1. OMAR SMITH
3850 Mountain Vista Road
Las Vegas, Nevada 89121
Phone 702-370-0655
Email: omarsmith891@yahoo.com
Objective:
Seeking a professional position as a customer service specialist, where my customer relation
experience can be utilized to improve customer satisfaction.
Profile
 Dynamic Customer Service Professional experienced in both Call Center and Retail Sales
 Efficient and Multi-tasking, can be depended upon to go above and beyond
 Fast learner, always willing to take on new challenges.
 Ability to recognize needs of clients/customers
 Great customer service skills
.
Customer Service Specialist
• Handled Customer Inquiries
• Problem Resolution
• Assisted customers with purchases and returns
• Responsible for greeting customers
• Operate cash register, and balance the cash drawer at the end of each shift
• Collect payments and make change for cash transactions
• Replenish stock and organize the sales floor
• Loss prevention
Lawn Maintenance
• Adhered to established City and departmental policies and procedures
• Plant, prune, and maintain trees using hand tools
• Water trees, shrubs, and flowers as needed
• Apply lawn fertilizer to lawn areas
• Cut grass using a push lawn mower
Professional Experience History
Assistant Case Manager/Academy of Human Development, Las Vegas, Nevada, 03/9/15-present
Customer Service Specialist/ Kohl’s Department Store, Las Vegas, Nevada, 07/2014-09/2014
Crewmember / Group Leader, Conservation Corps Minnesota, Minneapolis, MN, 06/2012-08/2013
Education
 Leadership Development Certificate, Las Vegas, NV
 High School Equivalency Las Vegas, NV