Debi Kincaid is seeking an administrative position that allows her to acquire new skills and utilize her outgoing and energetic attitude. She has over 15 years of experience in office administration and customer service roles. Her skills include extensive knowledge of phone and scheduling systems, database management, project management, and Microsoft Office programs. Her career history includes roles as a CSR, receptionist, and administrative assistant providing phone and customer support, office administration, and assisting with special projects. In her free time she enjoys outdoor activities like camping, sports, swimming, and boating.

1. Debi L. Kincaid
4555 Whitney Circle Sparks NV 89436
Cell phone: 775.515.2388 Debikincaid2015@gmail.com
OBJECTIVE Seeking a position with a reputable organization that allows me to acquire new skills and
use my above and beyond attitude, extensive administrative skills, quick learner and outgoing energetic
attitude to be an asset on a day to day basis. I am confident that my devoted personality and
resourcefulness would be a great contribution to any company seeking outgoing, reliable and loyal
employees.
SKILLS Years in office Administration within very busy office environment ●Extensive knowledge of
EVO switchboard software for call center ●Notary Public ●Professional phone etiquette ●Excellent
communication skills ●Database Management ●Customer service ●Project management ●Pleasant
demeanor ●Multi-line phone proficiency ●Microsoft Office Word and Excel ●Outlook 2016 ●Scheduling
and managed clients calendar ●Peoplesoft Oracle ●Able to multitask very well under pressure and time
constraints ●Extensive experience with customer service handling each situation with an above and
beyond attitude ●Quick learner with an energetic outgoing attitude.
Career History
Regus – Reno, NV 7.2008 to 10.2016 CSR II
Key DUTIES and Contributions:
 Initial point of contact for new and 60+ existing clients.
 Answer and quickly redirect 100 plus calls per day utilizing Evo switchboard
Screen all visitors.
 Manage mail, deliveries and courier services.
 Manage inventory of office supplies and procurement.
 Continual upkeep of business center to include offices, meeting rooms and common areas.
 Demonstrate ownership of business center to ensure center is “show ready.”
 Promotion of business center products and services.
 Maintain fax, copier, scanner and printer
 Notary services.
 Management of meeting room booking system.
 Meeting room setup.
 Preparation of offices for move in/move outs.
 Maintain and troubleshoot basic IT and telecom issues, set up and respond to client queries.
 Tasks as assigned by various clients based on their daily their needs.
Stewart Title – Reno, NV 2005 to 2008 Receptionist/Administrative Assistant
Key DUTIES and Contributions:
 Answer and quickly redirect up to 100 calls per day via 15 line /65 extension switch board
 Greet customers and notify Escrow Officers of customer arrival.
 Disperse all incoming mail to proper department/personnel.
 Manage office calendar for closings and accommodations.
 Input data for policy documents and prepare for mailing.
 Assist President with special projects as assigned.

2. CDS/Aristocrat Technologies, Inc. – Sparks, NV 1996 to 2003 Administrative Assistant
Key DUTIES and Contributions:
 Answer and quickly redirect up to 50+ calls per day.
 Duties as assigned by General Manager, 5 Account Executives, 6 Field Service Technicians and 3
System Technicians.
 Coordinate domestic and international travel arrangements.
 Compile weekly sales and forecast information and develop reports.
 Coordinate and handle sales contracts and checklist.
 Manage office supply inventory and procurement.
 Manage installs, removal and trade in reports.
 Schedule all events.
 Management of shipping and receiving.
 Management of corporate daily email and correspondence.
 Petty cash transactions.
 Bookkeeping.
 Customer service.
Hobbies
Camping, Sports, Swimming, boating and Bunco
EDUCATION
High School Diploma: General Ed Fairfield High - Fairfield, CA