verbal
communication
Cultural norms and
values
Perception and
interpretation
Communication
styles
Nonverbal
misinterpretation
Barriers to cross-cultural
communication
occur when individuals unconsciously
apply their own cultural norms or
expectations to interpret messages,
often leading to incorrect conclusions
and breakdowns in communication
across cultures
obstacles to communication that
occur when people speak different
languages or dialects, or have
varying levels of language
proficiency, leading to confusion
involve forming oversimplified,
generalized beliefs or negative attitudes
about individuals from other cultures,
which can distort communication and
hinder genuine understanding
belief that one’s own culture is
superior to others, causing people
to judge unfamiliar behaviors or
perspectives as inferior and
creating an “us versus them”
mentality
01
04
02
03
Language barriers
Stereotypes and
prejudices
Ethnocentrism Assumptions and
misunderstandings
by giving your full attention,
paraphrasing for confirmation, and
using questions to ensure both
parties understand each other's
messages clearly
by seeking to understand the
perspectives and worldviews of
others and suspending judgment,
which fosters trust and better
relationships
Strategies to improve cross-cultural
communication
actively learning about and
respecting the differences and
similarities among cultural groups,
which helps build mutual respect
by avoiding jargon, slang, and
complicated words so your
message is accessible to
everyone, especially non-native
speakers
through research, engagement,
and exposure to different
backgrounds, which enhances
cultural awareness and
adaptability in communication
by creating a comfortable
environment for dialogue, inviting
questions, and allowing room for
clarifications or adjustments to
the message, thus minimizing
miscommunication
Develop cultural
awareness
Practice active
listening
Be open-minded
and empathetic
Use simple and
clear language
Learn about other
cultures
Encourage
feedback
Applications in real life
1. In Japan, bowing is used as a primary non-verbal greeting to convey respect and
humility, requiring foreigners to understand the subtle meanings behind this
gesture when interacting with Japanese counterparts.
2. German professionals value direct and concise communication, so business
meetings focus on clarity and getting straight to the point, while indirectness or
ambiguous language can be viewed as inefficient or evasive.
3. In India, hierarchical relationships shape communication—a junior addressing a
senior by an appropriate title like "Sir" or "Madam" demonstrates respect for
status and formality, which is crucial in professional or social exchanges.
4. Brazilian business culture emphasizes relationship-building, so informal
conversations and sharing personal stories usually precede formal negotiations,
reflecting the cultural importance of trust and social connection
Conclusion
Cross-cultural communication is more than
just speaking different languages—it's about
understanding perspectives, values, and
behaviors that shape how people connect. In
our increasingly globalized world, the ability
to communicate effectively across cultures is
not just an advantage, but a necessity. By
embracing diversity, being mindful of cultural
differences, and striving for mutual respect,
we can build stronger relationships, avoid
misunderstandings, and create more
inclusive environments. When we learn to
listen beyond words, we open the door to
true understanding.
REFERENCES-
https://www.commisceo-global.co
m/resources
https://erau.libguides.com/c.php?g
=331091&p=2222703
https://erau.libguides.com/cross-cu
ltural-communications/websites-vi
deos
https://www.talaera.com/cross-cult
ural-communication
CREDITS : This presentation template was created by Slidesgo , and
includes icons by Flaticon , and infographics & images by Freepik
THANK YOU
NANDITA KARMAKAR
ECE 1st YEAR

Cross Cultural Communication_NANDITAECE24-28.pdf

  • 1.
    VIVA TOPIC FORSUBJECT: PROFESSIONAL COMMUNICATION Cross Cultural Communication Presented by: Nandita, ECE 1st sem 2024-28
  • 2.
    What is Cross-Cultural Communication? Cross-cultural communicationis the process of exchanging information, ideas, and emotions between individuals or groups from different cultural backgrounds. It requires an awareness of cultural differences—including language, values, norms, customs, and nonverbal behaviors—and involves adapting one’s communication style for effective interaction in diverse environments.
  • 3.
    Why is itimportant? reduces misunderstandings by fostering awareness and respect for cultural differences, thereby minimizing conflicts creates trust and mutual understanding among people from diverse backgrounds, enabling collaborative and enduring global partnerships promotes inclusivity and cooperation, helping diverse teams collaborate harmoniously and improve productivity Prevents miscommunication and conflict Builds stronger international relationships Enhances teamwork in diverse workplaces
  • 4.
    transfer of informationbetween people without the use of spoken words, including gestures, facial expressions, eye contact, body language, and tone of voice shared beliefs, customs, and standards of behavior that guide how members of a particular culture communicate, interact, and interpret messages Key aspects of cross-cultural communication relying on oversimplified or negative assumptions about another culture can lead to unfair judgments and communication breakdowns involve how individuals from different backgrounds select, organize, and make sense of messages, heavily influenced by their own cultural filters, experiences, and assumptions culturally-influenced patterns of verbal and non-verbal expression, such as direct versus indirect or formal versus informal approaches occurs when a gesture, facial expression, or other non-verbal cue is misunderstood due to cultural differences in meaning, potentially causing confusion or offense Language Differences Non-verbal communication Cultural norms and values Perception and interpretation Communication styles Nonverbal misinterpretation
  • 5.
    Barriers to cross-cultural communication occurwhen individuals unconsciously apply their own cultural norms or expectations to interpret messages, often leading to incorrect conclusions and breakdowns in communication across cultures obstacles to communication that occur when people speak different languages or dialects, or have varying levels of language proficiency, leading to confusion involve forming oversimplified, generalized beliefs or negative attitudes about individuals from other cultures, which can distort communication and hinder genuine understanding belief that one’s own culture is superior to others, causing people to judge unfamiliar behaviors or perspectives as inferior and creating an “us versus them” mentality 01 04 02 03 Language barriers Stereotypes and prejudices Ethnocentrism Assumptions and misunderstandings
  • 6.
    by giving yourfull attention, paraphrasing for confirmation, and using questions to ensure both parties understand each other's messages clearly by seeking to understand the perspectives and worldviews of others and suspending judgment, which fosters trust and better relationships Strategies to improve cross-cultural communication actively learning about and respecting the differences and similarities among cultural groups, which helps build mutual respect by avoiding jargon, slang, and complicated words so your message is accessible to everyone, especially non-native speakers through research, engagement, and exposure to different backgrounds, which enhances cultural awareness and adaptability in communication by creating a comfortable environment for dialogue, inviting questions, and allowing room for clarifications or adjustments to the message, thus minimizing miscommunication Develop cultural awareness Practice active listening Be open-minded and empathetic Use simple and clear language Learn about other cultures Encourage feedback
  • 7.
    Applications in reallife 1. In Japan, bowing is used as a primary non-verbal greeting to convey respect and humility, requiring foreigners to understand the subtle meanings behind this gesture when interacting with Japanese counterparts. 2. German professionals value direct and concise communication, so business meetings focus on clarity and getting straight to the point, while indirectness or ambiguous language can be viewed as inefficient or evasive. 3. In India, hierarchical relationships shape communication—a junior addressing a senior by an appropriate title like "Sir" or "Madam" demonstrates respect for status and formality, which is crucial in professional or social exchanges. 4. Brazilian business culture emphasizes relationship-building, so informal conversations and sharing personal stories usually precede formal negotiations, reflecting the cultural importance of trust and social connection
  • 8.
    Conclusion Cross-cultural communication ismore than just speaking different languages—it's about understanding perspectives, values, and behaviors that shape how people connect. In our increasingly globalized world, the ability to communicate effectively across cultures is not just an advantage, but a necessity. By embracing diversity, being mindful of cultural differences, and striving for mutual respect, we can build stronger relationships, avoid misunderstandings, and create more inclusive environments. When we learn to listen beyond words, we open the door to true understanding. REFERENCES- https://www.commisceo-global.co m/resources https://erau.libguides.com/c.php?g =331091&p=2222703 https://erau.libguides.com/cross-cu ltural-communications/websites-vi deos https://www.talaera.com/cross-cult ural-communication
  • 9.
    CREDITS : Thispresentation template was created by Slidesgo , and includes icons by Flaticon , and infographics & images by Freepik THANK YOU NANDITA KARMAKAR ECE 1st YEAR