VIVA TOPIC FORSUBJECT:
PROFESSIONAL
COMMUNICATION
Cross Cultural
Communication
Presented by: Nandita, ECE 1st sem 2024-28
2.
What is
Cross-Cultural
Communication?
Cross-cultural communicationis the process of
exchanging information, ideas, and emotions
between individuals or groups from different
cultural backgrounds.
It requires an awareness of cultural
differences—including language, values, norms,
customs, and nonverbal behaviors—and involves
adapting one’s communication style for effective
interaction in diverse environments.
3.
Why is itimportant?
reduces misunderstandings
by fostering awareness and
respect for cultural
differences, thereby
minimizing conflicts
creates trust and mutual
understanding among
people from diverse
backgrounds, enabling
collaborative and enduring
global partnerships
promotes inclusivity and
cooperation, helping
diverse teams collaborate
harmoniously and improve
productivity
Prevents
miscommunication
and conflict
Builds stronger
international
relationships
Enhances
teamwork in
diverse workplaces
4.
transfer of informationbetween
people without the use of spoken
words, including gestures, facial
expressions, eye contact, body
language, and tone of voice
shared beliefs, customs, and
standards of behavior that guide
how members of a particular
culture communicate, interact,
and interpret messages
Key aspects of cross-cultural
communication
relying on oversimplified or
negative assumptions about
another culture can lead to
unfair judgments and
communication breakdowns
involve how individuals from
different backgrounds select,
organize, and make sense of
messages, heavily influenced
by their own cultural filters,
experiences, and assumptions
culturally-influenced patterns
of verbal and non-verbal
expression, such as direct
versus indirect or formal
versus informal approaches
occurs when a gesture, facial
expression, or other non-verbal
cue is misunderstood due to
cultural differences in meaning,
potentially causing confusion or
offense
Language
Differences
Non-verbal
communication
Cultural norms and
values
Perception and
interpretation
Communication
styles
Nonverbal
misinterpretation
5.
Barriers to cross-cultural
communication
occurwhen individuals unconsciously
apply their own cultural norms or
expectations to interpret messages,
often leading to incorrect conclusions
and breakdowns in communication
across cultures
obstacles to communication that
occur when people speak different
languages or dialects, or have
varying levels of language
proficiency, leading to confusion
involve forming oversimplified,
generalized beliefs or negative attitudes
about individuals from other cultures,
which can distort communication and
hinder genuine understanding
belief that one’s own culture is
superior to others, causing people
to judge unfamiliar behaviors or
perspectives as inferior and
creating an “us versus them”
mentality
01
04
02
03
Language barriers
Stereotypes and
prejudices
Ethnocentrism Assumptions and
misunderstandings
6.
by giving yourfull attention,
paraphrasing for confirmation, and
using questions to ensure both
parties understand each other's
messages clearly
by seeking to understand the
perspectives and worldviews of
others and suspending judgment,
which fosters trust and better
relationships
Strategies to improve cross-cultural
communication
actively learning about and
respecting the differences and
similarities among cultural groups,
which helps build mutual respect
by avoiding jargon, slang, and
complicated words so your
message is accessible to
everyone, especially non-native
speakers
through research, engagement,
and exposure to different
backgrounds, which enhances
cultural awareness and
adaptability in communication
by creating a comfortable
environment for dialogue, inviting
questions, and allowing room for
clarifications or adjustments to
the message, thus minimizing
miscommunication
Develop cultural
awareness
Practice active
listening
Be open-minded
and empathetic
Use simple and
clear language
Learn about other
cultures
Encourage
feedback
7.
Applications in reallife
1. In Japan, bowing is used as a primary non-verbal greeting to convey respect and
humility, requiring foreigners to understand the subtle meanings behind this
gesture when interacting with Japanese counterparts.
2. German professionals value direct and concise communication, so business
meetings focus on clarity and getting straight to the point, while indirectness or
ambiguous language can be viewed as inefficient or evasive.
3. In India, hierarchical relationships shape communication—a junior addressing a
senior by an appropriate title like "Sir" or "Madam" demonstrates respect for
status and formality, which is crucial in professional or social exchanges.
4. Brazilian business culture emphasizes relationship-building, so informal
conversations and sharing personal stories usually precede formal negotiations,
reflecting the cultural importance of trust and social connection
8.
Conclusion
Cross-cultural communication ismore than
just speaking different languages—it's about
understanding perspectives, values, and
behaviors that shape how people connect. In
our increasingly globalized world, the ability
to communicate effectively across cultures is
not just an advantage, but a necessity. By
embracing diversity, being mindful of cultural
differences, and striving for mutual respect,
we can build stronger relationships, avoid
misunderstandings, and create more
inclusive environments. When we learn to
listen beyond words, we open the door to
true understanding.
REFERENCES-
https://www.commisceo-global.co
m/resources
https://erau.libguides.com/c.php?g
=331091&p=2222703
https://erau.libguides.com/cross-cu
ltural-communications/websites-vi
deos
https://www.talaera.com/cross-cult
ural-communication
9.
CREDITS : Thispresentation template was created by Slidesgo , and
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THANK YOU
NANDITA KARMAKAR
ECE 1st YEAR