More Related Content Similar to Information Management Loves Enterprise 2 0 (20) More from Acando Consulting (20) Information Management Loves Enterprise 2 03. Who knows what?
Anything new?
How to share?
How to collaborate?
When to
contribute?
Where to find
stuff?
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4. 71% agree that it is easier
to locate "knowledge" on
the web than to find it within
their internal systems.
AIIM Industry Watch Collaboration and Enterprise
2.0, 2009
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6. The social web knows no borders
Anyone
Anywhere Internet Anytime
Anything
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7. What brings the social web to the workplace?
Your organization
Changed information
seeking behavior
Consumerization
of IT & mobility
You
The Google
Generation
Social media
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8. What is keeping Enterprise 2.0 from happening?
Your organization
Changed information Ignorance &
seeking behavior Lack of awareness
Consumerization Habits & scepticism
of IT & mobility to new practices
You
The Google
Generation Power
Social media Legacy & Reactive
IT Dept
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9. Example: Out information seeking behavior is changing
http://www.jisc.ac.uk/media/documents/programmes/reppres/gg_final_keynote_11012008.pdf
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10. Lesson to learn
We need to look at how the
principles and technologies from
the social web can improve our
business performance by
simplifying and encouraging
communication, sharing and
collaboration.
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11. “ Enterprise 2.0 is all about
using technology to bring
brains together effectively.
Andrew McAfee, Associate Professor,
Harvard Business School
”
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12. Knowledge work is unpredictable
Context
Ecosystem
Enterprise
Knowledge-based Structure-based
Work Work
Team
(emergent structure) (predefined structure)
Individual
Predicability
Low High
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13. We need to collaborate beyond our strong ties
None
Potential Ties
Weak Ties
Strong
Ties
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14. We need to collaborate beyond our strong ties
None
Collective
intelligence
Potential Ties
Connecting
Knowledge
Weak Ties
exchange
Strong
Collaboration
Ties
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15. We need to collaborate beyond our strong ties
None
Collective
intelligence
Potential Ties
Connecting
Knowledge
Weak Ties
exchange
Forums Strong
Collaboration
Ties
RSS
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16. Major benefits of Enterprise 2.0
Improve findability and discovery
of information and people
Increase capture and sharing of Increased efficiency and
(tacit) knowledge
productivity, innovation,
Improved decision-making,
Collectively organize and maintain
information and knowledge agility…
Build collective intelligence
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18. 6 key principles for creating value with Enterprise 2.0
Freeform
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19. 6 key principles for creating value with Enterprise 2.0
Freeform
Usability
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20. 6 key principles for creating value with Enterprise 2.0
Freeform
Usability
Openness
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21. 6 key principles for creating value with Enterprise 2.0
Freeform
Usability
Openness
Conversation
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22. 6 key principles for creating value with Enterprise 2.0
Freeform
Usability
Openness
Conversation
Transparency
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23. 6 key principles for creating value with Enterprise 2.0
Freeform
Good work!
Usability
Openness
Conversation
Transparency
Recognition
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24. A culture shift is needed
Command-and-control Trust-driven
Hierarchic Network-oriented
Heroes & experts All contributions count
Failure not allowed Explore and create
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25. …the millennials and Gen Ys
are much more comfortable
with social networking as an
example....What we try to do
is listen to them and go
experiment.
John Johnson, CIO Intel
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26. Key
Enterprise 2.0
Enterprise 2.0 Mechanisms
mechanisms
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27. 1. LINKS
Provide an Improve
Enable
emergent search and
reuse
structure discovery
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28. 2. TAGS
Increase Show how
Better
findability and knowledge is
metadata
discovery organized
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29. 3. SIGNALS
Free up
Notify about Reduce
capacity to
changes as human
consume
they happen latency
information
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30. 4. SYNDICATION
Simplifies Allows new
Enables sharing – in kinds of
reuse close to real- information
time can emerge
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31. 5. FILTERS
Avoid Preserve
information information
overload security
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32. We should not throw away
information that has a potential
value just because we can’t afford
to manage it like key assets.
We can all help, as a collective, in
managing all this information.
Here are a few examples on how
to do that.
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33. 1 Use the people you know and trust, links and tags to filter
out relevant information.
Relevant
Content tsunami information
My Network
Links, tags
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34. 2 Tag your own information and use tags created by the
collective to find what you are looking for.
Search Result
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35. 3 Collectively share, maintain and provide access to
information via a shared space (wiki).
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36. 4 Use syndication and signals to build ambient awareness
about what goes in your work environments.
Dashboard
Team
Blog
Project
Blog
Project
Wiki
External
Site
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37. Reuse and aggregate information from many sources with
5 mashups for actionable real-time information at your
fingertips.
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38. Data in the hands of a
few makes for order;
but data in the hands
of many makes for
endless possibilities.
Tara Hunt, “The Whuffie Factor”
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