Updated

1. Erin Smith
4940 E 54th St Apt 314 Sioux Falls,, SD 57110
E: [smitherinkate@gmail.com]
T:[605-610-5990]
OBJECTIVE
My career goal is to gain knowledge and succeed in the field of business.
EXPERIENCE
Guest Service Supervisor, Target
Sioux Falls, SD—03/2018-Current
•My position consisted ofopening and closing front end activities as well as close all store registers and prepare
them for opening. I answer guest questions and address concerns,answerphone calls and make executive
decisions.I follow corporate regulations and lead by example .I stock the floor and request more product as well
as search for products on the sales floor.
Front End Lead,Best Buy
Sioux Falls, SD— 09/2017-3/2018
•Developed productivity reports on financial declines and profit margins based on corporate goals for store for
Manager
•Resolved financial as well as customer relation problems throughout department daily
•Reconciled cash drawers, collecting between $120,000 - $250,000 daily
•Supervised 13 to 15 front end employees while maintaining high volume front-end operations.•Overseeing
cashier accountability while supporting front end staff.
Customer Service Supervisor, Walmart
Sioux Falls, SD—9/2016-10/2017
•My position consisted ofensuring customer service, supervising employees, enforcing company regulations,
and taking care of various administrative tasks.Individuals in manager positions delegate daily assignments,
implement promotional campaigns, track inventories, and analyze statistical data. I also carry out disciplinary
actions when necessary and serve as primary enforcer of loss prevention tactics.
Accomplishments
•Earned pay raise
•Was promoted
EDUCATION
Southeast Technical Institute
Sioux Falls, SD— 8/2018-Current
Dakota State University through University Center
Sioux Falls, SD— 8/2013-1/2016
Minnesota State University
Mankato, MN— 8/2011-5/2013
References
Junelia Stitz 605-270-9706 Manager
Ginny Holter 605-201-3393 Workplace Reference
Shanna Strickland 605-610-4839 Director