1. Molly Meyer-Meyung
133 Ross Avenue — Bellevue, KY — 41073
Phone: 859.360.4140 — E-Mail: mollynmeyung@gmail.com [MM]
Objective
To utilize vast interpersonal leadership skills and retail knowledge to positively affect the growth of a promising
company.
Experience
DSW Designer Shoe Warehouse Cincinnati, OH September 2012 – Present
Assistant Merchandising Manager
- Lead a team of store associates in implementing action plans to exceed services levels
- Coach behaviors that align with company values of accountability, collaboration, humanity, and passion
- Promote product knowledge to ensure a customer experience that’s passionate, friendly, helpful, and real
- Reinforce successful behavior patterns and provide recognition/feedback to improve performance
- Lead associates in merchandise placement, shipment processing, and store recovery
- Assist in communication and execution of presentation standards
- Ensure company policy and procedural compliance
- Actively monitor and prevent loss
- Conduct store opening and closing procedures
- Oversee and execute processes for receiving and stocking shipments
- Oversee all visual/layout updates including handbags, feature area, end caps, focal walls, and accessories
- Execute mark-downs and pricing/category changes
- Maintain signage and brand marketing standards
- Maintain the overall visual integrity of the store by monitoring cleanliness, organization, and replenishment
The Connor Group Cincinnati, OH March 2008 – September 2012
Sales Manager
- Consulted daily with prospective residents to determine floor plan/amenities needs
- Performed credit and background checks for each prospective resident
- Consistently exceeded monthly sales goals and renewal of existing leases at prescribed rate increases
- Built strong relationships with residents and provided award-winning customer service
- Received 17 awards for sales, leadership, and exceptional customer service
- Was instrumental in selling three large-scale properties and increasing company revenue
- Assisted in complete resident lifecycle: from first call to property tour, paperwork, move-in, and retention
- Participated in weekly sales forecasting meetings and financial audits
Fabulous Furs Covington, KY September 2007 – March 2008
Customer Service Representative
- Achieved top over-the-phone sales for my location
- Routinely suggested specialty items and sundries to maximize each sale
- Assisted customers with returns, exchanges, and special sizing/customization needs
- Verified customers’ identity and successfully investigated cases of suspected fraud
- Processed shipments at the in-store location

2. 2
Bath & Body Works (Limited Brands) Cincinnati, OH April 2000 – March 2007
Assistant Sales Manager
- Maximized district sales by consistently providing an exceptional customer experience
- Managed floor-sets, Plan-A-Grams, marketing displays, and signage
- Was promoted from Customer Service Representative to Assistant Sales Manager
- Trained staff members in selling and demoing products
- Created weekly schedules, managed cash and inventory, and performed opening/closing duties
- Executed company standards for store appearance, staff conduct, and loss prevention
Martin’s Town & Country (Dawahares) Newport, KY April 2000 – July 2005
Cashier/Customer Service Representative
- Managed stocking and flow of merchandise
- Designed floor-sets and window displays
Education
Northern Kentucky University Highland Heights, KY August 2000 – May 2005
- Art major with drawing and art history concentration
Skills
Merchandising. Display/Floor-Set/Window Design. Store Management. Team Leadership. Marketing/Branding.
Phone Sales. Face-To-Face Customer Service. Merchant/Vendor Coordination. Organization. Loss Prevention.
Fraud Claims Investigation. Consultation. Troubleshooting. Problem-Solving. Multitasking. Scheduling. Microsoft
Office Suite. Ecometry. Sales/Financial Forecasting.