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Social Learning and
utilizing it within
todays workplace
Talat Riaz
How do YOU learn…
How did you learn how to do your job?
How do you solve problems at work?
Where do you go for the knowledge you need to
advance your career?
What technologies do you use?
Smartphones
Tablets
Google
Social media
Organisation LMS
Social Learning
Social learning goes back a long way…
Social learning is a normal part of life
Social Learning – A quick history
EVERY
60SECONDS
ONLINE
Social Learning…
Question
What do you think are the
top 5 learning tools in use
today?
Top 10 Learning Tools
7 10
SOCIAL
MEDIA
TOOLS
OUT
OF
1 42
8
10
9
3
765
Jane Hart “Social Learning Handbook 2014”
5 key characteristics of high performing knowledge
workers ...
Learners are changing…
1. Learning in the flow of work
integrated
2. Continuously
unstructured
3. On demand
responsive
4. Socially
collaborative
5. Autonomously
choosy
Social Technology Users
Social Technology Users
Learners are not just consuming
content…
They’re generating it
too!
Question
How would you rate the
importance of social
learning with in your
organisation?
Is Social Learning a Fad?
Disagree
http://c4lpt.co.uk/litw-results/
40%
9%
12%
2%
37%
Strongly Disagree Neutral Agree Other
33%
52%
85%
79%
75%
61%
Collaborative team learning
Conversations and meeting
with people
Personal and Professional
Networking
External blogs and news feeds
Company training or e-Learning
Self-directed study of external
courses
http://c4lpt.co.uk/litw-results/
Learning in the Workplace Survey 2014 … learning that’s
“essential” or “very important”
Changing Preferences in Workplace
Learning
http://www.caracorp.com/documents/CARA_SocialMediaImpact_PulseSurveyReport.p
df
The CARA Group’s survey into informal learning found:
81% believe social
offers valuable
learning
98% believe social is
changing learning
and accessing
information
99% believe
formal learning is
enhanced by
social informal
learning either
very much (64%)
or
somewhat (35%)
Social Learning Perceived as Valuable
Modern Workplace Learning
10 : 20 :70
Question
Other than a corporate
facebook and twitter presence.
Do you have social learning
tools and/or strategy?
Social Technology Adoption
18%
47%
34%
Adoption of Social Learning Technologies within Organisations
Yes
To some Extent
No
Social Technology Strategy
Human Capital Media
Using Social Learning
Human Capital Media
S.L.T in Use
Human Capital Media
Communities of Practice
Learning Content Best Suited for S.L.T
Human Capital Media
Sample Blend by Industry
Potential Learning Blend:
Transportation
Informal
self-directed
10
%
Informal Social Learning
10
%
20%
Formal
80%
Formal
Informal
self-directed
10
%
Informal Social Learning
70
%
Potential Learning Blend:
Retail
Sample Blend by Function
Informal
self-directed
40
%
50%Formal
15%Formal
Informal
self-directed
5%
Potential Learning Blend:
Finance
Informal Social Learning
10
%
Informal Social Learning
80
%
Potential Learning Blend:
Sales
Question
What are the perceived
barriers to social learning
within your organisation?
http://masie.com/Surveys/social-learning-survey-results.html
Barriers to Social Learning
1. Organizational
culture
2. Technical savvy
4. Technology
infrastructure
5. Financial
6. Difficult to
Measure
3.
Generational
culture
7. Relationship
with IT
8. Relationship with
Legal / HR
Measuring Impact of Social Learning
Human Capital Media
70
20
10
Training Spend
Most of training spend is here
Learning
from peers,
Collaboration
On the Job, JIT,
Personalised
and informal

Social Learning and Utilizing it within Today's Workplace