The document discusses the concept of LeanUX. It begins with an introduction to Raven Chai, the founding principal consultant of a UX consulting firm. The bulk of the document then discusses LeanUX, emphasizing that it is about minimizing waste, not doing less UX work or being lazy. It provides examples of how LeanUX focuses on rapid prototyping and getting feedback from users early to validate ideas, rather than extensive documentation. The document concludes by outlining an agenda for discussing LeanUX further, including an overview, design stories, key learnings, and resources.
User Experience Programme showcase lightening talksNeil Allison
Six lightening talks delivered at a UX Showcase session for staff at the University of Edinburgh:
- UX Programme overview
- Human Centred Design process proposal for digital production
- Experience principles and standards development
- EdGEL development case study
- UX Training for University staff
- Web strategy development process
As user experience evolves, new practices and techniques come into vogue. At the forefront of UX today are "Lean" and Agile UX methods and approaches.
"Lean UX" has become a buzz term that has grown out of the Lean Startup movement, which is based on the Lean philosophy of Steve Blank and Eric Ries (see Eric Ries' book, Lean Startup).
There's just one problem with Lean UX- what is it exactly, and how can it be implemented well? How does one approach "Lean" as an agency, a startup, a Fortune 100? It turns out there are a lot of interpretations of Lean UX in practice, and that a one-size-fits-all methodology may not be the answer.
This diverse of Lean UX forerunners and practitioners will attempt to address these thorny questions. Panelists will spend a few minutes defining Lean UX on their own terms, including how Lean UX is similar and/or diffferent from Agile UX. Thereafter, panelists will spend 10-15 minutes digging into the nitty-gritty implementation details of how they are practicing Lean UX on a day-day level for company and client projects.
A 4 hour workshop as a follow up to the "What is UX?" presentation.
Group exercises designed to get people thinking about how UX skills are applied to their daily digital work.
Putting the theory of UX into practice with some simple core tasks.
Ericsson Review: Crafting UX - designing the user experience beyond the inter...Ericsson
There is more to a good user experience than attractive products and services that solve problems and function according to a given set of requirements. Creating products and services that provide compelling experiences for users requires planning, resources, and processes for monitoring progress and measuring quality – crafting UX.
Modern users are savvy and demanding, and their expectations are high. They want products and services that provide some level of value. They want their products to be aesthetically pleasing, emotionally satisfying, as well as easy to learn, use, install, maintain and upgrade.
Ericsson is shifting from being driven by technology to being driven by needs and experiences. This shift has manifested itself in the development of a design approach that gets close to the user. Crafting UX is a user experience (UX) framework with roles, responsibilities and guidelines to better understand, define and meet users’ needs.
Designing similar – yet not identical – assets that provide comparable functionality, in different ways for different products, is neither financially justifiable nor good in terms of usability. By reusing common assets and code for similar functionalities, design teams can focus on the important task of creating relevant content and functionality; in other words, content that is useful and usable.
By establishing a shared vision across all groups involved in the development of products and services teamwork becomes more effective and coordinated efforts lead to a greater design and a better user experience.
User Experience Programme showcase lightening talksNeil Allison
Six lightening talks delivered at a UX Showcase session for staff at the University of Edinburgh:
- UX Programme overview
- Human Centred Design process proposal for digital production
- Experience principles and standards development
- EdGEL development case study
- UX Training for University staff
- Web strategy development process
As user experience evolves, new practices and techniques come into vogue. At the forefront of UX today are "Lean" and Agile UX methods and approaches.
"Lean UX" has become a buzz term that has grown out of the Lean Startup movement, which is based on the Lean philosophy of Steve Blank and Eric Ries (see Eric Ries' book, Lean Startup).
There's just one problem with Lean UX- what is it exactly, and how can it be implemented well? How does one approach "Lean" as an agency, a startup, a Fortune 100? It turns out there are a lot of interpretations of Lean UX in practice, and that a one-size-fits-all methodology may not be the answer.
This diverse of Lean UX forerunners and practitioners will attempt to address these thorny questions. Panelists will spend a few minutes defining Lean UX on their own terms, including how Lean UX is similar and/or diffferent from Agile UX. Thereafter, panelists will spend 10-15 minutes digging into the nitty-gritty implementation details of how they are practicing Lean UX on a day-day level for company and client projects.
A 4 hour workshop as a follow up to the "What is UX?" presentation.
Group exercises designed to get people thinking about how UX skills are applied to their daily digital work.
Putting the theory of UX into practice with some simple core tasks.
Ericsson Review: Crafting UX - designing the user experience beyond the inter...Ericsson
There is more to a good user experience than attractive products and services that solve problems and function according to a given set of requirements. Creating products and services that provide compelling experiences for users requires planning, resources, and processes for monitoring progress and measuring quality – crafting UX.
Modern users are savvy and demanding, and their expectations are high. They want products and services that provide some level of value. They want their products to be aesthetically pleasing, emotionally satisfying, as well as easy to learn, use, install, maintain and upgrade.
Ericsson is shifting from being driven by technology to being driven by needs and experiences. This shift has manifested itself in the development of a design approach that gets close to the user. Crafting UX is a user experience (UX) framework with roles, responsibilities and guidelines to better understand, define and meet users’ needs.
Designing similar – yet not identical – assets that provide comparable functionality, in different ways for different products, is neither financially justifiable nor good in terms of usability. By reusing common assets and code for similar functionalities, design teams can focus on the important task of creating relevant content and functionality; in other words, content that is useful and usable.
By establishing a shared vision across all groups involved in the development of products and services teamwork becomes more effective and coordinated efforts lead to a greater design and a better user experience.
Designing our future overlords or: How I Learned to Stop Worrying and Love Ro...Progress UX
Presentation delivered to Austin UXPA chapter meeting - October 2013. Speaker: Jon-Eric Steinbomer, Principal and Research Director at Progress UX Research in Austin, Texas.
User Experience Design: A basic level understanding of UXD for developer community. This is a quick summary and also consists of few tips and tricks to make your application usable.
Owning the product by owning the user experienceMark Notess
Effective product ownership means owning the user’s experience (UX) of that product. This presentation provides a practical introduction to UX concepts and methods as adapted for Agile software development. Sample deliverables, activities and results will be drawn from the Avalon Media System project, a jointly developed open source system developed by Indiana University and Northwestern University. This was presented at Agile Indy 2014.
The Business of UX - People Process and Tech - Miner, Toftscott74m
Slides from June 24 presentation to Business Innovation Growth Council and the Charlotte Regional Technology Executives Council (CRTEC). Presented by Scott Miner and Niels Toft from Technekes.
Usability of web application.
@ Kindly Follow my Instagram Page to discuss about your mental health problems-
-----> https://instagram.com/mentality_streak?utm_medium=copy_link
@ Appreciate my work:
-----> behance.net/burhanahmed1
Thank-you !
An introduction to Lean UX, grounded in Lean Startup and Agile principles. A starting point for shifting today's organizations towards a safer sustainable approach to product design and development.
Designing user experience (ux) for digital productsVijay Morampudi
User experience design isn’t just moving pixels; it’s much bigger than solely the user interface (UI). You should start considering the entire customer experience: the full life-cycle of your customer’s experience across every channel, digital and non-digital. Evaluate every touch point, and redesign each one as necessary to meet your customer’s needs. The theme of this talk is how to define User Experience (UX) for digital products
Key takeaways
• Applying Design Thinking to UX
• From touch points to end-to-end experiences
• User research and Analytics to identify Personas and pain points
• Journey mapping
• Wireframing from lo-fi to hi-fi
• Usability and A/B testing
Product + UX: How to combine strengths to make something truly great!Jeremy Johnson
With modern organizations finally starting to embrace User Experience as part of their product teams, and product leaders moving to more strategic roles within these teams, how can we combine the strengths of both roles to make something truly great?
Product + UX: How to combine strengths to make something truly great! *Updated*Jeremy Johnson
*Updated version for Vista UX Conference Keynote* With modern organizations finally starting to embrace User Experience as part of their product teams, and product leaders moving to more strategic roles within these teams, how can we combine the strengths of both roles to make something truly great?
Convergent Experiences: Why UX Approaches to Designing Modern Web Systems are...Catherine Hills
Presented at the Web Meetup Melbourne (November 2017) - "Web Accessibility, UX Approaches, and Lessons Learned from 22 years in Design"
Human-centered design and right-time right-context experiences are hugely important for building user-centered web applications. Competing with detailed considerations of the system user are business objectives of speed and value to market. Now, with the convergence of experiences in new technologies such as the Progressive Web, UX approaches such as early stage prototyping and testing, the establishment of accessible front-end design systems and Lean, experimental feedback loops are more important than ever. These UX practices support nimble, collaborative design behaviour and limit system front-end technical as well as design legacy in all that we build in our systems. The goals of these UX approaches are to benefit our users as well as optimise our workflows and human interactions in our teams.
https://www.meetup.com/en-AU/the-web/events/244943794/
An overview of older but still relevant techniques when we think about interaction design. If you're a practitioner now there's nothing new here but if you're trying to understand what interaction design is and how it adds value this is a good place to start.
This is the deck of my presentation at Interaction 14.
Here's the video: https://vimeo.com/86495316
UX is a broad field and designers are increasingly playing a strategic role in many companies. Be that designer.
Businesses are increasingly adopting user-centered approaches to create experiences, moving UX design to be one of the core activities driving the company strategy and operations.
This is an incredibly valuable opportunity that we designers can take to step up and contribute to create the great experiences and services they envision, taking our vision, tools and understanding to a different level. But we need to learn the new skills to play at this table, a table that's often speaking a different language with a lot of politics and different stakeholders.
Meetup 31 UX Presentation by Ergonaute ConsultingSilicon Halton
Presenter 1 of 3 of 10 UX Methods To Help You Build Great Applications.
Rami Tabbah is a usability consultant with over 20 years experience. He holds a Masters of Engineering in Cognitive Ergonomics. His focus is to create efficient user interfaces that affect the business bottom line.
@Ergonaute
blog.ergonaute.net
See www.SiliconHalton.com
Designing our future overlords or: How I Learned to Stop Worrying and Love Ro...Progress UX
Presentation delivered to Austin UXPA chapter meeting - October 2013. Speaker: Jon-Eric Steinbomer, Principal and Research Director at Progress UX Research in Austin, Texas.
User Experience Design: A basic level understanding of UXD for developer community. This is a quick summary and also consists of few tips and tricks to make your application usable.
Owning the product by owning the user experienceMark Notess
Effective product ownership means owning the user’s experience (UX) of that product. This presentation provides a practical introduction to UX concepts and methods as adapted for Agile software development. Sample deliverables, activities and results will be drawn from the Avalon Media System project, a jointly developed open source system developed by Indiana University and Northwestern University. This was presented at Agile Indy 2014.
The Business of UX - People Process and Tech - Miner, Toftscott74m
Slides from June 24 presentation to Business Innovation Growth Council and the Charlotte Regional Technology Executives Council (CRTEC). Presented by Scott Miner and Niels Toft from Technekes.
Usability of web application.
@ Kindly Follow my Instagram Page to discuss about your mental health problems-
-----> https://instagram.com/mentality_streak?utm_medium=copy_link
@ Appreciate my work:
-----> behance.net/burhanahmed1
Thank-you !
An introduction to Lean UX, grounded in Lean Startup and Agile principles. A starting point for shifting today's organizations towards a safer sustainable approach to product design and development.
Designing user experience (ux) for digital productsVijay Morampudi
User experience design isn’t just moving pixels; it’s much bigger than solely the user interface (UI). You should start considering the entire customer experience: the full life-cycle of your customer’s experience across every channel, digital and non-digital. Evaluate every touch point, and redesign each one as necessary to meet your customer’s needs. The theme of this talk is how to define User Experience (UX) for digital products
Key takeaways
• Applying Design Thinking to UX
• From touch points to end-to-end experiences
• User research and Analytics to identify Personas and pain points
• Journey mapping
• Wireframing from lo-fi to hi-fi
• Usability and A/B testing
Product + UX: How to combine strengths to make something truly great!Jeremy Johnson
With modern organizations finally starting to embrace User Experience as part of their product teams, and product leaders moving to more strategic roles within these teams, how can we combine the strengths of both roles to make something truly great?
Product + UX: How to combine strengths to make something truly great! *Updated*Jeremy Johnson
*Updated version for Vista UX Conference Keynote* With modern organizations finally starting to embrace User Experience as part of their product teams, and product leaders moving to more strategic roles within these teams, how can we combine the strengths of both roles to make something truly great?
Convergent Experiences: Why UX Approaches to Designing Modern Web Systems are...Catherine Hills
Presented at the Web Meetup Melbourne (November 2017) - "Web Accessibility, UX Approaches, and Lessons Learned from 22 years in Design"
Human-centered design and right-time right-context experiences are hugely important for building user-centered web applications. Competing with detailed considerations of the system user are business objectives of speed and value to market. Now, with the convergence of experiences in new technologies such as the Progressive Web, UX approaches such as early stage prototyping and testing, the establishment of accessible front-end design systems and Lean, experimental feedback loops are more important than ever. These UX practices support nimble, collaborative design behaviour and limit system front-end technical as well as design legacy in all that we build in our systems. The goals of these UX approaches are to benefit our users as well as optimise our workflows and human interactions in our teams.
https://www.meetup.com/en-AU/the-web/events/244943794/
An overview of older but still relevant techniques when we think about interaction design. If you're a practitioner now there's nothing new here but if you're trying to understand what interaction design is and how it adds value this is a good place to start.
This is the deck of my presentation at Interaction 14.
Here's the video: https://vimeo.com/86495316
UX is a broad field and designers are increasingly playing a strategic role in many companies. Be that designer.
Businesses are increasingly adopting user-centered approaches to create experiences, moving UX design to be one of the core activities driving the company strategy and operations.
This is an incredibly valuable opportunity that we designers can take to step up and contribute to create the great experiences and services they envision, taking our vision, tools and understanding to a different level. But we need to learn the new skills to play at this table, a table that's often speaking a different language with a lot of politics and different stakeholders.
Meetup 31 UX Presentation by Ergonaute ConsultingSilicon Halton
Presenter 1 of 3 of 10 UX Methods To Help You Build Great Applications.
Rami Tabbah is a usability consultant with over 20 years experience. He holds a Masters of Engineering in Cognitive Ergonomics. His focus is to create efficient user interfaces that affect the business bottom line.
@Ergonaute
blog.ergonaute.net
See www.SiliconHalton.com
The art and science of UX & responsive designLee McIvor
These are the slides from my UX Cambridge presentation. When I speak I don't put much detail on the actual slides, but there should be enough here to get my point.
Talk at UX Brighton 2011, describing the motivation for cross-channel design, the role of pervasive information architectures, and focusing on place-making and correlation.
UX Romandie Episode 14: Metadata in the Cross-Channel Ecosystemaungstad
Keynote presentation for the UX Romandie group on March 26, 2013 at the Hotel Bristol in Geneva, Switzerland. An introduction to how metadata enables us to manage, describe and exchange information objects. Topics covered include: content strategy, responsive design, rich snippets, cross-channel service design, the internet of things, xml schema, metadata frameworks such as Good Relations and OASIS, Linked Data and Ontologies.
User Experience Architecture in a Cross-Channel WorldAustin Govella
One of the dirty secrets about cross-channel user experience is that we've always worked cross-channel. What's changed is how much—and how well—we can impact the experience across these channels.
In this presentation, we’ll examine three guiding principles for working cross-channel. With those principles in mind, we’ll look at four tools you can use to help guide and improve cross-channel user experiences at your organization.
Fallstudien und Projektbeispiele zur Methode "Fokusgruppen". Welche Fragestellungen gab es und welchen Nutzen haben die Gruppendiskussionen für unsere Kunden gestiftet?
Video: https://www.youtube.com/watch?v=Lka7nsDsZk8
There’s real evidence that Agile software engineering projects work better than waterfall. In Silicon Valley, Agile is the de-facto standard for innovating new products. But an Agile project needs good product management and good UX design to succeed. Fitting UX in with product management and Agile can be uncomfortable for UX designers. Once you get it, though, you’ll never want to work any other way. We’ll look at:
- Why Agile works well for innovation and for software delivery
- What product management is and why your software product can’t succeed without it
- The different product phases: Discover, expand and exploit
- The role of UX in each phase
- Setting up hypotheses and metrics to keep Agile teams on track
Gaming it: Was User Experience Designer von Game Designern lernen könnenSebastian Deterding
Präsentation auf dem World Usability Day Hamburg am 12. November 2009: Warum sich Game Design nicht unbedingt auf Software übrtragen läßt - und was Designer trotzdem von Spielen lernen können.
Designing for Cross Channel User ExperienceChrissy Welsh
Users often don’t complete an activity in one sitting or through a single channel. Sometimes users are interrupted, sometimes it is more appropriate to switch device, or they move from the digital world to the physical world—and vice versa—by choice or necessity.
For these reasons, it’s important to offer a seamless experience as users move from channel to channel to complete activities. The continuity of experience will become increasingly important as the line between the digital and physical worlds continues to blur. This talk will give practical advice for cross device design for users, and the important mobile technology plays in the role of seamless experiences.
Proven Strategies for increasing Adoption and EngagementChristian Buckley
While Office 365 continues to grow at a rapid rate, adoption can be slow and difficult without a strategy in place. This presentation covers a number of different topics that all have an impact on end user adoption and engagement. This presentation shares: a "go to market" strategy for a successful Office 365 deployment; productivity features that will enhance adoption; strategies for keeping end users engaged; how to track usage and activity so you can measure your success; and touches on many of the productivity features (Groups, Delve, Yammer, co-editing, etc). The primary focus, however, is on the management/ongoing educational aspects of a successful deployment.
Walk, Don't Run: Incremental Change in Enterprise UXuxpin
You'll learn:
- A realistic approach to product improvement in large enterprises
- How to create and execute a pilot program for overcoming “product stagnation”
- How to scale the program to a growth team dedicated to improving existing products
Deliverable 2 - Using Visuals to Enhance Viewer PerceptionCompet.docxtheodorelove43763
Deliverable 2 - Using Visuals to Enhance Viewer Perception
Competency
Analyze and interpret perceptual elements of visual media communication to identify effective visual messages.
Scenario
You have been hired by a large law enforcement agency to analyze the images used on advertising billboards in both urban and suburban regions. The billboards visually display a new campaign message to improve neighborhood safety.
During your analysis, you find that the images used on billboards in the urban areas are exactly the same as the images used in the suburban areas. Both images show parents happily talking with law enforcement officers while children run over green lawns having a fun balloon fight. You decide that these images are not sending proper perceptual messages. You decide to create a visual analysis video for the law enforcement agency to share with the administration
For the video visual analysis, you realize you will need to find two new images that are quite different from one another. One image will be used on the urban billboard, and the other image will be used on the suburban billboard. In your video presentation, you will compare and contrast how each image utilizes the following:
1. Compare and contrast the visual elements of cultural familiarity. Explain why it is important to use culturally familiar visuals that are quite different in the urban and suburban billboard images. Include specific visuals in your visual analysis.
2. Identify specific visual examples of the following cognitive elements: memories, experiences, and expectation. Compare and contrast how urban and suburban viewers may be affected differently by those specific cognitive visual elements.
3. Explain the difference between urban and suburban viewers' emotionally engagement with each of the billboard images.
4. Identify visual semiotic codes in both images: metonymic, analogical, displaced, and condensed. Discuss the importance of using these codes. Include specific visuals in each part of your visual analysis.
As you outline your ideas for the video, you decide to record your verbal analysis while analyzing the two visuals in less than seven minutes for added clarity.
/
FEATURE
8 common project management mistakes — and how to avoid them
IT executives and certified project management professionals reveal the most common reasons projects get derailed and
what project managers can do to keep them on track.
By Jennifer Lonoff Schiff
CIO |
JUN 28, 2017 3:00 AM PDT
So many projects, so much mismanagement. That's the refrain of many IT executives. Indeed, even with project
management software, IT projects often wind up taking longer (much longer) than planned and costing more than
budgeted.
While no two projects are exactly the same, the issues that can affect — and potentially jeopardize — them are
often quite similar. And even good project managers can make mistakes when wrangling a big, complex project —
or when being bombarded with change requests..
Deliverable 2 - Using Visuals to Enhance Viewer PerceptionCompet.docxcargillfilberto
Deliverable 2 - Using Visuals to Enhance Viewer Perception
Competency
Analyze and interpret perceptual elements of visual media communication to identify effective visual messages.
Scenario
You have been hired by a large law enforcement agency to analyze the images used on advertising billboards in both urban and suburban regions. The billboards visually display a new campaign message to improve neighborhood safety.
During your analysis, you find that the images used on billboards in the urban areas are exactly the same as the images used in the suburban areas. Both images show parents happily talking with law enforcement officers while children run over green lawns having a fun balloon fight. You decide that these images are not sending proper perceptual messages. You decide to create a visual analysis video for the law enforcement agency to share with the administration
For the video visual analysis, you realize you will need to find two new images that are quite different from one another. One image will be used on the urban billboard, and the other image will be used on the suburban billboard. In your video presentation, you will compare and contrast how each image utilizes the following:
1. Compare and contrast the visual elements of cultural familiarity. Explain why it is important to use culturally familiar visuals that are quite different in the urban and suburban billboard images. Include specific visuals in your visual analysis.
2. Identify specific visual examples of the following cognitive elements: memories, experiences, and expectation. Compare and contrast how urban and suburban viewers may be affected differently by those specific cognitive visual elements.
3. Explain the difference between urban and suburban viewers' emotionally engagement with each of the billboard images.
4. Identify visual semiotic codes in both images: metonymic, analogical, displaced, and condensed. Discuss the importance of using these codes. Include specific visuals in each part of your visual analysis.
As you outline your ideas for the video, you decide to record your verbal analysis while analyzing the two visuals in less than seven minutes for added clarity.
/
FEATURE
8 common project management mistakes — and how to avoid them
IT executives and certified project management professionals reveal the most common reasons projects get derailed and
what project managers can do to keep them on track.
By Jennifer Lonoff Schiff
CIO |
JUN 28, 2017 3:00 AM PDT
So many projects, so much mismanagement. That's the refrain of many IT executives. Indeed, even with project
management software, IT projects often wind up taking longer (much longer) than planned and costing more than
budgeted.
While no two projects are exactly the same, the issues that can affect — and potentially jeopardize — them are
often quite similar. And even good project managers can make mistakes when wrangling a big, complex project —
or when being bombarded with change requests..
Task maps. Customer journeys. Cognitive walk-throughs. All are artifacts of our process of seeking understanding about our users that we likely create on a regular basis. But how can we better connect that work to the process of web site data collection and analysis?
Learn how we can adapt our existing process and artifacts to drive the definition of what user data we need to collect, as well as how to better analyze and validate what we do, including:
- Using existing site analytics to set a behavioral baseline.
- Defining what we want to measure based on task maps and other UX artifacts.
The result? Consensus on user behavior as expressed through data that can be used to tell the evolving story about our users and create better products for them.
This has a short write up about how I discovered usability and how it led me to UX. It also includes information about my professional & personal achievements, a list of specialists that I usually work with as an UX Consultant or UI Designer.
Also included in my cv; a list of UX research/data collecting methods, my skill set and tools.
Дизайн – это решение проблемы. Продукты, которые мы создаем, хороши ровно настолько, насколько хорошо мы изначально определили и поняли проблемы, которые хотим решить. Когда компания хочет изменить продукт и сделать это быстро, у дизайн команды не так много времени на поиск и предоставление заказчику жизнеспособного решения. В своем докладе я открою секрет, как оставаться на одной волне с заказчиками по поводу ваших пользователей, юзкейсов, бизнес-целей и проблем, найденных в продукте.
В Wrike мы улучшаем наш продукт, работая по системе дизайн-спринтов. Она позволяет нам создавать жизнеспособный, протестированный и валидированный концепт всего за 5 дней. С удовольствием расскажу о том, как это работает.
World Usability Day 2016 in Antwerp (Belgium), Thursday, November 10th - Jan Moons, UX expert and co-founder at UXprobe
"Hands on with Lean and Agile User Testing"
Jan Moons shows how to use the latest tools to easily integrate user testing into a lean process. Discover how user testing can be the answer for problems of conversion, usability, and UX quality. In the workshop you will explore all sides of user testing (be the user, be the moderator, be the client) and you will see how lean and agile user testing can be.
Jan is the co-founder of UXprobe, company that is focused on a mission of helping companies build great digital products that deliver a fantastic user experience. Jan has almost 20 years of experience as a software engineer and is a certified usability designer.
Julie Grundy gives an overview of user experience Design, why it's important, guiding principles, UX research overview, and tactics used by UX professionals. November 2015.
Similar to Lean UX presentation (UXSG meetup #9) (20)
Embrace and Beyond Mobility: Design for the Ideal Dining Experience | 拥抱和超越移...UX Consulting Pte Ltd
A workshop conducted in User Friendly China Conference 2011 on "Design for the Ideal Dining Experience".
We have great fun facilitating different teams in designing some restaurant concepts that are beyond imagination.
Speaker:
蔡文强 Raven Chai
创始人及首席咨询师 UX Consulting
主要发起人 新加坡 UXSG Group
李毓修 Li Yu-Hsiu
使用者经验总监 崴峰科技
主要发起人 台湾 UiGathering
User experience is vital, and the word "design" seems to be a buzz word and a magical pill to elevate products or services - all thanks to global success and publicity of Apple. Organisations in Asia will benefit by grasping the essence of user experience and design research. Lean UX evolved from well-understood UX practices, to conduct UX in a much leaner and cost effective way. As the saying goes" Some UX is better than no UX"!
Raven will share fundamental concepts and "quick-and-dirty" tips that enable improvement on user experience of products or services in a cost effective manner with case studies.
Usable websites offer great user experiences, and great user experiences lead to happy customers.
My first featured article focus on the topic - 3 Common Web Usability Mistakes, and some good examples & best practices for each of them.
- Registration Form
- Shopping Cart
- Product Comparison
7 Alternatives to Bullet Points in PowerPointAlvis Oh
So you tried all the ways to beautify your bullet points on your pitch deck but it just got way uglier. These points are supposed to be memorable and leave a lasting impression on your audience. With these tips, you'll no longer have to spend so much time thinking how you should present your pointers.
Between Filth and Fortune- Urban Cattle Foraging Realities by Devi S Nair, An...Mansi Shah
This study examines cattle rearing in urban and rural settings, focusing on milk production and consumption. By exploring a case in Ahmedabad, it highlights the challenges and processes in dairy farming across different environments, emphasising the need for sustainable practices and the essential role of milk in daily consumption.
Transforming Brand Perception and Boosting Profitabilityaaryangarg12
In today's digital era, the dynamics of brand perception, consumer behavior, and profitability have been profoundly reshaped by the synergy of branding, social media, and website design. This research paper investigates the transformative power of these elements in influencing how individuals perceive brands and products and how this transformation can be harnessed to drive sales and profitability for businesses.
Through an exploration of brand psychology and consumer behavior, this study sheds light on the intricate ways in which effective branding strategies, strategic social media engagement, and user-centric website design contribute to altering consumers' perceptions. We delve into the principles that underlie successful brand transformations, examining how visual identity, messaging, and storytelling can captivate and resonate with target audiences.
Methodologically, this research employs a comprehensive approach, combining qualitative and quantitative analyses. Real-world case studies illustrate the impact of branding, social media campaigns, and website redesigns on consumer perception, sales figures, and profitability. We assess the various metrics, including brand awareness, customer engagement, conversion rates, and revenue growth, to measure the effectiveness of these strategies.
The results underscore the pivotal role of cohesive branding, social media influence, and website usability in shaping positive brand perceptions, influencing consumer decisions, and ultimately bolstering sales and profitability. This paper provides actionable insights and strategic recommendations for businesses seeking to leverage branding, social media, and website design as potent tools to enhance their market position and financial success.
Unleash Your Inner Demon with the "Let's Summon Demons" T-Shirt. Calling all fans of dark humor and edgy fashion! The "Let's Summon Demons" t-shirt is a unique way to express yourself and turn heads.
https://dribbble.com/shots/24253051-Let-s-Summon-Demons-Shirt
White wonder, Work developed by Eva TschoppMansi Shah
White Wonder by Eva Tschopp
A tale about our culture around the use of fertilizers and pesticides visiting small farms around Ahmedabad in Matar and Shilaj.
Expert Accessory Dwelling Unit (ADU) Drafting ServicesResDraft
Whether you’re looking to create a guest house, a rental unit, or a private retreat, our experienced team will design a space that complements your existing home and maximizes your investment. We provide personalized, comprehensive expert accessory dwelling unit (ADU)drafting solutions tailored to your needs, ensuring a seamless process from concept to completion.
Book Formatting: Quality Control Checks for DesignersConfidence Ago
This presentation was made to help designers who work in publishing houses or format books for printing ensure quality.
Quality control is vital to every industry. This is why every department in a company need create a method they use in ensuring quality. This, perhaps, will not only improve the quality of products and bring errors to the barest minimum, but take it to a near perfect finish.
It is beyond a moot point that a good book will somewhat be judged by its cover, but the content of the book remains king. No matter how beautiful the cover, if the quality of writing or presentation is off, that will be a reason for readers not to come back to the book or recommend it.
So, this presentation points designers to some important things that may be missed by an editor that they could eventually discover and call the attention of the editor.
1. LeanUX
It’s
not
lazy
UX,
It’s
about
minimizing
waste
Raven
Chai
Founding
Principal
Consultant
2. 2
RAVEN CHAI
Founding Principal Consultant
• Over 15 years experience as a technologist, designer and user experience
practitioner
• Completed over 120 UX projects since 2006
• Evaluated and assessed more than 1,000 startups across Asia
• Formed a local UX Community - UXSG
User Experience Professional Association - Asia Region, Leadership Team
Founder & Principal Consultant
Founder of UXSG Community
Partnership / Mentorship
Certi8ied
Practising
Management
Consultant
under
SPRING
Singapore
3. UX Consulting - What We Do
Design
Research
and
Service
Design
Methodology
4. Some stuff I’m involved in...
Public
Sector
Private
Sector
9. “Lean
UX”
implies
that
less
UX
is
being
done.
!
That
couldn’t
be
further
from
the
truth,
nor
is
it
something
we
should
encourage.
Source:
Ar*cle
from
Whitney
Hess,
Feb
27,
2011
-‐
Why
I
detest
the
term
“Lean
UX”
11. hFp://www.vuidesign.net/wp-‐content/images/documenta*on.jpg
It
is
NOT
Anti-‐deliverable
It
is
a
refocusing
of
UX
efforts
away
from
the
documentation
and
moves
towards
validating
product
hypotheses
Source:
Ar*cle
from
Jeff
Gothelf,
Mar
07,
2011,
Lean
UX:
GeUng
Out
Of
The
Deliverables
Business
12. It
is
NOT
design-‐by-‐committee
Who
needs
vision
when
you
have
meetings?
hFp://www.joerib.com/wp-‐content/uploads/design-‐by-‐commiFee.jpg
13. The
only
thing
being
removed
is
waste
Minimizes
the
time
spent
heading
down
the
wrong
path
hFp://notjustalive.files.wordpress.com/2010/12/lazy-‐cat5.jpgSource:
Ar*cle
from
Jeff
Gothelf,
Mar
07,
2011,
Lean
UX:
GeUng
Out
Of
The
Deliverables
Business
14. Prototype
communicates
everything
The
fastest
way
between
you
and
your
customers
hFp://xunyangixd.files.wordpress.com/2011/04/just-‐the-‐ux-‐process-‐large.jpgSource:
Ar*cle
from
Jeff
Gothelf,
Mar
07,
2011,
Lean
UX:
GeUng
Out
Of
The
Deliverables
Business
15. You
don’t
need
“The
Spec”
to
keep
control
You
are
in
the
problem-‐solving
business,
and
you
don’t
solve
problems
with
design
documentation.
hFp://www.arcelormiFal.com/distribu*onsolu*ons/repo/angelique/Corporate_picture_Document_Control_MR_RF.JPG
Source:
Ar*cle
from
Jeff
Gothelf,
Mar
07,
2011,
Lean
UX:
GeUng
Out
Of
The
Deliverables
Business
16. If
you
spend
3
months
perfecting
a
design
only
to
8ind
out
it
fails
to
meet
customer
and/or
business
needs,
you’ve
just
!
wasted
3
months
of
your
life,
not
to
mention
your
team’s
Source:
www.jeffgothelf.com/blog
19. The
Value
of
the
Minimum
Viable
Product
The
bare
feature
set
needed
to
prove
out
a
hypothesis
Source:
Ar*cle
from
Jeff
Gothelf,
Mar
07,
2011:
Lean
UX:
GeUng
Out
Of
The
Deliverables
Business hFp://i-‐cdn.apartmenFherapy.com/uimages/re-‐nest/plane12609.jpg
20. Started
with
a
boring
3
minute
video
in
2008
for
their
minimum
viable
product,
beta
waiHng
list
jump
from
5,000
to
75,000
in
one
day
(Mar
2008)
Started
in
1984
with
a
single
Boeing
747
flying
a
single
route
(Gatwick
to
Newark
and
back).
As
they
got
the
Virgin
magic
working
and
debugged,
they
added
more
planes
and
more
routes.
Examples
of
Minimum
Viable
Product
(MVP)
It
started
out
as
a
simple
WordPress
blog,
the
point.com
with
a
widget
that
used
AppleScript
to
send
PDFs
coupons
via
Mail.app
21. Same
principle
is
applicable
for
the
larger,
growing
Mirms
too!
You
probably
won’t
fancy
the
1st
version
of
Facebook,
but
it
started
to
address
user
needs
first
From
iPhone
2G
to
4S
model
since
January
9,
2007
2004 2007
20092012
Despite
Basecamp’s
popularity,
the
team
keeps
improving
the
UX
and
usability
of
the
portal
29
Jun
2007 11
Jul
2008 8
Jun
2009 24
Jun
2010 7
October
2011
24. Case Study - SMRTConnect Mobile App
Some
facts:
• Commuters
wants
it
• More
than
80%
visitors
are
repeat
users
• But
received
plenty
of
complaints
and
negative
feedback
• Drastic
drop
in
usage
due
to
poor
performance
and
usability
• Yearn
for
better
improvement
32. Rapid Prototyping Process
Start
small
with
a
only
few
key
areas,
grows
in
breath
and
depth
over
multiple
iterations
Launched
iPhone
v1.1
on
19
Sep
2012
33. Design > Build > Launch
Quantitative
data
Qualitative
data
Identify
key
pain
points
Create
storyboard,
focusing
on
people
behaviour
and
social
norms
Paper
prototyping
to
validate
interaction
Elow
Create
low-‐Eidelity
prototype
for
guerrilla
user
testing
Adopt
design
best
practices
Guerrilla
user
testing
to
validate
hypothesis
Iterate
design
and
create
high-‐Eidelity
prototype
Create
design
document
for
technical
development
Iterate
design
along
when
discover
new
user
scenarios
Launch
v1
Eirst,
validate
usage
behaviour
and
plan
for
v2
34. Launched after 6 months of User Research, Prototyping and Coding
Launched
iPhone
v1.1
on
19
Sep
2012
36. Case Study - Schoozit Mobile App
The
team
wants
to
develop
a
solution
to
collect
information
about
a
child’s
growth,
development
and
education.
Put$together$such$informa1on$
clearly$&$1mely$into$a$
$Learning$Journey.$
37. User Research - Understanding your target users’ motivation
Why and how they may use the product
Teachers’
responses
13
30%
11%
37
28%
32
2%
2
34
2%
3
26%
Parents’
responses
2
14%
4
29%
21%5
36%
3
38. User Research - Identify your users’ pain points
Pre-‐school
Teachers
2
3
1 Documenting
too
many
portfolios
-‐
Lack
of
manpower
-‐
Not
able
to
document
with
full
focus
-‐
Multi-‐tasking
Not
able
to
document
immediately
by
writing
notes
or
using
camera
Lack
of
time
Parents
4 When
children
are
frequently
absence
from
school
Child’s
behavior
-‐
Repetitive
actions
and
motivational
rewards
DifEiculty
in
organizing
photos
and
videos2
1
Initial findings gives you a starting point
39. User Research - Observation and depth Interviews gives you insights with context
Validate your assumptions
A
Typical
Day
in
School
Observation
on
how
lessons
were
carried
out
Depth
Interviews
with
Users
Understand
their
motivations,
needs
and
pain
points
40. Experience Design - Understand where your product can be most effective
Design Customer Journey Map
Scenario 1: Teacher TUV decided to create a development milestone for her
students so that it could act as a goal to what is needed to be
achieved by a certain period of time.
With the development milestones, it could be of any type of developement be it language, motor
skills, etc. and parents are allowed to update the date as to when it must be achieved.
Teacher TUV
Parents
Child!s
Development
Milestones
Ok
Language
Age:
Development:
Date:
29 Dec 2012
Ages 6 to 12
Child!s
Development
Milestones
Ok
Language
Age:
Development:
Date:
15 Dec 2012
Ages 6 to 12
Scenario 2: Teacher TUV has to set a !to-do"checklist for the students and
parents to view so that it could act as a reminder and students are
able to complete the tasks given.
With the ‘to-do’ checklist, parents will be able to check up on their child’s task and make sure they
have completed it. Once completed, parents are able to update the checklist.
Teacher TUV
John"s Parents
John completed
his Maths homework. Today!s Checklist
Ok
Maths H/W
Spelling Test
Revision
Today!s Checklist
Send
Maths H/W
Spelling Test
Revision
Notification
Teacher TUV
requires your
acknowledgement
Student!s
Progress
Acknowledge
John Tay
06/10/2013
- Full marks for
spelling
Parents
Once teachers have updated on the students’ progress, parents will
receive a notification alert asking for their acknowledgement.
Parents will read through the progress and able to acknowledge it simply
by pressing on the ‘Acknowledge’ button.
Scenario 3: At the end of the day, Teacher TUV updated
on all of her students! progress for the spelling
test she conducted earlier on and she
requires all parents to acknowledge on their
child!s progress. Teachers are able to tag student before posting out the remarks. Same goes for uploading a photo. They can
tag student and also put a caption after taking a photo of the student’s progression.
Afterwhich, parents will receive a notification alert on the tagged photo or remark.
Scenario 4: Teacher TUV wants to update on one of her student!s progression by
posting remarks as well as taking a photo and uploading it to the
student!s profile for his parents to view.
Post Photo
Post
Caption
Tag
John is starting
to socialise!
John Tay
Teacher TUV of Class XYZ
Post Remark
Post
Remark
Tag
John needs to
improve on his
spelling.
John Tay
Notification
Teacher A has
tagged you in a
photo.
Teacher A has left
a remark.
John!s Parents
Given that Teacher XYZ teaches two classes, the search results will be
restricted to only the classes that she is teaching.
Search
Ok
May
May Chua
May Wong
Teacher XYZ of
Class XYZ and Class TUV
May Chua
Class XYZ
May Wong
Class TUV
May Lim
Class PQR
Scenario 6: Teacher XYZ wants to search for one of her
students named May Wong from Class TUV.
ParentsTeacher TUV of Class XYZ
Parents: I would like to enquire
about tomorrow’s lesson
Teacher A: Yes sure. How may I
help you?
Parents: How would tomorrow’s
lesson benefit my child?
Message
Messages can be set to private where only chosen recipient(s) (Teachers/Principal) is/are able
to view.
Teacher XYZ of Class XYZ
Teacher PQR of Class TUV
Principal
Scenario 5: Parents having a personal conversation via Schoozitʼs
message feature with their childrenʼs teacher(s)
Appendix 5.7
Appendix 5.1 Appendix 5.2 Appendix 5.3 Appendix 5.4
Appendix 5.5
Appendix 5.6
In terms of tagging photos, Teachers are allowed to tag students even from other classes that they are
not teaching.
Scenario 7: Teacher TUV attended the Inter-Class Competition and took photos
which includes students from other classes and she wants to tag them.
Inter-Class Competition
Teacher TUV of Class XYZ
Post Photo
Post
Caption
Tag
Competition
David
David Chua
David Chan
David Chua
Class TUV
Simon Tan
Class PQR
41. Story
3
Application
in
Agile
UX
Approach
Due to sensitivity of the case study, the slides for
Story 3 will not be available for public viewing
44. 2. Features begin as hypotheses to be tested before heavy investment
3. A feature starts as a minimum valuable feature, and then iterates
4. Proof carries more weight than opinion
5. The team talks to real customers on a regular basis, including in-person
1. You are composed of small, goal-driven, cross-functional teams
How
Lean
UX
may
work
well?
How
Lean
UX
may
not
work
well?
1. If your stakeholders requires formality to justify decisions
2. If you need to deal with legacy systems and require regular updates
45. Relationship - UX is not UI
UI
UX
hFp://www.kickerstudio.com/blog/2008/12/the-‐disciplines-‐of-‐user-‐experience/
50. Online UX Web Resources
Smashing
Magazine
UX
Booth
UIE
Blog
Johnny
Holland UX
Matters
Fast
Company
Jeff
Gothelf’s
Blog
51. Conferences
UXPA
London,
21
-‐
24
Jul
2014
UX
Australia,
26
-‐
29
Aug
2014
UXPA
Indonesia,
early
Nov
2014
User
Friendly
China,
13
-‐16
Nov
2014
UXSG
Conference,
1
-‐
3
Oct
2014