Chey Wilson has over 15 years of experience as an executive assistant and team leader. She has extensive experience supporting senior executives through tasks like managing travel arrangements, coordinating meetings, conducting research, and implementing processes. Her core qualifications include strong communication skills, being results-oriented, and having advanced knowledge of Microsoft Office Suite. She is seeking a new role utilizing her administrative, organizational, and client management experience.

1. CHEY WILSON
2620 Pleasant Green Road, Nashville, TN 37214
Mobile: 270 790 9578
Email: chey.faulds@icloud.com
PROFESSIONAL SUMMARY
Detail-oriented Executive Assistant with extensive experience supporting senior executives in large
corporate environments, adept atdeveloping and maintaining detailed administrative and procedural
processes that reduce redundancy,improve accuracy and efficiency and achieve organizational
objectives.
CORE QUALIFICATIONS
 Excellent communication skills
 Resourceful
 Results-oriented
 Dedicated team player
 Employee training and development
 Self-directed
 Pleasant demeanor
 Event planning
 Strong interpersonalskills
 Report analysis
 Schedule management
 Accurate and detailed
 Excellent plannerand coordinator
 Filing and data archiving
 Advanced MS Office Suite knowledge
 Criticalthinker

2. EXPERIENCE
07/2013to10/2016
Executive Assistant / Account Executive
Austbrokers RIS (Affida) —Sydney, Australia
 ManagedtheCEO'scomplexandfrequentlychangingtravelarrangementsandcoordinatedthe pre-
planning of trips.
 ManagedexternalcontactsforCEOandkepttrackofperiodic communication neededforpriority
contacts.
 Created expense reports,budgetsand filing systems.
 Conductedresearchtoprepare,gatherandproof briefing materials,agendasand decksforall
executive-level meetings.
 Developedandmaintained analertsystemforupcoming deadlinesonincoming requests andevents.
 Processed travelexpensesand reimbursements.
 Assistedwithteambuilding initiatives andoverallsupportformaintenanceof organizational culture
andemployee morale.
 Researched,proposedandimplemented vendorservicestodecreasecoststoorganization.
 Directed administrative functions for the directors, principals, consultants and key managers.
 Distributed company-wide announcements, booked conference rooms and coordinated catering
for annualstaffdevelopment forum.
 Frequently used Microsoft Word,Excel,Access, and PowerPoint software.
 Coordinated dealer visitations, company special events and other employee morale functions.
 Developed and maintained an internal client filing system.
 Managed and facilitated a relationship with new and existing Clients.
 Preparation of Workers Compensation quotations,renewals and policy changes.
 Client account management including debtor control, quotations for underwritten statesand
generalWorkersCompensation enquiries.
 Liaising with Case Managers and Underwriters on a daily basis.
 Liaising with Doctors, Rehabilitation Providers and Legal Providers on a regular basis.
 Assisting Clients with policy setup and restructure of organizations.
 Acting Return to Work Coordinator for Clients.
 Monthly Client Reporting.
 Monthly Client Invoicing.
 Preparation of manuals and training material.
 Obtained a complete understanding of legislation requirements for all Australian Statesand
Territories.
 Sourcing new business opportunities for the division
 Providing advice to Clients in regards to both claims management and premium aspects.
 Participate in Claims Reviews.
 Adhere to Customer Service Level Agreements, corporate policies, procedures and best
practices.

3. 06/2012 to 06/2013
Executive Assistant
Professional Opinions — Sydney, Australia
 Managed the CEO'scomplex and frequently changing travel arrangements and coordinated
the pre-planning of trips.
 Compiled and analyzed sales and marketing reports.
 Managed externalcontacts forCEOand kepttrackof periodic communication needed for
priority contacts.
 Created expense reports, budgets and filing systems.
 Conductedresearch toprepare,gather and proofbriefing materials,agendasand decks for
all executive-levelmeetings.
 Developed and maintained an alert system for upcoming deadlines on incoming requestsand
events.
 Greeted visitors entering the office, determined the nature and purpose of visit and directed
them to the appropriate destinations.
 Processed travel expenses and reimbursements.
 Assisted with team building initiatives and overall support for maintenance of organizational
culture and employee morale.
 Supported the human resources department in the annual employee review process to
manage performance merit increases.
 Researched, proposed and implemented vendor services to decrease costs to organization.
 Directed administrative functions for the directors, principals, consultants and key managers.
 Distributed company-wide announcements, booked conference rooms and coordinated
catering forannualstaff developmentforum.
 Located and attached appropriate filesto incoming correspondence requiring replies.
 Frequently used Microsoft Word,Excel,Access, and PowerPoint software.
 Coordinated dealer visitations, company special events and other employee morale functions.
 Developed and maintained an internal client filing system.
01/2009 to06/2012
TeamLeader
Konekt - Sydney, Australia
 Motivated and encouraged two separate teams consisting of over 20 Team Members.
 Liaison with Customers, Business Managers and Account Managers on a daily basis.
 Liaison with insurers, Employers and Clients on a daily basis.
 Client Monthly Reporting and invoicing
 Preparation of annual budget.
 Assisting with the initial set-up and training of new Customers.
 Implemented improvement strategies.
 Case noting and billing.
 Interviewing, induction and training of new staff members.
 Preparation of manuals and training materials.

4. 10/2007 to01/2009
Konekt Response Consultant
Konekt - Sydney, Australia
 Responsible for the entry of over 500 referrals per day for all branches.
 Ensuring referrals are entered accurately and allocated to the correct branch
 To take reports of incidents / injuries from Customers.
 To complete invoicing for specific Customers on a monthly basis.
 Assist with reception / administration requirements when required.
 Assist other divisions of the company when required.
 Mentor and coaching of peers.
 Assist with induction of newstaff members asrequested by management.
 Implement process changes / improvements.
 Assist with Customer / Client queries.
 Assist with the recording of the company's phone voice mail
08/2006 to 10/2007
Corporate Receptionist
Konekt - Sydney, Australia
 First point of contact for the Company.
 Opening the office in the morning and locking up in the afternoon.
 Answering phone calls / directing calls and taking messages.
 Assisting with Client enquiries.
 Meeting and greeting Clients.
 Entering Pre Employment Assessments and assisting with enquiries.
 Completing diary management on a daily basis.
 Proof reading all consultant reports before submission.
 Distribution of faxes via email.
03/2004 to 08/2006
Personal Assistant
BHI Architects - Sydney, Australia
 First point of contact for the company.
 Opening office in the morning and locking up in the afternoon.
 Answering phone calls / directing calls and taking messages.
 Assisting with Client enquiries.
 Meeting and greeting Clients.
 Completing diary management on a daily basis.
 Assisting with the preparation of tenders.
 Printing and distribution of building plans.
 Completing color schedules.

5.  Entering all staff members’ weekly timesheets.
 Stationery orders.
 Managed the CEO'scomplex and frequently changing travel arrangements and coordinated
the pre-planning of trips.
 Conductedresearch toprepare,gather and proofbriefing materials,agendasand decks for
all executive-levelmeetings.
 Assisted with teambuilding initiatives and overall support for maintenance of organizational
culture and employee morale.
 Researched, proposed and implemented vendor services to decrease costs to organization.
 Distributed company-wide announcements, booked conference rooms and coordinated catering
for annualstaffdevelopment forum.
 Frequently used word processing,spreadsheet,database and presentation software.
 Coordinated dealer visitations, company special events and other employee morale functions.
 Developed and maintained an internal client filing system.
01/2003to03/2004
Junior Personal Assistant
Tailored Property Constructions — Sydney,Australia
 First point of contact for the Company.
 Opening office in the morning and locking up in the afternoon.
 Answering phone calls / directing calls and taking messages.
 Assisting with Client enquiries.
 Meeting and greeting Clients.
 Completing diary management for directors on a daily basis.
 Assisting with the preparation of tenders.
 Printing and distribution of plans.
 Filing documentation.
 Organization of meetings for Directors.
 Ordering of building supplies for construction sites.
 Stationary orders.
 Liaising with Builders and Building Suppliers.
 Conducted research to prepare, gather and proof briefing materials, agendas and decks for all
executive-levelmeetings.
 Researched, proposed and implemented vendor services to decrease costs to organization.

6. EDUCATION
Oatley Senior Campus —Sydney, NSW, Australia
2001 -2002
High School Diploma
PenshurstGirls High School —Sydney, NSW, Australia
1997 -2000
Year 10 Certificate
CERTIFICATIONS
 AdvancedReturntoWorkCoordinator Training – completed in 2015
 Return to Work Coordinator Training – completed in 2013
 Team Leader Training – completed in 2010
 Certificate IV in Business – completed in 2005
 Certificate III in Business – completed in 2004
REFERENCES
Available Upon Request