Career advice
for new(er) UX
practitioners
Fadden, S. 2019. Career advice for new(er) UX practitioners. UX India, 10 September, Hyderabad.
Steve Fadden, Ph.D.
2
Head of User Research, Measurement & Analytics, Google
Lecturer, UC Berkeley School of Information
@sfadden on Twitter
https://www.linkedin.com/in/stevefadden/
“The UX profession has grown
substantially since 1950 and it is now
truly worldwide. Even so, the expected
growth until 2050 will dwarf anything
we’ve seen so far.”
Jakob Nielsen, 2017
Nielsen, J. (December 24, 2017). A 100-Year View of User Experience. Retrieved from: https://www.nngroup.com/articles/100-years-ux/
Share - Grow - ConnectImage: https://www.pexels.com/photo/shallow-focus-photography-of-yellow-sunflower-field-under-sunny-sky-1169084/
Understand the context
Image: https://www.pexels.com/photo/shallow-focus-photography-of-yellow-sunflower-field-under-sunny-sky-1169084/
Image: https://www.goodfreephotos.com/vector-images/female-project-manager-vector-clipart.png.php
Images: https://www.goodfreephotos.com/vector-images/female-project-manager-vector-clipart.png.php, https://commons.wikimedia.org/wiki/File:Hour_glass_clip_art.png
Typical process
1. Sourcing
2. Reviews
3. Screens
4. Interviews/assessments
5. References
6. Offer/negotiation
7. Confirmation
Image: https://www.pexels.com/photo/shallow-focus-photography-of-yellow-sunflower-field-under-sunny-sky-1169084/,
https://www.pexels.com/photo/shallow-focus-photography-of-yellow-sunflower-field-under-sunny-sky-1169084/
Have a career strategy
What do you want to be?
Search job posts
● 5 year target
● Common keywords
● Gaps
Image: https://www.nps.gov/glca/learn/news/rainbow-bridge-national-monument-designated-as-an-international-dark-sky-sanctuary.htm
Where do you want to go?
Destination list
Company reviews
Allies
Image: https://pixabay.com/photos/dream-job-application-location-job-2904780/
Explore job lists
Images: https://themanifest.com/user-experience/agencies, https://www.greatplacetowork.in/great/100-best-companies.php,
https://www.inc.com/peter-economy/glassdoor-just-announced-100-best-places-to-work-for-2019-is-your-company-on-list.html, https://www.greatplacetowork.com/best-workplaces/100-best/2019
Learn about what matters to you
Reference: https://www.glassdoor.co.in
Find allies
Reference: https://www.linkedin.com/
Who can help you?
Build your community
Draw out their stories
Offer gratitude and feedback
Image: https://snoworld.one/my-top-10-tips-for-good-leadership/
Prepare questions and talking points
“Tell me about how you became a UX
Design Manager?”
“Describe what a typical day looks for
you.”
“I noticed you used to work at
[company], can you tell me about the
differences between your current and
past role?”
“Describe the culture at [company].
What kinds of people thrive here?”
“What do you look for when you are
determining if a candidate is a good fit
for your team?”
“Over the next 2 years, what would
you advise me to develop/work on to
become a compelling candidate for
[company]?”
Close the gaps
Community feedback
Mentoring
Volunteering
Side projects
Image: https://pixabay.com/photos/planting-environment-nature-botany-1898946/
Look for opportunities everywhere
Image: https://www.globalgiving.org/, https://www.giveindia.org/volunteering/telangana/hyderabad
Curate your evidence
Consider your evidence
Before candidacy
Resume
Portfolio
Correspondence
Network feedback
During candidacy
Screening answers
Presentation
UX exercise
Interview content
Questions and engagement
Know your story
Why you are here
What you excel at
What you are developing
Image: https://pxhere.com/en/photo/1389681
Make an impression
Lead with your goal
Inverted pyramid
Functional skills > chronological roles
Image: https://commons.wikimedia.org/wiki/File:Duck-Rabbit_illusion.jpg
Image: https://www.monster.com/career-advice/article/sample-resume-ux-designer-entry-level
Image: https://www.monster.com/career-advice/article/sample-resume-ux-designer-experienced
Image: https://www.thebalancecareers.com/what-is-a-functional-resume-2061997
Image: https://www.thebalancecareers.com/what-is-a-functional-resume-2061997
Image: https://www.thebalancecareers.com/what-is-a-functional-resume-2061997
Validate your message
Assess interpretations
30 second artifact test
● Recall
● Job role target
Image: https://commons.wikimedia.org/wiki/File:Impressionism_6.jpg
Have a reason for everything
UX rationale
Prepare for the whys
● Format/message
● Field/specialty
● Organization
Image: https://pixabay.com/photos/typography-geschtaltung-fonts-1069409/
Image: https://uxmastery.com/how-to-develop-project-ideas-for-your-ux-portfolio/
Build skills
Soft skills
Cross functional collaboration
Managing conflicts
...and time
...and change
Image: https://pixabay.com/photos/team-together-hands-joined-prayer-472488/
Expertise over breadth
Mastery: tool, method, hobby
Flexibility and innovation
Image: https://www.flickr.com/photos/thebakkenmuseum/15642021859
Data understanding
Analytics and metrics
Quant and qual
Image: https://commons.wikimedia.org/wiki/File:DARPA_Big_Data.jpg
Storytelling
Engage audience
Build empathy
Provoke action
Image: https://www.jbsa.mil/News/Photos/igphoto/2000985682/
Advice
Be concise
Clarify assumptions
Crisp statements
Check in
Image: https://www.maxpixel.net/Protest-News-Reporter-Bpd-Baltimore-Urban-Police-1507128
Have a POV
Framework for rationale
Assumptions and hypotheses
Show commitment
Image: https://www.needpix.com/photo/915387/new-construction-framing-timbers-home-build-structure
Bias toward action
Have recommendations ready
Improvements, with more resources
Shortcuts, if less resources
Image: https://pxhere.com/en/photo/47097
Concise - POV - ActionImage: https://www.pexels.com/photo/shallow-focus-photography-of-yellow-sunflower-field-under-sunny-sky-1169084/
Thank you!
@sfadden on Twitter
https://www.linkedin.com/in/stevefadden/

Career advice for new(er) UX practitioners