Adrienne Brett is seeking a challenging position utilizing her skills in customer service, communications, and extensive product knowledge. She has over 5 years of experience in customer service roles, most recently as a Customer Service Representative for Sysco Business Services where she handles customer inquiries, orders, and problem resolution. Brett also has retail experience through positions at Sephora, where she provided beauty consultations and sales. She holds a Bachelor's degree in Psychology from Prairie View A&M University and is proficient in Microsoft Office programs.

1. Adrienne Brett
132 Wild Flower Ln.
Church Point, LA 70525
 954-482-3847
adriennedotcom@gmail.com
Objective: I strive to be an invaluable asset through demonstrating diligent work ethic, excellent customer
service, and extensive product knowledge. I wish to obtain a challenging position with an opportunity for
advancement within your company where I can utilize my skills and excel among serving management and
customers to boost company sales and customer appreciation.
Skills:
 Excellent customer service experience and skills
 Excellent oral and written communication skills
 Extensive food and product knowledge
 Ability to pay attention to detail
 Ability to work in a fast paced environment
 Easily adapt to change
 Experience with food service and SAP
 Advanced skills utilizing Microsoft Office Programs: Word, Excel, Outlook, PowerPoint, and Publisher
Education
Bachelor of Arts -- Psychology; Prairie View A&M University
Career Summary
 Creative professional with strong background in administrative support, customer relations, and
database maintenance.
 Effective communicator with organizational and interpersonal skills.
 Proficient in the use of Microsoft Office Systems.
Professional Experience
Sysco Business Services, Cypress, TX April 2013 to Present
Customer Service Representative II
 Answer internal and external customer inquiries via phones and e-mail
 Problem solving with efficient resolutions
 Place orders and modify and returns for customers and Marketing Associates/Account Executives
 Answer inquiries about company and services, or transfer to correct department
 Extensive product knowledge
 Experience with SAP
TPI Staffing, Cypress, TX November 2012 to April-2013
Customer Service Representative II
 Contractor for Sysco
 Answer phones and e-mails

2.  Customer Support
 Place and modify orders and returns for customers, marketing associates, and account executives
 Answer inquiries about company and services, or transfer to correct department
Sephora, Sugarland, TX (Part-time) September 2011 to April 2012
Sales Associate/ Beauty Studio Captain
• Increase product sales for company
• Maintain a clean & organized environment
• Maintain customer satisfaction
• Participate in company contests to promote and increase individual brands
• Display a vast amount of product knowledge to boost sales and educate clients
• Apply cosmetics to clients to boost sales and educate clients on application techniques
• Responsible for time management at the beauty studio
• Coach make-up artists on organization, time management and skills
• Ensure that monetary goals were met daily, monthly, and weekly
Sephora, Houston, TX (Part-time) October 2010 to September 2011
Sales Associate/ Fragrance Consultant
• Increase product sales for company
• Maintain a clean & organized environment
• Maintain customer satisfaction
• Participate in company contests to promote and increase individual brands
• Display a vast amount of product knowledge to boost sales and educate clients
• Ensure that monetary goals were met daily, monthly, and weekly
Sodexo Inc., Prairie View, TX August 2009 to May 2010
Administrative Assistant
• Handle requests for information, maintain files and process data
• General clerical duties including faxing, mailing, photocopying and answering phones
• Maintain and order office supplies
• Schedule travel, meetings, and appointments
• Modify and prepare documents and reports including graphs, data entry, e-mails and memos.
• Filing and archiving
 Conduct research on behalf of managers
 Organized and coordinated special events, luncheons, and conferences
Civic and Volunteer Activities
 Breast Cancer Walk 2012
 Aids Walk 2012
 Breast Cancer Walk 2011
 Breast Cancer Walk 2010
 Sodexo Volunteer Activities 2010-2012