Designer Games - Creative Exercises to Enhance Your WorkJohn H Douglass
Ultimately we’re all fighting for users, but which ideas will win their favor? Sometimes, in the battle arena of meetings, requirements and design reviews, the loudest voice gets heard but not necessarily the best. Sometimes design sensibilities and user feedback take a backseat to politics, short-term goals or decisions by committee. In this talk you’ll learn more about a few useful weapons, such as gamestorming and design critiques, to make sure the best ideas win.
Presentation about how you can make effect in your organization.
Presented at Agile Tour Toronto, Agile Ottawa and PMI-SOC Professional Development Day.
Slides from the Peer Academy class on Appreciative Inquiry hosted by Max Hardy. All rights are reserved by Max Hardy as the creator of this presentation.
Creative Problem Solving - Six Thinking Hats and Other Tools by CTRAndre Hannemann Harris
The thinking process is like a kayak with two paddles: One is CREATIVE Thinking while the other represents CRITICAL Thinking.
Six Thinking Hats, introduced in 1985 by Edward DeBono, is an effective tool for decision making and problem solving that uses both sides of your brain.
Culture Transformation Resources, LLC (CTR) provides a fresh look at Creative Problem Solving and Six Thinking Hats in this training presentation.
There are many Benefits of using Six Thinking Hats, including, it helps:
- Provide a common language
- Maximize productive collaboration
- Diversity of thought while using more of our brains
- Consider issues, challenges, decisions and opportunities systematically
- Remove ego (reduce confrontation)
- Save time
- Focus (one thing at a time)
- Think clearly and objectively
- Create, evaluate & implement action plans
- Achieve significant and meaningful results
- Make meetings more productive in less time
#CreativeProblemSolving #ProblemSolving #Leadership #CTR
by Culture Transformation Resources, LLC
www.CTRConsultingServices.com
1-877-287-1234
Designer Games - Creative Exercises to Enhance Your WorkJohn H Douglass
Ultimately we’re all fighting for users, but which ideas will win their favor? Sometimes, in the battle arena of meetings, requirements and design reviews, the loudest voice gets heard but not necessarily the best. Sometimes design sensibilities and user feedback take a backseat to politics, short-term goals or decisions by committee. In this talk you’ll learn more about a few useful weapons, such as gamestorming and design critiques, to make sure the best ideas win.
Presentation about how you can make effect in your organization.
Presented at Agile Tour Toronto, Agile Ottawa and PMI-SOC Professional Development Day.
Slides from the Peer Academy class on Appreciative Inquiry hosted by Max Hardy. All rights are reserved by Max Hardy as the creator of this presentation.
Creative Problem Solving - Six Thinking Hats and Other Tools by CTRAndre Hannemann Harris
The thinking process is like a kayak with two paddles: One is CREATIVE Thinking while the other represents CRITICAL Thinking.
Six Thinking Hats, introduced in 1985 by Edward DeBono, is an effective tool for decision making and problem solving that uses both sides of your brain.
Culture Transformation Resources, LLC (CTR) provides a fresh look at Creative Problem Solving and Six Thinking Hats in this training presentation.
There are many Benefits of using Six Thinking Hats, including, it helps:
- Provide a common language
- Maximize productive collaboration
- Diversity of thought while using more of our brains
- Consider issues, challenges, decisions and opportunities systematically
- Remove ego (reduce confrontation)
- Save time
- Focus (one thing at a time)
- Think clearly and objectively
- Create, evaluate & implement action plans
- Achieve significant and meaningful results
- Make meetings more productive in less time
#CreativeProblemSolving #ProblemSolving #Leadership #CTR
by Culture Transformation Resources, LLC
www.CTRConsultingServices.com
1-877-287-1234
Appreciative Inquiry, an organizational development method, is the study and exploration of what gives life to human systems when they function at their best.
Appreciative Inquiry For Strategic Planning Avi Z Liran
Snap Preview of Appreciative Inquiry (AI) for Strategic Planning and the differences between SWOT and SOAR models as well as the benefits of AI Vs. Problem Solving.
How to help make meetings better when you are NOT the facilitator. Talk by Sue Johnston of It's Understood at Gatineau-Ottawa Agile Tour, Ottawa, 2019.
Agile Tour Toronto 2013 presentation.
Do you see changes that you want to make at work, but aren't empowered to make them? We present tips and tricks for working on your company, with other people and on yourself.
Faulty by Design: A Psychological Examination of How Our Decisions Are Guided...UXPA International
In this talk, we will examine the psychological variables influencing decision making and highlight how these factors affect a user’s performance navigating the many decisions embedded in our products and services. The heart of the problem is that the act of complex decision making often exceeds our thinking capacity. To accommodate this resource shortfall, the mind regularly employs a wide array of simplifying heuristics and biases that are typically “good enough” for the more mundane aspects of life but that result in less-than-optimum decisions in critical situations. And while we design assuming a logical, rational decision-making agent, we will also address the debilitating effects of emotions on decisions. Building on this psychological foundation, we will offer examples of how user experience designers can address these issues. You will learn how to facilitate more effective decisions through a variety of design practices.
Facilitating Complexity: Methods & Mindsets for Exploration William Evans
An updated presentation delivered at PwC in Melbourne Australia
Will Evans explores the convergence of practice and theory using Lean, Design Thinking, Theory of Constraints, and Service Design with global enterprises from NYC to Berlin to Singapore. He works with a select group of clients undergoing Lean and Agile transformations across the entire organization. Will earned his Jonah® from AGI, and serves on the Board of Advisors for Rutgers CX (Customer Experience). Formerly, he was Design Thinker-In-Residence at NYU Stern.
Will was previously the Managing Director of TLCLabs, the world's leading Lean Design Innovation consultancy where he brought LeanUX, Lean and Kanban to large media, finance, and healthcare companies.
Before TLC, he led experience design and research for TheLadders in New York City. He has over 15 years industry experience in design innovation, user experience strategy and research. His roles include directing UX for social network analytics & terrorism modeling at AIR Worldwide, UX Architect for social media site Gather.com, and UX Architect for travel search engine Kayak.com. He worked at Lotus/IBM where he was the senior information architect, and for Curl - a DARPA-funded MIT project when he was at the MIT Laboratory for Computer Science.
Will is passionate about coffee, so much so that he started his own brand of organic single-origin coffee beans. He Co-Founded and Co-Chaired the LeanUXNYC conference, Founded the AgileUX NYC conference, and was also the User Experience track chair for the Agile 2013/2014 conferences.
Civic engagement to transform health is critical. Open space technology is one brilliant way to build a platform for change and action. Quality Forum 2015
Slides from February 2018 meetup hosted by Design Thinking Seattle. The topic for the evening was "Empathy: Driving more human connections at home and at work"
Great Ideas! 2013 Idea Lab
Making Ideas Happen: A Strengths-Based Learning Experience
Don’t let your flash of brilliance fade away. Learn by doing in this session by taking the Appreciative Inquiry and G.R.O.W. methods out for a spin to better refine your great idea and articulate next steps to make it happen. Harness the support of your colleagues and community to bring your idea to life, and walk away with a plan to move your idea forward despite the resistance you might face.
Appreciative Inquiry, an organizational development method, is the study and exploration of what gives life to human systems when they function at their best.
Appreciative Inquiry For Strategic Planning Avi Z Liran
Snap Preview of Appreciative Inquiry (AI) for Strategic Planning and the differences between SWOT and SOAR models as well as the benefits of AI Vs. Problem Solving.
How to help make meetings better when you are NOT the facilitator. Talk by Sue Johnston of It's Understood at Gatineau-Ottawa Agile Tour, Ottawa, 2019.
Agile Tour Toronto 2013 presentation.
Do you see changes that you want to make at work, but aren't empowered to make them? We present tips and tricks for working on your company, with other people and on yourself.
Faulty by Design: A Psychological Examination of How Our Decisions Are Guided...UXPA International
In this talk, we will examine the psychological variables influencing decision making and highlight how these factors affect a user’s performance navigating the many decisions embedded in our products and services. The heart of the problem is that the act of complex decision making often exceeds our thinking capacity. To accommodate this resource shortfall, the mind regularly employs a wide array of simplifying heuristics and biases that are typically “good enough” for the more mundane aspects of life but that result in less-than-optimum decisions in critical situations. And while we design assuming a logical, rational decision-making agent, we will also address the debilitating effects of emotions on decisions. Building on this psychological foundation, we will offer examples of how user experience designers can address these issues. You will learn how to facilitate more effective decisions through a variety of design practices.
Facilitating Complexity: Methods & Mindsets for Exploration William Evans
An updated presentation delivered at PwC in Melbourne Australia
Will Evans explores the convergence of practice and theory using Lean, Design Thinking, Theory of Constraints, and Service Design with global enterprises from NYC to Berlin to Singapore. He works with a select group of clients undergoing Lean and Agile transformations across the entire organization. Will earned his Jonah® from AGI, and serves on the Board of Advisors for Rutgers CX (Customer Experience). Formerly, he was Design Thinker-In-Residence at NYU Stern.
Will was previously the Managing Director of TLCLabs, the world's leading Lean Design Innovation consultancy where he brought LeanUX, Lean and Kanban to large media, finance, and healthcare companies.
Before TLC, he led experience design and research for TheLadders in New York City. He has over 15 years industry experience in design innovation, user experience strategy and research. His roles include directing UX for social network analytics & terrorism modeling at AIR Worldwide, UX Architect for social media site Gather.com, and UX Architect for travel search engine Kayak.com. He worked at Lotus/IBM where he was the senior information architect, and for Curl - a DARPA-funded MIT project when he was at the MIT Laboratory for Computer Science.
Will is passionate about coffee, so much so that he started his own brand of organic single-origin coffee beans. He Co-Founded and Co-Chaired the LeanUXNYC conference, Founded the AgileUX NYC conference, and was also the User Experience track chair for the Agile 2013/2014 conferences.
Civic engagement to transform health is critical. Open space technology is one brilliant way to build a platform for change and action. Quality Forum 2015
Slides from February 2018 meetup hosted by Design Thinking Seattle. The topic for the evening was "Empathy: Driving more human connections at home and at work"
Great Ideas! 2013 Idea Lab
Making Ideas Happen: A Strengths-Based Learning Experience
Don’t let your flash of brilliance fade away. Learn by doing in this session by taking the Appreciative Inquiry and G.R.O.W. methods out for a spin to better refine your great idea and articulate next steps to make it happen. Harness the support of your colleagues and community to bring your idea to life, and walk away with a plan to move your idea forward despite the resistance you might face.
“Appreciative Inquiry is the cooperative search for the best in people, their organizations, and the world around them. It involves systematic discover of what gives a system ‘life’ when it is most effective and capable in economic, ecological, and human terms.” Cooperrider, D.L. & Whitney, D
It is a methodology aimed at the development of the organization based on the assumption that inquiry into and dialogue about strengths, successes, values, hopes and dreams is in itself transformational.
The process used to generate the power of Appreciative Inquiry is the 4-D Cycle:
Discovery - Dream - Design - Destiny
Discovery: The Discovery phase is a diligent and extensive search to understand the "best of what is" and "the best of what has been."
Dream: The Dream phase is an energizing exploration of "what might be:"
Design: The Design phase involves making choices about "what should be" within an organization or system.
Destiny: The Destiny phase initiates a series of inspired actions that support ongoing learning and innovation - or "what will be."
School leaders and teachers are searching for a purpose and a sense of identity. We want more than just pay; we want a ‘sense of mission’. When you believe in a professional way of doing your job you have to be able to transmit this to all the people involved in teaching/learning process.
The Appreciative Inquiry methodology helps to create our identity and to transmit our values and beliefs. Educational institutions need to be knowledge rich, adaptable and permanently changing. We need to be able to design curricula according to our student’s individual needs.
"We cannot solve our problems with the same thinking we used when we created them." -Albert Einstein
Train your brain to look at situations and problems differently, open your mind to new ideas, and use scientific reasoning on your problems.
Authentic Leadership - Focusing on Strengths and SolutionsTim Bright
My presentation at the 5th Bursa Management Conference in December 2012. The conference is organised by the Bursa Chamber of Commerce and Industry (BTSO) and Peryon (the HR association).
Evolving Changes of Leadership: Navigating ComplexityLeland Sandler
cAs companies grow, and as leaders take on higher levels of responsibility, they must deal with more and more complexity. Not just a complicated set of problems, but often unpredictable, overwhelming complexity; with lots of moving parts, many interrelated forces, and a whole host of perspectives and opinions of the stakeholders around them. Consequently, leaders need to be ever more agile and fluid in navigating the challenges and uncertainties of their world. Leaders need to think differently so that they can act differently.
Developing professional learning communities through Appreciative InquiryChris Jansen
Appreciative Inquiry as a powerful tool for positive change in organisations, networks and communities - INTASE Leadership Conference Singapore April 2014
Stephanie Cooper - Genuine Curiosity - Conversations for ChangeAgileNZ Conference
People often ask for the golden phrase, the silver bullet they can use to convince their teams, managers or executives to ‘go Agile’. While it would certainly help to talk about outcomes and benefits over practices and methods, it can sometimes be your own mindset that is holding back your ability to influence change.
In this session, Steph looks at mindsets (the values and assumptions you make) and explore how a lack of genuine curiosity can provoke defensive behaviours in others and stop organisations from resolving the issues that really matter, but are challenging to address.
She’ll use the setting of a small conversation to explore and better understand these ideas. While organisational change is big, the momentum for change can often be won or lost in small conversations. Becoming better in small conversations will help you grow your role in influencing organisational change. When you approach conversations with genuine curiosity about the other person’s point of view, you will not only have a more productive conversation, but build the trust needed for the work ahead.
These ideas and techniques are popular as they are accessible and relatively easy to adopt.
How to think about the future: a guide for non-profit leadersjvcsun
A guide to integrating future purpose thinking into non-profit strategy development. Including process, tools and concepts to get started and see immediate benefits for you and your team.
Go to www.futurepurpose.org for video version of this presentation and more tips, tools and guidance.
You Caught Me Monologuing: Effective Communications in SecurityPhilip Beyer
Are you achieving successful, repeatable results with your security program? How do you, your boss, and your organization each define success in security? Can you make it all work without burning yourself and your team out?
Information security professionals are not known for their “soft skills”, so let’s discuss some practical guidance for Blue Teams who want to improve the quality of their work and efficiency of their communication.
Sue Johnston of It's Understood Communication presents at Scotia Agile Conference, Online, June 24, 2021
Being Wrong: What if the smartest thing you can do is give up the need to look smart?
Conference presentation by Sue Johnston and Jason Little at Gatineau-Ottawa Agile Tour (GOAT) 2018. It's about how we stop underestimating the power of our personal networks and build, refine, amplify and activate them.
Talk by Sue Johnston at Agile + Beyond 2018, June 17.
Looks at the problems associated with people who work crazy hours to save the day, week after week, esp in Software.
Slides from presentation at Agile Tour Montreal 2017 by Sue Johnston and Marilyn Powers on communication gap between product side of business and building side of business
Presentation slides from session on empathy and communication between those with the engineering mindset (geek stance) and the rest of the population. Presented 14 November 2016 in Toronto
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
How to Split Bills in the Odoo 17 POS ModuleCeline George
Bills have a main role in point of sale procedure. It will help to track sales, handling payments and giving receipts to customers. Bill splitting also has an important role in POS. For example, If some friends come together for dinner and if they want to divide the bill then it is possible by POS bill splitting. This slide will show how to split bills in odoo 17 POS.
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
This is a presentation by Dada Robert in a Your Skill Boost masterclass organised by the Excellence Foundation for South Sudan (EFSS) on Saturday, the 25th and Sunday, the 26th of May 2024.
He discussed the concept of quality improvement, emphasizing its applicability to various aspects of life, including personal, project, and program improvements. He defined quality as doing the right thing at the right time in the right way to achieve the best possible results and discussed the concept of the "gap" between what we know and what we do, and how this gap represents the areas we need to improve. He explained the scientific approach to quality improvement, which involves systematic performance analysis, testing and learning, and implementing change ideas. He also highlighted the importance of client focus and a team approach to quality improvement.
The Indian economy is classified into different sectors to simplify the analysis and understanding of economic activities. For Class 10, it's essential to grasp the sectors of the Indian economy, understand their characteristics, and recognize their importance. This guide will provide detailed notes on the Sectors of the Indian Economy Class 10, using specific long-tail keywords to enhance comprehension.
For more information, visit-www.vavaclasses.com
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
Students, digital devices and success - Andreas Schleicher - 27 May 2024..pptxEduSkills OECD
Andreas Schleicher presents at the OECD webinar ‘Digital devices in schools: detrimental distraction or secret to success?’ on 27 May 2024. The presentation was based on findings from PISA 2022 results and the webinar helped launch the PISA in Focus ‘Managing screen time: How to protect and equip students against distraction’ https://www.oecd-ilibrary.org/education/managing-screen-time_7c225af4-en and the OECD Education Policy Perspective ‘Students, digital devices and success’ can be found here - https://oe.cd/il/5yV
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
2. PLEASE NOTE
SLIDES ≠ PRESENTATION
• These slides are designed to be viewed in conjunction with
a human being talking and interacting with you.
• They may not make much sense to you if you were not at
the live session.
3. What’s the most exciting
thing you’ve experienced in
applying lean and agile
practices in the workplace?
What lens are you using?
What’s the most difficult
thing you’ve experienced in
applying lean and agile
practices in the workplace?
4. Where we’re heading
• What is Appreciative Inquiry?
• How does it work?
• How are organizations using it?
• How can it be useful to us?
5. Origins of Appreciative Inquiry
“It’s a time for re-thinking human
organization and change. Deficit based
modalities are increasingly falling short.
And cynicism about the very idea of
planned change is rampant.”
David Cooperrider
6. What is Appreciative Inquiry?
APPRECIATE:
“ . . . to value or admire highly; to judge with heightened understanding; to
recognize with gratitude.”
INQUIRE:
“ . . . to search into, investigate; to seek information by questioning.”
7. What is Appreciative Inquiry?
•Philosophy
•Process
AI is the study of
what works well
8. What’s the most exciting
thing you’ve experienced in
applying lean and agile
practices in the workplace?
What lens are you using?
What’s the most difficult
thing you’ve experienced in
applying lean and agile
practices in the workplace?
9. Humans are problem solving machines
• Look for trouble
• Seek quick solution
• Critique things
• Advocate for our
solution
10. The Deficit Mindset
Identify the
problem
Analyze
possible
causes
Generate
solutions
Implement
solutions
Organizations become
problems to be solved
11. Some AI assumptions
• In every society, organization or group, something works.
• People have more confidence and comfort to journey to the future
(the unknown) when they carry forward parts of the past (the
known).
• The act of asking questions of an organization or group influences the
group in some way.
• What we focus on becomes our reality
• The language we use creates our reality. Words create worlds.
12. The appreciative philosophy + process
• Is purposely and consciously positive
• Builds on past success
• Is both “grassroots” and “top down”
• Stimulates vision and creativity
• Accelerates change
13. Inquiry Requires Questions
“The most serious mistakes are not being made
as a result of wrong answers. The most
dangerous thing is asking the wrong questions.”
Peter Drucker
14. Appreciative Questions
• Look at what’s present, not what’s missing
• Are an invitation to tell stories
• Are inspired by past success
• Encourage exploration
• Foster a “learner” rather than “judger” mindset
• Encourage “both/and” thinking, rather than
“either/or”
15. Appreciative Questions
• “What are some possibilities we haven’t
considered?”
• “What’s the smallest change that could make
the biggest impact?”
• “What solutions would have us both win?”
• “What is it about our [work, meetings etc.] that
keeps us interested and energized?”
• “How might we . . .?”
16. Exercise 1
• Pick a problem, project, issue or question you’ve dealt with recently.
• Restate it in a way that uses positive language and looks for
possibilities, rather than problems.
• Discuss how the situation might have changed or produced different
results had you asked appreciative questions.
17. The Appreciative Mindset
Inquire into
what works
Imagine how
good it could
be
Agree how
good it
should be
Commit to
what will be
Organizations become
possibilities waiting to
happen
18. Define Discover Dream Design Destiny
The Five Ds
Sometimes called
“Delivery”
DECIDE
what the topic
should be
APPRECIATE
the best of
what is
IMAGINE
what could be
DESIGN
what should be
CREATE
what will be
19. Exercise 2
• Using the handout as a guide, conduct an appreciative interview.
• Invite the other person to share a success story.
• Take a “listener/learner” stance.
• Be genuinely curious.
• Allow for silence.
• Enjoy the interview.
20. Define Discover Dream Design Destiny
Implementing the Five Ds – AI “Summit”
Choose the
overall focus for
inquiry
Conduct
interviews,
share stories,
identify
themes, values
and positive
core of group
Create a vision
for the future.
Write an
aspirational
statement as if
it were already
true.
DeliverHold dialogue
on how to make
this happen
21. Why Appreciative Inquiry Works
• People enjoy talking about success and what works.
• Sharing their own positive stories gives confidence
that they can deliver.
• It’s their own experience, not someone else’s “best
practice.”
• Creates critical mass of folks working for positive
change.
• A positive image of the future influences present
behaviour that leads to the anticipated positive result.
22. Adapting AI for ourselves + our teams
• The heart of the process is the Appreciative Interview.
• Ask positive, possibility-focussed questions.
• Tell success stories.
• Become aware of words and language.
• Appreciative team building/retrospectives.
• Conduct appreciative workshops at launch.
• Visualize the future (ideal sprint, release, product,
etc.).
23. Adapting AI for ourselves + our teams
Switch from a Deficit Lens
• Why did we deliver [Item X]
late?
• Why won’t Bob participate?
• Our manager isn’t supportive.
• We can’t do that!
To an Appreciative Lens
• What can we do to improve our
delivery times?
• What are Bob’s strengths and how
can we help him contribute??
• How can we help our manager
better understand our needs
• What if we could?
24. It’s all about your way of being
• What do you do best already, from an appreciative
perspective?
• What would you like to do more of, at work or home?
• Find one Appreciative Inquiry project you’d like to
experiment with.
• What beliefs you have about yourself will help you
succeed?