The document provides details of an administrative retreat for school district administrators held from August 8-10, 2012. It includes an overview of the 3-day agenda with topics to be covered each morning and afternoon. It also lists the members of 6 mixed mini-teams that will participate in activities during the retreat. The retreat focuses on developing plans and strategies for continuous improvement, data analysis, professional development, and preparing for board work sessions. Quotes and information shared focus on the challenges of creating professional learning communities and developing a consistent method for assessing performance and progress toward goals.
This document discusses horizontal collaborative teams in ISD 191. It provides an agenda for an administrative meeting that focuses on collaborative teams, documenting school improvement plans, distinguishing professional development from collaborative team time, and ensuring consistency in documenting student discipline data. The meeting aims to determine common processes and structures around these topics to promote continuous improvement.
Through strategic planning workshops, Dr. Tramel helped the NASA Metal Engineering Division develop a strategic plan from the bottom up. She engaged technicians, engineers, and managers to identify their organization's vision, mission, values, goals, and action steps. By applying servant leadership principles and an inclusive process, the workshops addressed the needs of employees experiencing uncertainty from changes at NASA. The bottom-up approach built ownership of the strategic plan.
This document discusses piloting innovative idea capture and management tools at NASA Langley Research Center. It outlines lessons learned from piloting these tools, including that participation is critical to success but was limited, and credibility of the process is also important. A specific pilot involved launching topics on the Langley Creativity and Innovation Fund and Center Innovation Fund to solicit ideas from October to November 2010 and then assessing results through January 2011. The goal was to learn from initial pilots to improve innovation processes and tools.
The document discusses the importance of effective people management in manufacturing leadership. It emphasizes building a world-class manufacturing team through defining leadership profiles, promoting diversity, and strengthening existing talent. It stresses the need to balance functional capability and leadership capability when selecting manufacturing leaders. It also provides models for leadership capabilities and career progression.
The continuous improvement cycle document outlines a process for ongoing evaluation and improvement of student learning, operations, planning, and stakeholder engagement. Key components include collecting inputs like resources, data, and staff time to inform school processes and drive outcomes in areas such as learning, operations, and satisfaction. It emphasizes using data to monitor variability and make adjustments.
The document summarizes feedback from a faculty development session. Participants shared insights on their current faculty development processes and ideas for improvement. Common themes included a lack of clear planning and structure, siloed efforts within departments, low attendance for generic workshops, and a need for targeted support and resources for online and distance learning. Suggestions to improve included conducting needs assessments, creating learning paths, incentivizing participation, and better coordinating support from instructional designers and educational technologists.
Creating a Top 100 Workplace Through Constructive Leadership and CultureHuman Capital Media
Learn how building a constructive culture through leadership development and targeted corporate and human resources initiatives enabled SaskCentral to become an award-winning employer of choice. Ranked No. 1 Best Workplace for Women and recognized as a Best Workplace in Canada, SaskCentral and its consultant will share their roadmap, journey and results to help you plan the type of cultural change effort that promotes not only engagement but also performance.
This document provides an overview of the Levin-Ward Competency Model for program management. It defines complexity and discusses key concepts related to complexity such as nonlinear dynamics and self-organization. It then outlines the basic structure of the competency model, including its purpose to identify important competencies. It describes the six performance competencies and eight personal competencies that make up the model. Examples are given of elements, performance criteria, and types of evidence for both performance and personal competencies. The document concludes by discussing how the model can be used to assess competency at the organizational, program manager, and prospective program manager levels and provides a five step process for implementing the model.
This document discusses horizontal collaborative teams in ISD 191. It provides an agenda for an administrative meeting that focuses on collaborative teams, documenting school improvement plans, distinguishing professional development from collaborative team time, and ensuring consistency in documenting student discipline data. The meeting aims to determine common processes and structures around these topics to promote continuous improvement.
Through strategic planning workshops, Dr. Tramel helped the NASA Metal Engineering Division develop a strategic plan from the bottom up. She engaged technicians, engineers, and managers to identify their organization's vision, mission, values, goals, and action steps. By applying servant leadership principles and an inclusive process, the workshops addressed the needs of employees experiencing uncertainty from changes at NASA. The bottom-up approach built ownership of the strategic plan.
This document discusses piloting innovative idea capture and management tools at NASA Langley Research Center. It outlines lessons learned from piloting these tools, including that participation is critical to success but was limited, and credibility of the process is also important. A specific pilot involved launching topics on the Langley Creativity and Innovation Fund and Center Innovation Fund to solicit ideas from October to November 2010 and then assessing results through January 2011. The goal was to learn from initial pilots to improve innovation processes and tools.
The document discusses the importance of effective people management in manufacturing leadership. It emphasizes building a world-class manufacturing team through defining leadership profiles, promoting diversity, and strengthening existing talent. It stresses the need to balance functional capability and leadership capability when selecting manufacturing leaders. It also provides models for leadership capabilities and career progression.
The continuous improvement cycle document outlines a process for ongoing evaluation and improvement of student learning, operations, planning, and stakeholder engagement. Key components include collecting inputs like resources, data, and staff time to inform school processes and drive outcomes in areas such as learning, operations, and satisfaction. It emphasizes using data to monitor variability and make adjustments.
The document summarizes feedback from a faculty development session. Participants shared insights on their current faculty development processes and ideas for improvement. Common themes included a lack of clear planning and structure, siloed efforts within departments, low attendance for generic workshops, and a need for targeted support and resources for online and distance learning. Suggestions to improve included conducting needs assessments, creating learning paths, incentivizing participation, and better coordinating support from instructional designers and educational technologists.
Creating a Top 100 Workplace Through Constructive Leadership and CultureHuman Capital Media
Learn how building a constructive culture through leadership development and targeted corporate and human resources initiatives enabled SaskCentral to become an award-winning employer of choice. Ranked No. 1 Best Workplace for Women and recognized as a Best Workplace in Canada, SaskCentral and its consultant will share their roadmap, journey and results to help you plan the type of cultural change effort that promotes not only engagement but also performance.
This document provides an overview of the Levin-Ward Competency Model for program management. It defines complexity and discusses key concepts related to complexity such as nonlinear dynamics and self-organization. It then outlines the basic structure of the competency model, including its purpose to identify important competencies. It describes the six performance competencies and eight personal competencies that make up the model. Examples are given of elements, performance criteria, and types of evidence for both performance and personal competencies. The document concludes by discussing how the model can be used to assess competency at the organizational, program manager, and prospective program manager levels and provides a five step process for implementing the model.
The document discusses organization development and why it is important for project management. It focuses on the healthy startup and development of project teams. Specifically, it discusses the Tuckman Model of Team Development and outlines the top five reasons for project team failures. It then introduces the concept of a Project Team Collaboration Agreement, which defines how a team will operate together in critical areas to help avoid failures and increase success. The Collaboration Agreement covers defining issues about the organization, roles, and how the team will structure itself.
This document discusses managing organizational change through culture change. It notes that 80% of change efforts fail and emphasizes that change is difficult, requires recognition and acceptance, and is a process rather than a project. It identifies the eight elements of change and four elements of culture that must be addressed to successfully implement change. These include leadership, work processes, structure, learning, technology, communication, cooperation, and rewards. The document stresses that task-based change alone is not sufficient and that the cultural elements and foundation must be considered. It outlines a course to guide organizations through assessment, visioning, addressing resistance and implementing lasting change.
This document outlines the schedule and content for sessions at the Administrators' Track of the Summer Leadership Institute in 2012. Session 1 focuses on assessing, enhancing, and leveraging student development. Session 2 is about building capacity and collective impact with community partners. Session 3 covers campus infrastructure efforts and reach. The document includes details about a student development assessment activity, observations and opportunities from the assessment, recommended resources, and a brainstorming activity about reimagining community partnerships.
The document discusses the RACE model for managing an LMS migration project. RACE stands for Research, Analyze, Communicate, and Evaluate. The Research phase involves studying best practices and collecting data. In the Analyze phase, goals, objectives, tactics and strategies are developed based on research findings. The Communicate phase involves implementing the project plan and monitoring progress. In the Evaluate phase, the success of the project is determined by whether desired changes occurred. The document provides examples and recommendations for each phase of the RACE model to successfully manage an LMS migration.
The document summarizes a gathering of the NJ Bonner Network directors held on July 20, 2011. It outlines the agenda for member training for the 2011-12 year of service, including required events, training workshops on topics like community asset mapping and public speaking, and issue education sessions on anti-poverty topics. It also describes the NJ PolicyOptions program pilot for 2011-12 across four NJ cities and key performance measures for CNCS initiatives in education and economic opportunity.
This document discusses theories of leadership and how a project manager's leadership style may impact project success depending on the type of project. It outlines early hypotheses that a PM's competence, including leadership style, is a success factor on projects. It presents a research model linking PM leadership competencies to project success, moderated by factors like project type. Initial interviews found that leadership style is more important on complex projects, and different competencies are needed depending on if a project is technical or involves change. Certain competencies like communication skills and cultural sensitivity were seen as important for different project types and contexts.
The document discusses decision making in projects and how to make better decisions. It introduces Crew Resource Management (CRM) and Team Resource Integration Management (TRIM) as techniques. TRIM involves talking with the team, respecting each other, initiating action, and monitoring results. The document provides a checklist for project teams to use when making decisions, considering what needs to be decided, options, and involvement of the project manager and team.
The document discusses the concept of "project followership", which is a new approach to project management that focuses on actively involving project team members rather than just viewing them as followers of the project manager. It describes how project followership can be applied across the different phases of the project life cycle, such as the kickoff meeting, requirements analysis, work breakdown structure, scheduling, and risk management. The goal of project followership is to increase participation, commitment, and satisfaction among project team members to ultimately improve project performance.
• You are looking for cultural integration in a multicultural company
• You have to improve your productivity more than 7 %
• You want to implement self-directed teams
• You need new leadership for highly skilled power teams
• You have to solve conflicts that block more than 5% of your efficiency
• You need a successful lighthouse-style project to become the emotional
• master plan for other projects
• You want to change the lack of identification and need better employer
• image for new hires
The man saw a boy on the beach throwing starfish that had been washed ashore back into the ocean to save them from dying. When the man pointed out that the boy couldn't possibly save all the starfish on the miles of beach, the boy replied that he had made a difference for the one he just saved. Inspired by the boy's words and actions, the man then joined the boy in helping throw starfish back into the sea for the rest of the day.
Speech held by Professor Marco Sampietro, SDA Bocconi School of Management at the NASA Project Management Challenge 2011.
Project Followership is a recent Project Management discipline that looks at projects with a bottom up approach. While in fact the vast majority of Project Management publications are targeted to Project Managers, Project Followership considers team members as the key actors. Project Followership is not antagonist to Project Management but it is complimentary.
How Does Performance Support Change a Learning OrganizationOntuitive
The document summarizes a webinar series on performance support and how it changes learning organizations. The webinars will cover topics like how performance support impacts roles like CLOs and instructional designers. It will also explore implementing a performance support solution, including analyzing needs, mapping workflows, defining learning assets, and measuring impact. The webinars advocate a systematic approach called LEaP design to produce support solutions that are contextual, scalable, and integrated with other learning.
The document summarizes a 2010 Environmental Performance Summit held from June 28-30 in Arlington, VA. The summit featured workshops on developing quality performance measures and performance-based budgeting for environmental programs. It also included keynote addresses on improving environmental performance through Executive Order 13514 and a panel on best strategies for using performance measures for environmental programs. The target attendees were environmental managers and specialists from government agencies seeking to improve environmental performance.
This document provides information about an upcoming training event titled "Project Leadership" hosted by The Performance Institute. The two-day training will be held on August 9-10, 2010 in Arlington, VA and will provide up to 14 PDU credits. Attendees will learn skills related to effective project leadership, team building, communication, decision-making, change management, and conflict resolution. The training will use interactive exercises and real-world examples. Information is provided about the venue, hotel accommodations, fees, registration, cancellations, and sponsorships.
This presentation provides an overview of the book "Work on the Move" published by the IFMA Foundation in October 2011. It was the basis for an Authors' Roundtable at the World Workplace conference held in Phoenix in October 2011. The Roundtable was led by Jim Ware.
The document provides information for commissioner basic training. It discusses evaluating unit operation using indicators like leadership, advancement, and attendance. Commissioners are instructed to use the Journey to Excellence program to set goals and measure unit performance. Effective counseling techniques for commissioners include active listening, understanding the leader's perspective, and guiding them to their own solutions rather than giving advice. The district committee structure includes functions for membership, finance, programs, and unit service to support units.
1) The document discusses the evolution of the humanitarian enterprise over the past 10 years, lessons learned from civil-military interaction during crises in Haiti, Pakistan, and Afghanistan, and what to expect for humanitarian action between now and 2020.
2) It notes major quantitative and qualitative changes to the humanitarian field, including more funding, workers, and media attention, but also greater politicization and the blending of humanitarian and political/military agendas.
3) The response to the 2010 Haiti earthquake showed the importance of military logistics support but also coordination challenges when the military takes a leading role, while the response to Pakistan floods demonstrated more positive civil-military cooperation.
The document summarizes the district's work over the past year to improve teaching, learning, and student achievement. Key points include developing curriculum and intervention systems, implementing new programs like ADSIS, analyzing assessment data showing progress in reading and math, and recommending the board approve the annual report.
The document is a summary of an admin retreat held in August 2012. It provides details on poster paper pics that were taken on Wednesday, August 8th during the retreat. In 3 sentences or less, the document summarizes photos taken of poster papers during an administrator retreat in August 2012.
The document summarizes a professional learning community (PLC) meeting for reading interventionists. The objectives of the meeting were to standardize processes for identifying students needing interventions, identify consistent data sources to guide support, learn how to use an assessment tool called iCue, and discuss expectations for upcoming professional development on Pyramid Response to Intervention (PRTI). Participants scheduled appointments, read poems, learned how to access iCue from the director of assessment, updated process flowcharts, and discussed learning expectations for the upcoming PRTI training.
The document discusses organization development and why it is important for project management. It focuses on the healthy startup and development of project teams. Specifically, it discusses the Tuckman Model of Team Development and outlines the top five reasons for project team failures. It then introduces the concept of a Project Team Collaboration Agreement, which defines how a team will operate together in critical areas to help avoid failures and increase success. The Collaboration Agreement covers defining issues about the organization, roles, and how the team will structure itself.
This document discusses managing organizational change through culture change. It notes that 80% of change efforts fail and emphasizes that change is difficult, requires recognition and acceptance, and is a process rather than a project. It identifies the eight elements of change and four elements of culture that must be addressed to successfully implement change. These include leadership, work processes, structure, learning, technology, communication, cooperation, and rewards. The document stresses that task-based change alone is not sufficient and that the cultural elements and foundation must be considered. It outlines a course to guide organizations through assessment, visioning, addressing resistance and implementing lasting change.
This document outlines the schedule and content for sessions at the Administrators' Track of the Summer Leadership Institute in 2012. Session 1 focuses on assessing, enhancing, and leveraging student development. Session 2 is about building capacity and collective impact with community partners. Session 3 covers campus infrastructure efforts and reach. The document includes details about a student development assessment activity, observations and opportunities from the assessment, recommended resources, and a brainstorming activity about reimagining community partnerships.
The document discusses the RACE model for managing an LMS migration project. RACE stands for Research, Analyze, Communicate, and Evaluate. The Research phase involves studying best practices and collecting data. In the Analyze phase, goals, objectives, tactics and strategies are developed based on research findings. The Communicate phase involves implementing the project plan and monitoring progress. In the Evaluate phase, the success of the project is determined by whether desired changes occurred. The document provides examples and recommendations for each phase of the RACE model to successfully manage an LMS migration.
The document summarizes a gathering of the NJ Bonner Network directors held on July 20, 2011. It outlines the agenda for member training for the 2011-12 year of service, including required events, training workshops on topics like community asset mapping and public speaking, and issue education sessions on anti-poverty topics. It also describes the NJ PolicyOptions program pilot for 2011-12 across four NJ cities and key performance measures for CNCS initiatives in education and economic opportunity.
This document discusses theories of leadership and how a project manager's leadership style may impact project success depending on the type of project. It outlines early hypotheses that a PM's competence, including leadership style, is a success factor on projects. It presents a research model linking PM leadership competencies to project success, moderated by factors like project type. Initial interviews found that leadership style is more important on complex projects, and different competencies are needed depending on if a project is technical or involves change. Certain competencies like communication skills and cultural sensitivity were seen as important for different project types and contexts.
The document discusses decision making in projects and how to make better decisions. It introduces Crew Resource Management (CRM) and Team Resource Integration Management (TRIM) as techniques. TRIM involves talking with the team, respecting each other, initiating action, and monitoring results. The document provides a checklist for project teams to use when making decisions, considering what needs to be decided, options, and involvement of the project manager and team.
The document discusses the concept of "project followership", which is a new approach to project management that focuses on actively involving project team members rather than just viewing them as followers of the project manager. It describes how project followership can be applied across the different phases of the project life cycle, such as the kickoff meeting, requirements analysis, work breakdown structure, scheduling, and risk management. The goal of project followership is to increase participation, commitment, and satisfaction among project team members to ultimately improve project performance.
• You are looking for cultural integration in a multicultural company
• You have to improve your productivity more than 7 %
• You want to implement self-directed teams
• You need new leadership for highly skilled power teams
• You have to solve conflicts that block more than 5% of your efficiency
• You need a successful lighthouse-style project to become the emotional
• master plan for other projects
• You want to change the lack of identification and need better employer
• image for new hires
The man saw a boy on the beach throwing starfish that had been washed ashore back into the ocean to save them from dying. When the man pointed out that the boy couldn't possibly save all the starfish on the miles of beach, the boy replied that he had made a difference for the one he just saved. Inspired by the boy's words and actions, the man then joined the boy in helping throw starfish back into the sea for the rest of the day.
Speech held by Professor Marco Sampietro, SDA Bocconi School of Management at the NASA Project Management Challenge 2011.
Project Followership is a recent Project Management discipline that looks at projects with a bottom up approach. While in fact the vast majority of Project Management publications are targeted to Project Managers, Project Followership considers team members as the key actors. Project Followership is not antagonist to Project Management but it is complimentary.
How Does Performance Support Change a Learning OrganizationOntuitive
The document summarizes a webinar series on performance support and how it changes learning organizations. The webinars will cover topics like how performance support impacts roles like CLOs and instructional designers. It will also explore implementing a performance support solution, including analyzing needs, mapping workflows, defining learning assets, and measuring impact. The webinars advocate a systematic approach called LEaP design to produce support solutions that are contextual, scalable, and integrated with other learning.
The document summarizes a 2010 Environmental Performance Summit held from June 28-30 in Arlington, VA. The summit featured workshops on developing quality performance measures and performance-based budgeting for environmental programs. It also included keynote addresses on improving environmental performance through Executive Order 13514 and a panel on best strategies for using performance measures for environmental programs. The target attendees were environmental managers and specialists from government agencies seeking to improve environmental performance.
This document provides information about an upcoming training event titled "Project Leadership" hosted by The Performance Institute. The two-day training will be held on August 9-10, 2010 in Arlington, VA and will provide up to 14 PDU credits. Attendees will learn skills related to effective project leadership, team building, communication, decision-making, change management, and conflict resolution. The training will use interactive exercises and real-world examples. Information is provided about the venue, hotel accommodations, fees, registration, cancellations, and sponsorships.
This presentation provides an overview of the book "Work on the Move" published by the IFMA Foundation in October 2011. It was the basis for an Authors' Roundtable at the World Workplace conference held in Phoenix in October 2011. The Roundtable was led by Jim Ware.
The document provides information for commissioner basic training. It discusses evaluating unit operation using indicators like leadership, advancement, and attendance. Commissioners are instructed to use the Journey to Excellence program to set goals and measure unit performance. Effective counseling techniques for commissioners include active listening, understanding the leader's perspective, and guiding them to their own solutions rather than giving advice. The district committee structure includes functions for membership, finance, programs, and unit service to support units.
1) The document discusses the evolution of the humanitarian enterprise over the past 10 years, lessons learned from civil-military interaction during crises in Haiti, Pakistan, and Afghanistan, and what to expect for humanitarian action between now and 2020.
2) It notes major quantitative and qualitative changes to the humanitarian field, including more funding, workers, and media attention, but also greater politicization and the blending of humanitarian and political/military agendas.
3) The response to the 2010 Haiti earthquake showed the importance of military logistics support but also coordination challenges when the military takes a leading role, while the response to Pakistan floods demonstrated more positive civil-military cooperation.
The document summarizes the district's work over the past year to improve teaching, learning, and student achievement. Key points include developing curriculum and intervention systems, implementing new programs like ADSIS, analyzing assessment data showing progress in reading and math, and recommending the board approve the annual report.
The document is a summary of an admin retreat held in August 2012. It provides details on poster paper pics that were taken on Wednesday, August 8th during the retreat. In 3 sentences or less, the document summarizes photos taken of poster papers during an administrator retreat in August 2012.
The document summarizes a professional learning community (PLC) meeting for reading interventionists. The objectives of the meeting were to standardize processes for identifying students needing interventions, identify consistent data sources to guide support, learn how to use an assessment tool called iCue, and discuss expectations for upcoming professional development on Pyramid Response to Intervention (PRTI). Participants scheduled appointments, read poems, learned how to access iCue from the director of assessment, updated process flowcharts, and discussed learning expectations for the upcoming PRTI training.
Here are the prompts for today's 60 second lecture:
- Summarize your team's discussion about how to deepen learning through collaborative teams.
- Share one insight or "aha" your team discussed regarding next steps.
You have 60 seconds to stand on one leg and share! Go!
The Teaching and Learning Team reported to the School Board on guiding questions around student learning outcomes, assessment, and response to learning. They provided perspectives on developing rigorous curriculum, supporting job-embedded professional development, and using balanced assessments to improve instruction. The report outlined facilitating curriculum development, managing curricula, evaluating programs, developing intervention systems, and using data to drive instruction. It also discussed the role of technology in achieving educational goals and establishing a professional learning community focused on student results.
The document discusses several topics related to US foreign policy including:
- Eras of US foreign policy from isolationism pre-WWII to the post-9/11 era.
- Principles of American foreign policy in the 21st century focus on ensuring freedom and security for all.
- An examination of the Iraq war including justification for invasion, strategy, critique of staying the course policy, and slow institutional change.
- Issues related to the war on terrorism including defining the enemy and determining an end.
The document discusses vertical collaborative teams in ISD 191. It outlines the objectives of revisiting norms, reviewing the school improvement plan (SIP) and professional development (PD) processes, analyzing student achievement data, and establishing protocols for vertical team sharing. Teams will use constructivist listening, analyze data, develop SIP/PD plans and timelines, differentiate between PD and team meetings, and participate in district PD days focusing on curriculum development.
Final linda dulye nj iabc chapter ultimate engagement 110811Dulye
The document discusses strategies for improving employee engagement through effective communication and leadership. It recommends conducting an employee survey to identify issues, then forming cross-functional action teams to address priorities. Leaders should participate in regular "walkarounds" to connect with frontline employees, and metrics should track progress in engagement and business outcomes over time. Piloting the program with a small group before expanding it is also advised.
The document discusses employee engagement strategies presented by Linda Dulye of Dulye & Co. It describes using employee survey data to prioritize issues, forming employee action teams to analyze problems and propose solutions, and developing leaders' engagement skills through activities like weekly walkarounds. The goal is to shift from a top-down culture to one with more two-way communication and employee ownership of engagement initiatives.
Data Driven Decision Making for Nonprofits4Good.org
“Someone told us we need to do a survey,” the process often begins. A survey is only one piece of a data-driven strategic process, which really begins with articulation of the core issue, and ends with an assessment of how the strategy worked. In this session we will learn the 12 stages of a data-driven process, and show a full illustration of a project. Participants will also learn how to put together a simple one-page project planning brief.
Measuring Social Change and Media: Beyond BSBeth Kanter
This workshop provided an overview of becoming a data-informed organization through measuring social change and media efforts. The presenters discussed the five stages of measurement acceptance from denial to becoming data-informed. They provided case studies of organizations at different levels of maturity including the Humane Society of the United States and an arts nonprofit. Key lessons included establishing clear goals and KPIs, overcoming silos between departments, learning from both successes and failures, and using data to continuously improve strategies.
This document outlines a workshop on using measurement and data to improve nonprofit social media strategies. It discusses defining success metrics, collecting the right types of data, and using measurement for continuous learning and improvement rather than just tracking outputs. Key steps include starting with small pilots to test measurement approaches, focusing on a few important metrics, and having regular reflection meetings to analyze results and identify lessons learned from successes and failures. The overall message is that nonprofits should view measurement as a way to enhance their strategies rather than just collect data for its own sake.
Beth Kanter presented a webinar on becoming data informed for nonprofits. She discussed moving from crawling to walking to running to flying in measurement maturity. Kanter outlined the 7 steps of measurement as defining goals, identifying the audience and insights needed, choosing appropriate tools and metrics, setting benchmarks, and analyzing results. She emphasized starting small with pilots and using data for decision making and continuous improvement. The webinar provided frameworks and examples to help nonprofits of all levels strengthen their measurement practices.
Enterprise Dojos: Values, Principles, and Cultural PerspectiveCprime
When we talk about dojos there’s a tendency to focus on the mechanical aspects of the model — the workflow, method, short iterations, and immersive learning. Perhaps more important is understanding what models and principles actually make the dojo innovative and successful. In this webinar, our dojo experts will unpack the foundations of the dojo — the underlying models that make it work, the principles that guide our behaviors and choices, and how dojos help shift cultures from fixating on delivery to leveraging learning.
You will learn about:
- Theories and research that make the dojo model work: deliberate practice, spaced repetition, etc.
- What are the values and principles that are common to successful dojos
- How dojos help shift an organization from a culture of delivery to a culture of learning
The data team shared various data with the goal of understanding student success at the college. They presented data on courses with the highest enrollments and lowest retention rates broken down by demographics. Data on placement testing, financial aid, and the demographics of first-time students was also analyzed. Persistence rates for first-time students were found to be lowest for African American males, African American females, Hispanic males, and White males over five years. The data team aims to use this information to identify underlying factors impacting student success and inform interventions.
This document provides an overview of a webinar on becoming data informed for nonprofits. The webinar discusses moving from crawling to walking to running to flying in measurement maturity. It introduces a framework for measurement and encourages nonprofits to start with small pilots to build measurement habits. The webinar also discusses defining goals and key performance indicators, choosing the right tools, collecting qualitative data, and using data for decision making through regular reflection. Attendees are encouraged to critically evaluate if the time spent on social media is worth the results and costs through measurement.
The document discusses action learning and its use in community leadership development programs. It defines action learning as a process involving a small group solving real problems while focusing on learning and how that benefits members and organizations. Critical factors for success include a relevant project, diverse team, commitment to action and learning, reflection, and a facilitator. Programs have utilized action learning projects but face challenges with resources, support, and evaluation.
This document outlines the 7 basic steps for nonprofits to become data informed organizations:
1. Define goals and desired outcomes
2. Identify target audiences
3. Determine the necessary time investment for measurement
4. Establish benchmarks for comparison
5. Select key performance indicators (KPIs) to track
6. Choose appropriate tools and methods for data collection
7. Engage in sense-making of results to inform strategy
Purposeful Community and Change Leadership for the 21st Century -Handout #10 ...ohedconnectforsuccess
June 29, 10:30am – noon, Room: Union A
Purposeful Community touches all aspects of the learning process. The four components of Purposeful Community will be explored in relation to increasing student achievement and growth. Participants will learn about the phases of the change-leadership process in the Ohio Appalachian Collaborative (called Enhancing Leadership Quality for Collaborative Action Impact). A mindset-management approach to leadership and delivery models will be shared, which will assist participants in creating a plan for Purposeful Community and Change Leadership in their own school or district.
Main Presenter: Mark Glasbrenner, Battelle for Kids
Co-Presenter(s): Barb Hansen, Battelle for Kids
The document summarizes a session on benchmarking and key performance indicators (KPIs) for measuring social media efforts at nonprofits. Three organizations - the American Leadership Forum Silicon Valley, the National Wildlife Federation, and the Monterey Bay Aquarium - shared their experiences developing SMART objectives, identifying relevant peer organizations for benchmarking, and establishing KPIs to track performance. The session provided an overview of benchmarking and KPIs, and highlighted examples and challenges the organizations have faced in designing and implementing social media measurement pilots.
Expanding Business Engagement webmeeting printout Kristin Wolff
These are the slides used by Social Policy Research in a technical assistance webmeeting with the Expanding Business Engagement initiative October 3, 2012.
Ball Foundation-RUSD Partnership Final Evaluation ReportRex Babiera
The final report (presented to the foundation board) of an evaluation of the Ball Foundation's partnership with Rowland Unified School District, prepared by Catherine Awsumb Nelson, Ph.D., independent evaluator.
GETTING STARTED WITH ASSESSMENT PROJECT MANAGEMENT & WRITING GOOD QUESTIONSJen Rutner
This document provides guidance on conducting library assessment projects, including developing a culture of assessment, project management, and writing good survey questions. It recommends forming a representative committee, creating a detailed project plan with objectives and timelines, understanding your team's roles and skills, and identifying the decision makers who will use the results. When writing questions, the document advises making them clear, unbiased, and allowing different perspectives. Staff should test the questions for understandability and ensure they can be answered as intended. The overall goal is to conduct data-informed assessment to improve library services and maximize positive outcomes for users.
This document discusses improving reliability and maintenance through organizational culture change. It introduces Ian Knight from the Reliability Institute in the Netherlands who has 35 years of experience in condition monitoring, lubrication, and equipment reliability. Knight discusses examples of implementing change programs focused on maintenance, reliability, and production. He emphasizes that changing organizational culture is key to successful and sustainable change efforts, and outlines a framework for assessing culture and driving change through initiatives, activities, and ongoing evaluation.
Global Health Social Media Working GroupBeth Kanter
Beth Kanter discusses how nonprofits can be more effective by taking a networked approach and using measurement. She advocates adopting a "network mindset" with openness, decentralized decision-making, and collective action. Kanter also stresses the importance of measurement, providing a 7-step process for social media measurement that includes defining goals, audiences, investments, benchmarks, metrics, tools, and data analysis. The document provides examples and advice for nonprofits to crawl, walk, run, and fly in developing networked and data-informed practices.
The document summarizes key points from a district leadership retreat. It includes discussions around improving student learning through professional learning communities and organizational learning. Leaders were asked to reflect on how they spend their time and recognize drifting behaviors. Breakout groups discussed school improvement plans and assessments in relation to the district's strategic roadmap. The document concludes with reflections on merging personal visions into a clear district message and overcoming challenges through collaboration.
The document provides an agenda and materials for a district leadership team planning retreat focused on empowering student learning and achievement. The retreat will cover [1] expectations for core instruction and interventions, [2] aligning these expectations to school improvement plans, and [3] developing protocols for monitoring implementation and results.
The document outlines Burnsville-Eagan-Savage Public Schools' proposed Professional Pay (Pro-Pay) plan for 2012-2013. Pro-Pay aims to provide opportunities for teachers to grow professionally and receive compensation through building goals, collaborative team goals, personalized professional development plans, and observations/coaching. It explains the components and expectations of Pro-Pay and how it aligns with district and school improvement efforts. Important dates are listed for informational meetings and potential votes on approving Pro-Pay.
This document outlines the agenda and discussion topics for a vertical collaborative teams meeting. Key points included celebrating leadership successes, reviewing expectations for school improvement plans and instructional plans, providing updates on professional development opportunities, and clarifying district, principal, and teacher responsibilities to support core instruction and intervention systems. Time was spent discussing how to refine these areas and identifying relevant professional learning. The goal was to align efforts across the district to focus on research-based practices around curriculum, instruction, and student support.
The document summarizes Burnsville-Eagan-Savage Public Schools' proposed Professional Pay (Pro-Pay) system for the 2012-2013 school year. Pro-Pay would compensate teachers for meeting expectations in four areas: a building goal, a collaborative team goal, a personalized professional learning plan, and observations and instructional coaching. It provides timelines and processes for developing goals and participating in professional development, observations, and coaching aligned with school and teacher needs. Meetings are scheduled in April and May for staff to learn more about Pro-Pay and provide input before the system is voted on and approved.
The document outlines an agenda for a Q-Comp planning session with the following key points:
1. The session will involve backward planning, dividing into groups to review goals, and having each group analyze and provide clarity on components of the plan.
2. The groups will review building goals, collaborative team goals, observations, and professional learning plans.
3. Implementation of the plan requires approval from the school board and a staff vote by certain deadlines.
This district professional development meeting focused on collaborative work to identify essential learning outcomes. Participants learned about documenting their collaborative work, identifying the essential knowledge, skills, and vocabulary needed to achieve learning outcomes, and using standards to guide instructional planning. The key messages were about using limited instructional time strategically and collaboratively determining what students must know and be able to do through their work.
The document provides information about an upcoming professional development meeting, including signals to transition discussions, how meeting documents will be distributed, and how to sign in to earn continuing education credits. Teachers are asked to collaboratively discuss and record their analysis of essential learning outcomes from a previous meeting using the provided template.
Vertical Collaborative Teams February 9, 2012ISD191
This document summarizes a meeting about developing core instruction action plans. It includes:
1) An overview of the meeting objectives which were to share plans from different schools, clarify expectations for instruction plans, and develop a checklist outlining the plan expectations.
2) A discussion of the components and implementation of instruction plans, including actions, evidence, impact, resources, responsibilities, and timelines.
3) Instructions for teachers to work in groups to develop a comprehensive checklist communicating the criteria for strong instruction plans using an online template.
The PLC meeting discussed the roles and responsibilities of reading interventionists. Interventionists are responsible for determining student needs, identifying those who require strategic or intensive support, and providing interventions. Group size, schedules, and data review processes are important to determine. Professional development needs for interventionists include training for all levels from introductory to annual, focusing on skills like data analysis and instructional strategies. The PLC will continue to meet monthly to support interventionist work.
District Professional Development October 17ISD191
This document summarizes a district professional development meeting that covered the following key points in 3 sentences:
The meeting reviewed procedures for accessing documents and earning continuing education credits, introduced signals for group interactions, and discussed designing powerful professional development by focusing content on student performance data and teachers' instructional needs. Breakout groups then discussed excerpted readings on collaborative learning and the objectives of district professional development sessions in supporting collaborative teams' work to improve student outcomes.
The document outlines plans for vertical collaborative teams. The key objectives are to determine guidelines for how collaborative time is used, continue developing instruction plans using learning from previous meetings, and review expectations and provide feedback. Teams will participate in sharing, develop core plans, and review feedback. Future meetings will focus on developing instruction units and formative assessments aligned with learning outcomes. District PD in January and February will support these goals for different subject areas.
Here are the key messages I captured from our meeting:
- Core instruction involves identifying essential learning outcomes, units of instruction, aligned assessments, research-based strategies, and interventions/enrichments.
- District will provide curriculum development and PD on essential learning outcomes but sites need strategies for collaborative team meetings focused on PLC questions.
- New MCA III test will be online, allow for growth model with up to 3 administrations, and provide immediate scores to inform instruction.
- Focus on research-based strategies and PL for improving reading and math achievement of identified student groups.
- Continue implementing district initiatives like PBIS, Responsive Classroom, AVID, equity audits while also focusing PLCs on
This document summarizes a meeting of vertical collaborative teams. The objectives of the meeting were to: 1) engage in sharing about school improvement plans, 2) review district curriculum and professional development, 3) clarify expectations for future professional development sessions, 4) process expectations for core instruction action plans, and 5) reflect on learning. Teams from different schools shared about developing, implementing, and monitoring their school improvement plans. An African folktale was discussed in relation to collaborative team expectations. Insights on developing school improvement plans were shared in triads. The next meeting date and sharing site were decided. Aligning district professional development, curriculum development, and school-level action plans was discussed.
The document discusses developing narratives about learning and work at the school and district level. Key points discussed include:
1) Developing protocols for individuals, teams, buildings, and districts to systematically document learning and work to inform continuous improvement.
2) Having individuals, teams, and buildings determine how to monitor progress, draw conclusions, and celebrate accomplishments to shape narratives.
3) The district narrative is based on collective stories from buildings, departments, and programs that are shared at meetings and data fairs.
This document summarizes the key discussions and activities from a principals' retreat held on August 11, 2011. The retreat focused on strengthening collaboration and commitment to norms, sharing learning about professional learning communities (PLCs), exploring the purpose and structures of the district leadership team (DLT), proposed revisions to the teacher compensation (Q-Comp) program, and connecting expectations to commitments. Participants engaged in reflection activities, discussion of meeting procedures, explored components of the school improvement plan and professional development plan, and committed to focusing their PLC work on collaboration, learning, and results.
The document summarizes the agenda and objectives for a two-day principals' retreat focused on school culture and collaboration. The retreat aims to develop collaborative culture among principals, revisit norms of collaboration, deepen understanding of focus questions and school improvement plans, and link collaboration to professional development plans. Time is allocated for curriculum, assessment, and instruction discussions in vertical and horizontal teams. Quotes on collaboration are shared to spark reflection, and norms of collaboration are assessed and redefined to guide the principals' work.
The document discusses focus questions for collaborative teams and procedures for district leadership team meetings. It includes sections on reviewing the purpose and functions of the district leadership team, clarifying expectations for collaborative team time versus professional learning time, and celebrating progress. Key points include having collaborative teams focus on what students should know and be able to do, how teams will know if students are learning, and how teams will respond when students don't learn or do learn. The document provides guidance for district leadership team meetings, including protocols for sharing progress and learning from each other.
The document outlines the agenda and objectives for a district leadership team meeting taking place on August 17-18, 2011. The meeting will focus on developing a collaborative culture, deepening understanding of continuous improvement processes, drafting SMART goals, and engaging in shared learning. Key objectives include reviewing the purposes and functions of the district and building leadership teams, extending work on the school improvement plan and professional development plans, and discussing revisions to the teacher compensation system. Meeting logistics and protocols are also provided.
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2. Mixed Mini-Teams
Team A: Team B: Team C:
Dave Helke Kelly Ronn Don Leake
Bill Heim Gene Roczniak Kari Komar
Liz Vaught Lyle Bomsta Kay Fecke
Taber Akin Sarah Kloeckl Brady Hoffman
Stephanie Corbey Tom Umhoeffer Ruth Dunn
Delonna Darsow Julie Kronabetter Rachel Gorton
Aaron Tinklenberg Nancy Birch Michele Starkey
BEA Rep? Glenn Simon BEA Rep
Team D: Team E: Team F:
Janice Porter Chris Bellmont Renee Brandner
Jeff Leach Brad Rob Bruce Morrissette
Rob Nelson Kristine Black Jon Bonneville
Stacey Sovine Cindy Check Elaine Mehdizadeh
Roxanne Williams Kathy Funston Jenne O’Neill-Mager
Jackie Smith Tiffany Weiler Dawn Willson
Connie Erickson Jim Dellwo Kevin Avise
Doug Steele BEA rep? David Bernard
3. 3 Day Overview
Wednesday AM Thursday AM Friday AM
(Split admin
operational/Instructional)
•TeamWorks ELS •Establishing Norms
•ISD 191 Roadmap & •Understanding the •Curriculum Plans
Operational Plan Vision Cards •PD Plans
•Leading Change & •Connecting Vision •Connecting District &
Con’t Improvement Cards to Imp Plans School Work
Wednesday PM Thursday PM Friday PM
•Leading in Partnership •Adminstrative Details •Preparing for Board
•Key Messages from •Key Messages Work Sessions
today regarding Roadmap
•2:00 All together for
finalizing Key Messages
5. Mixed Mini-Teams
Team A: Team B: Team C:
Dave Helke Kelly Ronn Don Leake
Bill Heim Gene Roczniak Kari Komar
Liz Vaught Lyle Bomsta Kay Fecke
Taber Akin Sarah Kloeckl Brady Hoffman
Stephanie Corbey Tom Umhoeffer Ruth Dunn
Delonna Darsow Julie Kronabetter Rachel Gorton
Aaron Tinklenberg Nancy Birch Michele Starkey
BEA Rep? Glenn Simon BEA Rep
Team D: Team E: Team F:
Janice Porter Chris Bellmont Renee Brandner
Jeff Leach Brad Rob Bruce Morrissette
Rob Nelson Kristine Black Jon Bonneville
Stacey Sovine Cindy Check Elaine Mehdizadeh
Roxanne Williams Kathy Funston Jenne O’Neill-Mager
Jackie Smith Tiffany Weiler Dawn Willson
Connie Erickson Jim Dellwo Kevin Avise
Doug Steele BEA rep? David Bernard
6. 3 Day Overview
Wednesday AM Thursday AM Friday AM
(Split admin
operational/Instructional)
•TeamWorks ELS •Establishing Norms
•ISD 191 Roadmap & •Understanding the •Curriculum Plans
Operational Plan Vision Cards •PD Plans
•Leading Change & •Connecting Vision •Connecting District &
Con’t Improvement Cards to Imp Plans School Work
Wednesday PM Thursday PM Friday PM
•Leading in Partnership •Adminstrative Details •Preparing for Board
•Key Messages from •Key Messages Work Sessions
today regarding Roadmap
•2:00 All together for
finalizing Key Messages
7. Elbow Partner Warm Up:
The first and most brutal fact that must be
confronted in creating PLCs is that the task is
not merely challenging; it is daunting. It is
disingenuous to suggest that the
transformation will be easy or to present it
with rosy optimism that obscures the
inevitable turmoil ahead.
Learning By Doing (2010) pg 252
What pieces of our narrative are evidence of this
predictable turmoil ? What steps have you
taken to make it positive?
8. Bracketing & Parking Lot
• Create a “to-do” list
for the things you
would be doing if
you were not here
today.
• List items on chart
paper (back wall) to
address after lunch
9. To throw our hands up and say, “But we cannot
measure performance in the social sectors the way
you can in business” is simply lack of discipline. All
indicators are flawed, whether qualitative or
quantitative. Test scores are flawed, mammograms
are flawed, crime data are flawed, customer service
data are flawed, patient-outcome data are flawed.
What matters is not finding the perfect indicator, but
settling upon a consistent and intelligent method of
assessing your output results, and then tracking your
trajectory with rigor. What do you mean by great
performance? Have you established a baseline? Are
you improving? If not, why not? How can you
improve faster toward your audacious goals?
Jim Collins pgs. 7-8 (2005)
10. Focus on Continuous Improvement
(Initially shared 8/17/11)
• Plan
– Collect and analyze data
– Identify goals
– Identify strategies focused on
improvement
– Determine progress monitoring
processes and timelines
• Do
– Implement strategies
– Monitor and document progress
• Study
– Assess the impact of the strategies
– Monitor results
• Act
– Use data to modify plan
– Develop on-going efforts focused
on improvement
11. Timelines for SIP/PD Plans
Review Data
Complete Self- Bring Data from
(continuous Share Current Reality
Assessments on Self-Assessments; Share Current Reality Share Current Reality improvement (4 data sources); Share
Learning, Develop SMART (at least 2 data (at least 2 data cycle) and Learning, Progress, and
Collaboration, Goals; Focus on sources); Share Data sources); Share Plans Develop 2012- Data at DLT; Share
Results; Develop Action and PD and Narratives or for Exploring Data 2013 Plans 2012-2013 Plans (draft)
Current Reality Plans Visuals about SIP Sources, SIP Progress
September October November December January/February March April/May June
Analyze Student Share Additional Share Emerging Share Emerging
Data Analysis for Explore Processes for Results from Action Results from Action
Achievement Data; ;
Current Reality; Demographic and Plans; Share Summary Plans; Share Summary
Explore Other School
Share Emerging Perception Data; of Professional of Professional
Process Data
Action Plans; Discuss Explore Learning Learning; Focus on Learning; Focus on
Sources; Learn about
Creating Narratives, Connected to Action Continuous Continuous
Data Collection on
Visuals for SIP Data Plans (i.e., core Improvement Cycle Improvement Cycle
Staff Learning
instruction, system of
interventions)
12. Creating a Narrative
(Initially Shared 9/22/2011)
• Creating a narrative—or telling your story of your
learning and doing—is an essential part of
developing and monitoring your SIP plan.
• As your site monitors and documents your
progress, you will need to systematically record
the processes for developing your SIP, the impact
of adult learning, and the results from
collaborative teams.
• Here’s an option that will be studied further:
http://sksssip.blogspot.com/
13. Individual Narrative
• Determine protocols for
individuals to systematically
document the learning and
doing
• Build in structures where
individuals draw conclusions
about their work and inform
their practice and professional
learning
• Have individuals analyze their
learning and work at the end of
the year
– What did I learn this year?
– How did I grow and change as a
result of my learning?
• Celebrate the learning and doing
of individuals
14. From Individual to Team Narrative
1. Provide time for teams to
systematically document
When individuals
their learning and doing begin sharing and
with one another collectively
2. Have teams determine
protocols to monitor and
building their
inform their learning and narratives, the
doing team narrative
3. Have teams summarize
their learning and doing
starts to take
4. Celebrate the learning shape, as well
and doing of teams
15. From Team to Building Narrative
As teams engage in the
1. Determine protocols and
processes for your building to
development of their
synthesize the learning and narratives, their
doing of your teams collective “story”
2. Determine a mechanism for
how the synthesis of your
shapes the building’s
building’s learning and doing narrative, as well.
are documented and
celebrated
16. From Building to District Narrative
1. Systematically embed
protocols and processes for The richness of our
buildings to share and district’s narrative is
celebrate their learning and
doing at principal meetings,
based on the
at DLT meetings, and other collective stories
data share fair opportunities from buildings,
departments, and
programs.
17. Strategic Roadmap
Mission, Vision, Core Values, Strategic Directions
District Operational Plan
Mapping our work aligned to strategic directions
Is it the right work?
When will it happen?
What needs to leave the system?
Essent
ia l Ques
How do tion:
Pl a n s ( w e al i g
n Cont
Vision Cards SIPS a
the str
nd Dep inuous
t Impro
vemen
Improv
ement
Tracking progress towards our vision of: ategic t Plans
roadm ) to ma
ap hap ke
pen?
A: Excellence in Learning
B: Excellence in Teaching
C: Excellence in Support Services
18. Operational Plan
In your groups (10 minutes):
•Initial reactions?
•How does this inform your leadership developing bldg and dept
improvement plans?
•How might you share this with staff to help cultivate district-wide
synergy towards our work?
19. Vision Cards
Vision Card A:
- Student Learning
Vision Card B & C
Aligning work of adults to
improve results on our
mission:
- Teaching
- Support Services
20. Understanding Vision Card C
• Initial reactions - what is unclear?
• How does this impact the relationship between
building principals and department leaders?
Be prepared to report out in 20 minutes
22. Understanding Vision Card B
• How does each strand connect to the SIP outline?
• Develop “Look Fors” to bring clarity to each
strand
• Begin to discuss simple common assessments or
measurements, connected to Continuous
Improvement Plan action plans, and map out a
schedule to discuss results during our Thursday CT
meetings.
23. Triad Sharing Learning
• Form a triad by joining
two colleagues from
different teams.
• Share insights you
gained about
collaborating to do
“results-oriented work.”
24. P !!
ROU
REG
Job Alike Teams
Team 1 - Secondary Principals/APs
Team 2 - Elem. Principals west of 35W
Team 3 - Elem. Principals east of 35W
Team 4 - SpEd leadership
Team 5 - Business/Operations Leadership
**TLT rotate among groups**
25. What’s Our Focus?
• Fullan writes, “Collaborative cultures, which
by definition have close relationships, are
indeed powerful, but unless they are focusing
on the right things, they may end up being
powerfully wrong.” What is the caution for
what we need to be focusing on?
26. What’s the game plan?
• Share ideas for common assessments or
measurements from previous discussion.
• Map out a process and schedule for progress
monitoring Vision Cards that makes sense in our
calendar and aligns to our continuous
improvement schedule/calendar
27. Go See Vera!
• Be back and
ready for more
highly-
caffeinated
learning in 45
minutes!
28. Meeting in the Parking Lot
Items to address:
• Transportation
• School Choice Recommendation
• Budget Recommendation
• Principal vacancies
• Welcome Center
• Aug 27th
• School View
30. Developing Key Messages
Create key messages
regarding our work on the
Strategic Roadmap,
Operational Plan, and
Vision Cards
Process:
• Back to 6 Mixed Mini-Teams
• 5 minutes at each “station” to develop key
messages
• You can add AND “wordsmith”
• Share out after returning to first rotation
31. This is perhaps the single most important point in all
of Good to Great. Greatness is not a function of
circumstance. Greatness, it turns out, is largely a
matter of conscious choice, and discipline.
Jim Collins (2005) pg. 31
Editor's Notes
Hand out Vision Cards right away – have on tables
Collins challenges us to step up the level of discipline we have in our approach to leadership.
Insert text and graphic about continuous improvement
It’s not brand new to us. We’ve been engaged in work over the past two years focused on developing a continuous improvement system. We did not wait to “have it right” before starting. We jumped in knowing we would get better at it as we went. We are not “undoing” that – we are taking the natural next steps to make this work more effective. We started the behaviors, and are now bringing this to a more systemic, district-wide level that will require some give and take – and frankly, hard collaborative work to create, modify, and make better as we go.
Want to connect this clearly in our minds before jumping in too much: Last September = collect/create the narrative. Some numbers, some qualitative evidence of your work. We’ve shared and seen those narratives at different stages.
Remember this – connecting and celebrating the individual narrative…
Teams of individuals
Buildings of teams
A district of buildings - and today we really are being very intentional about including our district departments. A district of building and department narratives…
So here we now begin the work of diving into the drafted vision cards, understanding what they say, and then work through aligning them to our dept and school imp plans. Explain connections – and the need to focus energies on VC B and C.