Kharkiv Project Management Day Євген Полозюков “Гнучкість в комунікації на проекті”

1. Polozyukov Evgen
PMP
PMI-ACP
CSPO

15. • set common goals with your team
• engage in frequent 1-on-1 feedback sessions
• organize a team feedback session where each team member will have a short, 10-
minute 1-on-1, meeting with their peers
• arrange a meeting where each team member will draw his personal map
• arrange a group SWOT analysis session
• draw a competence matrix where people mark the areas they feel confident in,
and in which areas they would like to learn more
• encourage people to make presentations about new things that they have learned
recently even if they don’t feel proficient yet.
Absence of Trust

16. • Be empirical and start small. Start with less controversial discussions and see how
it goes
• Teach the team about Non-Violent Communication.
• Become a Conflict Miner — a person who extracts buried disagreements.
• Be a gentle reminder.
• Define a “stop word” to use within the team whenever someone violates the rules
of discussion or fails to take advantage of non-violent communication.
Fear of Conflict

17. The Lack of
Commitment
Analysis paralysis
Artificial consensus
Authority-based decision
• Set the Golden Rule (If the decision is
made, everyone, even the people who
disagreed, must follow the same goal. )
• Listen actively
• Disconnect problems from people

18. Avoidance of
Accountability
• Peer pressure
• Create clear standards with defined indicators that enable
each team member to know that they are doing their part
• The more detailed the action plans and the more specific
the performance metrics are, the easier it will be to hold
people accountable.

19. Inattention to
Results
• Status & ego get in the way
• Focus on objectives of the team individual/personal goals
rather than on individual/personal goals
• In a team, the sum is greater than the constituent parts
• Need for clear metrics and goals