This resume is for Rhonda Lewis-Smith seeking a new position where she can utilize her skills. She has over 15 years of experience in customer service roles at Target and as a customer representative at a call center. Her most recent roles have been in customer service and as an administrative assistant where she maintained reports and files.

1. Rhonda Lewis-Smith
3500 Data Drive apt. 313
Rancho Cordova, California 95670
cell: 916-737-6681 /email:Rhenda.5062@yahoo.com
Summary:
I am seeking employment with a company where I can utilize my skills and talent to
contribute to the success and growth of the team. I am searching for a position and
environment that is both stimulating and challenging. I believe that my
organizational, administrative and customer focused skills are strong and will be of
value to any enterprise.
Experience:
Target -Rancho Cordova, CA. November 2012 - July 2013
Customer Service Representative
 Fitting Room Attendant-monitoring flow of merchandise and assisting
customers.
 Cashier-responsible for transactions and accounting of cash and receipts.
 Sales Associate-directly assisting customers in many departments and
assuring the merchandise display and providing security.
Target – Cypress, CA. September 2006 – November 2012
Customer Service Representative
 Fitting Room Attendant- monitoring flow of merchandise and assisting
customers.
 Cashier -monitoring flow of merchandise and assisting customers.
 Sales Associate-directly assisting customers in many departments and
assuring the merchandise display and providing security.
 Phone operator-assisted customer and internal personal with all inquiries.
 Clerical Duties-assisted in scheduling personal shifts.
Target -Seal Beach, CA. January 2004 – August 2005
Customer Service Representative
 Cashier-monitoring flow of merchandise and assisting customers.
 Service Desk-returns management and customer service.
 Fitting Room attendant- monitoring flow of merchandise and assisting
customers.
 Sales Associate-directly assisting customers in many departments and
assuring the merchandise display and providing security.

2. Proview Technology (KDS) Garden Grove, CA. October 2001 - March 2009
Customer Representative/Call Center
 Responsible for handling inbound service calls and managing return
authorizations.
 Assisted in processing invoices and reconciling customer payments.
 Responsible for preparing shipping documentation.
 Provided reports to customers and the management team.
 Administer customer database.
Families United Fair Oaks, CA. October 1997 – September 2001
Administrative Assistant
 Maintained and prepared monthly assessment reports for Social Workers
and CCL (Licensing Bureau).
 Ordered and managed supplies for all company district offices.
 Trainer and reference point for clerical workers in all locations.
 Set-up and maintained foster parent files
 Scheduled mandatory meetings and appointment for foster parents
continued certifications.
Education and Skills:
Heald Business College Associated Degree, October 1997
Customer Service, organizational & Administrative
Proficient in Microsoft applications (Word, Excel and PowerPoint).
Working knowledge of Call Center systems.