Appreciative Inquiry is a communication theory and tool that focuses on identifying what is working well within an organization rather than focusing on problems. It involves exploring the best experiences and strengths through open-ended questioning to discover the organization's core values and shared visions for the future. Appreciative Inquiry was developed in the 1980s and uses a 4D model of Discovery, Dream, Design, and Destiny to help organizations evolve by building on past successes.

1. Appreciative Inquiry Behind every problem is a frustrated dream

5. There will always be something that works and something that does not. + + + + ÷ ÷ ÷ ÷ ÷ ÷ ÷ + + +

9. Let us look at and learn from… What is happening when the problem is present? Crown: consequences Trunk: Problems Roots: Causes

12. Appreciative Inquiry: 4D- Model Discovery What gives life to the organization? Dream Hope and dreams for the future Design We challenge ourselves. What do we want ? Destiny/delivery We act,test and improvise Gold hunting Fantasia Mount Everest The road to gold Appreciative Inquiry