Presented by Guillermo Mazier/ Atlas Advertising
Topics We Will Cover
1.  Understanding Digital Lead Generation
2.  Why is Digital Lead Generation Important?
3.  Typical Objectives for Digital Lead Generation
4.  Defining Implementation of a Digital Marketing Program to
Drive Leads
5.  Summary: Key Takeaways
1.  Respond faster and more accurately, knowing what a
prospect needs or wants based on their persona
2.  Use digital tools and tactics to nurture a lead through your
sales cycle as slowly or as quickly as necessary
3.  Succeed in driving revenue at a faster rate, opening
opportunities for increased visibility and spending on
community awareness
4.  Let your website and other online assets do the heavy
lifting
After Today, You’ll Be Armed To…
Digital Lead Generation isn’t a FAD marketing
program. It’s an ongoing investment that must be
resourced properly. It’s not a one-stop, one-
campaign paradigm. It’s not built on quick wins
for leads. There are hard costs and soft costs
associated with building a successful Digital Lead
Generation strategy that deserve proper budget
allocations and future considerations such as EDO
focus, staff capabilities, and resources.
- Atlas Advertising
“Technology is the most consistent
factor in rendering a job useless.”
When Websites Replaced
Travel Agents
NAICS: 561510 - Travel agencies
Planning a trip today is a do-it-yourself endeavor: you can book
accommodations, transportation, discover restaurants and entertainment,
and navigate your route all online. Thus, the traditional travel agent is no
longer necessary.
*CareerCast listed travel agents among “useless jobs” that are becoming obsolete.The list also included data
entry clerks, sign spinners and shoe repairers.
When Websites Replaced
Travel Agents
Economic Developers are !
SLOW TO ADOPT DIGITAL
The Composition of
Digital Lead Generation
Compelling, purposeful content coordinated to drive traffic,
convert leads, and nurture until sales ready.
How can I really focus on my prospects/customers
through marketing?
•  To create an effective Digital Lead Gen strategy,
you must first be clear on your target audience
•  The most efficient way of doing this is through the
creation of buyer personas – fictional biographies
of your target audience
•  To create a buyer persona, start by asking simple
questions:
•  Who are my ideal targets?
•  What are their goals?
•  What are their challenges or limitations?
•  How can I most effectively reach them?
•  What types of content do they digest?
•  You may very well have multiple target personas,
but by answering these questions for each of your
targeted industries or customers, you will be able
to craft a fairly detailed persona for each potential
contact or lead.
Focus on your Customers
Sample Buyer Persona - Manufacturing
Manufacturing Mark
Mark (60-65) is the CEO of a mid-sized automotive parts
manufacturing business in the Midwest. Mark’s
responsibilities range from business development to
finance. He is committed to the continued growth of his
business and insists on being involved in most of the
businesses processes. Because of this, his daily schedule
is full of meetings with representatives of the business’s
various departments. Due to the size and budget of the
company, Mark has not had a need for a dedicated site
selector but the business is growing rapidly and he is
considering a new, larger location in Northeast Ohio. The
selection process is new to him and he is looking for
expertise in selecting the right facility where the business
can operate now and grow in the future.
Sample Buyer Persona – Site Selection
Site Selector Steve
Site Selector Steve (35-40) is a commercial site selector in
metro Dallas. Working for a nationally recognized brand,
Steve is well versed in market trends and analytics and is
keen to find the best solutions for his clients. Increasingly,
Steve is looking beyond the immediate city limits for those
solutions. Steve is receptive to new ideas and wants to be
at the forefront of new areas of the market. Digitally savvy,
Steve reads emails constantly. He is also a staple at real
estate industry events, both regionally and nationally.
How should I go about selecting targeted prospects/
industries?
•  Companies in “transition”
•  New leadership
•  New product/patent/technology
•  Recent cash infusion/M&A
•  Market forces
•  Unique or defined asset users
•  Workforce recently available
•  Unique site – example 1m square
feet of refrigerated space
•  Upstream or downstream gap exists
within existing cluster supply chain
•  Connection to location innovation
environment
Targeting Recruitment Prospects
•  Companies in “transition”
•  New leadership
•  New product/patent/technology
•  Recent cash infusion/M&A
•  Market forces
•  Impact on the community
•  Direct revenue: payroll/real estate tax
•  Indirect & induced impact:
Modeling software utilizes
headcount, revenue, and other data
sources)
Targeting Retention/Expansion Prospects
Do you believe that web pages ranked
higher in search results are more
trustworthy than those ranked lower?
•  Organic search engine results are 85% of all end
user clicks, as opposed to only 15% for sponsored
ads, like pay-per-click (PPC)
•  Website marketing and applying SEO (getting
found) strategies works for you 24/7/365 vs.
traditional ads on the radio, newspaper, TV and
billboards, which are time sensitive
Why is Getting Found so Important?
Takeaway 1:
Before they buy, they Google 
COMPANY LOOKING TO EXPAND/
RELOCATE
YOUR EDO
Takeaway 2:
Social takes a back seat to
search when buying
>Google
Takeaway 3:
Ranking well can make you
seem more trustworthy
• What generates most of my leads?
•  What are my best conversion tools?
• How can I increase conversions?
Use Inbound and Content Marketing to
Convert
•  Infographics
•  Videos
•  Blog articles
•  Off-site guest posts
•  Off-site guest articles
•  Datagraphics
•  Gated content
•  White papers
•  Webinars
•  POV documents
•  Email marketing
•  Real estate updates
What Does Content Marketing Look Like?
How it Works
Awareness
Whitepaper, Ebook, Kit, Tip Sheet,
Checklist, How-To Video,
Educational Webinar
Evaluation
Product Webinar, Case
Study, Sample, FAQ, Data
Sheet, Demo Video
Opt-in
Free Trial, Live Demo,
Consultation, Estimate,
Coupon
Your
Content
Landing
Pages
Leads+ =
LeadIQ is a lead generation software plugin to your website
that tells you for 10 to 15 % of your users:
•  Which company came to your website
•  What they did
•  What they searched for
•  What properties they viewed
•  What kind of properties or companies they searched for
•  And how to contact them
Use Business Intelligence Software to
Convert
•  Company name
•  Location (latitude, longitude,
plus address)
•  Industry
•  Number of employees
•  Phone number
•  When they visited (Date
•  Company phone number
•  Pages viewed
•  Properties viewed
•  + 30 other fields
Data Included in LeadIQ
Sample Digital Campaign Tracking
for EDO Marketers (ONE MONTH)
How to Measure Digital Marketing
Detailed, real-time metrics for:
q  Site traffic details and analytics
q  Total impressions
q  Click through rate (CTR)
q  SEM performance
q  Opt-in conversions
q  Downloads
q  Conversions
q  Leads
q  Length of sales cycle
•  Custom Dashboards
•  Marketing Automation
Platform Analytics
•  Google Analytics
How to Measure Digital Marketing
Tell Your Story Where Your Audience
Looks for Information
Create a Continuous Digital Lead Gen
Program, Measure Results
Establish an Integrated Digital/
Marketing Automation Infrastructure
Extend Digital Presence, Set Goals
4 Steps to Start a Digital Marketing Program
Establish an
Integrated CRM/
Marketing
Automation
Feature
Select MA
Platform, Set
Goals
Implement and
integrate with
website and
CRM
Set up lead
nurturing
Extend Current
Digital Presence SEO/SEM Website
Content: Web &
Assets/Offers Social
Tell your Story
Where your
Audience Looks
for Information
Content
Creation and
Distribution
Social Webinars Media/Bloggers
Create a
Continuous
Content Marketing
Program
KPIs CTAs Landing Pages Email
Digital Marketing Program Elements
How do I implement a Digital Lead Generation
Program?
1.  Define your Digital Marketing Objectives
2.  Messaging Baseline
–  Content audit and development plan:
•  Buyer persona targeted
•  Top, middle, and bottom of the buyer journey
–  Distribution: channels where prospects go to ____?
–  Buyer personas
–  Message map – unique differentiators
3.  Digital Baseline
–  SEO: Keyword evaluation and selection
–  Website – messaging to buyer personas, calls-to-action
–  Blog – Set one up, develop editorial calendar
–  Social media accounts: LinkedIn, Twitter, Google+
4.  Lead Nurturing Baseline
–  Create unified contact database in marketing automation system
–  Segment audiences
–  Establish initial KPIs and reports
Phase 1: Discover (30 days)
1.  Marketing Automation Platform
–  Integrate to website, blog, and CRM
–  Calls-to-action
–  Landing pages
–  Contact database
–  Social media
2.  Website
–  Copywriting to support CTAs
–  CTA placements throughout the site
3.  Social Media
–  Account set up and followers targeting
4.  Content Creation
–  Define Q1 campaign
–  Premium content plan
–  Blog editorial calendar
–  Emails
5.  Search Engine Marketing
–  Set up campaigns to drive qualified leads
and build the pipeline
Phase 2: Develop (Next 30 days)
1.  Campaign Content Development
–  Blog
–  Premium assets
2.  Inbound Marketing
–  Website content
–  CTAs & landing pages
–  SEO (w/ optional PPC integration)
–  Email workflows
3.  Social Media
–  Posts, tweets, engagement
4.  Email Campaigns
Dare to Influence
*53 years ago, John Glenn became the first
American to orbit the Earth
Phase 3: Deploy (Months 3-12)
1.  Follow up 100% of the time, and follow up quickly!
According to the Harvard Business Review, companies that try to contact
potential customers within an hour of receiving queries are nearly 7 times as
likely to have meaningful conversations with key decision makers as firms that
try to contact prospects even an hour later.
It’s not enough to be the first to respond. It also helps to be the first to answer
their questions. Be sure to deepen your knowledge of the prospect and the
product.
2.  Use ‘Digital’ to generate leads and quantify them
Figure out the number of leads generated through digital, speed of response,
conversion of lead to opportunities, and inquiry.
3. Understand How Users Interact with Your Community’s Website
57%
AVERAGEVISIT
DURATION
PAGESPER
VISIT
SITE
BOUNCERATE
VSRETURNING
UNIQUEVISITS
74.7%
3.27%
25.3%
4. Aim for Specific Goals
BUILD
THIS
5. Make it easy to measure results and Setting a Plan so That
Each Staff Person Can Drive High Performance
Digital Lead Generation for Economic Development

Digital Lead Generation for Economic Development

  • 1.
    Presented by GuillermoMazier/ Atlas Advertising
  • 2.
    Topics We WillCover 1.  Understanding Digital Lead Generation 2.  Why is Digital Lead Generation Important? 3.  Typical Objectives for Digital Lead Generation 4.  Defining Implementation of a Digital Marketing Program to Drive Leads 5.  Summary: Key Takeaways
  • 3.
    1.  Respond fasterand more accurately, knowing what a prospect needs or wants based on their persona 2.  Use digital tools and tactics to nurture a lead through your sales cycle as slowly or as quickly as necessary 3.  Succeed in driving revenue at a faster rate, opening opportunities for increased visibility and spending on community awareness 4.  Let your website and other online assets do the heavy lifting After Today, You’ll Be Armed To…
  • 5.
    Digital Lead Generationisn’t a FAD marketing program. It’s an ongoing investment that must be resourced properly. It’s not a one-stop, one- campaign paradigm. It’s not built on quick wins for leads. There are hard costs and soft costs associated with building a successful Digital Lead Generation strategy that deserve proper budget allocations and future considerations such as EDO focus, staff capabilities, and resources. - Atlas Advertising
  • 6.
    “Technology is themost consistent factor in rendering a job useless.”
  • 7.
  • 8.
    NAICS: 561510 -Travel agencies Planning a trip today is a do-it-yourself endeavor: you can book accommodations, transportation, discover restaurants and entertainment, and navigate your route all online. Thus, the traditional travel agent is no longer necessary. *CareerCast listed travel agents among “useless jobs” that are becoming obsolete.The list also included data entry clerks, sign spinners and shoe repairers. When Websites Replaced Travel Agents
  • 9.
    Economic Developers are! SLOW TO ADOPT DIGITAL
  • 10.
    The Composition of DigitalLead Generation Compelling, purposeful content coordinated to drive traffic, convert leads, and nurture until sales ready.
  • 13.
    How can Ireally focus on my prospects/customers through marketing?
  • 14.
    •  To createan effective Digital Lead Gen strategy, you must first be clear on your target audience •  The most efficient way of doing this is through the creation of buyer personas – fictional biographies of your target audience •  To create a buyer persona, start by asking simple questions: •  Who are my ideal targets? •  What are their goals? •  What are their challenges or limitations? •  How can I most effectively reach them? •  What types of content do they digest? •  You may very well have multiple target personas, but by answering these questions for each of your targeted industries or customers, you will be able to craft a fairly detailed persona for each potential contact or lead. Focus on your Customers
  • 15.
    Sample Buyer Persona- Manufacturing Manufacturing Mark Mark (60-65) is the CEO of a mid-sized automotive parts manufacturing business in the Midwest. Mark’s responsibilities range from business development to finance. He is committed to the continued growth of his business and insists on being involved in most of the businesses processes. Because of this, his daily schedule is full of meetings with representatives of the business’s various departments. Due to the size and budget of the company, Mark has not had a need for a dedicated site selector but the business is growing rapidly and he is considering a new, larger location in Northeast Ohio. The selection process is new to him and he is looking for expertise in selecting the right facility where the business can operate now and grow in the future.
  • 16.
    Sample Buyer Persona– Site Selection Site Selector Steve Site Selector Steve (35-40) is a commercial site selector in metro Dallas. Working for a nationally recognized brand, Steve is well versed in market trends and analytics and is keen to find the best solutions for his clients. Increasingly, Steve is looking beyond the immediate city limits for those solutions. Steve is receptive to new ideas and wants to be at the forefront of new areas of the market. Digitally savvy, Steve reads emails constantly. He is also a staple at real estate industry events, both regionally and nationally.
  • 17.
    How should Igo about selecting targeted prospects/ industries?
  • 18.
    •  Companies in“transition” •  New leadership •  New product/patent/technology •  Recent cash infusion/M&A •  Market forces •  Unique or defined asset users •  Workforce recently available •  Unique site – example 1m square feet of refrigerated space •  Upstream or downstream gap exists within existing cluster supply chain •  Connection to location innovation environment Targeting Recruitment Prospects
  • 19.
    •  Companies in“transition” •  New leadership •  New product/patent/technology •  Recent cash infusion/M&A •  Market forces •  Impact on the community •  Direct revenue: payroll/real estate tax •  Indirect & induced impact: Modeling software utilizes headcount, revenue, and other data sources) Targeting Retention/Expansion Prospects
  • 21.
    Do you believethat web pages ranked higher in search results are more trustworthy than those ranked lower?
  • 22.
    •  Organic searchengine results are 85% of all end user clicks, as opposed to only 15% for sponsored ads, like pay-per-click (PPC) •  Website marketing and applying SEO (getting found) strategies works for you 24/7/365 vs. traditional ads on the radio, newspaper, TV and billboards, which are time sensitive Why is Getting Found so Important?
  • 23.
    Takeaway 1: Before theybuy, they Google COMPANY LOOKING TO EXPAND/ RELOCATE YOUR EDO
  • 24.
    Takeaway 2: Social takesa back seat to search when buying >Google
  • 25.
    Takeaway 3: Ranking wellcan make you seem more trustworthy
  • 27.
    • What generatesmost of my leads? •  What are my best conversion tools? • How can I increase conversions?
  • 28.
    Use Inbound andContent Marketing to Convert
  • 29.
    •  Infographics •  Videos • Blog articles •  Off-site guest posts •  Off-site guest articles •  Datagraphics •  Gated content •  White papers •  Webinars •  POV documents •  Email marketing •  Real estate updates What Does Content Marketing Look Like?
  • 30.
    How it Works Awareness Whitepaper,Ebook, Kit, Tip Sheet, Checklist, How-To Video, Educational Webinar Evaluation Product Webinar, Case Study, Sample, FAQ, Data Sheet, Demo Video Opt-in Free Trial, Live Demo, Consultation, Estimate, Coupon Your Content Landing Pages Leads+ =
  • 31.
    LeadIQ is alead generation software plugin to your website that tells you for 10 to 15 % of your users: •  Which company came to your website •  What they did •  What they searched for •  What properties they viewed •  What kind of properties or companies they searched for •  And how to contact them Use Business Intelligence Software to Convert
  • 32.
    •  Company name • Location (latitude, longitude, plus address) •  Industry •  Number of employees •  Phone number •  When they visited (Date •  Company phone number •  Pages viewed •  Properties viewed •  + 30 other fields Data Included in LeadIQ
  • 34.
    Sample Digital CampaignTracking for EDO Marketers (ONE MONTH)
  • 35.
    How to MeasureDigital Marketing Detailed, real-time metrics for: q  Site traffic details and analytics q  Total impressions q  Click through rate (CTR) q  SEM performance q  Opt-in conversions q  Downloads q  Conversions q  Leads q  Length of sales cycle
  • 36.
    •  Custom Dashboards • Marketing Automation Platform Analytics •  Google Analytics How to Measure Digital Marketing
  • 37.
    Tell Your StoryWhere Your Audience Looks for Information Create a Continuous Digital Lead Gen Program, Measure Results Establish an Integrated Digital/ Marketing Automation Infrastructure Extend Digital Presence, Set Goals 4 Steps to Start a Digital Marketing Program
  • 38.
    Establish an Integrated CRM/ Marketing Automation Feature SelectMA Platform, Set Goals Implement and integrate with website and CRM Set up lead nurturing Extend Current Digital Presence SEO/SEM Website Content: Web & Assets/Offers Social Tell your Story Where your Audience Looks for Information Content Creation and Distribution Social Webinars Media/Bloggers Create a Continuous Content Marketing Program KPIs CTAs Landing Pages Email Digital Marketing Program Elements
  • 39.
    How do Iimplement a Digital Lead Generation Program?
  • 40.
    1.  Define yourDigital Marketing Objectives 2.  Messaging Baseline –  Content audit and development plan: •  Buyer persona targeted •  Top, middle, and bottom of the buyer journey –  Distribution: channels where prospects go to ____? –  Buyer personas –  Message map – unique differentiators 3.  Digital Baseline –  SEO: Keyword evaluation and selection –  Website – messaging to buyer personas, calls-to-action –  Blog – Set one up, develop editorial calendar –  Social media accounts: LinkedIn, Twitter, Google+ 4.  Lead Nurturing Baseline –  Create unified contact database in marketing automation system –  Segment audiences –  Establish initial KPIs and reports Phase 1: Discover (30 days)
  • 41.
    1.  Marketing AutomationPlatform –  Integrate to website, blog, and CRM –  Calls-to-action –  Landing pages –  Contact database –  Social media 2.  Website –  Copywriting to support CTAs –  CTA placements throughout the site 3.  Social Media –  Account set up and followers targeting 4.  Content Creation –  Define Q1 campaign –  Premium content plan –  Blog editorial calendar –  Emails 5.  Search Engine Marketing –  Set up campaigns to drive qualified leads and build the pipeline Phase 2: Develop (Next 30 days)
  • 42.
    1.  Campaign ContentDevelopment –  Blog –  Premium assets 2.  Inbound Marketing –  Website content –  CTAs & landing pages –  SEO (w/ optional PPC integration) –  Email workflows 3.  Social Media –  Posts, tweets, engagement 4.  Email Campaigns Dare to Influence *53 years ago, John Glenn became the first American to orbit the Earth Phase 3: Deploy (Months 3-12)
  • 44.
    1.  Follow up100% of the time, and follow up quickly! According to the Harvard Business Review, companies that try to contact potential customers within an hour of receiving queries are nearly 7 times as likely to have meaningful conversations with key decision makers as firms that try to contact prospects even an hour later. It’s not enough to be the first to respond. It also helps to be the first to answer their questions. Be sure to deepen your knowledge of the prospect and the product.
  • 45.
    2.  Use ‘Digital’to generate leads and quantify them Figure out the number of leads generated through digital, speed of response, conversion of lead to opportunities, and inquiry.
  • 46.
    3. Understand HowUsers Interact with Your Community’s Website
  • 47.
  • 48.
    BUILD THIS 5. Make iteasy to measure results and Setting a Plan so That Each Staff Person Can Drive High Performance