SlideShare a Scribd company logo
Start with the name of 
Allah 
Sub: E-Commerce 
Marketing Strategy In Digital 
Level
What is E-Commerce? 
E-commerce refers to the purchase and sale of 
goods and/or services via electronic channels, 
such as the Internet. Online retail is convenient 
due to its 24-hour availability, global reach and 
ease of customer service
BUILDING AN EFFECTIVE DIGITAL 
MARKETING STRATEGY 
Today’s Agenda 
• Introductions 
• Digital Marketing Strategy Ingredients 
• Digital Revenue Planning 
• Your Website & Mobile Company 
• Social Media 
• Location & Group Marketing 
• Reputation Management
Introductions 
What we hope to achieve today 
The aim of today’s improve and/or develop your Digital 
Marketing activity session is to give you all the tools and 
techniques to
Digital Marketing will allow you and 
your business to… 
• Build a brand 
• Sell your product/service 
• Reach international prospect 
• Talk directly to your current/previous customers 
• Connect with personal and business contacts 
• Respond to customer queries/complaints 
• Manage PR stories 
• Recruit staff 
• Get referrals from people who have used your business
Digital Strategy Ingredients 
You need a plan… 
Building an Effective Digital Marketing Strategy 
The key ingredients… 
Building an Effective Digital Marketing Strategy 
The key ingredients… 
Building an Effective Digital Marketing Strategy 
The key ingredients… 
Building an Effective Digital Marketing Strategy 
The key ingredients… 
Building an Effective Digital Marketing Strategy 
Your business USP’s
Plan 
What are the elements of your 
business that make you different 
to your competition? 
Building an Effective Digital Marketing 
Strategy 
Your business USP’s(unique selling 
point) 
Why are these relevant to your 
customer/prospect? 
Building an Effective Digital Marketing 
Strategy
• Your Website & Mobile Company 
Website Homepages 
Worldwide studies on website usability, say 
visitors to your site take 4 seconds to decide if 
they will stay on Your website. So don’t… 
- Confuse them with too many messages 
- Keep text short and to the point 
- Slow down the website with heavy images/flash 
graph
Homepage Improvements 
• Use landing pages carefully 
• Allow me to get to the offers I want quickly (filter) 
• Tell me why I should book with you (give me 
guarantees, assurances etc) 
• Imagery is important – no stock photos! – don’t be 
afraid to show your product
M-Commerce 
(Mobile) 
Mobile web browsing on travel sites has increased by almost 
three m quarters in the past six months and now accounts for 
an average of 
17.4% of traffic. 
One site is getting 24% of all its traffic from mobile 
and tablet devices. 
• 86% year on year growth 
• $3 billion annual business in 2010 
• $30 billion expected by 2016 
• 7% of overall e-commerce sales by 2016 
Although Smartphone adoption is growing quickly, most 
online consumers 
have not used mobile phones to buy a product main reasons: 
• security concerns
• Social Media 
The average person spends 66% more time on social 
Sites than a year ago, almost 6 hours vs. 3 hours, 31 
minutes last year. (Nielsen, 2011) 
• 64% of people say they use social media to make 
their travel plans (this is higher in the 25-34 age 
group)
• 76% look to popular social media sites to plan their 
next getaway (Shearaton Survey, Nov 2010) 
• 35% of social media users changed their hotel 
choice after browsing a social platform (Tenos, World 
Travel Market,2010)
Location & Group Marketing
• Reputation 
Manenagemt
The End
Ashraf
Ashraf
Ashraf
Ashraf
Ashraf
Ashraf
Ashraf

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Ashraf

  • 1. Start with the name of Allah Sub: E-Commerce Marketing Strategy In Digital Level
  • 2. What is E-Commerce? E-commerce refers to the purchase and sale of goods and/or services via electronic channels, such as the Internet. Online retail is convenient due to its 24-hour availability, global reach and ease of customer service
  • 3. BUILDING AN EFFECTIVE DIGITAL MARKETING STRATEGY Today’s Agenda • Introductions • Digital Marketing Strategy Ingredients • Digital Revenue Planning • Your Website & Mobile Company • Social Media • Location & Group Marketing • Reputation Management
  • 4. Introductions What we hope to achieve today The aim of today’s improve and/or develop your Digital Marketing activity session is to give you all the tools and techniques to
  • 5. Digital Marketing will allow you and your business to… • Build a brand • Sell your product/service • Reach international prospect • Talk directly to your current/previous customers • Connect with personal and business contacts • Respond to customer queries/complaints • Manage PR stories • Recruit staff • Get referrals from people who have used your business
  • 6. Digital Strategy Ingredients You need a plan… Building an Effective Digital Marketing Strategy The key ingredients… Building an Effective Digital Marketing Strategy The key ingredients… Building an Effective Digital Marketing Strategy The key ingredients… Building an Effective Digital Marketing Strategy The key ingredients… Building an Effective Digital Marketing Strategy Your business USP’s
  • 7. Plan What are the elements of your business that make you different to your competition? Building an Effective Digital Marketing Strategy Your business USP’s(unique selling point) Why are these relevant to your customer/prospect? Building an Effective Digital Marketing Strategy
  • 8. • Your Website & Mobile Company Website Homepages Worldwide studies on website usability, say visitors to your site take 4 seconds to decide if they will stay on Your website. So don’t… - Confuse them with too many messages - Keep text short and to the point - Slow down the website with heavy images/flash graph
  • 9. Homepage Improvements • Use landing pages carefully • Allow me to get to the offers I want quickly (filter) • Tell me why I should book with you (give me guarantees, assurances etc) • Imagery is important – no stock photos! – don’t be afraid to show your product
  • 10. M-Commerce (Mobile) Mobile web browsing on travel sites has increased by almost three m quarters in the past six months and now accounts for an average of 17.4% of traffic. One site is getting 24% of all its traffic from mobile and tablet devices. • 86% year on year growth • $3 billion annual business in 2010 • $30 billion expected by 2016 • 7% of overall e-commerce sales by 2016 Although Smartphone adoption is growing quickly, most online consumers have not used mobile phones to buy a product main reasons: • security concerns
  • 11. • Social Media The average person spends 66% more time on social Sites than a year ago, almost 6 hours vs. 3 hours, 31 minutes last year. (Nielsen, 2011) • 64% of people say they use social media to make their travel plans (this is higher in the 25-34 age group)
  • 12. • 76% look to popular social media sites to plan their next getaway (Shearaton Survey, Nov 2010) • 35% of social media users changed their hotel choice after browsing a social platform (Tenos, World Travel Market,2010)
  • 13. Location & Group Marketing