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CareerBuilder’s Road(map) to the Future

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Abdel Tefridj & Scott Helmes show us how CareerBuilder is building new and innovative technology to improve your ability to find, hire and manage great talent.

Published in: Recruiting & HR
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CareerBuilder’s Road(map) to the Future

  1. 1. 9/7/2017 © 2017 CareerBuilder Abdel Tefridj & Scott Helmes CareerBuilder’s Road(map) to the Future
  2. 2. SEPTEMBER 6 - 8, 2016
  3. 3. 3 © 2017 CareerBuilder Our promise to you 3 At Empower 2016, we promised to focus in 5 key areas FOCUS
  4. 4. 4 © 2017 CareerBuilder When Everything Is Equal 4 Ease of Use Save Time Many Options Higher ROI
  5. 5. 5 © 2017 CareerBuilder
  6. 6. 6 © 2017 CareerBuilder CareerBuilder’s Ecosystem Five Platforms To Find, Hire & Manage Great Talent Applicant Tracking Talent Discovery Background and Drug Screening Job Boards Human Capital Management
  7. 7. 7 © 2017 CareerBuilder Optimizing Every Step of Your Funnel • View available supply and competition for talent for any role down to the zip code • Get graduation data from 10,000 colleges • Get historical and predictive labor market analytics • Access over 150 million continuously updated candidate profiles, including 60 million resumes • Easily search candidates in your ATS and external sources in one place • Tap into HRIS, benefits administration, compliance and wellness solutions Plan Find Manage • Capture candidates on any device and automatically promote new openings to them • Post to more than 7,000 job sites in a matter of clicks Engage • Filter Applicants, and manage your hiring process online • Background and Drug Screening services you can trust • Instantly see the ROI for every recruitment source in one place Select Plan Find Engage Select Manage
  8. 8. 8 © 2017 CareerBuilder What Would You Do With 14 Hours Back in Your Week? HR managers who don’t fully automate human capital systems say they lose an average of 14 hours a week manually completing tasks that could be automated. HR Function Fully Automated Partially Automated Not Automated Payroll 50% 42% 7% Background checks/drug testing 39% 35% 21% Applicant tracking 38% 35% 21% Benefits administration 34% 49% 13% Distributing job postings to different websites 30% 36% 28% Compliance 25% 45% 27% Performance management 24% 38% 33% Sourcing job candidates 20% 47% 25% Predictive assessments 20% 24% 25% Training/learning 18% 47% 28% Employee referrals 16% 29% 45% Onboarding 15% 56% 26% © 2017 CareerBuider Source: Data from CareerBuilder's nationwide survey of 231 human resource managers, March 2017
  9. 9. 9 © 2017 CareerBuilder What Would You Do With 14 Hours Back in Your Week? HR managers who don’t fully automate human capital systems say they lose an average of 14 hours a week manually completing tasks that could be automated. HR Function Fully Automated Partially Automated Not Automated Payroll 50% 42% 7% Background checks/drug testing 39% 35% 21% Applicant tracking 38% 35% 21% Benefits administration 34% 49% 13% Distributing job postings to different websites 30% 36% 28% Compliance 25% 45% 27% Performance management 24% 38% 33% Sourcing job candidates 20% 47% 25% Predictive assessments 20% 24% 25% Training/learning 18% 47% 28% Employee referrals 16% 29% 45% Onboarding 15% 56% 26% © 2017 CareerBuider Source: Data from CareerBuilder's nationwide survey of 231 human resource managers, March 2017
  10. 10. 10 © 2017 CareerBuilder#CBEmpower Product Release Recap
  11. 11. 11 © 2017 CareerBuilder
  12. 12. 12 © 2017 CareerBuilder CareerBuilder Applicant Tracking MULTIPLE WORKFLOW Custom hiring workflows allow for different stages to meet your unique recruiting requirements. 2-WAY EMAIL SYNC Communicate faster and track everything in one place. INTERVIEW SCHEDULER Automate interview scheduling and spend more time meeting great talent. ONE LOGIN Grant users one login to access a multitude of CareerBuilder products, including Applicant Tracking and Talent Discovery. PLATFORM INTEGRATION Stop wasting time moving between Applicant Tracking and CareerBuilder Search. Trigger Employment Screening reports directly within the ATS. ONBOARDING INTEGRATION Complete the hiring process, and move candidates into the onboarding process – all from one system.
  13. 13. In Your Words 13 Teresa Fiduccia, Recruitment and Retention Specialist “Applicant Tracking has helped us increase our amount of candidates. We have divisions that will post a job for thirty minutes, and we'll have over 600 applicants, so we’re able to keep that information and data organized in one spot.” “We were able to make our application process more streamlined. It has fewer steps for the candidate to apply to our positions. That's important whether they're applying via mobile or desktop. Everything is instantaneous now.” Nancy Crawley, HR Coordinator “Applicant Tracking allowed us to build our pipeline, engage with our current, candidates and become more user friendly; being able to apply mobile was huge for us. CareerBuilder really focused on our needs, and how can we utilize our new system in a better, efficient way for the candidate.” Chelsea Harms, Corporate Recruiter
  14. 14. 14 © 2017 CareerBuilder
  15. 15. 15 © 2017 CareerBuilder Talent Discovery | New Search Platform 01 | PLAN Leverage labor market data to improve your sourcing strategy. Align hiring managers and recruiters using our first-to-market intake tool. 03 | MATCH Post a job, and get matched candidates instantly – saving you a step in your sourcing process. Leverage semantic search to help you find all relevant talent. Interact with the related terms applied to personalize your search. 02 | SEARCH Quickly find the right talent — whether it’s private profiles imported from your ATS, previously acquired talent from CareerBuilder products or 150 million CareerBuilder candidates in one interface. 04 | ENGAGE Communicate with critical talent via targeted email campaigns. View real-time analytics to target who to follow up with.
  16. 16. 16 © 2017 CareerBuilder Early Feedback – Exceedingly Positive
  17. 17. 17 © 2017 CareerBuilder
  18. 18. 18 © 2017 CareerBuilder
  19. 19. 19 © 2017 CareerBuilder Exchange ACA Compliance Benefits Administration
  20. 20. 20 © 2017 CareerBuilder +
  21. 21. 21 © 2017 CareerBuilder21 © 2017 CareerBuilder IMPROVING CUSTOMER EXPERIENCE
  22. 22. 22 © 2017 CareerBuilder Improving Client Experience Starts With Quality
  23. 23. 23 © 2017 CareerBuilder Transparency of Quality http://status.careerbuilder.com
  24. 24. 24 © 2017 CareerBuilder September 2017 It’s coming.
  25. 25. 25 © 2017 CareerBuilder 25 Included in Find answers on product features and functionality, steps for troubleshooting, and user guides. Knowledge Base Connect and network with peers in your field while sharing ideas and best practices. User Groups Learn how to leverage your CareerBuilder tools through live webinars, on demand videos and product learning series. Training Contact our support team and monitor your case status. Support
  26. 26. 26 © 2017 CareerBuilder
  27. 27. When Everything Is Equal © 2016 CareerBuilder27 Ease of Use Save Time Many Options Higher ROI
  28. 28. 28 © 2017 CareerBuilder28 © 2017 CareerBuilder
  29. 29. 29 © 2017 CareerBuilder Why I Love Empower:
  30. 30. 30 © 2017 CareerBuilder Recruiter Productivity © 2017 CareerBuilder30 Relevancy Likely to Respond Engage
  31. 31. 31 © 2017 CareerBuilder CareerBuilder’s Ecosystem Five Platforms To Find, Hire & Manage Great Talent Applicant Tracking Talent Discovery Background and Drug Screening Job Boards Human Capital Management AT SCALE with COST EFFECTIVE and EASY-TO-USE functionality
  32. 32. 32 © 2017 CareerBuilder Converting your investment in CareerBuilder into results
  33. 33. 33 © 2017 CareerBuilder H1 2016 H2 2016 H1 2017 Release Velocity DELIVERY ACCELLERATION More than 85across CareerBuilder products in 2017 FEATURE RELEASES
  34. 34. Delivering More Results 34 Q3 IS PACING TO BE DELIVER THE MOST APPLICATIONS PER QUARTER IN 2 YEARS Jan, ‘17 July, ‘17 iOS app update Android app update Gmail Optimization Google Jobs API Pilot Salary Widget Mobile Resume Enhancements Apply Path Enhancement “I Got A Job”
  35. 35. 35 © 2017 CareerBuilder CANDIDATE FEEDBACK CareerBuilder never let's me down! My CareerBuilder experience has been AWESOME!!! I have had some challenging times in my life with employment but every time I update my resume in search for a job, I always can count on getting employment. Thank you so much!! CareerBuilder never let's me down!!! Andrea Personal and Home Care Aide Revise and upload your resume today! After updating and uploading my latest resume up on CareerBuilder, I have never received so many interview invitations. Excellent service! Jordan, 6/23/17 Software Engineer
  36. 36. 36 © 2017 CareerBuilder CLIENT FEEDBACK It’s (Resume Database Pro) been phenomenal. With the addition of the social platforms and with the Supply & Demand data, you're actually focusing on talent on multiple layers and it's cross functional, which is incredible. No one else out there has that ability. Larry Thompson Talent Management and Workforce Planning
  37. 37. WHO STILL THINKS THEY HAVE HARD ROLES TO FILL?
  38. 38. 38 © 2017 CareerBuilder38 © 2017 CareerBuilder IF YOU WANT TO GO FAST, GO ALONE. IF YOU WANT TO GO FAR, GO TOGETHER.
  39. 39. 39 © 2017 CareerBuilder What Would You Do With 14 Hours Back in Your Week? HR managers who don’t fully automate human capital systems say they lose an average of 14 hours a week manually completing tasks that could be automated. HR Function Fully Automated Partially Automated Not Automated Payroll 50% 42% 7% Background checks/drug testing 39% 35% 21% Applicant tracking 38% 35% 21% Benefits administration 34% 49% 13% Distributing job postings to different websites 30% 36% 28% Compliance 25% 45% 27% Performance management 24% 38% 33% Sourcing job candidates 20% 47% 25% Predictive assessments 20% 24% 25% Training/learning 18% 47% 28% Employee referrals 16% 29% 45% Onboarding 15% 56% 26% © 2017 CareerBuider Source: Data from CareerBuilder's nationwide survey of 231 human resource managers, March 2017
  40. 40. 40 © 2017 CareerBuilder What Would You Do With 14 Hours Back in Your Week? HR managers who don’t fully automate human capital systems say they lose an average of 14 hours a week manually completing tasks that could be automated. HR Function Fully Automated Partially Automated Not Automated Payroll 50% 42% 7% Background checks/drug testing 39% 35% 21% Applicant tracking 38% 35% 21% Benefits administration 34% 49% 13% Distributing job postings to different websites 30% 36% 28% Compliance 25% 45% 27% Performance management 24% 38% 33% Sourcing job candidates 20% 47% 25% Predictive assessments 20% 24% 25% Training/learning 18% 47% 28% Employee referrals 16% 29% 45% Onboarding 15% 56% 26% © 2017 CareerBuider Source: Data from CareerBuilder's nationwide survey of 231 human resource managers, March 2017
  41. 41. CO-CREATION FOR FASTER, BETTER RESULTS 41 Developer Co-Creation 1 of 12 Visits to Burmese Restaurants
  42. 42. 42 © 2017 CareerBuilder To help consumers through their career journey GROWING CONSUMER ECOSYSTEM
  43. 43. 43 © 2017 CareerBuilder You can count on to scale your business THE PRODUCT, EXPERTISE AND PARTNERS
  44. 44. 9/7/2017 © 2017 CareerBuilder #CBEmpower We Are Past The Inflection Point
  45. 45. Progress at Every Step of Your Funnel • View available supply and competition for talent for any role down to the zip code • Get graduation data from 10,000 colleges • Get historical and predictive labor market analytics • Access over 150 million continuously updated candidate profiles, including 60 million resumes • Easily search candidates in your ATS and external sources in one place • Tap into HRIS, benefits administration, compliance and wellness solutions Plan Find Manage • Capture candidates on any device and automatically promote new openings to them • Post to more than 7,000 job sites in a matter of clicks Engage • Filter Applicants, and manage your hiring process online • Background and Drug Screening services you can trust • Instantly see the ROI for every recruitment source in one place Select Plan Find Engage Select Manage
  46. 46. 46 Search Engine Marketing • Google, Bing, Yahoo, etc. Aggregators/Career Sites • Over 20 of aggregator sites. • 7 owned niche sites. Email & Mobile • Targeted emails based on candidate phase & job category. • Search: Mobile web traffic • Mobile app downloads: YouTube, FB, Pandora, Snap Chat Display/Video Networks • Prospecting new users. • Retargeting users that have left CareerBuilder without applying. • Cross device targeting for resume uploads. Partners • Over 1,000 partners Social & Content • Native ad networks • Data driven insights • Topical articles promoted within FB, TWTR, Instagram. Efficient Distribution of Your Jobs Through Partners… 20+ Years of Experience
  47. 47. Plus Candidate Experience Expertise… © 2016 CareerBuilder47 2 3 2 3 1 Desktop 1 Mobile
  48. 48. Engagement Engine Is Exploding 25% 37% 44% 51.2% 4% 7% 7.3% 18.5% 2015 2016 2017 LTR TEST Open Rate % Click Rate % TALENT NETWORK 76% increase in open rates 83% increase in click rates
  49. 49. Equals Client Results
  50. 50. How? By Using Our Platform To Address Friction Not recognizing when the employee experience really begins Weak career site Failure to re-engage past candidates Long, drawn out applications with no mobile-friendly options A limited ATS or no ATS at all Using the same message and method for communicating to all audiences Slow background check process Not staying connected with candidates after they accepted the position Lack of a structured onboarding process
  51. 51. 51 © 2017 CareerBuilder 55% Source: Data from CareerBuilder's nationwide survey of 231 human resource managers, March 2017 0.00% 2.00% 4.00% 6.00% 8.00% 10.00% 12.00% Jan-07 Apr-07 Jul-07 Oct-07 Jan-08 Apr-08 Jul-08 Oct-08 Jan-09 Apr-09 Jul-09 Oct-09 Jan-10 Apr-10 Jul-10 Oct-10 Jan-11 Apr-11 Jul-11 Oct-11 Jan-12 Apr-12 Jul-12 Oct-12 Jan-13 Apr-13 Jul-13 Oct-13 Jan-14 Apr-14 Jul-14 Oct-14 Jan-15 Apr-15 Jul-15 Oct-15 Jan-16 Apr-16 Jul-16 Oct-16 Jan-17 Apr-17 Jul-17 DELIVERING MORE RETURN ON INVESTMENT DURING A PERIOD OF DECLINING UNEMPLOYMENT
  52. 52. 9/7/2017 © 2017 CareerBuilder #CBEmpower What Is The Secret?
  53. 53. YOURLOVING PAIN
  54. 54. What do you hate?
  55. 55. What do you hate? © 2017 CareerBuilder55
  56. 56. MASSIVE COMPUTING POWERAPPLYING TO YOUR PROBLEMS
  57. 57. 57 © 2017 CareerBuilder You can count on to scale your business THE PRODUCT, EXPERTISE AND PARTNERS
  58. 58. 9/7/2017 © 2017 CareerBuilder #CBEmpower My Final Thoughts
  59. 59. 59 © 2017 CareerBuilder Investing In Your Ecosystem MORE CANDIDATES MORE JOBS ROI Job Postings Talent Network Talent Discovery ATSHCM Verify & Onboard Hires Backfill Open Roles CloseThe Loop
  60. 60. 60 © 2017 CareerBuilder60 © 2017 CareerBuilder

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