Damon Salley Jr. is seeking a manager position and has over 10 years of experience in customer service, sales, and team leadership. He has a Masters in Administration from Strayer University with a concentration in finance. Salley's skills include problem solving, communication, meeting sales goals, and building customer relationships. His professional experience includes roles at AT&T, the U.S. Army, and ABC Financial.

1. •501-615-3414•Damonsalley1.ds@gmail.com
•3200 Cyclone Street, Bryant, Arkansas 72022
DAMON SALLEY JR
OBJECTIVE Highly accomplished and determined professional with a track
record of rapport building, problem solving and communication
skills. Looking to apply my skills, education and experience as a
manager with your company.
SKILLS &
ABILITIES
• Unique ability to handle escalated situations
• Able to meet fixed deadlines and manage under pressure.
• Excellent verbal and written communication skills.
PROFFESSIONAL
SUMMARY
Interpersonal & Teamwork
• Consistently recognized for customer satisfaction
• Active participation as a member of sales team to move team
toward completion of goals
Customer Service & Sales
• Effectively meeting customer needs, building productive
customer relations and taking responsibility for customer
satisfaction and loyalty
• Achieved sales goal on consistent basis
Technology
• Proficient in current office technology including: Microsoft
Windows, Office, and Internet resources
• Great understanding of smartphones and tablets and the way
they work with one another.
PROFFESIONAL Sales Rep- AT&T- Bryant, AR. (Oct 2014- Current)
EXPERIENCE
• Helped customer with new products as well as identify and
resolve their concerns.
• Team member that assisted new employees become
acclimated with the fast pace sales environment.
Health Care Specialist- U.S. Army- (October 2014- Current)

2. • Worked in a team environment to achieve goals assigned
by leaders.
• Dealt with a fast past changing environment.
Client Rep- ABC Financial, North Little Rock, AR. ( Oct 2012- Oct 2014)
• Assist with placement of orders, update member account
information and take payments via phone.
• Worked from home and remained discipline with
attendance.
Customer Service Rep- AT&T- Little Rock, AR. (May 2010- Sept 2012)
• Stopped customers from cancelling their service by
resolving their problems
• Controlled escalated calls and provided great customer
service
EDUCATION Strayer University
Masters in Administration, GPA 4.0/4.0
Concentration in Finance- Relevant coursework:
•Professional Communications •Introduction to Information Systems
•Management Concepts •Business Ethics •Business Law I
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