This document discusses digital transformation driven by mobile technologies, cloud computing, data, and empowerment. It notes that ubiquitous connectivity through mobile devices is enabling permanent interaction between real and virtual worlds. Cloud computing has unlocked unprecedented digital project development through on-demand resources. And data fuels digital transformation by enabling new predictive and algorithmic perspectives. Social technologies also disrupt traditional relationships and empower citizens. The digital transformation is creating an algorithmic world where data control and understanding will hold power. It is the third digital revolution after information and relationships.

1. Digital Transformation
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2. 7+ Billion
People
Living Longer
Technology
Ubiquity
Constrained
Resources
Social Reform
End of capitalism?
Global
Context
ICT solutions ?

3. Mobile Cloud
Empowerment
Data
Digital
Transformation
Smartphones, tablets,
connected objects, …
Permanent connectivity
and interactivity blur the
boundaries between real
and virtual worlds.
Mobile technologies
are the medium of the
digital transformation
Unlimited development and
storage capacities, available on
demand “As a Service” have
unlocked the creation and
deployment of digital projects
on an unprecedented scale .
Cloud computing is the platform
of the digital transformation
Global, customizable, open, ...
Their activation allows to
consider the world from a
complete new algorithmic and
predictive point of view.
Data are the fuel of the
digital transformation
Social technologies disrupt the traditional
relationships and pyramidal organization of
our society. They enable the disintermediation
of organizations. Empowerment is the citizen
pilot of the digital transformation
Source : Master Plan TIC & AWT

4. Benefits from
the Digital Transformation [1]
1. Updated company vision.
The company vision is modernized and humanized, which
earns support from digital customers.
2. Thriving culture of innovation.
This effort creates buzz within the organization and inspires
a company culture of innovation and the ability to innovate
in product and service development.
3. Improved customer journey.
Customers continue naturally every step of the their
journey, which improves conversions and outcomes.
4. Greater competitive advantage.
Businesses build competitive advantage that executives
recognize.
Source : Altimeter Group

5. Benefits from
the Digital Transformation [2]
5. Increased internal collaboration.
Collaboration significantly improves between business functions.
6. More empowered workforce.
Leadership and employees feel empowered through education.
7. Improved efficiency.
Decision-making and processes become more efficient across
departments.
8. Deeper data analysis.
Better understanding of what/where data is across the
organization, which translates into the ability to infer insights and
deepen customer analysis to prove ROI.
9. Increased customer conversion and loyalty.
A true 360-degree, seamless customer experience contributes to
increased conversions and customer loyalty.
Source : Altimeter Group

6. Smart machines
Physical
Virtual
Adapted from Gartner
By 2020, the
majority of non-routine
career
paths will be
disrupted by
smart machines
in both positive
and negative
ways.
Virtual
Personal
Assistants
Smart
Advisors
Natural
Language
Aides
Autonomous
Vehicles
Smart
Robots
Machine
Focused
Helpers

7. Internet of everything
Internet
of things
Internet
of industry
Internet
of energy
Internet
of data
Internet
of you
Internet
of health
50 billions of
connected
things by 2020
(Cisco)
Internet of …

8. Key 1. Remember the 4 axes.
Mobile, Cloud Computing,
Empowerment & Big Data.
Their interaction drives
the digital transformation.

9. Key 2. An algorithmic world.
Those who will be able to control,
understand and transform data
will have the power.
We will need a governance
of algorithms.

10. Key 3. The materialization of the digital.
We enter the third digital revolution.
The first has digitalized information.
The second has digitalized relationships.
The third will digitalize … our life.

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