This document discusses different types of organizational communication, including formal, informal, and electronic communication. It describes three common communication networks - the chain network, wheel network, and all-channel network - and compares their speed, accuracy, emergence of leaders, and member satisfaction. The document also examines informal communication channels like the grapevine, and electronic communication methods such as email and video conferencing.

1. 1
By:
ORGANIZATIONAL
COMMUNICATION
Sikandar Ali
Soomro
TYPES OF
2k12/BBA/47

2. ORGANIZATIONAL COMMUNICATION:
• Organizational Communication is
also defined as “A program that
focuses on general
communication processes and
dynamics within organizations”

3. Types
Formal
Informal
Electronic

5. 1. Chain Network.
Mostly
follows the
chain of
command.

6. 2. Wheel Network
Relies on a central
figure act as a conduit
for all communication.
Team with strong
leader.

7. 3. All Channel Network
All group members
are communicate
actively with each
other.
Self – managed team

8. Small group chain criteria
TYPES OF NETWORKS
Criteria Chain wheel All channel
Speed Moderate Fast Fast
Accuracy High High Moderate
Emergence Moderate High None
Of leader
Member satisfaction Moderate Low High

10. Grapevine
• The ‘grapevine’ emerges from social
and personal interests of the
employees rather than formal
requirements of the organization.
• It is important source of information.
• Research showed that 75%
employees hear matter first.

11. Characteristics of Grapevine.
• it is not controlled by Management.
• Most employees perceive that it is more
reliable and believable.
• It largely used to serve the interest of people.

13. Electronic Communication
Communication through electronic
material like Computer, mobile
phone etc.
71% communication in
organization.

14. E-mail
• Email uses the
internet to
transmit or receive
computer
generated text and
documents.

15. Main drawback of Email
• Time consuming nature of email.
• Estimated that 62 trillion emails are sent
every year.
• 60% (36 trillion) are non spam messages.
• (1 trillion= 10^12)

16. Video Conferencing
• it permits employees in an organization to
have meeting with people at different
location.

17. Video conferencing