1. Rubi Leslie
9 Cedar Lawn Crt
Hamilton, ON l9c 7j9
(905) 531-5841
rubi_leslie@hotmail.com
Career Objective
To utilize my customer service experience coupled with my background and experience in
the esthetics industry to enhance the self-esteem and well-being of the clients served
while contributing to the overall economic improvement of my employer.
Qualifications
• Friendly and outgoing with exemplary customer service skills
• Cash management experience
• Excellent communication skills
• Independent worker as well as a team worker
• Sales and marketing experience
Volunteer experience
________________________________________________________________________
• McMaster university
Participated in a youth mood project August 2005
• The Alexander place
Volunteered at a residence home July 2005
Work Experience
Shoppers drug mart, Hamilton ON February 2013-June 2013
Supervisor
• Answered all incoming calls
• Opened and distributed stock
• Cashier sales
• Preparing deposits and preparing cashier trays
Costa Blanca, Burlington ON October 2008-March 2009
Assistant Manager
• Helped assist manager in making sure the store ran smoothly
• Made sure daily tasks were completed such as re merchandising; making sure
stock was completed and distributed throughout the store as well as filing
paperwork.
• Assisted in the training of sales employees for customer service and the operation
of the register
• Provided excellent customer service, and made sure every customer was greeted
and taken care of, making customer satisfaction the number one goal.

2. Courtyard by Marriott hotel, Hamilton ON Jan 2008-May 2008
Front desk / Guest Service Agent
• Made sure all guest received outstanding customer service
• Answered all incoming calls
• Made reservations
• Checked in guest
• Made sure work area was constantly clean and organized
Swiss Chalet, Hamilton, ON June 2007-November 2007
Bartender
• Provide fast efficient service in response to servers requests for
mixed drinks
• Maintain a clean work area
• Process billing associated with orders
Education
Everest College 2012
Graduated with Massage diploma
Waterdown District High School 2005
Graduated with Secondary School Diploma
References available upon request