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The Road Ahead: Talent Acquisition Technology


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Elaine Orler - Founder and CEO
Talent Function & Founder and Chairman, The Talent Board
recruitDC Spring 2016

Published in: Business
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The Road Ahead: Talent Acquisition Technology

  2. 2. 2013 Talent Management Platform • Consolidated/Suite Solutions 2008 Fourth Generation • Platform/Eco-System • Partner Marketplace • Integrations (Plug and Play) 1997 1988 Second Generation • ASP – Application Service Provider • Web Portal • Resume Processing First Generation • Client Server • Resume Scanning (OCR) 2003 Third Generation • SAAS – Software as a Service • Browser Native • Configuration Focus • Constant Updates
  3. 3. Where are you going?
  4. 4. What are you building?
  5. 5. What is motivating the change?
  6. 6. What Obstacles are you facing? Economy Changes in business sales Changes in business direction Changes in the resources to your customers Changes in the customers’ expectations around costs and experience Culture Changing what work needs to be done Changing how work is completed Changing where work is done More hours, less pay becomes the norm Cost cutting vs. revenue generating Technology Changing how we communicate Changing how we position the business Changing the way we live Making it difficult to be on the cutting edge and stay ahead of everyone else Social Constant communication (positive/ negative) Destination preferences and collaboration Transparent = trust All about the ‘me’
  7. 7. Talent Scout (Sourcing) Specialized, targeted Variable processes based on type of talent Few qualified active candidates – stronger sourcing efforts Strong social networking, relationship building with external talent Talent Strategist (Fulfillment) Aligns the efforts within the business Understands broad resource objectives, needs and gaps Expert in pinpointing the need and the sourcing plan Strategic alignment of talent across the business Recruiter Role Shift?
  8. 8. Make the Connection Talent Acquisition HRIS/HRMS Benefits Talent Management Payroll Talent Management Talent Acquisition Performance Succession Planning Learning (LMS) Mining Candidate Relationship Mgmt. (CRM) Assessments Applicant Tracking Verifications Onboarding
  9. 9. Recruiting Process Experience Intelligence Contact Lead Prospect Job Seeker Applicant Qualified Applicant Finalist New Hire Employee Talent Scout External Market Awareness Name Generation Lists Tagged Marketing Engagement Talent Advisor Internal Planning List Sort Review File Track Select Assess Interview Confirm Verify Offer Hire Applicant Thinking of a New Career Active Search Active Apply
  10. 10. Talent Acquisition Technology Eco-System Market Intelligence Contact Lead Prospect Job Seeker Applicant Qualified Applicant Finalist New Hire Employee Recruiter Sourcer “Scout” Benchmark Talent Community/ Networks Assessment(s) Verification Talent Mgmt. LinkedIn Recruiter Strategist “Advisor” Mining/ Search “Talent” Workforce Plan Candidate Relationship Management (CRM) Applicant Tracking (ATS) OnboardingRecruitment Marketing Interview Scheduling Video Interview Intelligent Marketing Job Broadcasting Event Management Manager Social Recruiting (Referral Programs) Employee Candidate Career Portal (s) (Device Independent)
  11. 11. Holding back technology to preserve broken business models is like allowing blacksmiths to veto the internal combustion engine in order to protect their horseshoes. Don Tapscott & Anthony D. Williams Authors of Wikinomics
  12. 12. Past Predictions 2013 • Mobile • Candidate Relationship Management • Video 2014 • Credential – Authentication • Virtual - Presence • Predictive - Baseline 2015 • Market Intelligence (Competitive) • Assessments (Redefined) • Event Scheduling CRM
  13. 13. 2016 Predictions Machine Learning Social Listening Self-Directed Journeys
  14. 14. Machine Learning Evolved from the study of pattern recognition and computational learning theory in artificial intelligence. Machine learning explores the study and construction of algorithms that can learn from and make predictions on data. Such algorithms operate by building a model from example inputs in order to make data-driven predictions or decisions, rather than following strictly static program instructions.
  15. 15. Talent Acquisition Tools Hired Brilent
  16. 16. Social Listening Is the process of monitoring digital media channels to devise a strategy that will better influence consumers candidates.
  17. 17. Social Listening Salesforce Social StudioSynthesio Appcast
  18. 18. Self Directed Journey Relationship Status 2013 2014 2015 I was a customer of the company using their products/services 23.24% 15.54% 15.97% I followed the company as a result of thought leadership or company innovation 8.48% 8.15% 8.94% I considered myself an advocate for the company or am a current employee of the company 7.99% 13.02% 12.88% I had friends/family that work for the company 17.56% 15.63% 17.06% I had no relationship with the company 42.73% 47.66% 45.15% Response Totals 42,767 86,495 106,437© The Talent Board
  19. 19. Build Rapport Practice Empathy Say No (once in a while)
  20. 20. 12 345 Inventory what you have Audit what you do against what you want to do Survey your customers (Mgr. Candidate)Hire a Consultant Measured Experimentation Making Sense of it all
  21. 21. Thank You! Elaine Orler ELAINE.ORLER@TALENTFUNCTION.COM @ELAINEORLER 858.748.3136