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Presentation about how you can make effect in your organization.
Presented at Agile Tour Toronto, Agile Ottawa and PMI-SOC Professional Development Day.
In this presentation, created for MIT's Integrated Design & Management (IDM) program, I cover some of my lessons learned from past jobs.
Topics include startups, entrepreneurship, recruiting / team-building, a little bit of angel investing and advisory, and a couple of case studies.
I attended the Behance 99% Conference in May of 2012. It was a very inspirational and fascinating experience. These slides capture some of my impressions, as well as some direct quotes from conference speakers.
Buffer culture 0.6 (With a change to Be a No Ego Doer)Buffer
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With that in mind, we have compiled a Toolkit for both design students and educators (or really for anyone who wants to apply creative problem solving to social issues) that outlines 13 values and corresponding strategies for not just how to design for the greater good, but how to produce GREAT design for the greater good. (Note: The 13 values are derived from the Designer’s Handshake document included in our book, Design Revolution: 100 Products that Empower People).
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The presentation has six parts:
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3. Eliminating distractions from your life
4. Organizing yourself
5. Productivity tricks
6. Agile and lean time management ideas
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http//leanself.org/pocket/
What you miss if you do not download this e-book:
DEEP+ Quick Check
Lean Self Personal Dashboard How-To
Introduction to Value Driven Thinking
Tipps for Waste Elimination
Self-Empowerment
How to Pull Value
Introduction to Continuous Improvement
Root Cause Analysis Guidelines
How to Achieve More with Less Effort
How to Square Value
In this workshop, we will start with a discussion on the importance of diversity in a well balanced founding team. We will then explore how to work effectively in a team setting. We will cover how to define clear roles and responsibilities for each team member, coming up with effective decision making processes, dealing with task and interpersonal conflict and more. We will explore ways for extraverted and introverted team members to have equal contribution so everyone’s voice can be heard.
At each stop on our tour, we’ll be giving a lecture presentation about how each of us as designers can work for the greater good. We know, however, that intention only goes so far; we must collectively establish best practices. When we’re designing for homelessness, health, poverty, education, and well-being, the stakes are higher than ever, with little room for half-hearted efforts.
With that in mind, we have compiled a Toolkit for both design students and educators (or really for anyone who wants to apply creative problem solving to social issues) that outlines 13 values and corresponding strategies for not just how to design for the greater good, but how to produce GREAT design for the greater good. (Note: The 13 values are derived from the Designer’s Handshake document included in our book, Design Revolution: 100 Products that Empower People).
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Building a 21st Century Workforce: Looking Beyond the Ivory Tower - Susan P. ...Jeremy Ott
Susan Yule is a veteran staffing leader and the President of Career Collaborative, a non-profit organization that helps low-income adults find and keep jobs with real career potential. Susan is a former senior executive at Veritude (a Fidelity company), the American Red Cross, and Eliassen Group, among others. Susan has seen first-hand how loyal and productive previously disenfranchised workers can be when given a chance, and will discuss how staffing agencies can tap underutilized sources of incredible talent - beyond the "Ivory Tower" we're used to pursuing.
Winning your company over to modern product thinkinghopperomatic
To respond to the speed of digital change, teams need to embrace modern product development practices, but organizational change is hard. I outline specific, proven methods for bringing change to your company by using Design Sprints.
Peopleware is a popular book about project management. in order to summarize i divided this book in 6 parts. This slide deck describes all chapters briefly.
In this comprehensive Lead Gen Clinic presentation, I share concepts such as Agile Marketing, Cold Warm and Hot Traffic and how to run effective marketing tests. It all rolls up into a system I use in my business. Enjoy!
The only time management guide you will ever needBlaz Kos
The most valuable asset you have in your life is time. If you had infinite time on this planet, you could achieve every single thing you wanted. The time limitation is the biggest burden of our lives. Therefore the first rule of success is to manage time wisely.
In 77 slides you will get to know all the best time management techniques. You will learn how to manage distraction, organize yourself, deal with procrastination and how to organize your to-do lists.
The presentation has six parts:
1. The biggest time wasters
2. Procrastination
3. Eliminating distractions from your life
4. Organizing yourself
5. Productivity tricks
6. Agile and lean time management ideas
Enjoy it!
Comunication & Storytelling for Product Managers (and anyone else)Christina Wodtke
Half-Day Interactive Workshop
“Get ready to actively participate in your transformation from product manager to product leader”
A product manager rarely has any authority beyond what they can talk people into, thus we need to become really strong communicators. In this half-day interactive workshop, we’ll look at the three kinds of communication: managing up, team communications, and the very important roadshow for getting other groups onboard with your vision. We will use the power of story for formal communication and a combination of techniques from NVC (Harvard’s negotiation project) and the GSB’s “touchy feely” class to make sure your message gets through, and that we are listening effectively.
This special half-day training workshop, with product author and lecturer, Christina Wodtke, is specifically designed for product managers who are looking to really level up their communications skills and who want to use story-telling to effectively communicate with others.
Get the full version at:
http//leanself.org/pocket/
What you miss if you do not download this e-book:
DEEP+ Quick Check
Lean Self Personal Dashboard How-To
Introduction to Value Driven Thinking
Tipps for Waste Elimination
Self-Empowerment
How to Pull Value
Introduction to Continuous Improvement
Root Cause Analysis Guidelines
How to Achieve More with Less Effort
How to Square Value
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Learn why:
*workers love new challenges (and are your best allies)
*silos get in the way of change (and how to break down those
barriers)
*successful changes follow a formal change management process
(and what that process should include)
Don’t miss our upcoming event, Information Development World: Creating Machine-Ready Content to be held on November 28-30, 2017.
http://www.informationdevelopmentworld.com
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In Agile you should start with the simplest thing that will give you value, and iteratively build on top of that. But how does that work with a Legacy Enterprise Application that everyone is terrified to touch? Or what if we need to build an application that handles millions of transactions a day? How can we make sure that our architecture will meet our needs two years from now, when we don’t know what the application will look like? And how does the process of architecture work in an Agile environment? Join Chris and Shawn in this interactive session, as they explore these topics. Learn architectural patterns that allow you to evolve your architecture. Examine techniques to help you work with legacy apps and dependencies. Learn how good architecture allows us to manage technical risk. See how business and technical people can work together to build an incremental plan for your product.
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In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
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• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
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How to be a secret change agent
1. How To Be A
Secret Agent
^
change
Chris Farrell
Shawn Button
Agile Tour Toronto 2013
2.
3. “We believe that change
can be instigated and led
by anyone.
Lack of power is no
excuse for inactivity or for
anticipating failure.
In healthy companies
people not only lead their
peers but also lead their
bosses, all without the
official sanction to do so”
4. Tools
• We are going to introduce you to a lot
of tools that you can use to help
effect change.
• We are not going to tell you what
changes you should make.
• For more information on these tools
see the links section at the end of this
presentation or come speak to us.
5. Agenda
• Introduction (you are here)
• Fill in problem worksheets
• Working With Your Company
• Working With Others
• Working On Yourself
• References
6. Change Agent Worksheets
Think of three problems that you see in your
organization on a daily basis.
Examples:
Ineffective practices
Micromanaging boss
Introducing Scrum
Improving Collaboration
Making people aware of quality issues
•
•
•
•
•
9. Culture is HARD
to Change
• “What these
[business] needs
require are changes
in behavior. But
“changing culture” is
not going to produce
them. Culture … is
singularly persistent.”
– Peter Drucker 1991
10. You May Not See
The Effects
We are more influenced
by company culture
then we realize
"Cucumbers get more
pickled than brine gets
cucumbered.”
– Gerry Weinberg
11. Create a “Bubble”
of Positive Culture
• Protect those under and
around you from the
negative influences of
the larger company
culture
• Create adapters to the
rest of the company
• Teach/demonstrate to
those around you this
new way of working
13. Make Connections
Build bridges between
those who've accepted
the new idea and those
who have not
Use people who are
connectors. Those who
seem to have many
connections with many
others in the organization
14. Change is War?
“The innovator has
for enemies all
those who have
done well under the
old conditions, and
lukewarm defenders
in those who may
do well under the
new”
- Machiavelli
15. Change is War?
(It’s just a metaphor, but a
handy way of looking at it)
Be strategic.
Look for the highest value
targets to start. There are
lots of fronts. Pick one.
Figure out where to put
your limited time for best
benefit
19. Changing Others
Immediately get
nervous when you
hear people saying
that they want to
“change others.”
Change has to be a
collaboration
between you and
those changing
20. Understand
Others’ Context
There is always a reason
for a person’s behaviour
A resistor is often someone
who is misinformed or who
stands to lose with your
change.
Try to understand a
resistor’s context. You
have to figure out what
drives them in order to
help them see your side.
21. Adoption Profiles
• Be aware of what type you a
person you're talking to
• You should focus on those types
of people who will accept your
message and use them to
spread the change
• Take advantage of the
Innovators and Early Adopters
22. Finding Early
Adopters
How do you identify early
adopters? Run experiments!
Plant seeds and see what
grows.
•
•
•
•
•
Study groups
Lunch and learns
Lean Coffees
Coding Dojos
Conferences
Those that come are
innovators or early
adopters!
23. Change Fatigue
People have different
tolerances for change. They
will resist your change if this
tolerance is exceeded. Give
them the space and time
they need.
Conserve your energy
and combat frustration.
People are better at
coping with change if they
have a hand in creating it.
24. Communication is Key
Most of what you will
be doing as a change
agent relies on good
communication skills.
• Powerful questions
• Learning to Listen
25. Powerful Questions
Open-ended, provocative
questions designed to invite
the other person to clarity,
action, and discovery.
Examples:
What is an example?
What is possible?
How do you feel about it?
What is missing?
•
•
•
•
26. Learn to Really Listen
“Listening is the willingness to
change” - Dave Pasquesi (via
Todd Charon)
• Truly listen
• Tune in to non-verbal
•
communication
Instead of “but” try saying “yes
and”
27. External Validation
• People want assurance
•
•
an idea has validity
outside the organization.
Send out links to blog
posts, presentations,
conferences, etc.
Arrange for people to
spend time with big jolt
visitors.
30. Model the
Behaviour
“If we could change
ourselves, the
tendencies in the world
would also change. As a
man changes his own
nature, so does the
attitude of the world
change towards him. …
We need not wait to see
what others do.”
– Ghandi
31. Building Trust
• In order to get people
to accept your
changes they need to
trust you.
• Two ways to build
trust:
o Show Vulnerability
o Create Connections
32. Show Vulnerability
• Admit when you don’t know
•
•
•
something
Suppress your ego
Admit your weakness and
ignorance
Own your mistakes
This creates authenticity
and builds trust.
33. Create Connections
• Be empathetic
• Take a personal interest
•
•
in people
Give genuine recognition
and praise
Be a Mentor
34. Seek help
• Do not be afraid to
ask for help
o Boss, co-worker,
outside people
o Pair with others
whenever possible
• Get a mentor or
coach
36. Celebrate Success
Being a change agent
can be very very very
frustrating.
Celebrate even the
small things along the
way, instead of being
overwhelmed with all
the challenges.
37. Personal Effectiveness
Change is hard work.
Here are some tools
you can use to help.
• Step by step
• Personal kanban
• Pomodoro
Technique
38. Step-by-step
Do things in small
manageable increments
“Great things are not
done by impulse but by a
series of small things
brought together”
– Van Gogh
Helps with frustration.
Helps you quickly prove
to others it will work.
41. “Remember how
powerful you are. Never
forget the power of the
individual to make a
difference. Enroll people
in that possibility, and
change the world,
change a community,
change your family,
change yourself”
- Jimmy Carter
44. Learn Models
“All models are wrong, but
some are useful”
George E. P. Box
-
• Learn models: ADKAR,
Fogg Behaviour Model,
Kotter Change Model,
Schneider Culture
Model, BEGIN
Empowerment Model,
Cynefin Complexity
Model, and others
45.
46.
47.
48.
49.
50. How To Be A
Secret Agent
^
change
Chris Farrell
Shawn Button
Agile Tour Toronto 2013
51. Links
Battlefield Maps:
http://www.bigvisible.com/wp-content/uploads/2009/08/agile2009mapping-the-change-battlefield1.pdf
Lean Coffee: http://limitedwipsociety.ning.com/page/lean-coffee
Coding Dojos: http://codingdojo.org/cgi-bin/wiki.pl?WhatIsCodingDojo
The Pomodoro Technique:
http://www.lifehack.org/articles/productivity/the-pomodoro-technique-is-it-right-for-you.html
Powerful Questions:
http://www.thecoaches.com/docs/resources/toolkit/pdfs/31-Powerful-Questions.pdf
Active Listening:
http://en.wikipedia.org/wiki/Active_listening
Personal Kanban:
http://www.personalkanban.com/pk/personal-kanban-101