This document discusses improving reliability and maintenance through organizational culture change. It introduces Ian Knight from the Reliability Institute in the Netherlands who has 35 years of experience in condition monitoring, lubrication, and equipment reliability. Knight discusses examples of implementing change programs focused on maintenance, reliability, and production. He emphasizes that changing organizational culture is key to successful and sustainable change efforts, and outlines a framework for assessing culture and driving change through initiatives, activities, and ongoing evaluation.
Design Toolbox — teaching design, its processes & methodsMartin Jordan
‘Design Toolbox’ was a 3-week design class that examined a practical understanding of design, its process and methods through inputs, hands-on sessions and small assignments.
Taught at University of Applied Sciences Potsdam, Germany in October 2013.
This set of method cards introduces briefly the design thinking approach. It explains the design process as well as the prototyping phases of design thinking projects.
There basically 2 ways of getting involved with the University of St.Gallen in order to have a design thinking team working for your organization.
1. Design Thinking @ HSG
2. Embedded Design Thinking
Both ways are explained in the set.
For more information visit http://dthsg.com
Design Thinking for Social Innovation at IEMax Oliva
How might we provide drinkable water to low income rural communities? How might we provide premature baby incubation solutions for the Base of the Pyramid? How might we create a process and culture which enables innovaiton to be at the core of our organization, be it from a social enteprise, a responsible business or a cross collaboration with unlikely allies? We need to re-imagine, re-invent and re-design the way that we do business, the way in which we create and deliver value. Design is too important to be left to designers alone. During this workshop, you will learn the key concepts of Design Thinking with a focus on social innovation, experimenting with collective creativity, and practicing with key tools to apply in future social challenges. Design thinking you can learn at a workshop; it takes a lifetime to master it.
Design Toolbox — teaching design, its processes & methodsMartin Jordan
‘Design Toolbox’ was a 3-week design class that examined a practical understanding of design, its process and methods through inputs, hands-on sessions and small assignments.
Taught at University of Applied Sciences Potsdam, Germany in October 2013.
This set of method cards introduces briefly the design thinking approach. It explains the design process as well as the prototyping phases of design thinking projects.
There basically 2 ways of getting involved with the University of St.Gallen in order to have a design thinking team working for your organization.
1. Design Thinking @ HSG
2. Embedded Design Thinking
Both ways are explained in the set.
For more information visit http://dthsg.com
Design Thinking for Social Innovation at IEMax Oliva
How might we provide drinkable water to low income rural communities? How might we provide premature baby incubation solutions for the Base of the Pyramid? How might we create a process and culture which enables innovaiton to be at the core of our organization, be it from a social enteprise, a responsible business or a cross collaboration with unlikely allies? We need to re-imagine, re-invent and re-design the way that we do business, the way in which we create and deliver value. Design is too important to be left to designers alone. During this workshop, you will learn the key concepts of Design Thinking with a focus on social innovation, experimenting with collective creativity, and practicing with key tools to apply in future social challenges. Design thinking you can learn at a workshop; it takes a lifetime to master it.
Understand what design thinking is. Learn how to use design thinking in SAP, Oracle EBS projects to understand what your customers/users really need. Seize the business benefits and innovate.
Are you constantly coming up short on forward-thinking ideas and prototypes that excite your test audience? Time for a new course of action - Design Thinking! Join us in this complimentary training lesson as we introduce you to the five key factors of The Design Thinking Process and show you how to begin implementing innovative and successful project solutions.
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In case you require instructor notes, do send me an email to bhonslevb@gmail.com
Agile design thinking and you... ux australia2011Jason Furnell
Agile is changing the way we create software. Design, and Design Thinking, is becoming pivotal to business success. The UX game is changing, and you need to step up!
Daniel Oertli (CIO, REA Group) and Jason Furnell (Experience Design consultant, ThoughtWorks) will discuss the changing role of UX in fast moving, Agile development environments, presenting case studies demonstrating the impact that a design-led approach has had at Australia’s No.1 real estate site (www.realestate.com.au).
This talk will present concepts that will challenge your thinking and introduce you to new methods that will increase your impact as a designer working on software and business strategy projects.
The Agile development methodology dramatically changes the role of designers: the build is the design. Agile concepts like ‘working software over comprehensive documentation’ and the disciplines of ‘just enough’ and ‘just in time’, mean that traditional, heavy weight specification documentation is no longer effective – or even possible.
Practitioners need to find ways to ‘power up’ their design impact. Jason and Daniel will discuss how to use collaborative design as a ‘force multiplier’, share the experience of designing in real-time, and show you how to let go, be fearless and take your team with you on a journey that builds trust, buy-in and design momentum.
They will challenge you to shift your focus; to make the transition to design thinking, and focus on design facilitation in order to increase the scale and complexity of the things you design.
Lessons Learned: Creating Software as a Service from ScratchSVPMA
Starting from Scratch? Lessons Learned From Trying to Create Software as a Service at SAP by Mike Tschudy at SVPMA Monthly Event February 2012
Go to link below for notes from this event http://svpma.org/2012/02/february-2012-event/
Understand what design thinking is. Learn how to use design thinking in SAP, Oracle EBS projects to understand what your customers/users really need. Seize the business benefits and innovate.
Are you constantly coming up short on forward-thinking ideas and prototypes that excite your test audience? Time for a new course of action - Design Thinking! Join us in this complimentary training lesson as we introduce you to the five key factors of The Design Thinking Process and show you how to begin implementing innovative and successful project solutions.
Design Thinking & Re-imagining the role of HRVikram Bhonsle
Let`s take a look at the applications of the "Design Mindset" in tackling modern day people conundrums. How can HR use design thinking to redefine and reshape HR strategies and processes to cater to a demanding and advanced workforce. A look also at select organizations who have carried this successfully and the business benefits.
In case you require instructor notes, do send me an email to bhonslevb@gmail.com
Agile design thinking and you... ux australia2011Jason Furnell
Agile is changing the way we create software. Design, and Design Thinking, is becoming pivotal to business success. The UX game is changing, and you need to step up!
Daniel Oertli (CIO, REA Group) and Jason Furnell (Experience Design consultant, ThoughtWorks) will discuss the changing role of UX in fast moving, Agile development environments, presenting case studies demonstrating the impact that a design-led approach has had at Australia’s No.1 real estate site (www.realestate.com.au).
This talk will present concepts that will challenge your thinking and introduce you to new methods that will increase your impact as a designer working on software and business strategy projects.
The Agile development methodology dramatically changes the role of designers: the build is the design. Agile concepts like ‘working software over comprehensive documentation’ and the disciplines of ‘just enough’ and ‘just in time’, mean that traditional, heavy weight specification documentation is no longer effective – or even possible.
Practitioners need to find ways to ‘power up’ their design impact. Jason and Daniel will discuss how to use collaborative design as a ‘force multiplier’, share the experience of designing in real-time, and show you how to let go, be fearless and take your team with you on a journey that builds trust, buy-in and design momentum.
They will challenge you to shift your focus; to make the transition to design thinking, and focus on design facilitation in order to increase the scale and complexity of the things you design.
Lessons Learned: Creating Software as a Service from ScratchSVPMA
Starting from Scratch? Lessons Learned From Trying to Create Software as a Service at SAP by Mike Tschudy at SVPMA Monthly Event February 2012
Go to link below for notes from this event http://svpma.org/2012/02/february-2012-event/
India is the world's largest Sponge Iron producer and mostly uses the Coal based process. The down-side of this industry is that it generates significant amounts of solid waste in the form of ESP Flyash and Bag House Filter Dust. Now as this Flyash contains considerable unburned carbon ( 10% and above), it cannot be utilized in cement manufacturing. Likewise the Bag Filter dust contains upto 25% unburned carbon and above 70% ash which again doesn't allow it to be reused viably as a fuel. Meanwhile, reducing the carbon content by the Carbon-burnout method is too expensive and polluting just to convert the wastes into usable Flyash.
As a result most of these wastes go into landfill, where they again contribute to ground and water pollution.
Surprisingly there are technologies which can not only effectively convert these wastes into usable items like recovered fuel and low carbon Flyash, but at the same time clean up the environment and save the companies great expenses. Its is called Carbon-Ash Separation and there are several ways of doing the same.
Marts Conference 2012: Getting to the Root Cause of Your Maintenance Issues5S Supply
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Reliability and Maintenance Conference - 7-9 April 2014, Al Khobar, Kingdom o...Ricky Smith CMRP, CMRT
Despite the best efforts and precautions, equipment
failures do occur hampering the equipment performance
and adversly impacting the profitibility of the business.
Rotating Equipment Reliability and Maintenance
Conference aims to create a learning platform for all the
maintenance and reliability professionals to share the
best maintenance practices and discuss the strategies to
improve reliability.
This three day conference will cover all aspects of
reliability and maintenance including reliability centered
maintenance, availability, machinery failures, risk
assessment, spare parts optimization, techniques to
facilitate equipment maintenance, root cause analysis,
condition monitoring, maintenance planning and
scheduling.
High level introduction
Mainstream syngas = steam reforming processes
Ammonia; methanol; hydrogen/HyCO
Town gas
Steam reforming; low pressure cyclic
Direct reduction iron (DRI)
HYL type processes; Midrex type processes
When working for Petrobras at PRSI (Pasadena Refining System Inc.) I had this opportunity to share my experience as a Maintenance Manager in Brazil with PRSI operators and maintenance crew.
Lean Startup: It's Not Just Technology, Lives are at StakeKen Power
This is the slide deck from my keynote talk at the first Serbian ICT conference on Technology and Entrepreneurship, held Thursday November 22, 2012 in Belgrade.
For more notes, please see my corresponding Blog entry at http://systemagility.com/2012/11/22/lean-startup-and-lives/
I would love to hear your thoughts and feedback.
Program evaluation is a component of program design and implementation that is often considered after the program is in place and serving a population. Designing a program with measurable goals in mind creates stronger programming, gives grant proposals a competitive edge, and provides an agency with useful feedback to help achieve its mission. Most importantly, program evaluation allows for program tweaking to deliver the best service possible to the client.
Portal GSTI
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Participe dos treinamentos de preparação para a certificação ITIL e COBIT via EAD. Solicite agora mesmo o material gratuito de amostra dos cursos e inicie seus estudos. fernando.palma@gmail.com
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http://www.portalgsti.com.br/Publicidade Portal GSTI
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Participe dos treinamentos de preparação para a certificação ITIL e COBIT via EAD. Solicite agora mesmo o material gratuito de amostra dos cursos e inicie seus estudos. fernando.palma@gmail.com
-----------------------------------------------------
http://www.portalgsti.com.br/Publicidade Portal GSTI
-----------------------------------------------------
Participe dos treinamentos de preparação para a certificação ITIL e COBIT via EAD. Solicite agora mesmo o material gratuito de amostra dos cursos e inicie seus estudos. fernando.palma@gmail.com
-----------------------------------------------------
http://www.portalgsti.com.br/
Lean at Cisco: Lessons Learned from Lean Product Development and Lean StartupKen Power
Slide deck from my talk on Lean at Cisco: Lessons Learned from Lean Product Development and Lean Startup.
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1. Reduce Batch Sizes and Manage WIP Limits
2. Customer Development
3. Learn to see Waste
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An approach to implementing Web 2.0 using Communities of Practice. Describes the process and deliverables involved in establishing a Community of Practice.
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5 Employee Relations Metrics you Should be Tracking & WhyDovetail Software
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Measurable Management™ brings tangible, measurable results including costs savings, increased productivity, improved efficiency, reduced waste, and a positive attitude for change with your workforce. The measurable outcomes will provide a return on investment greater than the cost . . . we guarantee it!
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Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
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[Note: This is a partial preview. To download this presentation, visit:
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Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
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Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
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LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
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Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
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Improving Reliability and Maintenance Through Culture Change
1. Improving Reliability
and
Maintenance Through Culture Change
Ian Knight
Reliability Institute, BV
The Netherlands
2. Who Are We!
Ian Knight, Australian living and working in Europe, based In The
Netherlands.
Mechanical trade background, however sales, service and marketing are my
key qualifications.
35 years with SKF in Sales, Service and Marketing.
Extensive experience in Condition Monitoring, Lubrication and Equipment
Reliability.
Started Enluse BV in 2003.
European importer for Fluid Defense lubrication equipment line.
Supply all lube related equipment from the lube room to the machine.
Consult on implementing Lubrication Reliability strategies.
Last 12 months worked as an interim Maintenance Manager
Started Reliability Institute – Launch with Culture change
3. My Examples of Change
Maintenance.
Started a process of machine inspections based on time. No CMMS, no top
management involvement, driven by the foremen.
Reliability.
3 year agreement to change maintenance from breakdown to proactive. Top
management initially involved, invested in vibration analyzer, new lube
room, filtering equipment etc.
Production.
Implementation of 5S on the production lines. Extensive training and follow-up,
top management involved.
6. #1 - It Is Going to be Difficult
“There is nothing more difficult to take in hand, more
perilous to conduct, or more uncertain in its success
than to take the lead in the introduction of a new order
of things, because the innovator has for enemies, all of
those who have done well under the old conditions,
and luke-warm defenders in those who will do well
under the new.” Machiavelli
10. #4 – The Components of Change
Task
Based
Change
Strategic Aspects
Eight Elements of
Change
Organizational Culture
The Four Elements of Culture
11. #4 – The Components of Change
• Leadership
• Work Process
• Structure
Tasks • Learning
• Technology
• Communication
• Cooperation
Strategic Aspects • Rewards
Organizational Culture
12. #4 – The Components of Change
Tasks
• Values
• Role Models
Strategic Aspects
• Rites & Rituals
• Cultural
Infrastructure
Organizational Culture
13. #4 – The Elements Are All Connected
“Task Based”
Change
Leadership
Work Process Group Learning Technology
Inter-
Structure Communication Rewards
relationships
Cultural
Values Role Models Rites & Rituals
Infrastructure
14. #4 – You Need to Address All of the Elements
If you want
your change
effort to
stand
the
test of time
15. #5 – A Country’s Culture IS NOT the Issue
The elements are
universally
applicable!
16. #6 – Culture is the Key
How many of you have
ever been told that to
improve we need to
change the
organization’s culture?
17. #6 – Culture is the Key
How many of you actually
understood what was
meant
by that statement?
18. #6 – Culture is the Key
“A pattern of shared assumptions
and behaviors that an organization
learned as it solved its problems
and that has worked well enough to
be considered valid and, therefore,
to be taught to new members as the
correct way to perceive, think, and feel
in relation to those problems.”
23. The Process of Change
1. 2.
Understanding Development
3. 4.
Audit / Corrective
Implementation
Action
Feedback
24. The Process of Change
• Understanding
• Eight Elements of Change
• Four Elements of Culture
• A Clear Vision of the Future
• The Web of Change
• Change RCFA
• Goal Achievement Model
• Audit
25. Understanding
Task
Based
Change
Strategic Aspects
Eight Elements of Change
Organizational Culture
The Four Elements of Culture
31. Parts You Do Not Want to Forget!
Outcomes What happens to your
world as a result of
what you do.
Cause & Effect
Who is affected by what
was done ( you and those
Impacts around you )
32. The Auditing Effort (Process Optimization)
Goals
Mismatch
Activities with Goals
33. A Case Study
Plant Condition –
• Poor reliability
• Constant equipment failure
• Values (Break-it / fix –it)
• Highly reactive workforce
• Fire fighter role models
• Rewards for reactivity
35. What Was Done
Step #1
•Leadership engaged
•Visible on-going commitment
•Strategically focused team (not a
part time job)
36. What Was Done
Step #2
•Interviews (all levels)
•Workforce survey - questions
for each of the 8 elements of
change
•Web of Change Diagram
•Identified opportunities
37. What Was Done
Step #3
•Focus groups (low scores) change
RCFA
•Creation of initiatives
•Work on activities, outcomes and
impacts
(I) Measures
Score
Targets
Card
Initiatives Activities Score Card
Measures
C-RCFA
Outcomes Impacts
38. My Examples of Change
Maintenance.
Started a process of machine inspections based on time. No CMMS, no top management
involvement, driven by the foremen.
39. My Examples of Change
Reliability.
3 year agreement to change maintenance from breakdown to proactive. Top management
initially involved, invested in vibration analyzer, new lube room, filtering equipment etc.
40. My Examples of Change
Production.
Implementation of 5S on the production lines. Extensive training and follow-up, top
management involved.
41. In Conclusion
1. Change is difficult and is not a project (3 to 5 years)
2. There is no “magic pill”
3. Task focused change will fail!!!
4. You must address the cultural and strategic levels
5. An initial assessment tells you where to begin
6. Employ “Change – Root Cause Failure Analysis”
7. Focus groups will provide you with valuable input
8. The Goal Achievement Model will drive the effort
9. Audit / ongoing assessment is required
42. 23 Module On Line Training Course
www.reliabilityinstitute.com