Emerging Strategies for a Proactive Library Management,


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presented at the Philippine Association of Teachers in Library Science Seminar on Current Concerns/Issues on Library Management, held at the University of Santo Tomas Auditorium, Manila. Philippines on 1999 May 20

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Emerging Strategies for a Proactive Library Management,

  2. 2. Overview <ul><li>Libraries are user-centered organizations focused on patron satisfaction. </li></ul><ul><li>Libraries value access to information as fundamental to higher education/research. </li></ul><ul><li>Up-to-date technology provides one of the best means to reach their goals. </li></ul><ul><li>Information Technology has brought significant changes to Libraries </li></ul>
  3. 3. Today’s situation <ul><li>Coping with sheer quantity of published material </li></ul><ul><li>Growing number of non-print and media materials </li></ul><ul><li>Escalating user demand for access </li></ul><ul><li>Rising costs </li></ul><ul><li>Accepting innovations due to IT </li></ul><ul><li>Implementing new strategies </li></ul>
  4. 4. Information technology <ul><li>technologies are tools to make information- </li></ul><ul><li>handling easier, more efficient, and less </li></ul><ul><li>costly. </li></ul><ul><li>Technologies must be looked into as means </li></ul><ul><li>to an end --- not the end themselves. </li></ul><ul><li>The technological concerns are: </li></ul><ul><ul><li>effectiveness </li></ul></ul><ul><ul><li>efficiency </li></ul></ul><ul><ul><li>economy </li></ul></ul>
  5. 5. New Technologies <ul><li>Automation </li></ul><ul><li>Online databases </li></ul><ul><li>CD-ROMs </li></ul><ul><li>Interactive Multimedia </li></ul><ul><li>Electronic publishing </li></ul><ul><li>Electronic mails and file transfers </li></ul><ul><li>Digitization </li></ul><ul><li>Networking </li></ul><ul><li>from Librarian ... </li></ul>
  6. 6. <ul><li>to information intermediary </li></ul>Impact of New Technologies <ul><li>collection policies </li></ul><ul><li>budgeting & funding </li></ul><ul><li>acquisition methods </li></ul><ul><li>bibliographic control </li></ul><ul><li>cataloging processes </li></ul><ul><li>reference services </li></ul><ul><li>staffing </li></ul><ul><li>physical facilities </li></ul>
  7. 7. Definition of Management “ the exercise of responsibility for the effective use of the human, financial and other resources available to meet an organization’s objectives .”
  8. 8. Strategic Planning <ul><ul><li>proactive than reactive </li></ul></ul><ul><ul><li>focused on desired outcomes </li></ul></ul><ul><ul><li>participative </li></ul></ul>
  9. 9. Resources and the Managerial Function FUNCTION: Planning Organizing Staffing Directing Controlling RESOURCE Money People Facilities Master plan covers all three multi-year budgeting hiring plan building plans Selection, training, motiva- tion periodic acct’g data meetings, written memos repair orders budgets job rating, review mainte- nance logs
  10. 10. Ingredients of an Effective Manager <ul><li>Self-knowledge - competence, skills, limits </li></ul>Leadership-- -charisma, power to influence opinion, ability to inspire Vision Time management: spending more time at work, doing work quickly and efficiently, delegating work, eliminating unnecessary tasks, etc. Effective Communication: meetings, writing memos, submitting reports, organizing paperwork Public Relations: dealing with people, fund-raising, promoting/marketing
  11. 11. customer satisfaction basic expected desired unanticipated responsive/reactive towards proactive
  12. 12. Change Strategies in a Proactive Library Management <ul><li>Redefine the role (image) of librarians </li></ul><ul><li>Upgrade librarians’ professionalism </li></ul><ul><li>Improve recruiting </li></ul><ul><li>Restructure library management (from hierarchical to horizontal structure) </li></ul><ul><li>Redesign library work </li></ul><ul><li>Reinvent the library </li></ul>
  13. 13. IMAGE-BUILDING adopting the faculty-researcher model knowledge-bavigators resource managers diversifying from collection development to library management systems design, and research and publications
  14. 14. Upgrade librarian’s professionalism *delegating non-professional work to support staff *increasing pay scale *continuing education *adherence to code of ethics
  15. 15. IMPROVE RECRUITING * HIRE PROFESSIONALS: systems managers, media specialists, programmers, archivists, documentalists *REQUIRE MLS as entry point *HIRE ONLY LICENSED LIBRARIANS
  16. 16. CONTINUING EDUCATION ...to produce management-minded librarians with special skills in computing, multimedia, and archival documentation work .
  17. 17. RESTRUCTURE library management * developing participatory management style *evolving semi-autonomous workgroups *reducing the number/ level of supervisors or flattening the structure
  18. 18. Change Strategies as solutions to org problems <ul><li>increased control </li></ul><ul><li>cutbacks - downsizing right sizing </li></ul><ul><li>incentives </li></ul><ul><li>motivators </li></ul><ul><li>consultants </li></ul><ul><li>team management </li></ul>
  19. 19. redesign library work *create semiautonomous depts *review job functions with emphasis on flexibility *adopt flexitime schedules
  20. 20. reinvent the library wall-less hi-tech people-centered proactive