This is our third report for 2013 which provides success benchmarks to increase
your understanding of the strategies and tactics behind some of Australia’s most successful Facebook brand pages.
The Facebook report uses data provided by SocialPulse™ (www.socialpulse.co) with
mathematical and statistical foundations produced in consultation with 95th Percentile Pty Ltd. (John Ward) and information analysed by the Online Circle Data team.
The full report can be downloaded at www.theonlinecircle.com
2. Contents
Australian Facebook Performance Report
October 2013 // #fbreport
Social Customer Care Report
3
Musicians & Bands
43 - 44
Top Facebook Pages by Engagement
4-5
News & Magazines
45 - 46
Top 30 Facebook Pages by Fans
6
Pets
47 - 48
Top 20 Industries by Engagement
7
Politics
49 - 51
Top 20 Industries by Fans
8
Quick Serve Restaurants
52 - 53
Introduction
9 - 10
Radio
54 - 55
Airlines, Travel & Tourism
11 - 12
Retail - Fashion
56 - 58
Alcohol - Beer, Wine & Cider
13 - 14
Retail - Grocery
59 - 60
Alcohol - Spirits
15 - 16
Sporting Clubs
61 - 62
Automotive - Manufacturers
17 - 18
Telecommunications
63 - 64
Banks & Financial Institutions
19 - 20
TV Channels & Networks
65 - 66
Department & Online Stores
21 - 23
TV Shows
67 - 69
Education
24 - 25
Methodology
70 - 71
Electronics
26 - 28
About Us
72
FMCG - Beverages
29 - 31
FMCG - Snackfoods
32 - 34
Government
35 - 37
Health, Beauty, Medical
& Pharmaceutical
38 - 40
Insurance
41 - 42
Simple social media analytics that matter
www.socialpulse.co // hello@socialpulse.co
2
3. Social Customer Care Report - Australia
Response Rate vs. Response Time
Data analysed by Online Circle Digital & collected by Social Pulse™
Social Customer Care Report
October 2013 // #ccreport
Download the full report and see how your brand
Response Rate vs. Response Time
Data by Social Pulse™ - www.socialpulse.co
Analysed by Online Circle Digital from 09 - 30 September 2013
2,300
ranks when it comes to customer service here:
Legend
Alcohol - Beer, Wine & Cider
www.socialpulse.co/socialcustomercare
Outliers
Australia’s most comprehensive industry
Average Response Time (mins)
1,800
benchmarking tool which shows how Australian
brands are adapting to social media as a customer
Alcohol - Spirits
1,300
Education
Automotive
- Manufacturers
Radio
800
service channel.
Health, Beauty,
Medical & Pharmaceutical
View your industry and brand pages’:
• Average response rate
• Average response time
• Number of consumer posts received
FMCG - Beverages
FMCG
- Snackfoods
News & Magazines
Government
Pets
300
Sporting Clubs
Metropolitan
Newspapers
TV Shows
0%
10%
20%
30%
Retail
& Consumer Merchandise
Electronics
Quick Serve
Restaurants
Retail - Online Deals
Insurance
Retail - Department Stores
Telecommunications
Banks
& Financial
Institutions
And compare your brand pages with your
competitors.
Retail - Grocery
Airlines, Travel & Tourism
40%
50%
60%
70%
Response Rate%
80%
90%
100%
Download the Social Customer Care
Report Now
TV Networks
Size of bubble represents volume of posts received.
Download the full report here: www.socialpulse.co/socialcustomercare
Simple social media analytics that matter
www.socialpulse.co // hello@socialpulse.co
4
4. Top Facebook Pages by Engagement*
Data analysed by Online Circle Digital - www.theonlinecircle.com
787 to 2,245 Fans
2,291 to 6,638 Fans
Data collected by Social Pulse™ - socialpulse.co
Chewbies
Data collected by Social Pulse™ - socialpulse.co
IGA Victoria
38.8%
Craig Emerson
18.4%
Tasmanian Young Labor
7.2%
SpinTel
17.2%
Tasmanian Greens
14.8%
Greyhounds As Pets
11.4%
6.8%
Police Bank
Fishchick Aquatics
5.9%
Will Hodgman
6.1%
Chandon Australia
5.7%
Michael Ferguson
6.0%
Hello Mobile
7.0%
4.8%
Lara Giddings
nib health insurance
4.7%
Nick McKim
2.8%
Youi
3.6%
Internode
2.1%
Coca-Cola Amatil
3.0%
Adam Internet
1.5%
0%
20%
40%
60%
80%
100%
0%
7,027 to 20,002 Fans
Hey Pup
92.9
15.4%
31.7%
Malcolm Turnbull
Frangelico Australia
10.3%
BankSA
10.3%
30.4%
27.7%
ABC News
Nova 937
7.3%
7.0%
The Grill Team
Australian Federal Police
7.0%
27.6%
19.3%
Matt and Jo
City of Perth
news.com.au
0%
20%
40%
60%
80%
100%
35.6%
The NT News
15.1%
Medibank
80%
72.4%
SF Australia
23.4%
Paws For Life
60%
SAFM
31.3%
Ed Husic, Federal Labor for…
40%
Data collected by Social Pulse™ - socialpulse.co
42.1%
AEC
20%
20,678 to 71,048 Fans
Data collected by Social Pulse™ - socialpulse.co
Christine Milne
3.4%
100%
17.0%
15.4%
13.6%
0%
20%
40%
60%
80%
100%
Simple social media analytics that matter
* Average for September 2013
www.socialpulse.co // hello@socialpulse.co
4
5. Top Facebook Pages by Engagement*
Data analysed by Online Circle Digital - www.theonlinecircle.com
71,244 to 232,186 Fans
233,806 to 648,408 Fans
Data collected by Social Pulse™ - socialpulse.co
Data collected by Social Pulse™ - socialpulse.co
Fox FM
112.4%
B105
13.6%
The X Factor - Australia
36.2%
Australian Labor Party
16.0%
Official Big Brother Australia
49.2%
The Australian Greens
20.7%
Sunrise
58.4%
Hawthorn Football Club
25.1%
Tony Abbott
61.1%
Babyology
38.9%
9 News
62.2%
2Day FM
Fifi and Jules
12.5%
Hungry Jack's
30.6%
Kyle and Jackie O
27.8%
Carlton Football Club
26.9%
Essendon Football Club
TODAY
26.2%
11.3%
Collingwood Football Club
Black Milk Clothing
0%
20%
40%
60%
80%
100%
80%
120%
10.9%
8.6%
6.9%
0%
20%
40%
60%
80%
100%
100%
709,848 to 1,854,761 Fans
Data collected by Social Pulse™ - socialpulse.co
KFC Australia
3.50%
Home and Away (Official)
3.10%
McDonald's Australia
3.10%
Visit Queensland, Australia
2.70%
Lorna Jane
2.40%
[yellow tail]
1.90%
MasterChef Australia
0.90%
Coca-Cola Australia
0.80%
Hamish & Andy
0.70%
[V] Music - Channel [V] Australia
0.70%
0%
20%
40%
60%
Simple social media analytics that matter
* Average for September 2013
www.socialpulse.co // hello@socialpulse.co
5
6. Top 30 Facebook Pages by Fans*
Data analysed by Online Circle Digital - www.theonlinecircle.com
1
Australia.com
4,467,607
11
McDonald’s Australia
738,257
21
JB Hi-Fi Official
553,313
2
Bananas in Pyjamas
2,519,842
12
KFC Australia
709,848
22
The X Factor - Australia
553,149
3
Hamish & Andy
1,854,761
13
triple j
648,408
23
Coles
542,980
4
Home and Away (Official)
1,120,424
14
Subway Australia
621,323
24
V Energy Drink Australia
535,139
5
MasterChef Australia
1,116,400
15
Foxtel
621,292
25
The Voice Australia
533,342
6
Coca-Cola Australia
949,619
16
26
Black Milk Clothing
531,400
7
[yellow tail]
902,112
17
Justice Crew
609,868
27
7-Eleven Australia
521,524
8
Visit Queensland, Australia
802,284
18
Official Big Brother Australia
599,045
9
[V] Music - Channel [V] Australia
792,674
19
Neighbours
572,895
29
Kogan
497,208
Lorna Jane
784,478
20
Dreamworld Australia
569,120
30
Commonwealth Bank
492,100
10
Michelle Bridges
12 Week Body Transformation
609,897
28
Woolworths
Australia’s Fresh Food People
515,321
Simple social media analytics that matter
* Average for September 2013
www.socialpulse.co // hello@socialpulse.co
7. Top 20 Industries by Engagement*
Data analysed by Online Circle Digital - www.theonlinecircle.com
Politics
20.90%
Radio
12.73%
News & Magazines
11.35%
Sporting Clubs
7.60%
Banks & Financial Institutions
4.65%
Airlines, Travel & Tourism
4.59%
TV Shows
4.44%
Government
4.43%
Pets
4.32%
TV Networks
3.80%
Quick Serve Restaurants
3.03%
Electronics
2.95%
Automotive - Manufacturers
2.92%
Musicians & Bands
2.87%
Department & Online Stores
2.75%
Retail - Fashion
2.70%
Education
Health, Beauty, Medical &
Pharmaceutical
2.56%
2.26%
Alcohol - Spirits
2.12%
Alcohol - Beer, Wine & Cider
2.08%
Simple social media analytics that matter
* Average for September 2013
www.socialpulse.co // hello@socialpulse.co
8. Top 20 Industries by Fans*
Data analysed by Online Circle Digital - www.theonlinecircle.com
10,167,365
TV Shows
Airlines, Travel & Tourism
9,112,141
Department & Online Stores
4,536,348
Retail - Fashion
4,507,687
4,235,820
FMCG - Snackfoods
Electronics
4,157,606
Radio
4,145,566
3,806,574
Quick Serve Restaurants
Sporting Clubs
3,724,131
3,364,209
FMCG - Beverages
TV Networks
3,041,336
Health, Beauty, Medical &
Pharmaceutical
2,909,211
Musicians & Bands
2,899,158
Automotive - Manufacturers
2,359,749
Retail - Grocery
2,077,568
Alcohol - Beer, Wine & Cider
2,054,606
1,959,588
Alcohol - Spirits
News & Magazines
Government
Banks & Financial Institutions
1,878,938
1,240,671
1,178,203
Simple social media analytics that matter
* Average for September 2013
www.socialpulse.co // hello@socialpulse.co
9. Introduction
Australian Facebook Performance Report
October 2013 // #fbreport
Welcome to the 2013 October
Edition of the Australian
Facebook Performance Report.
requirement that promotions on Facebook only
Along with the Customer Care Report, we have
be administered through apps. This change is
also created 3 graphics.
This report is our most exciting one yet, as it marks
driven competitions.
the launch of our sister company, social media
analytics software, Social Pulse™:
www.socialpulse.co
This report also establishes us as the largest and
most reputable Facebook benchmarking tool
in Australia, since reaching a quarter of a million
people with our last report back in June.
Using data from Social Pulse™, mathematical and
statistical foundations produced in consultation
with 95th Percentile Pty Ltd. (John Ward) and
information analysed by the Online Circle Digital
Data team, the Facebook Report provides success
benchmarks to increase your understanding of the
strategies and tactics behind some of Australia’s
most successful Facebook brand pages.
The full report can be downloaded at:
www.theonlinecircle.com
What’s changed?
particularly significant for small businesses and
start-ups that can now economically run fan-growth
In addition to changes to the Facebook platform,
the results of this report have also been affected
by TV social integration; with TV Shows overtaking
Tourism as the number 1 industry on social media.
With shows like Big Brother, X Factor and Q&A
utilising the power of Facebook and Twitter, social
media integration has become the rule for the
2013 TV season.
New additions
The biggest addition to the October Facebook
The top 30 Facebook Pages by fans, the top 20
industries by fans and our newest addition:
the top 20 industries by engagement.
Brand Pages which have fallen below the level of
statistical confidence (of engagement rate) but still
have high fan growth have been included as shaded
data on each table.
We have also updated our report by broadening
some categories to include even more brand pages.
If you don’t see your brand in this report and would
like to add it to the next report, you can do so here:
www.socialpulse.co/australian-facebookperformance-report
Report is the Customer Care Report.
Last words
As Facebook Pages emerging as a customer
This report is here to provide you with numerical
service channel for brands, we felt it was necessary
benchmarks across Australian brands on Facebook.
to benchmark and understand the current state
These numbers are not opinion and should assist
of play for Australia. The report evaluates brand
you along with other varying factors.
pages and industries’ average time to respond
to customer posts, and response rate percentage.
Download the full report here and see how your
Facebook has undergone some big transformations
brand ranks when it comes to customer care:
since our last report, including the removal of the
www.socialpulse.co/socialcustomercare
Data for this report was collected from our data
analysis and visualisation software, Social Pulse™
on the 2, 9, 16, 23 and 30 of September. Please
review the methodology at the end of the report
for a clear understanding of each metric.
Simple social media analytics that matter
www.socialpulse.co // hello@socialpulse.co
9
10. Introduction
Australian Facebook Performance Report
October 2013 // #fbreport
Social Pulse™ provides social media analytics,
competitive intelligence, consumer insights,
and financials calculations for social media.
You can sign up for a free, all-access trial of
Social Pulse™ here: www.socialpulse.co
Lucio Ribeiro
MD Social Pulse™ Australia
Simple social media analytics that matter
www.socialpulse.co // hello@socialpulse.co
10
11. Airlines, Travel & Tourism
Australian Facebook Performance Report
October 2013 // #fbreport
Rank
Page Name
Avg Fans
Sep-13 Jun-13
Engagement Figure
Fan Growth
Sep-13
Jun-13
Sep-13
Jun-13
9,112,141
418,648
409,518
207,680
4,467,607
285,423
236,239
Fan Growth %
Engagement Rate
Sep-13
Share of
Engagement
Sep-13
Jun-13
Jun-13
431,615
3.5%
4.5%
4.6%
3.7%
70,014
180,656
1.6%
4.5%
6.4%
5.8%
68.2%
1
1
Australia.com
2
2
Visit Queensland, Australia
802,284
22,008
77,703
5,560
151,846
0.7%
25.8%
2.7%
11.7%
5.3%
3
3
Dreamworld Australia
569,120
5,035
4,714
2,162
5,213
0.4%
0.9%
0.9%
0.8%
1.2%
4
4
Qantas
400,920
4,337
5,349
5,469
8,809
1.4%
2.5%
1.1%
1.5%
1.0%
5
5
Flight Centre Australia
320,339
11,858
15,449
11,794
5,983
3.7%
-
3.7%
5.7%
2.8%
6
6
Virgin Australia
274,086
18,778
7,011
20,815
9,223
7.8%
3.8%
6.9%
2.8%
4.5%
7
9
P&O Cruises Australia
267,365
13,234
7,592
35,661
9,700
14.3%
5.3%
4.9%
4.0%
3.2%
8
7
Jetstar Australia
255,851
4,111
5,057
6,901
8,022
2.7%
3.5%
1.6%
2.2%
1.0%
9
8
Expedia.com.au
193,673
1,743
5,153
601
3,171
0.3%
1.7%
0.9%
2.7%
0.4%
10
10
Western Australia
177,962
7,237
8,150
1,247
6,297
0.7%
3.8%
4.1%
4.8%
1.7%
11
11
Warner Bros. Movie World - Gold Coast,
Australia
158,513
1,625
2,336
1,464
3,609
0.9%
2.4%
1.0%
1.6%
0.4%
12
13
Air New Zealand
154,971
1,482
4,294
2,079
7,005
1.3%
5.3%
1.0%
3.2%
0.4%
13
14
Escape Travel
149,875
5,949
4,568
11,638
2,333
8.0%
-
4.0%
3.5%
1.4%
14
12
Sea World - Gold Coast, Australia
147,482
3,473
4,955
1,686
2,711
1.1%
2.0%
2.4%
3.6%
0.8%
15
-
Northern Territory - Australia's Outback
144,239
9,346
4,294
12,677
6,202
9.1%
8.5%
6.5%
5.6%
2.2%
16
18
STA Travel Australia
132,914
1,157
3,722
1,174
10,196
0.9%
9.7%
0.9%
3.4%
0.3%
17
16
Melbourne Cricket Ground (MCG)
125,407
8,521
4,469
1,717
2,255
1.4%
1.9%
6.8%
3.8%
2.0%
18
15
AirAsia Australia
125,161
789
1,040
990
1,130
0.8%
1.0%
0.6%
0.9%
0.2%
19
17
Australia Zoo
123,047
8,247
3,743
3,247
2,187
2.7%
2.0%
6.7%
3.3%
2.0%
20
19
Student Flights Australia
121,325
4,295
3,680
10,784
5,067
9.2%
5.1%
3.5%
3.6%
1.0%
Avg Fans:
Average number of fans based on five intervals of one week, 2, 9, 16, 23 and 30 September, 2013 at 12 midday.
Engagement Figure:
Average of the seven day figures taken at midday on 2, 9, 16, 23 and 30 September, 2013.
Fan Growth:
30 September compared to 2 September 2013.
Fan Growth %:
Relative % increase comparing number of fans on 30 September compared to 2 September 2013.
Engagement Rate:
The Engagement Figure represented as a percentage of total Fans (Avg).
Share of Engagement:
Brands’ share of total Engagement Figure over the four-week period (based on gross numbers, not averages).
Any brands shaded fall below the level of statistical confidence (of engagement rate) and have not been included in the industry average calculations.
Simple social media analytics that matter
www.socialpulse.co // hello@socialpulse.co
Data analysed by Online Circle Digital
11
12. Airlines, Travel & Tourism
Australian Facebook Performance Report
October 2013 // #fbreport
Top Posts by Comments
Top Posts by Likes
#1
Australia.com
#1
Virgin Australia
Top Posts by Shares
#1
Australia.com
30°C and sunny today on
Cable Beach, Western Australia (photo: KIMBERLEY MEDIA)
30°C and sunny today on
Cable Beach, Western Australia (photo: KIMBERLEY MEDIA)
77,968 Likes
#2
Essendon entry: “A classic tale of
love at first sight. This is a story of
how one young mosquito - armed
with passion, courage
and vigour - went the extra mile.”
4,597 Comments
9,720 Shares
Australia.com
#2
Australia Zoo
#2
Australia.com
Jump if you love a sunny
weekend. (Photo by Suzanne
Ebert on Kangaroo Island
Marine Adventures)
Meet Lily. (6 photos)
68,015 Likes
#3
Can you guess what this is?
Leave your answer below and
if you guess right, you’ll go into
the draw to win an Adoption
(maximised) of your choice...
3,887 Comments
9,021 Shares
Australia.com
#3
Australia.com
#3
Australia.com
Meet Lily. (6 photos)
30°C and sunny today on
Cable Beach, Western Australia (photo: KIMBERLEY MEDIA)
A roadtrip from Alice Springs
to Darwin (9 photos)
66,510 Likes
2,172 Comments
8,389 Shares
Simple social media analytics that matter
Data analysed by Online Circle Digital
www.socialpulse.co // hello@socialpulse.co
13. Alcohol - Beer, Wine & Cider
Australian Facebook Performance Report
October 2013 // #fbreport
Rank
Page Name
Avg Fans
Sep-13 Jun-13
Engagement Figure
Fan Growth
Fan Growth %
Engagement Rate
1
2
2
Sep-13
[yellow tail]
Jun-13
Sep-13
Jun-13
Sep-13
Jun-13
2,054,606
1
Sep-13
Share of
Engagement
Jun-13
42,709
52,476
54,115
75,244
1.8%
6.9%
2.1%
3.9%
902,112
16,915
14,023
37,098
36,132
4.2%
4.7%
1.9%
1.8%
39.6%
Rekorderlig Cider - Australia
261,658
8,866
11,285
4,343
4,442
1.7%
1.8%
3.4%
4.5%
20.8%
Pure Blonde
227,671
-
1,387
-147
2,527
-0.1%
1.1%
-
0.6%
-
Dan Murphy's
126,336
766
909
1,518
1,548
1.2%
1.3%
0.6%
0.8%
1.8%
3
5
Tooheys Extra Dry
123,274
-
732
155
776
0.1%
0.6%
-
0.6%
-
4
6
Riccadonna
100,112
1,112
3,343
14
3,225
-
3.4%
1.1%
3.5%
2.6%
5
8
XXXX GOLD
71,402
1,150
2,907
571
1,613
0.8%
2.4%
1.6%
4.3%
2.7%
6
7
VB
71,244
2,243
2,790
1,732
1,024
2.5%
1.5%
3.1%
4.1%
5.3%
7
10
Tooheys New
61,951
1,061
3,286
-64
4,887
-0.1%
12.7%
1.7%
8.1%
2.5%
8
11
Carlton Draught
43,500
693
1,079
834
648
1.9%
1.6%
1.6%
2.7%
1.6%
9
12
Brown Brothers Winery
43,384
1,648
667
660
749
1.5%
1.9%
3.8%
1.7%
3.9%
10
16
Bulmers Australia
42,122
304
2,526
-19
7,545
-
26.1%
0.7%
7.8%
0.7%
11
9
Strongbow Australia
41,906
444
1,032
48
-40
0.1%
-0.1%
1.1%
2.5%
1.0%
Hahn
37,701
1,383
2,558
3,816
7,296
10.8%
59.8%
3.7%
16.0%
3.2%
12
13
15
Wolf Blass Wines Australia
37,146
346
1,660
42
4,573
0.1%
14.2%
0.9%
4.9%
0.8%
14
13
Guinness Australia
35,314
799
838
99
182
0.3%
0.5%
2.3%
2.4%
1.9%
15
14
Magners Australia
34,945
357
392
134
53
0.4%
0.2%
1.0%
1.2%
0.8%
Sol Beer Australia
32,363
-
700
-1
1,970
-
6.6%
-
2.2%
-
16
17
getwinesdirect.com
32,176
366
341
54
85
0.2%
0.3%
1.1%
1.1%
0.9%
17
19
Yellowglen
30,863
1,681
1,028
1,817
77
6.0%
0.3%
5.4%
3.4%
3.9%
18
20
Coopers
29,523
760
476
595
793
2.0%
2.9%
2.6%
1.7%
1.8%
19
-
Peroni Nastro Azzurro Australia
25,635
577
766
-4
-30
-
-0.1%
2.2%
3.0%
1.4%
20
-
Little Creatures Brewing
25,576
1,238
570
827
442
3.3%
1.9%
4.8%
2.4%
2.9%
Avg Fans:
Average number of fans based on five intervals of one week, 2, 9, 16, 23 and 30 September, 2013 at 12 midday.
Engagement Figure:
Average of the seven day figures taken at midday on 2, 9, 16, 23 and 30 September, 2013.
Fan Growth:
30 September compared to 2 September 2013.
Fan Growth %:
Relative % increase comparing number of fans on 30 September compared to 2 September 2013.
Engagement Rate:
The Engagement Figure represented as a percentage of total Fans (Avg).
Share of Engagement:
Brands’ share of total Engagement Figure over the four-week period (based on gross numbers, not averages).
Any brands shaded fall below the level of statistical confidence (of engagement rate) and have not been included in the industry average calculations.
Simple social media analytics that matter
www.socialpulse.co // hello@socialpulse.co
Data analysed by Online Circle Digital
13
14. Alcohol - Beer, Wine & Cider
Australian Facebook Performance Report
October 2013 // #fbreport
Top Posts by Comments
Top Posts by Likes
#1
Rekorderlig Cider - Australia
#1
Brown Brothers Winery
Top Posts by Shares
#1
Brown Brothers Winery
Want!
We’ve got something special for
all our Moscato fans and we think
it’s the must-have accessory. Our
Still Moscato 2 Litre is available...
2,782 Likes
#2
We’ve got something special for
all our Moscato fans and we think
it’s the must-have accessory. Our
Still Moscato
2 Litre is available...
274 Comments
847 Shares
Riccadonna
#2
#2
VB
getwinesdirect.com
All weekends should start a little
like this...
Have a good one everyone!
TONIGHT ONLY. Share and like
and we’ll draw 5 winners for
a case of this trophy winner.
Trophy Winning , Gold Medal
winning and voted Top 10...
2,754 Likes
#3
Two very well known pollies, with
very little in common except for
their love of the baggy green.
So tell us, who would you rather
have a beer with, Hawky or ...
264 Comments
480 Shares
Rekorderlig Cider - Australia
#3
getwinesdirect.com
#3
Riccadonna
Who’d like a dozen of these
strawberry roses?
TONIGHT ONLY. Share and like
and we’ll draw 5 winners for
a case of this trophy winner.
Trophy Winning , Gold Medal
winning and voted Top 10...
All weekends should start a little
like this...
Have a good one everyone!
2,676 Likes
208 Comments
365 Shares
Data analysed by Online Circle Digital - www.theonlinecircle.com
Data analysed by Online Circle Digital
Simple social media analytics that matter
www.socialpulse.co // hello@socialpulse.co
15. Alcohol - Spirits
Australian Facebook Performance Report
October 2013 // #fbreport
Rank
Page Name
Avg Fans
Sep-13 Jun-13
Engagement Figure
Fan Growth
Fan Growth %
Engagement Rate
Sep-13
Jun-13
Sep-13
Jun-13
Sep-13
Jun-13
Sep-13
1,959,588
41,588
47,267
56,978
41,752
4.4%
2.3%
2.1%
2.3%
4,842
8,507
6,025
10,282
2.1%
4.1%
1.6%
3.3%
Share of
Engagement
Jun-13
1
1
Wild Turkey Australia
293,464
11.6%
2
3
Jim Beam
269,875
2,834
8,417
711
17,754
0.3%
10.3%
1.1%
4.7%
6.8%
3
2
Bundy Rum
233,830
11,235
6,398
17,786
3,783
7.9%
1.9%
4.8%
3.2%
27.0%
4
-
Smirnoff
216,515
1,630
-
4,275
-212
2.0%
-0.1%
0.8%
-
3.9%
5
5
Jack Daniel’s Australia
156,235
5,541
5,259
13,308
1,945
8.9%
1.3%
3.5%
3.6%
13.3%
6
4
Baileys Australia
150,992
3,173
7,454
28
1,726
-
1.2%
2.1%
5.0%
7.6%
7
7
American Honey Australia
132,929
4,724
1,768
7,814
421
6.1%
0.5%
3.6%
1.9%
11.4%
8
6
Johnnie Walker
119,079
1,114
2,816
-8
851
-
0.7%
0.9%
2.4%
2.7%
9
8
Bundy R. Bear
83,345
661
1,667
440
997
0.5%
1.2%
0.8%
2.1%
1.6%
10
10
ABSOLUT
82,154
1,058
1,169
715
153
0.9%
0.2%
1.3%
1.6%
2.5%
Jagermeister Australia
79,257
-
1,337
-6
43
-
0.1%
-
1.7%
-
469
-186
535
-0.3%
0.8%
1.8%
0.7%
3.0%
11
11
Jameson Irish Whiskey Australia
69,800
1,255
12
12
Midori Australia
58,198
370
1,738
-26
433
-
0.8%
0.6%
3.0%
0.9%
Canadian Club
53,211
-
12,951
53
6,972
0.1%
15.3%
-
27.6%
-
1,162
802
2,209
1,562
5.0%
4.1%
2.6%
2.1%
2.8%
13
14
Stoli Vodka Australia
45,006
14
15
Southern Comfort
32,809
500
803
282
1,468
0.9%
6.1%
1.5%
3.2%
1.2%
15
-
Frangelico Australia
13,228
1,367
-
3,488
-4
30.6%
-0.1%
10.3%
-
3.3%
Russian Standard
11,270
-
77
-25
13
-0.2%
0.1%
-
0.7%
-
Chandon Australia
2,129
122
-
117
58
5.6%
3.2%
5.7%
-
0.3%
16
-
Avg Fans:
Average number of fans based on five intervals of one week, 2, 9, 16, 23 and 30 September, 2013 at 12 midday.
Engagement Figure:
Average of the seven day figures taken at midday on 2, 9, 16, 23 and 30 September, 2013.
Fan Growth:
30 September compared to 2 September 2013.
Fan Growth %:
Relative % increase comparing number of fans on 30 September compared to 2 September 2013.
Engagement Rate:
The Engagement Figure represented as a percentage of total Fans (Avg).
Share of Engagement:
Brands’ share of total Engagement Figure over the four-week period (based on gross numbers, not averages).
Any brands shaded fall below the level of statistical confidence (of engagement rate) and have not been included in the industry average calculations.
Simple social media analytics that matter
www.socialpulse.co // hello@socialpulse.co
Data analysed by Online Circle Digital
15
16. Alcohol - Spirits
Australian Facebook Performance Report
October 2013 // #fbreport
Top Posts by Comments
Top Posts by Likes
#1
Bundy Rum
#1
Bundy Rum
Top Posts by Shares
#1
American Honey Australia
Delicate honey, caramel and
spice on the tongue. Sandblasted
crystal tumblers on the hand. And
walnut wooden encasing on the
mantelpiece...
The perfect combination of hot
and cold to get your taste buds
dancing!
1) Melt butter in pan over
medium heat & stir in...
5,267 Likes
#2
Delicate honey, caramel and
spice on the tongue. Sandblasted
crystal tumblers on the hand.
And walnut wooden encasing on
the mantelpiece...
468 Comments
1,415 Shares
Bundy Rum
#2
Jack Daniel’s Australia
#2
Bundy Rum
Sarsaparilla & Red Rum.
Deceptively delicious.
Sarsaparilla & Red Rum.
Deceptively delicious.
3,501 Likes
#3
One word to describe your
family?
369 Comments
689 Shares
Wild Turkey Australia
#3
American Honey Australia
Wild Turkey RARE will be in
store before you know it. In the
meantime, let’s hear from the
lucky few who got their hands on
The First Batch. Let us know...
366 Comments
Bundy Rum
The year is 2050, all other drinks
have been destroyed and the
battle for supremacy rages on
between Cola & Dry.
Choose your side.
2,526 Likes
#3
667 Shares
Simple social media analytics that matter
Data analysed by Online Circle Digital
www.socialpulse.co // hello@socialpulse.co
17. Automotive - Manufacturers
Australian Facebook Performance Report
October 2013 // #fbreport
Rank
Page Name
Avg Fans
Sep-13 Jun-13
Engagement Figure
Fan Growth
Fan Growth %
Engagement Rate
Sep-13
Share of
Engagement
Sep-13
Jun-13
Sep-13
Jun-13
Sep-13
Jun-13
Jun-13
2,359,749
68,972
70,783
63,089
93,257
2.7%
5.3%
2.9%
4.0%
4,229
5,828
1.1%
1.5%
3.0%
1.4%
17.4%
1
1
Holden
398,257
12,010
5,466
2
2
Kia Australia
224,812
3,916
2,411
7,572
3,304
3.4%
1.6%
1.7%
1.2%
5.7%
3
3
Hyundai Australia
204,619
5,467
6,134
10,542
15,851
5.2%
11.4%
2.7%
4.1%
7.9%
4
4
Suzuki Australia
161,549
2,558
6,064
8,354
16,032
5.3%
11.8%
1.6%
4.2%
3.7%
5
6
Toyota Australia
149,257
3,890
2,331
2,018
1,877
1.4%
1.4%
2.6%
1.7%
5.6%
Jeep Australia
144,100
-
1,070
190
2,175
0.1%
1.5%
-
0.7%
-
6
7
Toyota 4x4
136,841
2,272
2,581
1,919
1,653
1.4%
1.3%
1.7%
2.0%
3.3%
7
8
Nissan
128,154
3,088
6,363
3,855
7,198
3.1%
7.0%
2.4%
6.0%
4.5%
8
9
BMW Australia
104,917
6,936
5,800
5,222
1,155
5.1%
1.3%
6.6%
6.3%
10.1%
9
13
Mercedes-Benz Australia
96,824
5,582
7,912
3,628
9,440
3.8%
14.1%
5.8%
11.0%
8.1%
10
12
Lexus Australia
84,663
2,341
2,260
392
2,664
0.5%
3.5%
2.8%
2.9%
3.4%
11
11
Mazda Australia
83,995
799
547
686
405
0.8%
0.5%
1.0%
0.7%
1.2%
12
10
Mitsubishi Motors Australia
82,434
459
483
418
249
0.5%
0.3%
0.6%
0.6%
0.7%
13
14
Ford Australia
80,232
3,951
2,637
3,438
4,335
4.4%
6.5%
4.9%
3.8%
5.7%
14
15
HSV - Holden Special Vehicles
75,595
1,616
6,042
653
9,789
0.9%
15.7%
2.1%
8.8%
2.3%
15
16
Audi Australia
70,551
6,897
7,737
1,839
3,668
2.7%
6.2%
9.8%
12.6%
10.0%
16
17
MINI Australia
69,072
1,725
1,936
3,201
3,795
4.7%
6.7%
2.5%
3.3%
2.5%
17
19
Volkswagen Australia
55,741
2,965
758
2,411
621
4.4%
1.2%
5.3%
1.5%
4.3%
18
18
Honda Australia
53,973
781
1,507
163
1,294
0.3%
2.5%
1.4%
2.9%
1.1%
19
20
Lamborghini
49,318
510
333
459
289
0.9%
0.6%
1.0%
0.7%
0.7%
20
-
Nissan Navara Australia
48,945
1,209
1,481
2,090
3,810
4.4%
10.6%
2.5%
3.9%
1.8%
Avg Fans:
Average number of fans based on five intervals of one week, 2, 9, 16, 23 and 30 September, 2013 at 12 midday.
Engagement Figure:
Average of the seven day figures taken at midday on 2, 9, 16, 23 and 30 September, 2013.
Fan Growth:
30 September compared to 2 September 2013.
Fan Growth %:
Relative % increase comparing number of fans on 30 September compared to 2 September 2013.
Engagement Rate:
The Engagement Figure represented as a percentage of total Fans (Avg).
Share of Engagement:
Brands’ share of total Engagement Figure over the four-week period (based on gross numbers, not averages).
Any brands shaded fall below the level of statistical confidence (of engagement rate) and have not been included in the industry average calculations.
Simple social media analytics that matter
www.socialpulse.co // hello@socialpulse.co
Data analysed by Online Circle Digital
17
18. Automotive - Manufacturers
Australian Facebook Performance Report
October 2013 // #fbreport
Top Posts by Comments
Top Posts by Likes
#1
#1
Holden
Mercedes-Benz Australia
Top Posts by Shares
#1
Holden
Today we remember a Holden
great - the one and only ‘King of
the Mountain’, Peter Brock, who
passed away on this day seven
years ago. We miss you Brocky!
Today we remember a Holden
great - the one and only ‘King of
the Mountain’, Peter Brock, who
passed away on this day seven
years ago. We miss you Brocky!
16,455 Likes
#2
Which colour does a MercedesBenz look best in?
799 Comments
7,187 Shares
Hyundai Australia
#2
Toyota Australia
#2
Toyota Australia
LIKE us & enter to WIN 1 of 10
ticket sets to see One Direction
LIVE in concert!
http://on.fb.me/19VWHSi
What a smother! Congratulations
to our weekly winner, Corin! His
AFL Legendary Moment won him
2 x AFL Grand Final Tickets, and
keeps him in the draw...
4,957 Likes
#3
What a smother! Congratulations
to our weekly winner, Corin! His
AFL Legendary Moment won him
2 x AFL Grand Final Tickets, and
keeps him in the draw...
728 Comments
755 Shares
Lexus Australia
#3
#3
Holden
BMW Australia
Wouldn’t it be amazing to find
this sitting in your
car park one day?
#Lexus #IS350 F Sport
Today we remember a Holden
great - the one and only ‘King of
the Mountain’, Peter Brock, who
passed away on this day seven
years ago. We miss you Brocky!
The BMW i8 will turn heads
everywhere.
4,423 Likes
625 Comments
617 Shares
Simple social media analytics that matter
Data analysed by Online Circle Digital
www.socialpulse.co // hello@socialpulse.co
19. Banks & Financial Institutions
Australian Facebook Performance Report
October 2013 // #fbreport
Rank
Page Name
Avg Fans
Sep-13 Jun-13
Engagement Figure
Fan Growth
Fan Growth %
Engagement Rate
Sep-13
Jun-13
Sep-13
Jun-13
Sep-13
Jun-13
Sep-13
1,178,203
54,831
31,520
39,047
49,192
7.1%
25.5%
4.7%
Share of
Engagement
Jun-13
6.6%
1
1
Commonwealth Bank
492,100
2,954
9,006
4,545
6,868
0.9%
1.6%
0.6%
2.1%
5.4%
2
2
American Express
174,084
35,858
6,245
3,246
11,906
1.9%
9.4%
20.6%
4.7%
65.4%
3
3
NAB
113,769
2,752
1,346
3,241
769
2.9%
0.8%
2.4%
1.4%
5.0%
4
4
Westpac
84,302
4,717
1,799
10,609
3,329
13.3%
6.2%
5.6%
3.3%
8.6%
CUA
76,323
-
-
-100
-495
-0.1%
-0.6%
-
-
-
5
5
ANZ Australia
53,399
1,529
3,111
3,214
7,882
6.2%
24.9%
2.9%
8.6%
2.8%
6
11
St.George Bank
41,243
1,481
2,374
3,648
6,933
9.2%
58.5%
3.6%
14.9%
2.7%
7
6
Raymond A Ram
26,909
547
413
572
427
2.2%
1.7%
2.0%
1.6%
1.0%
8
7
Bank of Melbourne
25,666
432
519
925
654
3.6%
2.7%
1.7%
2.1%
0.8%
9
8
Aussie
25,593
312
1,040
630
1,714
2.5%
8.0%
1.2%
4.7%
0.6%
10
9
UBank – Backed by NAB
23,302
203
238
390
83
1.7%
0.4%
0.9%
1.1%
0.4%
11
10
Bankwest
22,724
443
1,751
923
2,167
4.1%
11.3%
1.9%
8.6%
0.8%
12
12
MoneySmartAu
18,792
260
483
177
1,033
0.9%
7.3%
1.4%
3.4%
0.5%
13
13
Citi Australia
16,025
775
461
391
217
2.5%
1.7%
4.8%
3.7%
1.4%
14
18
ING DIRECT Australia
12,725
867
78
3,113
140
27.9%
2.7%
6.8%
1.5%
1.6%
15
14
Heritage
12,358
93
239
37
3
0.3%
-
0.8%
1.9%
0.2%
9,767
305
356
312
352
3.2%
4.5%
3.1%
4.4%
0.6%
Bendigo Bank
8,642
196
1,127
134
2,220
1.6%
37.9%
2.3%
15.6%
0.4%
Suncorp Bank
7,904
-
97
10
273
0.1%
3.7%
-
1.3%
-
BankSA
7,321
753
595
2,071
2,084
32.8%
330.3%
10.3%
40.7%
1.4%
16
15
17
17
Westpac Rescue Helicopter Service Official Site
18
-
19
19
AustralianSuper
5,414
71
283
79
392
1.5%
-
1.3%
6.4%
0.1%
20
20
Police Bank
4,068
283
56
790
19
21.9%
0.5%
7.0%
1.6%
0.5%
Avg Fans:
Average number of fans based on five intervals of one week, 2, 9, 16, 23 and 30 September, 2013 at 12 midday.
Engagement Figure:
Average of the seven day figures taken at midday on 2, 9, 16, 23 and 30 September, 2013.
Fan Growth:
30 September compared to 2 September 2013.
Fan Growth %:
Relative % increase comparing number of fans on 30 September compared to 2 September 2013.
Engagement Rate:
The Engagement Figure represented as a percentage of total Fans (Avg).
Share of Engagement:
Brands’ share of total Engagement Figure over the four-week period (based on gross numbers, not averages).
Any brands shaded fall below the level of statistical confidence (of engagement rate) and have not been included in the industry average calculations.
Simple social media analytics that matter
www.socialpulse.co // hello@socialpulse.co
Data analysed by Online Circle Digital
19
20. Banks & Financial Institutions
Australian Facebook Performance Report
October 2013 // #fbreport
Top Posts by Comments
Top Posts by Likes
#1
Commonwealth Bank
#1
Commonwealth Bank
Top Posts by Shares
#1
Westpac
For a limited time, transfer
money overseas for just $10 and
a special exchange rate:
https://commbank.com.au/
imtoffer
**SCAM ALERT - PLEASE SHARE**
Email hoaxes that ask you to
sign in to protect or confirm
your credit card account are
circulating, and link to...
2,875 Likes
#2
For a limited time, transfer
money overseas for just $10 and
a special exchange rate:
https://commbank.com.au/
imtoffer
288 Comments
3,150 Shares
American Express
#2
Bankwest
#2
NAB
PRE-SALE ANNOUNCEMENT:
ALICIA KEYS, queen of soul and
R&B, is touring Aus in December!
Amex pre-sale starts 12pm Tues
10 Sept. *T&C
The AFL put the skills of our
#Footify FM commentators to the
test. Voula, Peter, Gurtej, Harbir
and Mauricio showed them how
it’s done. How do you think...
2,805 Likes
#3
Bankwest customers, it’s your
LAST CHANCE TO WIN 2 TICKETS
to the 2013 Toyota AFL Grand
Final!
240 Comments
464 Shares
American Express
#3
Westpac
#3
American Express
PRE-SALE: Rock superstars,
OneRepublic, are spending
summer down under!
Amex pre-sale starts 12pm
Monday 30 Sept. *T&C
If you could renovate any room in
your home, which would it be?
PRE-SALE ANNOUNCEMENT:
ALICIA KEYS, queen of soul and
R&B, is touring Aus in December!
Amex pre-sale starts 12pm Tues
10 Sept. *T&C
1,006 Likes
238 Comments
361 Shares
Simple social media analytics that matter
Data analysed by Online Circle Digital
www.socialpulse.co // hello@socialpulse.co
21. Department & Online Stores
Australian Facebook Performance Report
October 2013 // #fbreport
Rank
Page Name
Avg Fans
Sep-13 Jun-13
Engagement Figure
Fan Growth
Fan Growth %
1
2
2
Black Milk Clothing
Jun-13
Sep-13
Jun-13
4,536,348
1
Sep-13
124,965
142,948
114,169
531,400
36,686
46,558
Engagement Rate
Sep-13
Share of
Engagement
Sep-13
Jun-13
Jun-13
115,258
3.9%
2.5%
2.8%
3.7%
19,264
12,637
3.7%
2.7%
6.9%
9.7%
29.4%
CatchOfTheDay.com.au
432,428
3,449
3,794
18
3,312
-
0.8%
0.8%
0.9%
2.8%
Westfield
429,689
-
-
-199
2,507
-
0.6%
-
-
-
3
3
THE ICONIC
385,682
2,158
8,638
3,212
14,918
0.8%
4.3%
0.6%
2.4%
1.7%
4
5
Target Australia
363,806
7,255
7,977
12,732
11,166
3.6%
3.4%
2.0%
2.4%
5.8%
Smiggle
345,392
-
1,940
232
2,438
0.1%
0.7%
-
0.6%
-
6
The Good Guys
292,125
2,473
3,099
2,654
4,431
0.9%
1.6%
0.8%
1.1%
2.0%
6
7
eBay.com.au
277,887
11,238
5,072
2,226
6,370
0.8%
2.5%
4.0%
1.9%
9.0%
7
10
Harvey Norman
256,678
12,226
6,105
9,854
6,065
3.9%
2.8%
4.8%
2.8%
9.8%
8
8
David Jones
238,622
3,364
4,236
2,686
2,896
1.1%
1.3%
1.4%
1.9%
2.7%
9
9
BIG W
237,398
6,536
8,857
2,444
5,924
1.0%
2.7%
2.8%
4.0%
5.2%
10
12
MYER
222,469
3,643
3,121
9,393
4,325
4.3%
2.2%
1.6%
1.6%
2.9%
11
11
IKEA Australia
215,999
1,476
2,703
1,474
5,012
0.7%
2.5%
0.7%
1.3%
1.2%
12
14
OZSALE
174,622
2,253
13,178
1,476
14,965
0.8%
10.5%
1.3%
8.7%
1.8%
Scoopon Australia
165,014
-
2,650
972
1,543
0.6%
1.1%
-
1.8%
-
5
13
13
DealsDirect
161,425
2,040
2,527
56
1,965
-
1.2%
1.3%
1.6%
1.6%
14
16
carsales.com.au
141,621
1,379
5,205
973
3,721
0.7%
2.8%
1.0%
3.9%
1.1%
15
17
Spotlight
140,107
4,465
1,436
1,702
2,515
1.2%
1.9%
3.2%
1.1%
3.6%
16
-
Gumtree Australia
120,915
2,084
-
6,901
-
5.9%
-
1.7%
-
1.7%
17
18
Pink Frosting
118,329
10,526
15,108
10,073
11,045
8.9%
-
8.9%
20.2%
8.4%
Spreets
82,876
-
-
-220
134
-0.3%
0.2%
-
-
-
Kmart Australia
81,254
7,236
-
23,020
-
33.0%
-
8.9%
-
5.8%
18
-
Avg Fans:
Average number of fans based on five intervals of one week, 2, 9, 16, 23 and 30 September, 2013 at 12 midday.
Engagement Figure:
Average of the seven day figures taken at midday on 2, 9, 16, 23 and 30 September, 2013.
Fan Growth:
30 September compared to 2 September 2013.
Fan Growth %:
Relative % increase comparing number of fans on 30 September compared to 2 September 2013.
Engagement Rate:
The Engagement Figure represented as a percentage of total Fans (Avg).
Share of Engagement:
Brands’ share of total Engagement Figure over the four-week period (based on gross numbers, not averages).
Any brands shaded fall below the level of statistical confidence (of engagement rate) and have not been included in the industry average calculations.
Simple social media analytics that matter
www.socialpulse.co // hello@socialpulse.co
Data analysed by Online Circle Digital
21
22. Department & Online Stores
Australian Facebook Performance Report
October 2013 // #fbreport
Rank
Page Name
Avg Fans
Sep-13 Jun-13
Engagement Figure
Fan Growth
19
20
-
Jun-13
Sep-13
Jun-13
4,536,348
19
Sep-13
124,965
142,948
114,169
Cudo
73,018
2,950
3,917
The Reject Shop
70,563
1,528
1,417
Fan Growth %
Engagement Rate
Sep-13
Jun-13
115,258
3.9%
2.5%
2.8%
3.7%
73
143
0.1%
0.2%
4.0%
5.4%
2.4%
3,938
3,848
5.7%
7.5%
2.2%
2.7%
1.2%
Avg Fans:
Average number of fans based on five intervals of one week, 2, 9, 16, 23 and 30 September, 2013 at 12 midday.
Engagement Figure:
Average of the seven day figures taken at midday on 2, 9, 16, 23 and 30 September, 2013.
Fan Growth:
30 September compared to 2 September 2013.
Fan Growth %:
Relative % increase comparing number of fans on 30 September compared to 2 September 2013.
Engagement Rate:
The Engagement Figure represented as a percentage of total Fans (Avg).
Share of Engagement:
Brands’ share of total Engagement Figure over the four-week period (based on gross numbers, not averages).
Any brands shaded fall below the level of statistical confidence (of engagement rate) and have not been included in the industry average calculations.
Sep-13
Share of
Engagement
Jun-13
Simple social media analytics that matter
www.socialpulse.co // hello@socialpulse.co
Data analysed by Online Circle Digital
22
23. Department & Online Stores
Australian Facebook Performance Report
October 2013 // #fbreport
Top Posts by Comments
Top Posts by Likes
#1
eBay.com.au
#1
CatchOfTheDay.com.au
Top Posts by Shares
#1
eBay.com.au
Why yes it is, Mr. Ritchie!
http://bit.ly/eBayLionel
Why yes it is, Mr. Ritchie!
http://bit.ly/eBayLionel
11,990 Likes
#2
Challenge: See if you can write 5
consecutive comments in a row.
Ready? GO!
3,690 Comments
3,508 Shares
Spotlight
#2
CatchOfTheDay.com.au
WIN one of fifty Spotlight gift
cards valued at $20!
Thanks to Facebook’s new
guidelines; all you have to do is
like this post and you go into ...
#3
Every day, the CatchOfTheDay.
com.au warehouse has between
150-300 people packing your
orders...
11,377 Likes
#2
2,135 Comments
Pink Frosting
BIG W
Who else wishes there was an
extra day in the weekend?
But, can you guess how ...
#3
David Jones
2,416 Shares
#3
Pink Frosting
Help us name our new charity
bear! Tell us which name you
prefer:
1) Mr Jones
2) Max
10,481 Likes
1,301 Comments
1,524 Shares
Simple social media analytics that matter
Data analysed by Online Circle Digital
www.socialpulse.co // hello@socialpulse.co
24. Education
Australian Facebook Performance Report
October 2013 // #fbreport
Rank
Page Name
Avg Fans
Sep-13 Jun-13
Engagement Figure
Fan Growth
Fan Growth %
Engagement Rate
Sep-13
Jun-13
Sep-13
Jun-13
Sep-13
Jun-13
Sep-13
1,155,145
29,618
32,574
47,112
52,548
5.0%
15.4%
2.6%
Share of
Engagement
Jun-13
5.0%
1
1
UNSW (The University of New South
Wales)
232,186
4,124
4,584
8,336
9,160
3.7%
4.6%
1.8%
2.3%
13.9%
2
2
Macquarie University
178,514
1,143
1,491
1,796
3,280
1.0%
2.0%
0.6%
0.9%
3.9%
3
3
Monash University
75,489
1,444
1,604
2,356
2,175
3.2%
3.4%
1.9%
2.4%
4.9%
4
4
University of Sydney
66,177
1,605
2,154
1,259
1,327
1.9%
2.2%
2.4%
3.5%
5.4%
5
5
Curtin University
57,496
1,470
1,189
2,001
1,584
3.5%
3.3%
2.6%
2.4%
5.0%
6
6
The University of Melbourne
56,057
2,017
1,789
1,562
1,794
2.8%
3.8%
3.6%
3.7%
6.8%
7
7
RMIT University
50,035
760
995
1,020
1,285
2.1%
2.9%
1.5%
2.2%
2.6%
8
20
Open Colleges
47,824
2,616
5,400
8,270
16,756
19.2%
226.8%
5.5%
33.4%
8.8%
9
8
Swinburne University of Technology
44,386
2,922
2,977
1,586
1,782
3.6%
5.0%
6.6%
8.1%
9.9%
10
11
SEEK Learning
41,423
1,386
1,460
3,594
3,752
9.1%
13.5%
3.3%
4.9%
4.7%
11
9
Open Universities Australia
38,628
1,237
590
2,773
282
7.4%
0.9%
3.2%
1.9%
4.2%
12
14
The University of Queensland
36,742
1,368
1,553
1,425
1,785
4.0%
6.8%
3.7%
5.7%
4.6%
13
12
Queensland University of Technology
(QUT)
34,088
771
596
2,038
1,002
6.1%
3.5%
2.3%
2.1%
2.6%
14
10
La Trobe University
33,646
467
1,295
695
1,577
2.1%
5.4%
1.4%
4.3%
1.6%
15
18
University of South Australia
32,014
2,439
939
4,589
1,221
15.8%
6.3%
7.6%
4.7%
8.2%
16
13
Deakin University
31,175
425
788
754
696
2.4%
2.5%
1.4%
2.8%
1.4%
17
16
UTS: University of Technology, Sydney
26,873
438
590
860
842
3.3%
3.7%
1.6%
2.5%
1.5%
18
17
The University of Adelaide
26,010
2,256
1,655
1,170
904
4.6%
4.2%
8.7%
7.6%
7.6%
19
15
Australian Catholic University (ACU)
25,704
334
432
516
646
2.0%
2.8%
1.3%
1.8%
1.1%
20
19
The University of Newcastle, Australia
20,678
396
493
512
698
2.5%
4.1%
1.9%
2.8%
1.3%
Avg Fans:
Average number of fans based on five intervals of one week, 2, 9, 16, 23 and 30 September, 2013 at 12 midday.
Engagement Figure:
Average of the seven day figures taken at midday on 2, 9, 16, 23 and 30 September, 2013.
Fan Growth:
30 September compared to 2 September 2013.
Fan Growth %:
Relative % increase comparing number of fans on 30 September compared to 2 September 2013.
Engagement Rate:
The Engagement Figure represented as a percentage of total Fans (Avg).
Share of Engagement:
Brands’ share of total Engagement Figure over the four-week period (based on gross numbers, not averages).
Any brands shaded fall below the level of statistical confidence (of engagement rate) and have not been included in the industry average calculations.
Simple social media analytics that matter
www.socialpulse.co // hello@socialpulse.co
Data analysed by Online Circle Digital
24
25. Education
Australian Facebook Performance Report
October 2013 // #fbreport
Top Posts by Comments
Top Posts by Likes
#1
Swinburne University
of Technology
#1
Open Universities Australia
Congrats to Swinburne
international students recently
awarded scholarships from the
Victorian Government. Read all
about it: http://ow.ly/pg0wI
#2
#1
112 Comments
The University of Melbourne
Do you consider yourself a better
performer in exams, or do you do
your best work with assignments?
4,488 Likes
Top Posts by Shares
The University of Melbourne
#2
The University of Adelaide
228 Shares
#2
University of Sydney
Describe your Semester Two so
far, using just two words ...
95 Comments
1,937 Likes
#3
The University of Adelaide
#3
Koala on campus! This little guy
and his friends from Featherdale
Wildlife Park were on Eastern Ave
today...
168 Shares
The University of Adelaide
#3
Open Colleges
We’re delighted to welcome Julia
Gillard as an honorary Visiting
Professor! http://ow.ly/oKWoM
Mid-semester break starts today!
I’ll be spending it ___________
No matter your age!
1,853 Likes
77 Comments
141 Shares
Simple social media analytics that matter
Data analysed by Online Circle Digital
www.socialpulse.co // hello@socialpulse.co
26. Electronics
Australian Facebook Performance Report
October 2013 // #fbreport
Rank
Page Name
Avg Fans
Sep-13 Jun-13
Engagement Figure
Fan Growth
Fan Growth %
1
JB Hi-Fi Official
Jun-13
Sep-13
Jun-13
4,157,606
1
Sep-13
122,811
90,071
110,738
553,313
7,006
4,550
20,496
Engagement Rate
Sep-13
Share of
Engagement
Sep-13
Jun-13
Jun-13
111,956
2.5%
2.5%
3.0%
2.6%
10,076
3.8%
2.1%
1.3%
1.0%
5.7%
2
2
Kogan
497,208
6,539
6,164
10,976
5,726
2.2%
1.3%
1.3%
1.4%
5.3%
3
3
EA Games Australia
442,693
9,336
12,563
10,765
22,558
2.5%
5.9%
2.1%
3.2%
7.6%
4
4
Xbox Australia
417,724
13,621
6,907
8,739
9,273
2.1%
2.4%
3.3%
1.8%
11.1%
Appliances Online Australia
341,150
-
5,451
-87
5,186
-
1.6%
-
1.6%
-
5
6
Sony Australia
338,103
2,290
3,843
4,717
7,944
1.4%
2.5%
0.7%
1.2%
1.9%
6
10
Samsung Australia
331,083
17,260
9,520
48,698
23,396
15.6%
11.7%
5.2%
4.5%
14.1%
7
7
HTC Australia
274,681
1,857
5,706
1,034
11,734
0.4%
4.6%
0.7%
2.2%
1.5%
8
8
EB Games Australia
257,516
10,969
18,044
3,459
2,767
1.4%
1.1%
4.3%
7.2%
8.9%
9
9
PlayStation Australia
234,802
6,353
5,886
3,743
5,840
1.6%
2.8%
2.7%
2.8%
5.2%
GAMEAus
187,235
-
-
-313
135
-0.2%
0.1%
-
-
-
Logitech
173,285
38,568
4,742
-15132
1,489
-8.2%
0.8%
22.3%
2.6%
31.4%
10
11
Nokia Australia
132,853
-
1,478
421
2,779
0.3%
2.2%
-
1.2%
-
11
13
Mighty Ape Australia
123,736
760
1,602
553
2,163
0.4%
1.8%
0.6%
1.3%
0.6%
12
14
ghd
115,582
704
988
367
1,581
0.3%
1.4%
0.6%
0.9%
0.6%
Big Brown Box
94,872
-
-
-65
-
-0.1%
-
-
-
-
Intel Australia
87,254
780
1,103
286
1,062
0.3%
1.3%
0.9%
1.3%
0.6%
Xbox for Families
75,652
-
-
50
834
0.1%
1.1%
-
-
-
13
15
LG Australia
72,917
-
852
47
1,799
0.1%
2.6%
-
1.2%
-
14
18
Dick Smith
70,715
1,672
725
3,822
1,530
5.6%
2.5%
2.4%
1.2%
1.4%
15
17
Canon Australia
69,839
1,152
2,234
2,192
1,209
3.2%
1.8%
1.6%
3.4%
0.9%
Panasonic Australia
55,705
-
-
-41
656
-0.1%
1.2%
-
-
-
Avg Fans:
Average number of fans based on five intervals of one week, 2, 9, 16, 23 and 30 September, 2013 at 12 midday.
Engagement Figure:
Average of the seven day figures taken at midday on 2, 9, 16, 23 and 30 September, 2013.
Fan Growth:
30 September compared to 2 September 2013.
Fan Growth %:
Relative % increase comparing number of fans on 30 September compared to 2 September 2013.
Engagement Rate:
The Engagement Figure represented as a percentage of total Fans (Avg).
Share of Engagement:
Brands’ share of total Engagement Figure over the four-week period (based on gross numbers, not averages).
Any brands shaded fall below the level of statistical confidence (of engagement rate) and have not been included in the industry average calculations.
Simple social media analytics that matter
www.socialpulse.co // hello@socialpulse.co
Data analysed by Online Circle Digital
26
27. Electronics
Australian Facebook Performance Report
October 2013 // #fbreport
Rank
Page Name
Avg Fans
Sep-13 Jun-13
Engagement Figure
Fan Growth
Fan Growth %
122,811
90,071
110,738
Betta
49,282
1,622
3,260
48,806
-
42,416
-
Lenovo Australia and New Zealand
32,884
576
ASUS Australia
32,318
Toshiba Australia and New Zealand
-
Jun-13
Huawei Device Australia
17
Sep-13
Acer Australia & New Zealand
19
Jun-13
4,157,606
16
Sep-13
28,816
Engagement Rate
Sep-13
Jun-13
111,956
2.5%
2.5%
3.0%
2.6%
2,368
1,723
4.9%
-
3.3%
8.3%
1.3%
-
344
558
0.7%
1.1%
-
-
-
-
84
404
0.2%
1.0%
-
-
-
540
1,488
77
4.6%
0.3%
1.8%
1.8%
0.5%
-
640
59
798
0.2%
2.6%
-
2.0%
-
-
1,191
6
2,937
-
15.9%
-
5.9%
-
Avg Fans:
Average number of fans based on five intervals of one week, 2, 9, 16, 23 and 30 September, 2013 at 12 midday.
Engagement Figure:
Average of the seven day figures taken at midday on 2, 9, 16, 23 and 30 September, 2013.
Fan Growth:
30 September compared to 2 September 2013.
Fan Growth %:
Relative % increase comparing number of fans on 30 September compared to 2 September 2013.
Engagement Rate:
The Engagement Figure represented as a percentage of total Fans (Avg).
Share of Engagement:
Brands’ share of total Engagement Figure over the four-week period (based on gross numbers, not averages).
Any brands shaded fall below the level of statistical confidence (of engagement rate) and have not been included in the industry average calculations.
Sep-13
Share of
Engagement
Jun-13
Simple social media analytics that matter
www.socialpulse.co // hello@socialpulse.co
Data analysed by Online Circle Digital
27
28. Electronics
Australian Facebook Performance Report
October 2013 // #fbreport
Top Posts by Comments
Top Posts by Likes
#1
Xbox Australia
#1
Xbox Australia
Top Posts by Shares
#1
Kogan
Xbox will be competing in the
Supercheap Auto Bathurst 1000
this year! Drop a ‘like’ if you’d take
the Xbox One V8 Racecar for a
spin around the mountain...
Want to win the new iPhone that
is about to be released? To enter:
1. Click ‘Like’ on this picture
2. Click ‘Share’ on this post
3. Make this picture your profile...
10,121 Likes
#2
We’ve got 10 Black Ops II:
Apocalypse (MA15+) codes to give
away! COMMENT below where
you’d like the next zombies map
to be set. Best answers get codes!
2,664 Comments
1,161 Shares
EA Games Australia
#2
#2
Kogan
Xbox Australia
#FIFA14 is IN STORES NOW!
Visit the Thank FIFA 14 It’s Friday
Hub for your chance to win
awesome prizes -->
http://bit.ly/TFIFA14IF #TFIFA14IF
Xbox will be competing in the
Supercheap Auto Bathurst 1000
this year! Drop a ‘like’ if you’d take
the Xbox One V8 Racecar for a
spin around the mountain...
7,078 Likes
#3
Complete this sentence: I want
the new iPhone to be able to
____________.
2,381 Comments
1,077 Shares
PlayStation Australia
#3
Xbox Australia
#3
Xbox Australia
Remember this guy? He’s 15
years old today
If you could mix together any two
Xbox games, what would they be?
- kronjob
I’m ready for #GTAV (R18+). Print
one of these off and you can be
too! - kronjob
4,015 Likes
919 Comments
537 Shares
Simple social media analytics that matter
Data analysed by Online Circle Digital
www.socialpulse.co // hello@socialpulse.co
29. FMCG - Beverages
Australian Facebook Performance Report
October 2013 // #fbreport
Rank
Page Name
Avg Fans
Sep-13 Jun-13
Engagement Figure
Fan Growth
Fan Growth %
Engagement Rate
Sep-13
Share of
Engagement
Sep-13
Jun-13
Sep-13
Jun-13
Sep-13
Jun-13
Jun-13
1,164,566
26,463
30,977
30,953
52,855
3.4%
14.5%
1.1%
4.7%
22,188
6,805
2.4%
0.7%
0.8%
-
20.0%
1
-
Coca-Cola Australia
949,619
7,517
-
2
1
V Energy Drink Australia
535,139
4,106
9,602
-374
11,562
-0.1%
2.3%
0.8%
1.8%
10.9%
3
-
Slurpee Australia
432,511
4,632
-
1,331
2,709
0.3%
0.6%
1.1%
-
12.3%
Dare Iced Coffee ®
287,122
-
2,316
-102
6,291
-
2.3%
-
0.8%
-
Pepsi
263,744
1,620
1,386
881
2,857
0.3%
1.2%
0.6%
0.6%
4.3%
Coca-Cola Zero Australia
234,393
-
-
134
2,429
0.1%
1.2%
-
-
-
4
Fanta Australia
225,756
2,452
13,287
478
27,354
0.2%
16.5%
1.1%
7.4%
6.5%
6
-
Lipton Ice Tea
200,373
2,127
-
289
1,122
0.1%
0.3%
1.1%
-
5.6%
7
5
Big M ®
183,556
2,784
1,480
9,473
3,506
5.3%
2.2%
1.5%
0.9%
7.4%
POWERADE Australia
160,655
-
2,354
603
3,398
0.4%
2.2%
-
1.5%
-
Farmers Union Iced Coffee ®
154,800
-
-
199
597
0.1%
0.4%
-
-
-
ICE BREAK
153,768
-
1,357
194
3,335
0.1%
2.3%
-
0.9%
-
Kirks Originals
138,324
-
1,624
-92
148
-0.1%
0.1%
-
1.2%
-
4
5
3
8
9
Moccona
136,529
2,652
4,350
1,043
5,948
0.8%
4.9%
1.9%
3.5%
7.0%
9
11
MILO Australia & New Zealand
122,062
2,879
3,286
6,762
4,246
5.7%
4.2%
2.4%
3.2%
7.6%
Gatorade Australia
105,835
-
932
537
2,758
0.5%
2.7%
-
0.9%
-
'Mount Franklin' Water
105,789
-
1,101
467
2,212
0.4%
2.2%
-
1.1%
-
Rockstar Energy Australia
104,954
-
1,830
753
6,679
0.7%
6.8%
-
1.8%
-
Mountain Dew Australia
103,651
1,323
791
2,575
2,223
2.5%
2.5%
1.3%
0.9%
3.5%
Schweppes Australia
85,559
-
787
657
2,305
0.8%
3.1%
-
1.0%
-
Cottee's Cordial
80,608
-
524
294
1,231
0.4%
1.6%
-
0.7%
-
Jamaica Blue
72,372
1,296
5,533
16
-48
-
-0.1%
1.8%
7.6%
3.4%
10
11
14
17
Avg Fans:
Average number of fans based on five intervals of one week, 2, 9, 16, 23 and 30 September, 2013 at 12 midday.
Engagement Figure:
Average of the seven day figures taken at midday on 2, 9, 16, 23 and 30 September, 2013.
Fan Growth:
30 September compared to 2 September 2013.
Fan Growth %:
Relative % increase comparing number of fans on 30 September compared to 2 September 2013.
Engagement Rate:
The Engagement Figure represented as a percentage of total Fans (Avg).
Share of Engagement:
Brands’ share of total Engagement Figure over the four-week period (based on gross numbers, not averages).
Any brands shaded fall below the level of statistical confidence (of engagement rate) and have not been included in the industry average calculations.
Simple social media analytics that matter
www.socialpulse.co // hello@socialpulse.co
Data analysed by Online Circle Digital
29
30. FMCG - Beverages
Australian Facebook Performance Report
October 2013 // #fbreport
Rank
Page Name
Avg Fans
Sep-13 Jun-13
Engagement Figure
Fan Growth
Fan Growth %
Engagement Rate
Jun-13
Sep-13
Jun-13
Sep-13
Jun-13
26,463
30,977
30,953
52,855
3.4%
14.5%
1.1%
4.7%
SOLO the Original Thirst Crusher
65,732
984
3,054
749
4,738
1.1%
8.8%
1.5%
5.4%
2.6%
Breaka Flavoured Milk
57,517
-
841
-46
3,142
-0.1%
6.0%
-
1.6%
-
Spring Valley
18
Sep-13
1,164,566
12
45,395
-
-
-103
373
-0.2%
0.8%
-
-
-
Dilmah Australia
45,313
1,755
3,513
1,685
2,122
3.8%
5.5%
3.9%
8.8%
4.7%
26,336
1,494
-
4,268
-
17.6%
-
5.7%
-
4.0%
1,516
46
41
66
33
4.5%
-
3.0%
3.2%
0.1%
13
20
14
-
a2 Milk
15
-
Coca-Cola Amatil
Avg Fans:
Average number of fans based on five intervals of one week, 2, 9, 16, 23 and 30 September, 2013 at 12 midday.
Engagement Figure:
Average of the seven day figures taken at midday on 2, 9, 16, 23 and 30 September, 2013.
Fan Growth:
30 September compared to 2 September 2013.
Fan Growth %:
Relative % increase comparing number of fans on 30 September compared to 2 September 2013.
Engagement Rate:
The Engagement Figure represented as a percentage of total Fans (Avg).
Share of Engagement:
Brands’ share of total Engagement Figure over the four-week period (based on gross numbers, not averages).
Any brands shaded fall below the level of statistical confidence (of engagement rate) and have not been included in the industry average calculations.
Sep-13
Share of
Engagement
Jun-13
Simple social media analytics that matter
www.socialpulse.co // hello@socialpulse.co
Data analysed by Online Circle Digital
30
31. FMCG - Beverages
Australian Facebook Performance Report
October 2013 // #fbreport
Top Posts by Comments
Top Posts by Likes
#1
Moccona
#1
V Energy Drink Australia
Top Posts by Shares
#1
Moccona
Hashtag your posts with
#ilovemoccona & you could be
featured in our next post!
Hashtag your posts with
#ilovemoccona & you could be
featured in our next post!
4,678 Likes
#2
Yar it be International Talk Like A
Pirate Day! Be the first scallywag
to guess the lucky number in me
treasure chest and ye will win a
case of V.
3,463 Comments
323 Shares
Moccona
#2
Slurpee Australia
#2
V Energy Drink Australia
Are you in need of a
Moccona shop this weekend?
#ilovemoccona
Which tap would you hit?
2,528 Likes
#3
Who nose what’ll happen ;)
1,206 Comments
313 Shares
V Energy Drink Australia
#3
Fanta Australia
#3
Jamaica Blue
Who wants some?
Can you spot the upside down
FANTA Frankenstein?! :P
Hello coffee!
2,115 Likes
983 Comments
195 Shares
Simple social media analytics that matter
Data analysed by Online Circle Digital
www.socialpulse.co // hello@socialpulse.co
32. FMCG - Snackfoods
Australian Facebook Performance Report
October 2013 // #fbreport
Rank
Page Name
Avg Fans
Sep-13 Jun-13
Engagement Figure
Fan Growth
Fan Growth %
Sep-13
Jun-13
Sep-13
Jun-13
4,091,585
68,955
94,315
194,165
1,262,150
-
-
Pringles
910,439
-
5 Gum Australia & NZ
528,196
-
Cadbury Dairy Milk Australia
485,436
Bubble O' Bill Ice Creams
Engagement Rate
Sep-13
Share of
Engagement
Sep-13
Jun-13
Jun-13
129,406
4.9%
7.6%
1.6%
3.9%
-1424
1,294
-0.1%
0.1%
-
-
-
10,842
-2176
13,429
-0.2%
1.0%
-
0.8%
-
3,384
-546
3,892
-0.1%
0.8%
-
0.7%
-
-
12,164
-496
9,923
-0.1%
2.1%
-
2.5%
-
1
5
Nutella Australia & NZ
374,229
5,128
8,841
7,480
12,511
2.0%
3.8%
1.4%
2.7%
7.4%
2
4
Vegemite
364,845
3,018
3,434
92,843
3,119
27.1%
0.9%
0.8%
1.0%
4.4%
3
6
Tic Tac Australia and New Zealand
351,778
4,358
6,620
6,655
15,674
1.9%
4.9%
1.2%
2.0%
6.3%
4
7
Maltesers Australia
318,774
3,720
8,595
1,166
4,130
0.4%
1.4%
1.2%
2.9%
5.4%
5
9
M&M'S Australia
302,176
4,376
5,925
3,302
4,522
1.1%
1.6%
1.4%
2.1%
6.3%
6
8
Ferrero Chocolates Australia
300,554
2,266
7,160
1,417
8,217
0.5%
2.9%
0.8%
2.5%
3.3%
7
12
Kit Kat
290,589
8,655
10,253
24,731
16,962
8.8%
7.3%
3.0%
4.2%
12.6%
8
11
Allen's Lollies
283,812
7,154
7,423
12,567
10,127
4.5%
4.2%
2.5%
3.0%
10.4%
9
-
Chupa Chups Australia
272,573
2,174
-
5,121
-
1.9%
-
0.8%
-
3.2%
10
13
Lindt Australia
179,750
1,689
3,864
114
4,568
0.1%
2.6%
0.9%
2.2%
2.4%
Magnum
184,566
-
-
-488
-
-0.3%
-
-
-
-
11
15
Arnott's Tim Tam
160,882
1,878
1,774
856
1,347
0.5%
0.9%
1.2%
1.1%
2.7%
12
17
Uncle Tobys
145,300
4,639
4,108
8,512
11,225
6.0%
9.7%
3.2%
3.4%
6.7%
Samboy Chips
149,494
-
-
-17
1,221
-
0.8%
-
-
-
Streets Golden Gaytime
149,218
-
2,157
16
1,248
-
0.9%
-
1.5%
-
Kinder Surprise Australia & NZ
122,420
909
3,327
529
3,776
0.4%
3.5%
0.7%
3.0%
1.3%
Cornetto
142,085
-
1,245
1,173
2,695
0.8%
1.7%
-
0.8%
-
Cheezels
137,873
-
-
-38
1,167
-
0.9%
-
-
-
13
18
Avg Fans:
Average number of fans based on five intervals of one week, 2, 9, 16, 23 and 30 September, 2013 at 12 midday.
Engagement Figure:
Average of the seven day figures taken at midday on 2, 9, 16, 23 and 30 September, 2013.
Fan Growth:
30 September compared to 2 September 2013.
Fan Growth %:
Relative % increase comparing number of fans on 30 September compared to 2 September 2013.
Engagement Rate:
The Engagement Figure represented as a percentage of total Fans (Avg).
Share of Engagement:
Brands’ share of total Engagement Figure over the four-week period (based on gross numbers, not averages).
Any brands shaded fall below the level of statistical confidence (of engagement rate) and have not been included in the industry average calculations.
Simple social media analytics that matter
www.socialpulse.co // hello@socialpulse.co
Data analysed by Online Circle Digital
32
33. FMCG - Snackfoods
Australian Facebook Performance Report
October 2013 // #fbreport
Rank
Page Name
Avg Fans
Sep-13 Jun-13
Engagement Figure
Fan Growth
Fan Growth %
19
16
-
Jun-13
68,955
94,315
194,165
Smith’s Chips
113,665
689
-
Baskin-Robbins
109,615
3,291
112,986
-
Sep-13
Jun-13
129,406
4.9%
7.6%
1.6%
3.9%
824
-
0.7%
-
0.6%
-
1.0%
1,735
1,779
-1116
1.6%
-1.0%
3.0%
1.6%
4.8%
1,064
651
2,894
0.6%
2.9%
-
1.0%
-
97,455
4,346
2,469
4,218
-1016
4.5%
-1.1%
4.5%
2.8%
6.3%
101,025
-
1,008
-24
184
-
0.2%
-
1.0%
-
Fantastic Noodles
87,169
648
820
1,952
2,770
2.3%
3.9%
0.7%
1.1%
0.9%
88,400
-
-
390
721
0.4%
0.8%
-
-
-
1,914
700
2.3%
0.9%
1.2%
1.0%
1.4%
Ben & Jerry's
DRUMSTICK Australia
17
-
Sep-13
Share of
Engagement
Streets Paddle Pop
15
Sep-13
Doritos Australia & NZ
-
Jun-13
4,091,585
14
Sep-13
Engagement Rate
Jun-13
18
-
Old El Paso Australia
84,787
996
779
19
-
Whittaker's Chocolate Australia
70,577
4,253
12,650
3,425
17,252
4.9%
50.4%
6.0%
27.9%
6.2%
20
-
AERO Australia
60,635
4,768
4,538
14,760
14,638
26.7%
55.5%
7.9%
13.4%
6.9%
Avg Fans:
Average number of fans based on five intervals of one week, 2, 9, 16, 23 and 30 September, 2013 at 12 midday.
Engagement Figure:
Average of the seven day figures taken at midday on 2, 9, 16, 23 and 30 September, 2013.
Fan Growth:
30 September compared to 2 September 2013.
Fan Growth %:
Relative % increase comparing number of fans on 30 September compared to 2 September 2013.
Engagement Rate:
The Engagement Figure represented as a percentage of total Fans (Avg).
Share of Engagement:
Brands’ share of total Engagement Figure over the four-week period (based on gross numbers, not averages).
Any brands shaded fall below the level of statistical confidence (of engagement rate) and have not been included in the industry average calculations.
Simple social media analytics that matter
www.socialpulse.co // hello@socialpulse.co
Data analysed by Online Circle Digital
33
34. FMCG - Snackfoods
Australian Facebook Performance Report
October 2013 // #fbreport
Top Posts by Comments
Top Posts by Likes
#1
Whittaker’s Chocolate
Australia
#1
Allen’s Lollies
Top Posts by Shares
#1
Arnott’s Tim Tam
Enter & be in to WIN our delicious
Peanut Butter chocolate:
http://whittake.rs/PeanutAU
Check out this delicious, Frozen
Tim Tam Cheesecake recipe! Our
mouths are watering just thinking
about it! If you want to give it a
try pick up some...
11,294 Likes
#2
How do you and your friends eat
your SNAKE ALIVE?
A. Stretch
B. Knot
C. Combine colours
1,271 Comments
899 Shares
Ben & Jerry’s
#2
Whittaker’s Chocolate
Australia
#2
Whittaker’s Chocolate
Australia
Thanks to everyone who joined
us in saying “I DOugh”. The world
is moving towards marriage
equality and Ben & Jerry’s are
proud to be a part of it!
Enter & be in to WIN our delicious
Peanut Butter chocolate:
http://whittake.rs/PeanutAU
4,342 Likes
#3
Enter & be in to WIN our delicious
Peanut Butter chocolate:
http://whittake.rs/PeanutAU
1,073 Comments
738 Shares
Tic Tac Australia
and New Zealand
#3
Maltesers Australia
#3
Uncle Tobys
Quiet please.
What are the first two words you
see?
We’ve listened and appreciate
your comments. We hope you’ll
appreciate a FREE 30g sample.
Try new and improved UNCLE
TOBYS CHEERIOS for yourself.
3,893 Likes
916 Comments
469 Shares
Simple social media analytics that matter
Data analysed by Online Circle Digital
www.socialpulse.co // hello@socialpulse.co
35. Government
Australian Facebook Performance Report
October 2013 // #fbreport
Rank
Page Name
Avg Fans
Sep-13 Jun-13
Engagement Figure
Fan Growth
Fan Growth %
Engagement Rate
Sep-13
Jun-13
Sep-13
Jun-13
Sep-13
Jun-13
Sep-13
1,240,671
55,020
58,912
24,213
33,594
4.3%
8.4%
4.4%
Share of
Engagement
Jun-13
4.9%
1
1
Queensland Police Service
407,653
22,998
21,696
5,488
7,283
1.4%
1.9%
5.6%
5.6%
41.8%
2
2
NSW Police Force
233,806
10,963
22,796
3,527
8,460
1.5%
4.1%
4.7%
10.7%
19.9%
3
3
AustralianArmy
209,586
3,361
1,605
232
1,700
0.1%
0.8%
1.6%
0.8%
6.1%
Be the Influence: Tackling Binge Drinking
189,737
-
-
-746
-1201
-0.4%
-0.6%
-
-
-
that's melbourne
117,873
-
3,533
403
6,892
0.3%
6.6%
-
3.3%
-
The Line - Australian Government
76,055
-
3,640
-108
2,929
-0.1%
4.2%
-
5.1%
-
Australian Institute of Sport
69,802
-
-
203
632
0.3%
0.9%
-
-
-
6
DonateLife
58,954
362
895
128
434
0.2%
0.8%
0.6%
1.6%
0.7%
5
7
Australian Department of Immigration
and Border Protection
44,141
1,093
2,387
1,735
4,758
4.0%
15.7%
2.5%
7.3%
2.0%
6
-
City of Sydney
32,846
1,516
1,050
-
3.2%
-
4.6%
-
2.8%
7
8
Royal Australian Navy
30,751
1,449
1,015
1,215
3.4%
4.7%
4.7%
8.1%
2.6%
8
-
Brisbane City Council
29,275
956
446
-
1.5%
-
3.3%
-
1.7%
9
9
Royal Australian Air Force
28,956
1,335
1,538
727
614
2.5%
2.4%
4.6%
5.9%
2.4%
10
10
CSIRO
28,308
887
1,750
520
1,359
1.9%
5.7%
3.1%
7.1%
1.6%
11
-
City of Perth
20,002
1,394
498
-
2.5%
-
7.0%
-
2.5%
12
-
Australian Taxation Office
18,948
274
728
374
1,816
2.0%
43.4%
1.4%
14.4%
0.5%
13
-
AEC
17,891
5,601
132
4,708
244
33.3%
7.2%
31.3%
3.7%
10.2%
14
11
Australian Federal Police
17,739
1,250
1,381
1,563
1,046
9.1%
7.8%
7.0%
9.9%
2.3%
15
12
Australia Council for the Arts
13,767
156
189
329
458
2.4%
3.8%
1.1%
1.5%
0.3%
16
-
City of Gold Coast
12,211
568
897
-
7.6%
-
4.6%
-
1.0%
17
13
Australian Human Rights Commission
10,946
302
393
365
3.7%
3.9%
2.8%
2.9%
0.5%
4
2,148
273
Avg Fans:
Average number of fans based on five intervals of one week, 2, 9, 16, 23 and 30 September, 2013 at 12 midday.
Engagement Figure:
Average of the seven day figures taken at midday on 2, 9, 16, 23 and 30 September, 2013.
Fan Growth:
30 September compared to 2 September 2013.
Fan Growth %:
Relative % increase comparing number of fans on 30 September compared to 2 September 2013.
Engagement Rate:
The Engagement Figure represented as a percentage of total Fans (Avg).
Share of Engagement:
Brands’ share of total Engagement Figure over the four-week period (based on gross numbers, not averages).
Any brands shaded fall below the level of statistical confidence (of engagement rate) and have not been included in the industry average calculations.
Simple social media analytics that matter
www.socialpulse.co // hello@socialpulse.co
Data analysed by Online Circle Digital
35
36. Government
Australian Facebook Performance Report
October 2013 // #fbreport
Rank
Page Name
Avg Fans
Sep-13 Jun-13
Engagement Figure
Fan Growth
Fan Growth %
Engagement Rate
Sep-13
Share of
Engagement
Sep-13
Jun-13
Sep-13
Jun-13
Sep-13
Jun-13
Jun-13
1,240,671
55,020
58,912
24,213
33,594
4.3%
8.4%
4.4%
4.9%
10,320
441
1,097
379
3,326
3.7%
57.1%
4.3%
14.4%
0.8%
18
15
Screen Australia
19
16
acmadotgov
7,933
56
131
74
173
0.9%
2.3%
0.7%
1.7%
0.1%
20
20
business.gov.au
6,638
58
166
130
343
2.0%
6.8%
0.9%
3.2%
0.1%
Avg Fans:
Average number of fans based on five intervals of one week, 2, 9, 16, 23 and 30 September, 2013 at 12 midday.
Engagement Figure:
Average of the seven day figures taken at midday on 2, 9, 16, 23 and 30 September, 2013.
Fan Growth:
30 September compared to 2 September 2013.
Fan Growth %:
Relative % increase comparing number of fans on 30 September compared to 2 September 2013.
Engagement Rate:
The Engagement Figure represented as a percentage of total Fans (Avg).
Share of Engagement:
Brands’ share of total Engagement Figure over the four-week period (based on gross numbers, not averages).
Any brands shaded fall below the level of statistical confidence (of engagement rate) and have not been included in the industry average calculations.
Simple social media analytics that matter
www.socialpulse.co // hello@socialpulse.co
Data analysed by Online Circle Digital
36
37. Government
Australian Facebook Performance Report
October 2013 // #fbreport
Top Posts by Comments
Top Posts by Likes
#1
Queensland Police Service
#1
Top Posts by Shares
#1
AEC
Queensland Police Service
A police officer assisted with
the delivery of a baby girl this
morning on the side of the road
at Mount Gravatt.
Today is World Suicide Prevention
Day. Help us spread awareness
and show your support for loved
ones in need.
5,892 Likes
#2
Remember to vote before 6pm
Saturday to have your say at the
biggest event of the year!
Visit www.aec.gov.au/where to
find your nearest polling place.
685 Comments
4,542 Shares
Queensland Police Service
#2
Queensland Police Service
#2
Queensland Police Service
Tweet from the beat 2nite with
#GCPolice. Night shift briefing
@ Broadbeach Stn
Queensland police have once
again stepped up their efforts to
track down a suspected double
murderer and the man previously
known as ‘Australia’s most ...
3,567 Likes
#3
Tweet from the beat 2nite with
#GCPolice. Night shift briefing
@ Broadbeach Stn
527 Comments
1,481 Shares
Queensland Police Service
#3
Queensland Police Service
#3
Queensland Police Service
Show your support for officers
who sacrificed it all in the line of
duty. Wear a virtual blue ribbon
on your Facebook or Twitter
display picture for National...
What The? Friday - This week,
we’re ramping things up
Show your support for officers
who sacrificed it all in the line of
duty. Wear a virtual blue ribbon
on your Facebook or Twitter
display picture for National...
3,011 Likes
519 Comments
1,424 Shares
Simple social media analytics that matter
Data analysed by Online Circle Digital
www.socialpulse.co // hello@socialpulse.co
38. Health & Beauty
Australian Facebook Performance Report
October 2013 // #fbreport
Rank
Page Name
Avg Fans
Sep-13 Jun-13
Engagement Figure
Fan Growth
Fan Growth %
Engagement Rate
Sep-13
Jun-13
Sep-13
Jun-13
Sep-13
Jun-13
2,909,211
Michelle Bridges 12 Week Body
Sep-13
Share of
Engagement
Jun-13
65,707
55,626
103,862
67,255
5.5%
3.2%
2.3%
2.2%
609,897
15,117
21,260
13,024
11,749
2.2%
2.2%
2.5%
3.9%
23.0%
1.5%
-
1.2%
-
6.5%
1
1
2
-
Lynx
345,453
4,296
-
5,206
-
3
2
Nivea Australia
229,073
3,740
3,868
3,893
2,005
1.7%
0.9%
1.6%
1.8%
5.7%
Impulse
190,401
-
7,864
-219
6,204
-0.1%
3.4%
-
4.2%
-
Transformation
4
4
Clinique Australia
186,336
3,085
1,248
6,895
1,318
3.8%
0.8%
1.7%
0.7%
4.7%
5
5
Estee Lauder Australia
184,214
2,920
6,874
2,003
22,189
1.1%
14.7%
1.6%
4.2%
4.4%
Australis Cosmetics
148,477
-
2,161
40
2,690
-
1.9%
-
1.5%
-
6
7
Le Tan
141,052
1,704
2,296
3,126
2,530
2.2%
2.0%
1.2%
1.8%
2.6%
7
8
VS Sassoon
126,674
4,267
1,116
4,718
2,599
3.8%
2.4%
3.4%
1.0%
6.5%
8
-
Priceline Australia
122,647
1,878
-
4,355
-
3.6%
-
1.5%
-
2.9%
9
10
Maybelline New York - Australia
114,566
2,380
1,182
3,054
698
2.7%
0.7%
2.1%
1.2%
3.6%
10
13
Schwarzkopf
113,454
814
3,798
916
10,550
0.8%
13.4%
0.7%
4.6%
1.2%
11
9
Dove
112,637
1,175
661
701
46
0.6%
-
1.0%
0.7%
1.8%
12
12
Napoleon Perdis
96,995
1,166
1,822
2,145
1,934
2.2%
2.1%
1.2%
2.0%
1.8%
Vicks Australia
93,645
-
723
81
1,140
0.1%
1.2%
-
0.8%
-
13
18
Avon
89,528
8,366
2,592
26,348
1,524
33.8%
2.5%
9.3%
4.2%
12.7%
Sunsilk Australia
84,601
-
-
-70
452
-0.1%
0.5%
-
-
-
Panadol Australia
76,726
-
957
9
2,403
-
3.3%
-
1.3%
-
Durex Australia
75,763
3,321
1,347
5,258
725
7.2%
1.2%
4.4%
2.2%
5.1%
L'Oréal Paris - Australia
73,190
-
4,342
348
7,362
0.5%
11.9%
-
6.6%
-
KORA Organics by Miranda Kerr
72,139
1,525
669
1,377
1,824
1.9%
2.8%
2.1%
1.0%
2.3%
14
15
19
16
Avg Fans:
Average number of fans based on five intervals of one week, 2, 9, 16, 23 and 30 September, 2013 at 12 midday.
Engagement Figure:
Average of the seven day figures taken at midday on 2, 9, 16, 23 and 30 September, 2013.
Fan Growth:
30 September compared to 2 September 2013.
Fan Growth %:
Relative % increase comparing number of fans on 30 September compared to 2 September 2013.
Engagement Rate:
The Engagement Figure represented as a percentage of total Fans (Avg).
Share of Engagement:
Brands’ share of total Engagement Figure over the four-week period (based on gross numbers, not averages).
Any brands shaded fall below the level of statistical confidence (of engagement rate) and have not been included in the industry average calculations.
Simple social media analytics that matter
www.socialpulse.co // hello@socialpulse.co
Data analysed by Online Circle Digital
38
39. Health & Beauty
Australian Facebook Performance Report
October 2013 // #fbreport
Rank
Page Name
Avg Fans
Sep-13 Jun-13
Engagement Figure
Fan Growth
Fan Growth %
Engagement Rate
Sep-13
Share of
Engagement
Sep-13
Jun-13
Sep-13
Jun-13
Sep-13
Jun-13
Jun-13
2,909,211
65,707
55,626
103,862
67,255
5.5%
3.2%
2.3%
2.2%
Olay Australia & New Zealand
68,571
2,123
3,719
816
1,789
1.2%
2.8%
3.1%
5.8%
3.2%
16
17
17
-
Libra
64,454
1,857
-
4,003
-
6.4%
-
2.9%
-
2.8%
18
-
Revlon Australia
52,424
2,306
1,590
4,813
3,824
9.5%
9.8%
4.4%
3.9%
3.5%
19
-
ModelCo
51,954
3,011
904
10,412
1,733
22.5%
5.3%
5.8%
2.7%
4.6%
20
20
Moxie
51,380
656
680
799
218
1.6%
0.4%
1.3%
1.3%
1.0%
Avg Fans:
Average number of fans based on five intervals of one week, 2, 9, 16, 23 and 30 September, 2013 at 12 midday.
Engagement Figure:
Average of the seven day figures taken at midday on 2, 9, 16, 23 and 30 September, 2013.
Fan Growth:
30 September compared to 2 September 2013.
Fan Growth %:
Relative % increase comparing number of fans on 30 September compared to 2 September 2013.
Engagement Rate:
The Engagement Figure represented as a percentage of total Fans (Avg).
Share of Engagement:
Brands’ share of total Engagement Figure over the four-week period (based on gross numbers, not averages).
Any brands shaded fall below the level of statistical confidence (of engagement rate) and have not been included in the industry average calculations.
Simple social media analytics that matter
www.socialpulse.co // hello@socialpulse.co
Data analysed by Online Circle Digital
39
40. Health & Beauty
Australian Facebook Performance Report
October 2013 // #fbreport
Top Posts by Comments
Top Posts by Likes
#1
Estee Lauder Australia
#1
#1
Lynx
It’s Gift Time at MYER! Choose
your deluxe 9-piece gift FREE with
any purchase of $70 or more* on
Estée Lauder at MYER . You select
your perfect skincare regimen...
Avon
Tag a mate who has...
5,660 Likes
#2
Top Posts by Shares
1,994 Comments
Michelle Bridges 12 Week
Body Transformation
#2
1,732 Shares
#2
Lynx
VS Sassoon
Meet Shelley - 18kg down over 3
rounds of my 12WBT!! Her advice:
“Be positive. If you fail, you can
only improve the next day.” Go
Shelley! Read her story: ...
Watch this video to be amazed
as real people try out the Curl
Secret!
5,390 Likes
#3
Which LYNX scent would you like
to re-appear?
963 Comments
1,477 Shares
Michelle Bridges 12 Week
Body Transformation
#3
Michelle Bridges 12 Week
Body Transformation
#3
Avon
When Kate signed up to my
12WBT she could run 200 metres.
After a year of hard work Kate
has lost 40kg and run her first
half-marathon!
This is a global shout out to all my
12WBTers. What country are you
in? I want to know! Xx
OK... Now this is something
I agree with! Xx
4,726 Likes
586 Comments
993 Shares
Simple social media analytics that matter
Data analysed by Online Circle Digital
www.socialpulse.co // hello@socialpulse.co
41. Insurance
Australian Facebook Performance Report
October 2013 // #fbreport
Rank
Page Name
Avg Fans
Sep-13 Jun-13
Engagement Figure
Sep-13
Jun-13
Fan Growth
Sep-13
Fan Growth %
Jun-13
Sep-13
Jun-13
Engagement Rate
Sep-13
Share of
Engagement
Jun-13
215,472
1
1
AAMI
3,363
6,619
6,359
21,175
9.6%
7.1%
1.6%
3.5%
100,393
1,063
4,634
1,397
15,544
1.4%
19.2%
1.1%
5.2%
31.6%
2
2
iSelect
69,181
798
1,112
2,019
3,615
3.0%
6.3%
1.2%
1.9%
23.7%
3
3
Bupa Australia
33,985
670
621
832
1,703
2.5%
6.3%
2.0%
2.2%
19.9%
4
4
Medibank
8,922
655
123
1,944
188
24.4%
6.6%
7.3%
4.1%
19.5%
SGIO
2,662
-
-
22
-
0.8%
-
-
-
-
ahm health insurance
1,880
-
56
43
75
2.3%
-
-
3.4%
-
4.7%
6.0%
2.3%
5
6
nib health insurance
1,628
76
80
67
72
4.2%
5.6%
6
7
Youi
1,170
42
49
52
53
4.5%
5.8%
3.6%
5.2%
1.2%
7
-
Choosi
193
59
-
48
-
27%
-
30.6%
-
1.8%
Avg Fans:
Average number of fans based on five intervals of one week, 2, 9, 16, 23 and 30 September, 2013 at 12 midday.
Engagement Figure:
Average of the seven day figures taken at midday on 2, 9, 16, 23 and 30 September, 2013.
Fan Growth:
30 September compared to 2 September 2013.
Fan Growth %:
Relative % increase comparing number of fans on 30 September compared to 2 September 2013.
Engagement Rate:
The Engagement Figure represented as a percentage of total Fans (Avg).
Share of Engagement:
Brands’ share of total Engagement Figure over the four-week period (based on gross numbers, not averages).
Any brands shaded fall below the level of statistical confidence (of engagement rate) and have not been included in the industry average calculations.
Simple social media analytics that matter
www.socialpulse.co // hello@socialpulse.co
Data analysed by Online Circle Digital
41
42. Insurance
Australian Facebook Performance Report
October 2013 // #fbreport
Top Posts by Comments
Top Posts by Likes
#1
#1
AAMI
Top Posts by Shares
#1
AAMI
AAMI
Love Instagram? Upload a
pic showing your support for
#TeamTrent or #TeamKetut and
post it to our wall for your chance
to #win a spot prize!
Love Instagram? Upload a
pic showing your support for
#TeamTrent or #TeamKetut and
post it to our wall for your chance
to #win a spot prize!
731 Likes
#2
Love Instagram? Upload a
pic showing your support for
#TeamTrent or #TeamKetut and
post it to our wall for your chance
to #win a spot prize!
205 Comments
111 Shares
#2
iSelect
#2
AAMI
AAMI
www.iselect.com.au
Rhonda-vous Rhondas! If your
name is Rhonda, chances are you
are also #hotlikeasunrise, have
had someone say #kissmeketut,
and been asked about ...
558 Likes
#3
Calling all Trents! Or are you just
Mr Toogood? If you’re barracking
for #TeamTrent in the race for
Rhonda’s heart, SHARE / LIKE /
COMMENT – you might even...
92 Comments
110 Shares
#3
iSelect
#3
AAMI
Medibank
www.iselect.com.au
Rhonda-vous Rhondas! If your
name is Rhonda, chances are you
are also #hotlikeasunrise, have
had someone say #kissmeketut,
and been asked about ...
R U OK? Let’s make a pledge to
ask the question, listen without
judgement, encourage action and
follow up. Today is #ruokday & a
reminder that conversations...
273 Likes
75 Comments
72 Shares
Simple social media analytics that matter
Data analysed by Online Circle Digital
www.socialpulse.co // hello@socialpulse.co
43. Musicians & Bands
Australian Facebook Performance Report
October 2013 // #fbreport
Rank
Page Name
Avg Fans
Sep-13 Jun-13
Engagement Figure
Fan Growth
Fan Growth %
Engagement Rate
Sep-13
Jun-13
Sep-13
Jun-13
Sep-13
Jun-13
Sep-13
2,899,158
83,146
55,897
67,563
45,237
3.3%
4.0%
2.9%
3.9%
Justice Crew
609,868
7,278
10,054
1,949
5,362
0.3%
0.9%
1.2%
1.7%
Share of
Engagement
Jun-13
1
1
8.8%
Hilltop Hoods
539,066
-
4,890
5,998
5,143
1.1%
1.0%
-
0.9%
-
2
3
360
464,901
5,523
7,986
6,691
1,945
1.4%
0.4%
1.2%
1.7%
6.6%
3
4
BLISS N ESO
457,276
13,498
9,638
7,542
5,826
1.7%
1.4%
3.0%
2.2%
16.2%
4
5
Jessica Mauboy
290,290
19,503
3,289
12,878
3,178
4.5%
1.2%
6.7%
1.2%
23.5%
5
6
Guy Sebastian
274,991
7,068
6,028
8,032
6,335
3.0%
2.5%
2.6%
2.4%
8.5%
6
7
Flume
248,532
13,253
11,484
13,687
14,301
5.7%
7.9%
5.3%
6.1%
15.9%
7
-
Reece Mastin
208,024
8,442
-
4,702
-
2.3%
-
4.1%
-
10.2%
Short Stack
174,659
-
-
481
1,709
0.3%
1.0%
-
-
-
Karnivool
139,686
-
3,725
2,155
3,078
1.6%
2.5%
-
3.0%
-
138,154
1,364
1,343
1,705
2,442
1.2%
1.9%
1.0%
1.0%
1.6%
1,864
884
6,964
897
7.8%
1.0%
2.0%
1.0%
2.2%
8
8
Birds of Tokyo
9
10
PEZ
93,055
Lisa Mitchell
81,102
-
-
263
662
0.3%
0.8%
-
-
-
10
11
Kate Miller-Heidke
61,144
1,129
1,076
378
713
0.6%
1.3%
1.8%
1.9%
1.4%
11
13
Harrison Craig
29,506
2,714
2,928
1,892
2,661
6.6%
21.8%
9.2%
21.8%
3.3%
12
12
Jinja Safari
23,417
1,510
1,187
1,143
1,577
5.0%
8.2%
6.4%
5.8%
1.8%
Avg Fans:
Average number of fans based on five intervals of one week, 2, 9, 16, 23 and 30 September, 2013 at 12 midday.
Engagement Figure:
Average of the seven day figures taken at midday on 2, 9, 16, 23 and 30 September, 2013.
Fan Growth:
30 September compared to 2 September 2013.
Fan Growth %:
Relative % increase comparing number of fans on 30 September compared to 2 September 2013.
Engagement Rate:
The Engagement Figure represented as a percentage of total Fans (Avg).
Share of Engagement:
Brands’ share of total Engagement Figure over the four-week period (based on gross numbers, not averages).
Any brands shaded fall below the level of statistical confidence (of engagement rate) and have not been included in the industry average calculations.
Simple social media analytics that matter
www.socialpulse.co // hello@socialpulse.co
Data analysed by Online Circle Digital
43
44. Musicians & Bands
Australian Facebook Performance Report
October 2013 // #fbreport
Top Posts by Comments
Top Posts by Likes
#1
Guy Sebastian
#1
Guy Sebastian
Top Posts by Shares
#1
Flume
Reooowrrrrrr!!!
Just wanted to say how proud
I am to be a part of Australian
Electronic music scene right now,
and its not just me.
I’ve been travelling the world ...
16,122 Likes
#2
Reooowrrrrrr!!!
618 Comments
377 Shares
Reece Mastin
#2
#2
360
Flume
He won’t share :(
I made Intel a song. They made
me a tablet orchestra with
a robot conductor.
10,161 Likes
#3
i did this track at sprung
festival over the weekend, and
apparently it pissed a lot of
people off... if the message in this
song...
451 Comments
374 Shares
BLISS N ESO
#3
#3
Flume
BLISS N ESO
We can’t tell you where we are
right now, but for the last week
we have been deployed on a
secret mission in the Middle East,
hanging out with and ...
Just wanted to say how proud
I am to be a part of Australian
Electronic music scene right now,
and its not just me.
I’ve been travelling the world ...
We can’t tell you where we are
right now, but for the last week
we have been deployed on a
secret mission in the Middle East,
hanging out with and ...
6,524 Likes
393 Comments
277 Shares
Simple social media analytics that matter
Data analysed by Online Circle Digital
www.socialpulse.co // hello@socialpulse.co
45. News & Magazines
Australian Facebook Performance Report
October 2013 // #fbreport
Rank
Page Name
Avg Fans
Sep-13 Jun-13
Engagement Figure
Fan Growth
Fan Growth %
Engagement Rate
Sep-13
Jun-13
Sep-13
Jun-13
Sep-13
Jun-13
Sep-13
1,878,938
213,321
119,247
105,638
40,237
6.5%
2.7%
11.4%
Share of
Engagement
Jun-13
8.7%
1
1
Frankie Magazine
197,875
6,687
5,799
5,642
3,662
2.9%
2.0%
3.4%
3.1%
3.1%
2
2
DOLLY Magazine
162,584
2,409
2,385
3,096
2,623
1.9%
1.7%
1.5%
1.5%
1.1%
3
3
Ninemsn
132,481
6,037
4,619
1,822
1,597
1.4%
1.3%
4.6%
3.6%
2.8%
4
5
Vogue Australia
124,694
15,799
6,400
16,750
4,555
14.3%
4.4%
12.7%
6.0%
7.4%
5
6
Babyology
122,888
71,779
27,133
10,649
3,631
9.0%
3.6%
58.4%
26.3%
33.6%
6
4
Girlfriend Magazine Australia
120,759
1,452
1,700
2,260
748
1.9%
0.6%
1.2%
1.4%
0.7%
7
7
Better Homes and Gardens
117,484
12,454
7,247
7,242
5,215
6.3%
5.3%
10.6%
7.2%
5.8%
8
8
INKED Australia/NZ
104,968
1,406
2,202
3,215
525
3.1%
0.5%
1.3%
2.2%
0.7%
9
9
Sunshine Coast Daily
95,814
4,921
3,140
475
210
0.5%
0.2%
5.1%
3.3%
2.3%
10
11
Australian 4WD Action
92,393
10,813
11,613
10,749
2,911
12.4%
4.0%
11.7%
15.5%
5.1%
11
10
Top Gear Australia
83,144
5,386
5,165
7,250
1,739
9.0%
2.3%
6.5%
6.6%
2.5%
12
12
RUSSH MAGAZINE
79,372
1,785
1,104
3,289
2,035
4.2%
2.8%
2.2%
1.5%
0.8%
13
-
Mamamia
74,024
17,550
-
4,595
-
6.4%
-
23.7%
-
8.2%
14
13
Daily Telegraph
62,258
4,915
5,427
2,414
1,302
4.0%
2.4%
7.9%
9.7%
2.3%
15
14
news.com.au
57,249
7,774
5,940
4,846
2,467
8.8%
5.2%
13.6%
12.3%
3.6%
16
18
ABC News
55,467
15,329
4,828
11,595
1,779
23.3%
4.4%
27.6%
11.5%
7.2%
17
15
Herald Sun
53,953
3,954
4,174
1,138
1,886
2.1%
4.0%
7.3%
8.7%
1.9%
18
17
Australian Geographic
49,931
4,947
4,913
3,782
864
7.8%
1.9%
9.9%
10.8%
2.3%
19
16
The Advertiser
48,645
4,868
4,063
1,296
1,053
2.7%
2.3%
10.0%
8.8%
2.3%
20
-
The NT News
42,955
13,056
11,395
3,533
1,435
8.6%
4.3%
30.4%
33.0%
6.1%
Avg Fans:
Average number of fans based on five intervals of one week, 2, 9, 16, 23 and 30 September, 2013 at 12 midday.
Engagement Figure:
Average of the seven day figures taken at midday on 2, 9, 16, 23 and 30 September, 2013.
Fan Growth:
30 September compared to 2 September 2013.
Fan Growth %:
Relative % increase comparing number of fans on 30 September compared to 2 September 2013.
Engagement Rate:
The Engagement Figure represented as a percentage of total Fans (Avg).
Share of Engagement:
Brands’ share of total Engagement Figure over the four-week period (based on gross numbers, not averages).
Any brands shaded fall below the level of statistical confidence (of engagement rate) and have not been included in the industry average calculations.
Simple social media analytics that matter
www.socialpulse.co // hello@socialpulse.co
Data analysed by Online Circle Digital
45
46. News & Magazines
Australian Facebook Performance Report
October 2013 // #fbreport
Top Posts by Comments
Top Posts by Likes
#1
Babyology
#1
Better Homes and Gardens
Top Posts by Shares
#1
Babyology
Please Santa?! ~ TD
Please Santa?! ~ TD
216,243 Likes
#2
We’re asking the hard hitting
questions today, so tell us…
If the outdoor fairy came and
granted you the wish to choose
between a pool or outdoor ...
3,482 Comments
111,679 Shares
Babyology
#2
Babyology
#2
Mamamia
Why???? ~ TD
Please share if you think that one
woman in the Australian cabinet
just isn’t good enough.
- Team MM
10,629 Likes
#3
Please Santa?! ~ TD
2,686 Comments
4,652 Shares
Babyology
#3
Better Homes and Gardens
#3
Babyology
I am still amazed by this
impressive male ability?! ~ TD
We are researching travel prizes
for an exciting competition and
we’d love to know: Would you
choose a holiday at a beach
resort or a road trip...
Like & share if true!
9,308 Likes
1,251 Comments
4,466 Shares
Simple social media analytics that matter
Data analysed by Online Circle Digital
www.socialpulse.co // hello@socialpulse.co
47. Pets
Australian Facebook Performance Report
October 2013 // #fbreport
Rank
Page Name
Avg Fans
Sep-13 Jun-13
Engagement Figure
Sep-13
Jun-13
520,354
22,481
34,926
Fan Growth
Sep-13
Fan Growth %
Engagement Rate
Sep-13
Share of
Engagement
Jun-13
Sep-13
Jun-13
Jun-13
5,503
4,982
13.2%
0.6%
4.3%
8.5%
2,045
2,355
2,469
1.8%
2.0%
2.5%
1.6%
14.8%
1
1
RSPCA Australia
133,670
3,334
2
2
Purina Australia
130,935
3,923
4,734
666
996
0.5%
0.8%
3.0%
3.8%
17.5%
3
3
Schmackos Australia
97,397
4,198
18,860
26
696
-
0.7%
4.3%
19.6%
18.7%
4
-
Whiskas Australia
71,048
3,082
-
-24
-
-
-
4.3%
-
13.7%
5
-
Eukanuba Australia
41,365
392
-
-120
-
-0.3%
-
0.9%
-
1.7%
6
4
Hey Pup
19,675
4,604
7,836
394
586
2.0%
-
23.4%
47.3%
20.5%
7
5
Paws For Life
9,633
1,451
1,051
711
136
7.7%
1.8%
15.1%
13.7%
6.5%
8
6
Greyhound Racing New South Wales
7,641
167
137
37
44
0.5%
0.6%
2.2%
1.8%
0.7%
9
7
Greyhounds As Pets
5,183
589
263
56
55
1.1%
1.1%
11.4%
5.3%
2.6%
10
-
Fishchick Aquatics
2,245
134
-
28
-
-
-
5.9%
-
0.6%
11
-
Chewbies
1,562
607
-
1,374
-
132.1%
-
38.8%
-
2.7%
Avg Fans:
Average number of fans based on five intervals of one week, 2, 9, 16, 23 and 30 September, 2013 at 12 midday.
Engagement Figure:
Average of the seven day figures taken at midday on 2, 9, 16, 23 and 30 September, 2013.
Fan Growth:
30 September compared to 2 September 2013.
Fan Growth %:
Relative % increase comparing number of fans on 30 September compared to 2 September 2013.
Engagement Rate:
The Engagement Figure represented as a percentage of total Fans (Avg).
Share of Engagement:
Brands’ share of total Engagement Figure over the four-week period (based on gross numbers, not averages).
Any brands shaded fall below the level of statistical confidence (of engagement rate) and have not been included in the industry average calculations.
Simple social media analytics that matter
www.socialpulse.co // hello@socialpulse.co
Data analysed by Online Circle Digital
47
48. Pets
Australian Facebook Performance Report
October 2013 // #fbreport
Top Posts by Comments
Top Posts by Likes
#1
Schmackos Australia
#1
Purina Australia
Nothing better than a good
snuggle... :-)
(image via facebook.com)
#2
#1
How did you choose your
pet’s name?
3,134 Likes
Top Posts by Shares
807 Comments
RSPCA Australia
Purina Australia
Does this happen to you?
Thanks to Off the Leash for this
cartoon.
#2
Purina Australia
1,574 Shares
#2
Schmackos Australia
Battery cages are set to become
illegal in the nation’s capital
following an announcement by
the ACT Government. With more
than 11 million hens in cages...
Oh dear... :-0
Thanks to Off the Leash for this
cartoon.
(image via weknowmemes.com)
3,033 Likes
#3
Does this happen to you?
282 Comments
1,545 Shares
Purina Australia
Does this happen to you?
#3
Hey Pup
Schmackos Australia
What’s your dogs nick name?
Nothing better than a good
snuggle... :-)
(image via facebook.com)
207 Comments
854 Shares
Thanks to Off the Leash for this
cartoon.
3,014 Likes
#3
Simple social media analytics that matter
Data analysed by Online Circle Digital
www.socialpulse.co // hello@socialpulse.co
49. Politics
Australian Facebook Performance Report
October 2013 // #fbreport
Rank
Page Name
Avg Fans
Sep-13 Jun-13
Engagement Figure
Fan Growth
Fan Growth %
Engagement Rate
Jun-13
Sep-13
Jun-13
Sep-13
Jun-13
Sep-13
1,080,869
1
Sep-13
225,906
35,697
147,022
8,777
9.9%
4.7%
20.9%
8.8%
2,925
34,773
1,440
15.3%
4.3%
20.7%
8.5%
Share of
Engagement
Jun-13
4
Tony Abbott
253,829
52,463
2
-
Liberal Party of Australia
198,798
22,417
-
19,501
-
10.6%
-
11.3%
-
9.9%
3
1
Julia Gillard
179,646
25,376
17,433
12,665
4,726
7.4%
3.0%
14.1%
10.9%
11.2%
4
-
Australian Labor Party
156,332
47,770
-
42,417
-
34.6%
-
30.6%
-
21.1%
5
2
Kevin Rudd and Labor
124,047
32,122
4,673
15,397
1,111
13.7%
1.5%
25.9%
6.3%
14.2%
6
3
The Australian Greens
84,454
30,605
7,906
11,785
604
15.5%
-
36.2%
16.4%
13.5%
7
-
Malcolm Turnbull
30,341
8,408
-
7,742
-
31.2%
-
27.7%
-
3.7%
8
-
Kevin Rudd for PM of Australia 2012
13,047
483
-
56
57
0.4%
0.5%
3.7%
-
0.2%
9
6
Christine Milne
8,564
3,608
1,157
1,132
235
14.2%
4.2%
42.1%
20.0%
1.6%
7,829
-
95
22
64
0.3%
0.8%
-
1.2%
-
International Day of People with Disability
- Australia
23.2%
10
12
Ed Husic, Federal Labor for Chifley
7,283
1,120
261
886
59
13.3%
3.1%
15.4%
13.5%
0.5%
11
7
Will Hodgman
5,764
354
252
29
59
0.5%
1.1%
6.1%
4.5%
0.2%
12
8
Lara Giddings
5,468
184
197
15
14
0.3%
0.3%
3.4%
3.6%
0.1%
The Shell Questacon Science Circus
4,397
-
42
43
85
1.0%
2.9%
-
1.4%
-
13
9
Michael Ferguson
3,448
209
117
200
16
6.0%
0.5%
6.0%
3.7%
0.1%
14
11
Nick McKim
3,012
85
166
21
35
0.7%
1.2%
2.8%
5.6%
-
Kevin Rudd
2,372
-
-
36
23
1.5%
1.2%
-
-
-
15
14
Tasmanian Greens
2,291
340
240
231
24
10.9%
2.3%
14.8%
22.9%
0.2%
think before
1,813
-
-
-3
10
-0.2%
0.6%
-
-
-
16
13
Department of Education, Tasmania
1,661
34
91
47
69
2.9%
5.0%
2.0%
6.4%
-
17
16
Tasmanian Young Labor
1,079
78
119
6
191
0.6%
33.8%
7.2%
18.0%
-
Avg Fans:
Average number of fans based on five intervals of one week, 2, 9, 16, 23 and 30 September, 2013 at 12 midday.
Engagement Figure:
Average of the seven day figures taken at midday on 2, 9, 16, 23 and 30 September, 2013.
Fan Growth:
30 September compared to 2 September 2013.
Fan Growth %:
Relative % increase comparing number of fans on 30 September compared to 2 September 2013.
Engagement Rate:
The Engagement Figure represented as a percentage of total Fans (Avg).
Share of Engagement:
Brands’ share of total Engagement Figure over the four-week period (based on gross numbers, not averages).
Any brands shaded fall below the level of statistical confidence (of engagement rate) and have not been included in the industry average calculations.
Simple social media analytics that matter
www.socialpulse.co // hello@socialpulse.co
Data analysed by Online Circle Digital
49
50. Politics
Australian Facebook Performance Report
October 2013 // #fbreport
Rank
Page Name
Avg Fans
Sep-13 Jun-13
Engagement Figure
Fan Growth
Fan Growth %
Engagement Rate
Share of
Engagement
Sep-13
Play by the Rules - making sport inclusive,
safe and fair
Sep-13
Jun-13
Sep-13
Jun-13
Sep-13
1,080,869
myfuture
Jun-13
Jun-13
225,906
35,697
147,022
8,777
9.9%
4.7%
20.9%
8.8%
1,048
-
19
47
41
4.6%
4.8%
-
2.2%
1,044
-
-
27
35
2.6%
4.2%
-
-
-
18
17
Craig Emerson
787
145
54
72
53
9.7%
12.0%
18.4%
11.4%
0.1%
19
19
Tasmanian Labor
526
47
40
24
76
4.7%
20.1%
8.9%
9.6%
-
Tasmanian Liberals
522
-
-
12
8
2.3%
1.7%
-
-
-
492
58
66
23
8
4.7%
1.8%
11.8%
14.7%
-
20
18
Scott Bacon MP, Labor Member for
Denison
Avg Fans:
Average number of fans based on five intervals of one week, 2, 9, 16, 23 and 30 September, 2013 at 12 midday.
Engagement Figure:
Average of the seven day figures taken at midday on 2, 9, 16, 23 and 30 September, 2013.
Fan Growth:
30 September compared to 2 September 2013.
Fan Growth %:
Relative % increase comparing number of fans on 30 September compared to 2 September 2013.
Engagement Rate:
The Engagement Figure represented as a percentage of total Fans (Avg).
Share of Engagement:
Brands’ share of total Engagement Figure over the four-week period (based on gross numbers, not averages).
Any brands shaded fall below the level of statistical confidence (of engagement rate) and have not been included in the industry average calculations.
Simple social media analytics that matter
www.socialpulse.co // hello@socialpulse.co
Data analysed by Online Circle Digital
50
51. Politics
Australian Facebook Performance Report
October 2013 // #fbreport
Top Posts by Comments
Top Posts by Likes
#1
Kevin Rudd and Labor
#1
Tony Abbott
Top Posts by Shares
#1
Australian Labor Party
To you, the Australian people, I
thank you.
CLICK SHARE to show how Tony
Abbott’s Cabinet compares to
others around the world.
47,349 Likes
#2
Thank you Australia, we won’t let
you down.
11,780 Comments
9,822 Shares
Tony Abbott
#2
Kevin Rudd and Labor
#2
Tony Abbott
Thank you Australia, we won’t let
you down.
Please click SHARE if you support
the Coalition’s policy to abolish
the carbon tax.
39,195 Likes
#3
To you, the Australian people, I
thank you.
8,594 Comments
6,466 Shares
Julia Gillard
#3
Australian Labor Party
#3
Australian Labor Party
A tough night for Labor.
But a spirited fight by Kevin, Albo,
George + the whole team. My
thoughts are with you all. JG
Enter a postcode to compare
Labor’s plans vs Abbott’s
cuts in your area www.
IfAbbottWinsYouLose.com.au
Enter a postcode to compare
Labor’s plans vs Abbott’s
cuts in your area www.
IfAbbottWinsYouLose.com.au
31,022 Likes
6,944 Comments
5,948 Shares
Simple social media analytics that matter
Data analysed by Online Circle Digital
www.socialpulse.co // hello@socialpulse.co