Mykhailo Hryhorash: What can be good in a "bad" project? (UA)
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Mykhailo Hryhorash: What can be good in a "bad" project? (UA) UA Online PMDay 2024 Spring Website – www.pmday.org/online Youtube – https://www.youtube.com/startuplviv FB – https://www.facebook.com/pmdayconference
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Mykhailo Hryhorash: What can be good in a "bad" project? (UA)
- 1. WHAT CAN BE GOOD IN A “BAD” PROJECT April 2024
- 2. 2 AGENDA INTRO MY STORY HOW TO SORT IT OUT What can be good in a "bad" project CONCLUSION S
- 3. - Work in IT since 2004 - 4th company in 20 years - Delivery Director at Levi9 Lviv - Customer Focus specialist - Fan of power fitness, bike, snowboard ABOUT ME 3 What can be good in a "bad" project
- 4. INTRO 01 4
- 5. 5 SWEET AND FLUFFY What can be good in a "bad" project HARD AND NASTY 1 2
- 6. 6 WHILE THE CHOICE SEEMS OBVIOUS, SOMETIMES DIFFICULT PROJECTS COULD BRING YOU SOMETHING IN RETURN What can be good in a "bad" project
- 7. ’’ I LOVE PROBLEMS IT'S THE MOMENT I FEEL I’M NEEDED Viktor, VP of Engineering 7
- 8. Proactive approach is to prevents problems rather than firefight them But if shit happens - the manager is the one to solve it DISCLAIMER 8 What can be good in a "bad" project
- 10. • 7 projects • 3 devs + involved resources in a matrix organization (QA, admins) • Support of old shit HAHA, ANNOUNCER 10 What can be good in a "bad" project
- 11. • A year without a rollback • Met SLAs • Finished Announcer migration • Formed independent Fax team ACHIEVEMENTS 11 Title of this presentation (Footer Text)
- 12. • Shifted to a high-profile development project • Then offered a position in Lviv IMPACT ON MY CAREER 12 Title of this presentation (Footer Text)
- 13. • Welcome to hell • 9 products, 8 devs • 24/7 on-call duty • Tough person on customer’s side SLA 13 What can be good in a "bad" project
- 14. • Customer and team dissatisfaction • High attrition • Escalations • Financially not profitable • Pain in the ass for the upper management ISSUES 14 Title of this presentation (Footer Text)
- 15. • Stabilized the team after a wave of leavers • Signed a new contract, commercially profitable • Met SLA • Continued successfully for 3 more years ACHIEVEMENTS 15 Title of this presentation (Footer Text)
- 16. • Promotion to a DD position IMPACT ON MY CAREER 16 Title of this presentation (Footer Text)
- 17. • A troublemaker project • 3 dev teams • The most problematic one without leadership PROJECT X 17 What can be good in a "bad" project
- 18. • Top management escalations • High attrition • Regular overtime • Bad reputation in the company ISSUES 18 Title of this presentation (Footer Text)
- 19. • Improved the problematic team performance in 2 months • Turned attrition into planned rotations • Great feedback and the customer's satisfaction ACHIEVEMENTS 19 Title of this presentation (Footer Text)
- 20. • Positive exposure to the top management of Levi9 • Great relationships with the customer IMPACT ON MY CAREER 20 Title of this presentation (Footer Text)
- 21. HOW TO SORT IT OUT 03 21
- 22. 22 ATTITUDE IS CRUCIAL THERE ARE NO BAD PROJECTS JUST A WRONG ATTITUDE What can be good in a "bad" project
- 23. 23 IF YOU ARE NEW ON THE PROJECT - ASK INCONVENIENT QUESTIONS AND DO UNUSUAL THINGS What can be good in a "bad" project
- 24. 24 LIST TOP 3 MOST PRESSING PROBLEMS AND FOCUS ON THEM What can be good in a "bad" project
- 25. 25 DEFINE THE MOST POWERFUL STAKEHOLDERS, ADDRESS THEM FIRST RELIEF THEIR PAIN What can be good in a "bad" project
- 26. 26 MAKE AN IMPROVEMENT PLAN WRITE IT DOWN WITH OWNERS AND DUE DATES What can be good in a "bad" project
- 27. 27 CELEBRATE FIRST SUCCESS MAKE IT VISIBLE TO YOUR UPPER MANAGEMENT What can be good in a "bad" project
- 28. 28 WHEN THE UPPER MANAGEMENT FORGETS ABOUT YOUR PROJECT IT'S A SIGN THAT YOU'VE MADE What can be good in a "bad" project
- 30. 30 THERE ARE NO BAD PROJECTS OR CUSTOMERS What can be good in a "bad" project
- 31. 31 OUTSOURCE PROJECTS ARE ONE OR ANOTHER KIND OF SHIT What can be good in a "bad" project
- 32. 32 TROUBLESOME PROJECT – THAT’S WHERE A MANAGER COULD SHOW WHAT HE'S WORTH What can be good in a "bad" project
- 33. 33 STABILIZE A PROBLEMATIC PROJECT - GET CREDITS FROM YOUR BOSS FOR RELIEVING HIS PAIN What can be good in a "bad" project
- 34. 34 ABILITY TO SORT OUT PROBLEMS IS WHAT DIFFERENTIATE GREAT MANAGERS FROM GOOD ONES What can be good in a "bad" project
- 35. TROUBLESHOOTER 35 What can be good in a "bad" project
- 36. ’’ WANTING POSITIVE EXPERIENCE IS A NEGATIVE EXPERIENCE; ACCEPTING NEGATIVE EXPERIENCE IS A POSITIVE EXPERIENCE. Mark Manson 36
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