Natashia S White is seeking a customer service position that allows her to connect customers to company services. She has over 10 years of experience in customer service and sales roles. Her experience includes positions at restaurants, car dealerships, and other companies where she excelled in meeting sales goals, developing client relationships, and handling customer inquiries. She has strong communication and computer skills and has trained over 149 new hires in previous roles.

1. Natashia S White
2928 Briarvale Court SE Atlanta, GA 30316 Tele: (770) 5809282
nwhite0724@gmail.com
A professional customer service representative seeking an opportunity to work for any
respectable and hospitable company that provides an opportunity that connects customers to reflect
on their services received.
SUMMARY OF QUALIFICATION
▪ Approximately 10 years of customer service and sales support experience.
▪ Capable of meeting and exceeding all sales and customer service goals.
▪ Proven ability to develop and increase business relationship positively with clients.
▪ Excellent writing and verbal communication skills.
PROFESSIONAL EXPERIENCE
Pappadeaux Seafood Kitchen
Bartender and Certified Trainer 2014- Present
▪ Recruit, train and supervise bartenders
▪ Promote and market company products
▪ Handle customer inquiries and complaints
▪ Make improvements to daily company goals
Pappa’s Management Internship Marietta, GA
Frontline Intern-Manager 2015
▪ Managed Employees
▪ Assisted with bar supervision
▪ Aided with overseeing the efficient operation and profitability of the restaurant
▪ Gained better understanding of inventory and forecasting
▪ Gained better management skills
Ruby Tuesday’s, East Point, GA
Waitress 2012-2014
▪ Take initiative and work when needed
▪ Engage with customers well during sale discussions
▪ Relay daily information to customers
Hyundai Car Group, Austell, GA
Internet Sales Manager 2011-2012
▪ Providecustomer service to individuals online searching to purchase a car.
▪ Receptionist services
▪ Replied quotes/ prices to customer
▪ Requested Pay-Off informationfrom banks to obtain purchaser qualification
▪ Issued/ Requested Appraisals on trading vehicles
Applebee Atlanta, GA
Elite Waitress and Certified Trainer 2006- 2011
▪ Provide strong interpersonal skills that engages with customers in a professional manner.
▪ Good energy level to keep up with the pace on busy shifts
▪ Trained approximately 149 new hires over the years.
▪ Take initiative, showed leadership skills and is willing to work when needed.

2. Natashia S White
2928 Briarvale Court SE Atlanta, GA 30316 Tele: (770) 5809282
nwhite0724@gmail.com
Sanmerna Sales Kingston, JA
Customer Relations Representative 2008- Jan-Nov
▪ Assisted customers with customer service issues.
▪ Prepared and organized invoices weekly.
▪ Organized meetings and delivered important message for CEO.
▪ Provide hospitality for all clients.
EDUCATION
▪ Bachelor’s Degree of Business Administration in Management 2015
▪ Associates at Clayton State University 2012
▪ High School Diploma in Business Magnet Scholar 2007
▪ President of Future Business Leaders of America Organization 2006- 2007
▪ 2nd
place for Small Business Leaders in UPS Organization for 2007
▪ North Atlanta High School 2003-3007
Computer Skill
▪Microsoft Office, PowerPoint, Excel
Keywords: Customer service, verbal skill, certified training, computer skill, and leadership skill