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Information Management Loves Enterprise 2 0

Information Management Loves Enterprise 2 0

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Presentation from Information Management seminar discussing and illustrating how Enterprise 2.0 principles and mechanisms can be used when adressing Information Management challenges

Presentation from Information Management seminar discussing and illustrating how Enterprise 2.0 principles and mechanisms can be used when adressing Information Management challenges

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Information Management Loves Enterprise 2 0

  1. IM E2.0 © Acando AB
  2. © Acando AB
  3. Who knows what? Anything new? How to share? How to collaborate? When to contribute? Where to find stuff? © Acando AB
  4. 71% agree that it is easier to locate "knowledge" on the web than to find it within their internal systems. AIIM Industry Watch Collaboration and Enterprise 2.0, 2009 © Acando AB
  5. © Acando AB
  6. The social web knows no borders Anyone Anywhere Internet Anytime Anything © Acando AB
  7. What brings the social web to the workplace? Your organization Changed information seeking behavior Consumerization of IT & mobility You The Google Generation Social media © Acando AB
  8. What is keeping Enterprise 2.0 from happening? Your organization Changed information Ignorance & seeking behavior Lack of awareness Consumerization Habits & scepticism of IT & mobility to new practices You The Google Generation Power Social media Legacy & Reactive IT Dept © Acando AB
  9. Example: Out information seeking behavior is changing http://www.jisc.ac.uk/media/documents/programmes/reppres/gg_final_keynote_11012008.pdf © Acando AB
  10. Lesson to learn We need to look at how the principles and technologies from the social web can improve our business performance by simplifying and encouraging communication, sharing and collaboration. © Acando AB
  11. “ Enterprise 2.0 is all about using technology to bring brains together effectively. Andrew McAfee, Associate Professor, Harvard Business School ” © Acando AB
  12. Knowledge work is unpredictable Context Ecosystem Enterprise Knowledge-based Structure-based Work Work Team (emergent structure) (predefined structure) Individual Predicability Low High © Acando AB
  13. We need to collaborate beyond our strong ties None Potential Ties Weak Ties Strong Ties © Acando AB
  14. We need to collaborate beyond our strong ties None Collective intelligence Potential Ties Connecting Knowledge Weak Ties exchange Strong Collaboration Ties © Acando AB
  15. We need to collaborate beyond our strong ties None Collective intelligence Potential Ties Connecting Knowledge Weak Ties exchange Forums Strong Collaboration Ties RSS © Acando AB
  16. Major benefits of Enterprise 2.0 Improve findability and discovery of information and people Increase capture and sharing of Increased efficiency and (tacit) knowledge productivity, innovation, Improved decision-making, Collectively organize and maintain information and knowledge agility… Build collective intelligence © Acando AB
  17. Enterprise 2.0 Mechanisms © Acando AB
  18. 6 key principles for creating value with Enterprise 2.0 Freeform © Acando AB
  19. 6 key principles for creating value with Enterprise 2.0 Freeform Usability © Acando AB
  20. 6 key principles for creating value with Enterprise 2.0 Freeform Usability Openness © Acando AB
  21. 6 key principles for creating value with Enterprise 2.0 Freeform Usability Openness Conversation © Acando AB
  22. 6 key principles for creating value with Enterprise 2.0 Freeform Usability Openness Conversation Transparency © Acando AB
  23. 6 key principles for creating value with Enterprise 2.0 Freeform Good work! Usability Openness Conversation Transparency Recognition © Acando AB
  24. A culture shift is needed Command-and-control Trust-driven Hierarchic Network-oriented Heroes & experts All contributions count Failure not allowed Explore and create © Acando AB
  25. …the millennials and Gen Ys are much more comfortable with social networking as an example....What we try to do is listen to them and go experiment. John Johnson, CIO Intel © Acando AB
  26. Key Enterprise 2.0 Enterprise 2.0 Mechanisms mechanisms © Acando AB
  27. 1. LINKS Provide an Improve Enable emergent search and reuse structure discovery © Acando AB
  28. 2. TAGS Increase Show how Better findability and knowledge is metadata discovery organized © Acando AB
  29. 3. SIGNALS Free up Notify about Reduce capacity to changes as human consume they happen latency information © Acando AB
  30. 4. SYNDICATION Simplifies Allows new Enables sharing – in kinds of reuse close to real- information time can emerge © Acando AB
  31. 5. FILTERS Avoid Preserve information information overload security © Acando AB
  32. We should not throw away information that has a potential value just because we can’t afford to manage it like key assets. We can all help, as a collective, in managing all this information. Here are a few examples on how to do that. © Acando AB
  33. 1 Use the people you know and trust, links and tags to filter out relevant information. Relevant Content tsunami information My Network Links, tags © Acando AB
  34. 2 Tag your own information and use tags created by the collective to find what you are looking for. Search Result © Acando AB
  35. 3 Collectively share, maintain and provide access to information via a shared space (wiki). © Acando AB
  36. 4 Use syndication and signals to build ambient awareness about what goes in your work environments. Dashboard Team Blog Project Blog Project Wiki External Site © Acando AB
  37. Reuse and aggregate information from many sources with 5 mashups for actionable real-time information at your fingertips. © Acando AB
  38. Data in the hands of a few makes for order; but data in the hands of many makes for endless possibilities. Tara Hunt, “The Whuffie Factor” © Acando AB

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