4. 11..MMaarrkkeett pprreessssuurree::
1. Global economy and strong competition
Global market makes pressure through the
decrease of labor cost, especially in developed
country. For example, when china copy
everything and do it the same such as; mobile.
5. 2. The changing nature of the workforce:
Like increasing numbers of women in the
work comparing with past. Also, people with
disabilities now work in all type of position.
3. Powerful customer:
Customers nowadays are having knowledge
to realize what’s the appropriate cost for
certain kind of products and the quality of
products and services.
6. 22.. TTeecchhnnoollooggyy pprreessssuurree::
1.innovation and obsolescence:
New technologies are creating many substitutes
for products and alternative services quality.
These changes require business to keep up with
consumer demands. Sometimes the brand is
become popular then it absolute like floppy. So,
company has to adopt the new technology.
7. 2. Information overload:
Data are register daily so it becomes
hard to track all of these information.
Information technologies, such as search
engines and data mining provide valuable
support in these efforts.
9. 2. Compliance with government regulation
and deregulation:
Change government regulation and
policies are makes big pressure for
company.
10. RRoollee ooff EE--CCoommmmeerrccee
Strategic systems:
it is information systems that are developed in
response to corporate business initiative.
i.e. FedEx’s track system. Which allows FedEx to
identify the status of every individual package
everywhere in the system
11. Business process Re engineering
(BPR): it help companies radically
restructure their organizations by
focusing on the ground-up design of
their business processes.
12. Customer relationship management
(CRM): is a system for managing a company's
interactions with current and future customers. By
using technology organization can keep their customer
happy
13. Business Alliances: it is an agreement
between businesses, usually motivated
by cost reduction and improved service
for the customer.
E commerce heavily supports various
types of alliances e.g. by providing
electronic transmission of information to
real time collaboration between trading
partners. I.e. B2B
14. Electronic Markets: are information
systems (IS) which are used by multiple
separate organizational entities within one
or more.
electronic markets can optimize trading
efficiency enable to their members to
compete globally so most electronic
markets require collaboration so it can be
supported by E commerce.
15. Empowerment of Employees: it is a
strategy and philosophy that enables
employees to make decisions about their
jobs.
E commerce supported CRM enable
employee empowerment. Empowered
employees (i.e. sales person and customer
service employees) can be given the
authority to make customer happy, helping to
increase customer loyalty
16. Supply chain improvements: :
E commerce helps in to reduce supply
chain delays, reduce inventories and
eliminate other inefficiencies.
17. Mass customization:
it is a marketing and manufacturing
technique that combines the flexibility
and personalization of "custom-made"
with the low unit costs.
18. E- commerce can provide mass
customization by enabling interactive
communication between buyers and
designers so customer can quickly and
correctly configure the products they
want. Electronic ordering can reach the
production facility in minutes.
19. Knowledge management:
handling of information and resources
within a commercial organization.
Using e commerce corporation can
capture knowledge
