medical education

1. Group Dynamics & Team
Building
Dr Parul Sinha
MEU AIIMS
Raebareli

2. Teamwork
“Create A Story”

3. T
eam
Crowd
Group

4. Crowd – Group - Team
• Crowd – A collection of people
with short term interest
(collection of people watching
a cricket match)
• Group – A collective unit with
common interest & shared
goal ( teachers attending med
edu workshop)
• Team – A collection of people
with complimentary abilities
(instructors of med edu
workshop, each one is expert
in one particular field)

5. • Man is a social animal
• In day to day life at every step you interact with people –
family, friends, colleagues, patients, students
• Many a times these interactions turn unpleasant
• Why ?
• Either bad interpersonal relationship or failure to attain
desired outcome
• What goes wrong?
• It is group dynamics which creates problem

6. Group Dynamics
• General term for group
processes
• They interact & influence
each other
• They develop number of
dynamic processes which
separate them from random
collection of individuals
• These processes are
Norms
Roles
Relations
Develop
ment
Social
influence
Need to
belong &
effect on
behavior

7. Group
• Able to share experiences
• Provide feedback
• Pool ideas
• Generate insight
• Provide opportunities for
analysis of experiences
• Provides a measure of support
& reassurance
• Groups are not inert entities
• They are lively & vibrant
• Groups form, grow & die
• Groups can be strength or
weaknesses

8. Teamwork & Team buiding
• Teamwork – people working
together as a team
• Team player – is able to get along
with their colleagues & work
together in cohesive manner
• Team building – Process of
developing a sense of
collaboration & trust between
members

9. Team
Team morale depends on
• Support
• Resources
• Communication
• Personalities
Teamwork skills
• Listen
• Question
• Persuade
• Respect
• Help
• Share
• Participate

10. How can a team become effective
• Teams are not born , they are made
• Team go through a growth process
• One has to understand “Team MaturingModel”

11. Team roles
• Leader
• Initiator
• Recorder
• Devils advocate – someone whose responsibility is to look for
potential flaws in idea
• Optimist – someone who maintains a positive frame of mind
• Timekeeper
• Gatekeeper – someone who sees that every member gives input
• Summarizer

12. Forming
• Initial stage
• Members may often have
differing ideas about purpose
• Relatively little trust &
uncertainty of purpose
• People careful, polite, watchful
• Communication generally
limited to immediate vicinity
• People are questioning their
role & participation
• They look to the leader for the
guidance & direction

13. Storming
• Realizes that the task is difficult
• Intragroup conflict about purpose &
working procedure
• Lot of competition, hostility
• Serious disagreements, rebellion
• Resistance & poor collaboration
• Group in danger of breaking down
• Leader opens up the conflict, moves
towards negotiations & consensus
• Clarify the core issues
• Listens to everyone and be
nonjudgmental

14. Norming
• Team members develop a shared
vision & set goals & objectives
• Recognize each others strengths &
weaknesses & learns to work
together
• Members accepts their roles &
procedures & willing to solve issues
• Leader may emerge & then
communication becomes leader
centric
• Although still some members
communicate directly with each other
• Leader promotes sharing of ideas &
gives constructive feedback

15. Performing
• Members become clear & start
working for common goal
• Group is mature, start producing
useful work
• Communication is towards leader
• Leader celebrates achievements &
provide new directions
• Leader can with draw & it becomes
a self managed group

16. Effective Team Characteristics
• Appropriate Leadership
• Clear goals
• Operation on a definite time schedule
• Welfare and growth of team members are kept in mind
• Resources of all team members are utilized
• Evaluation of results and team processes done
periodically.

17. Role of Leader
• Understands that all team
members go through these
stages individually also
• Defines roles & responsibilities
of each team member
• Understands each member’s
interest, skills, abilities & pace
of work
• Leader should try to bring each
member together

18. Managing Group Dynamics
• Many techniques to manage group dynamics
• Can be seen in class room/meetings/group discussion
• It is the job of leader / teacher / facilitator to help the discussion flow
more smoothly in a group
• To see that participation is equalized among members
• Address each member by name
• Taking a break and active listening
• Call for consensus, brainstorming, at times voting

19. Result of Team Work
• Greater Productivity, Creativity & Innovation
• Higher quality decision, services & product

20. Every one has to hang on

21. Coming together is a beginning, keeping
together is progress, working together is
success
Combined effort is always better