Architecting
your UX Career
Amanda Stockwell, UX Consultant
@MandaLaceyS
Heather Young, UX Community Manager
@Heathery321
July 24, 2014
#UXCareer
Presentation tips to land your next UX gig
About Us
@MandaLaceyS @Heathery321 #UXCareer
7 years in UX
User research
Usability analysis
Competitive research
UX Consultant
12 years in interactive
User-centered design
Marketing communications
UX community manager
UX talent agent
AMANDA STOCKWELL HEATHER YOUNG
@MandaLaceyS @Heathery321 #UXCareer
3500
Candidates reviewed
20%
Skills are adequately represented
Job Search Challenges
Fuzzy definitions
@MandaLaceyS @Heathery321 #UXCareer
Job Search Challenges
Ideal experience set
@MandaLaceyS @Heathery321 #UXCareer
Strategy
Requirements
Personas
Site maps
Work flows
Wireframes
Prototypes
Visual design
Research
Testing
Task Analysis
Analytics
Artifacts don’t always
demonstrate expertise
@MandaLaceyS @Heathery321 #UXCareer
How do you know which deliverables to share?
Job Search Challenges
•  Fuzzy UX definitions
•  No ideal experience set
•  Artifacts don’t always
demonstrate expertise
@MandaLaceyS @Heathery321 #UXCareer
Job Search Challenges
User Experience Tenets
@MandaLaceyS @Heathery321 #UXCareer
User Research
Content Strategy
UI Design
Usability Testing
Interaction Design
@MandaLaceyS @Heathery321 #UXCareer
User Experience Process
Research Concept Design Evaluation Implement
Interview
Ethnography
Competitor
Analysis
Persona
Task Analysis
Storyboarding
Journey Maps
Sketches
Wireframes
Visual Design
Prototyping
Testing
Expert Review
Performance
Measurement
Know the interviewer
Research
They may not have a solid understanding of your niche
They are busy
Know your audience
	
  
@MandaLaceyS @Heathery321 #UXCareer
 
	
  
@MandaLaceyS @Heathery321 #UXCareer
Big Idea
Know your audience and position
yourself in a relatable way.
Which artifacts to share?
Content Strategy
Show your design process – not just the outcome
Demonstrate how your work impacted the business
Quantify its value (when possible)
@MandaLaceyS @Heathery321 #UXCareer
PAR
Content Strategy
Problem > Action > Result
@MandaLaceyS @Heathery321 #UXCareer
Problem Action Result
Customer calls to call center up due to a
site map that’s not intuitive
Reviewed user activity through site
analytics. Re configured naming
conventions for navigation, realigned
content
Calls to the call center reduced
Sales are down. Customers are not
completing the check out process.
Recommended shorter form requiring less
time. Enhanced microinteractions for a
better experience.
Customer conversion rate
increased and sales are up
Keep track of your work
Content Strategy
@MandaLaceyS @Heathery321 #UXCareer
Talent seekers care more about your
process than your final product
@MandaLaceyS @Heathery321 #UXCareer
Big Idea
Highlight the most
important pieces
UI Design
@MandaLaceyS @Heathery321 #UXCareer
Quality over quantity
Find a way to make it presentable
It doesn’t have to be pretty, but it
needs to be memorable
@MandaLaceyS @Heathery321 #UXCareer
Big Idea
Feedback is critical to
anyone trying to improve
Usability Testing
@MandaLaceyS @Heathery321 #UXCareer
Rehearse walking through your portfolio pieces
Testing your delivery is just as important as
testing a new feature or product
@MandaLaceyS @Heathery321 #UXCareer
Big Idea
Successful UX pros
demonstrate more than their
artifacts and end results
(Personal) Interaction Design
@MandaLaceyS @Heathery321 #UXCareer
They establish personal connections.
@MandaLaceyS @Heathery321 #UXCareer
UX super stars have the communication
skills of a pro negotiator and the
patience of a kindergarten teacher
@MandaLaceyS @Heathery321 #UXCareer
Big Idea
Recap
@MandaLaceyS @Heathery321 #UXCareer
User Research
Content Strategy
UI Design
Usability Testing
Interaction Design
Some examples ...
E X A M P L E: PAR (Problem Action Result)
E X A M P L E: Design process
E X A M P L E: Test Reports
E X A M P L E: Persona creation
E X A M P L E: Skills snapshot
E X A M P L E: Design process
E X A M P L E: Sketches
E X A M P L E: Competitive Analysis
E X A M P L E: Skill snapshot
E X A M P L E: Artifact explanation
E X A M P L E: Task Analysis
E X A M P L E: Concepting
Biggest Idea
These techniques can open the door
to opportunities you didn’t know existed
@MandaLaceyS @Heathery321 #UXCareer
@MandaLaceyS @Heathery321 #UXCareer
Questions

Architecting Your UX Career: Interview and Presentation Techniques to Land Your Dream Job (Amanda Stockwell, Heather Young)

  • 1.
    Architecting your UX Career AmandaStockwell, UX Consultant @MandaLaceyS Heather Young, UX Community Manager @Heathery321 July 24, 2014 #UXCareer Presentation tips to land your next UX gig
  • 3.
    About Us @MandaLaceyS @Heathery321#UXCareer 7 years in UX User research Usability analysis Competitive research UX Consultant 12 years in interactive User-centered design Marketing communications UX community manager UX talent agent AMANDA STOCKWELL HEATHER YOUNG
  • 4.
    @MandaLaceyS @Heathery321 #UXCareer 3500 Candidatesreviewed 20% Skills are adequately represented
  • 5.
    Job Search Challenges Fuzzydefinitions @MandaLaceyS @Heathery321 #UXCareer
  • 6.
    Job Search Challenges Idealexperience set @MandaLaceyS @Heathery321 #UXCareer Strategy Requirements Personas Site maps Work flows Wireframes Prototypes Visual design Research Testing Task Analysis Analytics
  • 7.
    Artifacts don’t always demonstrateexpertise @MandaLaceyS @Heathery321 #UXCareer How do you know which deliverables to share? Job Search Challenges
  • 8.
    •  Fuzzy UXdefinitions •  No ideal experience set •  Artifacts don’t always demonstrate expertise @MandaLaceyS @Heathery321 #UXCareer Job Search Challenges
  • 9.
    User Experience Tenets @MandaLaceyS@Heathery321 #UXCareer User Research Content Strategy UI Design Usability Testing Interaction Design
  • 10.
    @MandaLaceyS @Heathery321 #UXCareer UserExperience Process Research Concept Design Evaluation Implement Interview Ethnography Competitor Analysis Persona Task Analysis Storyboarding Journey Maps Sketches Wireframes Visual Design Prototyping Testing Expert Review Performance Measurement
  • 11.
    Know the interviewer Research Theymay not have a solid understanding of your niche They are busy Know your audience   @MandaLaceyS @Heathery321 #UXCareer
  • 12.
        @MandaLaceyS @Heathery321#UXCareer Big Idea Know your audience and position yourself in a relatable way.
  • 13.
    Which artifacts toshare? Content Strategy Show your design process – not just the outcome Demonstrate how your work impacted the business Quantify its value (when possible) @MandaLaceyS @Heathery321 #UXCareer
  • 14.
    PAR Content Strategy Problem >Action > Result @MandaLaceyS @Heathery321 #UXCareer Problem Action Result Customer calls to call center up due to a site map that’s not intuitive Reviewed user activity through site analytics. Re configured naming conventions for navigation, realigned content Calls to the call center reduced Sales are down. Customers are not completing the check out process. Recommended shorter form requiring less time. Enhanced microinteractions for a better experience. Customer conversion rate increased and sales are up
  • 15.
    Keep track ofyour work Content Strategy @MandaLaceyS @Heathery321 #UXCareer
  • 16.
    Talent seekers caremore about your process than your final product @MandaLaceyS @Heathery321 #UXCareer Big Idea
  • 17.
    Highlight the most importantpieces UI Design @MandaLaceyS @Heathery321 #UXCareer Quality over quantity Find a way to make it presentable
  • 18.
    It doesn’t haveto be pretty, but it needs to be memorable @MandaLaceyS @Heathery321 #UXCareer Big Idea
  • 19.
    Feedback is criticalto anyone trying to improve Usability Testing @MandaLaceyS @Heathery321 #UXCareer Rehearse walking through your portfolio pieces
  • 20.
    Testing your deliveryis just as important as testing a new feature or product @MandaLaceyS @Heathery321 #UXCareer Big Idea
  • 21.
    Successful UX pros demonstratemore than their artifacts and end results (Personal) Interaction Design @MandaLaceyS @Heathery321 #UXCareer They establish personal connections.
  • 22.
  • 23.
    UX super starshave the communication skills of a pro negotiator and the patience of a kindergarten teacher @MandaLaceyS @Heathery321 #UXCareer Big Idea
  • 24.
    Recap @MandaLaceyS @Heathery321 #UXCareer UserResearch Content Strategy UI Design Usability Testing Interaction Design Some examples ...
  • 25.
    E X AM P L E: PAR (Problem Action Result)
  • 26.
    E X AM P L E: Design process
  • 27.
    E X AM P L E: Test Reports
  • 28.
    E X AM P L E: Persona creation
  • 29.
    E X AM P L E: Skills snapshot
  • 30.
    E X AM P L E: Design process
  • 31.
    E X AM P L E: Sketches
  • 32.
    E X AM P L E: Competitive Analysis
  • 33.
    E X AM P L E: Skill snapshot
  • 34.
    E X AM P L E: Artifact explanation
  • 35.
    E X AM P L E: Task Analysis
  • 36.
    E X AM P L E: Concepting
  • 37.
    Biggest Idea These techniquescan open the door to opportunities you didn’t know existed @MandaLaceyS @Heathery321 #UXCareer
  • 38.