This document provides information about critical thinking and problem solving skills. It discusses how critical thinking is an important skill needed for job success. Critical thinking is defined as reasonable reflective thinking used to decide what to believe or do. The process of critical thinking involves informing, discovering, negotiating, testing, and integrating ideas. Problem solving is introduced as focusing on a specific situation or problem, with the goal of finding a solution. A six-step decision making process is outlined that involves defining the problem, brainstorming causes, considering solutions, evaluating consequences, choosing a solution, and reviewing the outcome. Tips are provided for improving critical thinking and problem solving abilities.