“Хочеш успішно запустити agile команду, налагодь комунікацію”

1. Polozyukov Evgen
PMP
PMI-ACP
CSPO

15. • set common goals with your team
• engage in frequent 1-on-1 feedback sessions
• organize a team feedback session where each team member will have a short, 10-
minute 1-on-1, meeting with their peers
• arrange a meeting where each team member will draw his personal map
• arrange a group SWOT analysis session
• draw a competence matrix where people mark the areas they feel confident in,
and in which areas they would like to learn more
• encourage people to make presentations about new things that they have learned
recently even if they don’t feel proficient yet.
Absence of Trust

16. • Be empirical and start small. Start with less controversial discussions and see how
it goes
• Teach the team about Non-Violent Communication.
• Become a Conflict Miner — a person who extracts buried disagreements.
• Be a gentle reminder.
• Define a “stop word” to use within the team whenever someone violates the rules
of discussion or fails to take advantage of non-violent communication.
Fear of Conflict

17. The Lack of
Commitment
Analysis paralysis
Artificial consensus
Authority-based decision
• Set the Golden Rule (If the decision is
made, everyone, even the people who
disagreed, must follow the same goal. )
• Listen actively
• Disconnect problems from people

18. Avoidance of
Accountability
• Peer pressure
• Create clear standards with defined indicators that enable
each team member to know that they are doing their part
• The more detailed the action plans and the more specific
the performance metrics are, the easier it will be to hold
people accountable.

19. Inattention to
Results
• Status & ego get in the way
• Focus on objectives of the team individual/personal goals
rather than on individual/personal goals
• In a team, the sum is greater than the constituent parts
• Need for clear metrics and goals

26. Psychological Safety
“Shared belief held by members of a team that the team is safe for
interpersonal risk-taking.”
“Is a sense of confidence that the team will not embarrass, reject or
punish someone for speaking up.”
“A team climate characterized by interpersonal trust and mutual respect
in which people are comfortable being themselves.”
Amy Edmondson, professor at Harvard Business School

27. Retrospective Meeting Purpose
• Express thoughts, feelings and opinions about a shared experience
• Build openness and trust in the team
• Invites each member in a group to be present, seen, and heard
• Draw out key learnings and insights to take forward to improve future
application

28. Some of the problems we face
• Team is separated by the distance
• Born in different culture
• Have different mindset
• Lack of trust in the team
• Team members never met in person
• Team members never talked about their hobbies, interests, family
• The team is “divided” into “two camps”
• Fear of failure
• Team members don’t feel included and important

29. Retrospective meeting questions
• Now I'm feeling <emotion>
• Last month, I felt happy because ...
• Last month, I felt sad because ...
• Next month we can improve …

30. What is critically important?
• An atmosphere of honesty and trust is needed in order for every
member to feel comfortable sharing their thoughts.
• Every feedback should be carefully collected and noted
• The responsible person, along with the team, owns the feedback
and action items and must take care that the problems are
resolved