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Airservices Australia, ACT
Airservices Australia Project Deliverables:
OVERVIEW
SHAPE was engaged by
Airservices Australia to
complete a seven floor fitout
that also included the main
foyer and conference spaces.
All works were completed
within a live environment,
which was operational 24
hours a day, seven days a
week. SHAPE completed the
project in staged handovers,
all of which were completed,
on time, on budget and with
zero defects. The key client
value for this project was
ensure minimal disruption to
Airservices operations and
ensure users were operational
by 9am on move day.
COMMUNICATION AND CO-
ORDINATION
Communication was vital to the
success of this project. SHAPE
had weekly stakeholder
meetings, including the Base
Building representative and
consultants to ensure continuity
and expectations of both clients
were managed. This also
ensured defect management
commenced 2-3 weeks prior
to the handover of each floor,
including defects lists issued
to all and discussions within
the subcontractors and client
meetings. Architect and
engineer inspections were
also arranged weekly leading
up to handover, to ensure no
unexpected defects presented
prior to handover.
STAGING WORKS WITHIN A
LIVE ENVIRONMENT
The project was executed over
stages to enable the client to
continue working in the non-
affected areas and eliminate
any possible downtime. It was
vital to meet the programmed
handovers and therefore
minimise the impact to staff.
SHAPE informed the client well
in advance of any noisy works
that needed to take place
and scheduled works around
non-peak hours. Meticulous
coordination ensured the client
and all stakeholders were kept
well informed of milestones
and ensured that SHAPE
experienced no delays and
was able to deliver each stage
seamlessly.
CLIENT
Airservices Australia
INTERIOR
DESIGNER
Peckvonhartel
PROJECT SIZE
11,000 m²
DELIVERY MODEL
Lump Sum
LOCATION
Canberra, ACT
COMPLETED
June, 2014
DURATION
15 months
Safety Focus Base Building UpgradeBusiness Continuity
“SHAPE understood working in an
occupied environment, and were able to
easily adapt to changing requirements
throughout the build. Maintaining the focus
on agreed Key Client Value throughout the
project ensured a great end result”.
David Robertson, Airservices Australia
Time CriticalOn Budget
SHAPE DELIVERED THIS PROJECT:
•	 On time
•	 With zero defects
•	 With O&M manuals provided within one week of handover
•	 The project is delivered within budget, on time and with
minimal disruption to operations of the site (the key client
value)

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Airservices

  • 1. Airservices Australia, ACT Airservices Australia Project Deliverables: OVERVIEW SHAPE was engaged by Airservices Australia to complete a seven floor fitout that also included the main foyer and conference spaces. All works were completed within a live environment, which was operational 24 hours a day, seven days a week. SHAPE completed the project in staged handovers, all of which were completed, on time, on budget and with zero defects. The key client value for this project was ensure minimal disruption to Airservices operations and ensure users were operational by 9am on move day. COMMUNICATION AND CO- ORDINATION Communication was vital to the success of this project. SHAPE had weekly stakeholder meetings, including the Base Building representative and consultants to ensure continuity and expectations of both clients were managed. This also ensured defect management commenced 2-3 weeks prior to the handover of each floor, including defects lists issued to all and discussions within the subcontractors and client meetings. Architect and engineer inspections were also arranged weekly leading up to handover, to ensure no unexpected defects presented prior to handover. STAGING WORKS WITHIN A LIVE ENVIRONMENT The project was executed over stages to enable the client to continue working in the non- affected areas and eliminate any possible downtime. It was vital to meet the programmed handovers and therefore minimise the impact to staff. SHAPE informed the client well in advance of any noisy works that needed to take place and scheduled works around non-peak hours. Meticulous coordination ensured the client and all stakeholders were kept well informed of milestones and ensured that SHAPE experienced no delays and was able to deliver each stage seamlessly. CLIENT Airservices Australia INTERIOR DESIGNER Peckvonhartel PROJECT SIZE 11,000 m² DELIVERY MODEL Lump Sum LOCATION Canberra, ACT COMPLETED June, 2014 DURATION 15 months Safety Focus Base Building UpgradeBusiness Continuity “SHAPE understood working in an occupied environment, and were able to easily adapt to changing requirements throughout the build. Maintaining the focus on agreed Key Client Value throughout the project ensured a great end result”. David Robertson, Airservices Australia Time CriticalOn Budget SHAPE DELIVERED THIS PROJECT: • On time • With zero defects • With O&M manuals provided within one week of handover • The project is delivered within budget, on time and with minimal disruption to operations of the site (the key client value)