The document discusses risk communication and its applications and implications. It provides information on communicating effectively in emotionally charged situations like crises or conflicts. Some key points include: - Risk communication is a science-based approach that aims to provide informed support and reduce resistance. - High stress changes how people receive information, as they want to know you care before facts and have reduced mental capacity. - Perceptions, driven more by factors than facts, are important to address in risk communication. Trust, control and benefit influence risk acceptance.