Submit Search
Upload
A Systematic Examination of ICT's Significance in Higher Education Administration
•
0 likes
•
11 views
IRJET Journal
Follow
https://www.irjet.net/archives/V10/i9/IRJET-V10I959.pdf
Read less
Read more
Engineering
Report
Share
Report
Share
1 of 3
Download now
Download to read offline
Recommended
B0352011017
B0352011017
inventionjournals
Ijaems apr-2016-14 Employee's Attitude toward Electronic Administration Adopt...
Ijaems apr-2016-14 Employee's Attitude toward Electronic Administration Adopt...
INFOGAIN PUBLICATION
Digital Transformation of Higher Education: Leveraging e-Governance in India
Digital Transformation of Higher Education: Leveraging e-Governance in India
IRJET Journal
HIGHER EDUCATION FACULTY STAFF EREADINESS IN INSTITUTIONS OF THE ROYAL COMMIS...
HIGHER EDUCATION FACULTY STAFF EREADINESS IN INSTITUTIONS OF THE ROYAL COMMIS...
ijait
Readiness measurement of IT implementation in Higher Education Institutions i...
Readiness measurement of IT implementation in Higher Education Institutions i...
TELKOMNIKA JOURNAL
11.management information system and senior staff job performance in polytech...
11.management information system and senior staff job performance in polytech...
Alexander Decker
BPR Process Framework.pdf
BPR Process Framework.pdf
Ouheb Group
11.management information system and senior staff job performance in polytech...
11.management information system and senior staff job performance in polytech...
Alexander Decker
Recommended
B0352011017
B0352011017
inventionjournals
Ijaems apr-2016-14 Employee's Attitude toward Electronic Administration Adopt...
Ijaems apr-2016-14 Employee's Attitude toward Electronic Administration Adopt...
INFOGAIN PUBLICATION
Digital Transformation of Higher Education: Leveraging e-Governance in India
Digital Transformation of Higher Education: Leveraging e-Governance in India
IRJET Journal
HIGHER EDUCATION FACULTY STAFF EREADINESS IN INSTITUTIONS OF THE ROYAL COMMIS...
HIGHER EDUCATION FACULTY STAFF EREADINESS IN INSTITUTIONS OF THE ROYAL COMMIS...
ijait
Readiness measurement of IT implementation in Higher Education Institutions i...
Readiness measurement of IT implementation in Higher Education Institutions i...
TELKOMNIKA JOURNAL
11.management information system and senior staff job performance in polytech...
11.management information system and senior staff job performance in polytech...
Alexander Decker
BPR Process Framework.pdf
BPR Process Framework.pdf
Ouheb Group
11.management information system and senior staff job performance in polytech...
11.management information system and senior staff job performance in polytech...
Alexander Decker
11.management information system and senior staff job performance in polytech...
11.management information system and senior staff job performance in polytech...
Alexander Decker
Attitude towards E – Governance among the Student Teachers of Educational Col...
Attitude towards E – Governance among the Student Teachers of Educational Col...
ijtsrd
Determining the Factors Affecting on Digital Learning Adoption among the Stud...
Determining the Factors Affecting on Digital Learning Adoption among the Stud...
Dr. Amarjeet Singh
Research IDEA
Research IDEA
Hidayatul Haq Hidayat [HHH]
The design of cloud computing management information system accordance with t...
The design of cloud computing management information system accordance with t...
Panita Wannapiroon Kmutnb
The design of cloud computing management information system accordance with t...
The design of cloud computing management information system accordance with t...
Panita Wannapiroon Kmutnb
Exploring the Relationship between MIS and Decision-Making Process at Al-Huss...
Exploring the Relationship between MIS and Decision-Making Process at Al-Huss...
Dr. Amarjeet Singh
Does e-service for research and community service boost the performance of un...
Does e-service for research and community service boost the performance of un...
Journal of Education and Learning (EduLearn)
The Management of Information Systems and Its Impact on the Quality of Servic...
The Management of Information Systems and Its Impact on the Quality of Servic...
Eswar Publications
The impact of management information systems(mis) technologies on the quality...
The impact of management information systems(mis) technologies on the quality...
IJNSA Journal
THE IMPACT OF MANAGEMENT INFORMATIONSYSTEMS(MIS) TECHNOLOGIES ON THEQUALITY O...
THE IMPACT OF MANAGEMENT INFORMATIONSYSTEMS(MIS) TECHNOLOGIES ON THEQUALITY O...
IJNSA Journal
IRJET-Implementation of a Cross-Platform Mobile Application for Research Mana...
IRJET-Implementation of a Cross-Platform Mobile Application for Research Mana...
IRJET Journal
FRAMEWORK FOR EDUCATIONAL COMPETENCE WITH EMERGING SCENARIO
FRAMEWORK FOR EDUCATIONAL COMPETENCE WITH EMERGING SCENARIO
ijcsit
Top Cited Articles International Journal of Managing Information Technology (...
Top Cited Articles International Journal of Managing Information Technology (...
IJMIT JOURNAL
E017523439
E017523439
IOSR Journals
Use of information Systems in Yemeni Universities Future Vision
Use of information Systems in Yemeni Universities Future Vision
EECJOURNAL
Survey of Ict Awareness, Utilization and Challenges in Managing Secondary Sch...
Survey of Ict Awareness, Utilization and Challenges in Managing Secondary Sch...
International Journal of World Policy and Development Studies
Conceptual Model of Information Technology and Its Impact on Financial Univer...
Conceptual Model of Information Technology and Its Impact on Financial Univer...
IJERA Editor
An Exploration Of College Principals Technology Leadership Competency Assess...
An Exploration Of College Principals Technology Leadership Competency Assess...
Kelly Lipiec
Unified theory of acceptance and use of technology of e government services i...
Unified theory of acceptance and use of technology of e government services i...
Conference Papers
TUNNELING IN HIMALAYAS WITH NATM METHOD: A SPECIAL REFERENCES TO SUNGAL TUNNE...
TUNNELING IN HIMALAYAS WITH NATM METHOD: A SPECIAL REFERENCES TO SUNGAL TUNNE...
IRJET Journal
STUDY THE EFFECT OF RESPONSE REDUCTION FACTOR ON RC FRAMED STRUCTURE
STUDY THE EFFECT OF RESPONSE REDUCTION FACTOR ON RC FRAMED STRUCTURE
IRJET Journal
More Related Content
Similar to A Systematic Examination of ICT's Significance in Higher Education Administration
11.management information system and senior staff job performance in polytech...
11.management information system and senior staff job performance in polytech...
Alexander Decker
Attitude towards E – Governance among the Student Teachers of Educational Col...
Attitude towards E – Governance among the Student Teachers of Educational Col...
ijtsrd
Determining the Factors Affecting on Digital Learning Adoption among the Stud...
Determining the Factors Affecting on Digital Learning Adoption among the Stud...
Dr. Amarjeet Singh
Research IDEA
Research IDEA
Hidayatul Haq Hidayat [HHH]
The design of cloud computing management information system accordance with t...
The design of cloud computing management information system accordance with t...
Panita Wannapiroon Kmutnb
The design of cloud computing management information system accordance with t...
The design of cloud computing management information system accordance with t...
Panita Wannapiroon Kmutnb
Exploring the Relationship between MIS and Decision-Making Process at Al-Huss...
Exploring the Relationship between MIS and Decision-Making Process at Al-Huss...
Dr. Amarjeet Singh
Does e-service for research and community service boost the performance of un...
Does e-service for research and community service boost the performance of un...
Journal of Education and Learning (EduLearn)
The Management of Information Systems and Its Impact on the Quality of Servic...
The Management of Information Systems and Its Impact on the Quality of Servic...
Eswar Publications
The impact of management information systems(mis) technologies on the quality...
The impact of management information systems(mis) technologies on the quality...
IJNSA Journal
THE IMPACT OF MANAGEMENT INFORMATIONSYSTEMS(MIS) TECHNOLOGIES ON THEQUALITY O...
THE IMPACT OF MANAGEMENT INFORMATIONSYSTEMS(MIS) TECHNOLOGIES ON THEQUALITY O...
IJNSA Journal
IRJET-Implementation of a Cross-Platform Mobile Application for Research Mana...
IRJET-Implementation of a Cross-Platform Mobile Application for Research Mana...
IRJET Journal
FRAMEWORK FOR EDUCATIONAL COMPETENCE WITH EMERGING SCENARIO
FRAMEWORK FOR EDUCATIONAL COMPETENCE WITH EMERGING SCENARIO
ijcsit
Top Cited Articles International Journal of Managing Information Technology (...
Top Cited Articles International Journal of Managing Information Technology (...
IJMIT JOURNAL
E017523439
E017523439
IOSR Journals
Use of information Systems in Yemeni Universities Future Vision
Use of information Systems in Yemeni Universities Future Vision
EECJOURNAL
Survey of Ict Awareness, Utilization and Challenges in Managing Secondary Sch...
Survey of Ict Awareness, Utilization and Challenges in Managing Secondary Sch...
International Journal of World Policy and Development Studies
Conceptual Model of Information Technology and Its Impact on Financial Univer...
Conceptual Model of Information Technology and Its Impact on Financial Univer...
IJERA Editor
An Exploration Of College Principals Technology Leadership Competency Assess...
An Exploration Of College Principals Technology Leadership Competency Assess...
Kelly Lipiec
Unified theory of acceptance and use of technology of e government services i...
Unified theory of acceptance and use of technology of e government services i...
Conference Papers
Similar to A Systematic Examination of ICT's Significance in Higher Education Administration
(20)
11.management information system and senior staff job performance in polytech...
11.management information system and senior staff job performance in polytech...
Attitude towards E – Governance among the Student Teachers of Educational Col...
Attitude towards E – Governance among the Student Teachers of Educational Col...
Determining the Factors Affecting on Digital Learning Adoption among the Stud...
Determining the Factors Affecting on Digital Learning Adoption among the Stud...
Research IDEA
Research IDEA
The design of cloud computing management information system accordance with t...
The design of cloud computing management information system accordance with t...
The design of cloud computing management information system accordance with t...
The design of cloud computing management information system accordance with t...
Exploring the Relationship between MIS and Decision-Making Process at Al-Huss...
Exploring the Relationship between MIS and Decision-Making Process at Al-Huss...
Does e-service for research and community service boost the performance of un...
Does e-service for research and community service boost the performance of un...
The Management of Information Systems and Its Impact on the Quality of Servic...
The Management of Information Systems and Its Impact on the Quality of Servic...
The impact of management information systems(mis) technologies on the quality...
The impact of management information systems(mis) technologies on the quality...
THE IMPACT OF MANAGEMENT INFORMATIONSYSTEMS(MIS) TECHNOLOGIES ON THEQUALITY O...
THE IMPACT OF MANAGEMENT INFORMATIONSYSTEMS(MIS) TECHNOLOGIES ON THEQUALITY O...
IRJET-Implementation of a Cross-Platform Mobile Application for Research Mana...
IRJET-Implementation of a Cross-Platform Mobile Application for Research Mana...
FRAMEWORK FOR EDUCATIONAL COMPETENCE WITH EMERGING SCENARIO
FRAMEWORK FOR EDUCATIONAL COMPETENCE WITH EMERGING SCENARIO
Top Cited Articles International Journal of Managing Information Technology (...
Top Cited Articles International Journal of Managing Information Technology (...
E017523439
E017523439
Use of information Systems in Yemeni Universities Future Vision
Use of information Systems in Yemeni Universities Future Vision
Survey of Ict Awareness, Utilization and Challenges in Managing Secondary Sch...
Survey of Ict Awareness, Utilization and Challenges in Managing Secondary Sch...
Conceptual Model of Information Technology and Its Impact on Financial Univer...
Conceptual Model of Information Technology and Its Impact on Financial Univer...
An Exploration Of College Principals Technology Leadership Competency Assess...
An Exploration Of College Principals Technology Leadership Competency Assess...
Unified theory of acceptance and use of technology of e government services i...
Unified theory of acceptance and use of technology of e government services i...
More from IRJET Journal
TUNNELING IN HIMALAYAS WITH NATM METHOD: A SPECIAL REFERENCES TO SUNGAL TUNNE...
TUNNELING IN HIMALAYAS WITH NATM METHOD: A SPECIAL REFERENCES TO SUNGAL TUNNE...
IRJET Journal
STUDY THE EFFECT OF RESPONSE REDUCTION FACTOR ON RC FRAMED STRUCTURE
STUDY THE EFFECT OF RESPONSE REDUCTION FACTOR ON RC FRAMED STRUCTURE
IRJET Journal
A COMPARATIVE ANALYSIS OF RCC ELEMENT OF SLAB WITH STARK STEEL (HYSD STEEL) A...
A COMPARATIVE ANALYSIS OF RCC ELEMENT OF SLAB WITH STARK STEEL (HYSD STEEL) A...
IRJET Journal
Effect of Camber and Angles of Attack on Airfoil Characteristics
Effect of Camber and Angles of Attack on Airfoil Characteristics
IRJET Journal
A Review on the Progress and Challenges of Aluminum-Based Metal Matrix Compos...
A Review on the Progress and Challenges of Aluminum-Based Metal Matrix Compos...
IRJET Journal
Dynamic Urban Transit Optimization: A Graph Neural Network Approach for Real-...
Dynamic Urban Transit Optimization: A Graph Neural Network Approach for Real-...
IRJET Journal
Structural Analysis and Design of Multi-Storey Symmetric and Asymmetric Shape...
Structural Analysis and Design of Multi-Storey Symmetric and Asymmetric Shape...
IRJET Journal
A Review of “Seismic Response of RC Structures Having Plan and Vertical Irreg...
A Review of “Seismic Response of RC Structures Having Plan and Vertical Irreg...
IRJET Journal
A REVIEW ON MACHINE LEARNING IN ADAS
A REVIEW ON MACHINE LEARNING IN ADAS
IRJET Journal
Long Term Trend Analysis of Precipitation and Temperature for Asosa district,...
Long Term Trend Analysis of Precipitation and Temperature for Asosa district,...
IRJET Journal
P.E.B. Framed Structure Design and Analysis Using STAAD Pro
P.E.B. Framed Structure Design and Analysis Using STAAD Pro
IRJET Journal
A Review on Innovative Fiber Integration for Enhanced Reinforcement of Concre...
A Review on Innovative Fiber Integration for Enhanced Reinforcement of Concre...
IRJET Journal
Survey Paper on Cloud-Based Secured Healthcare System
Survey Paper on Cloud-Based Secured Healthcare System
IRJET Journal
Review on studies and research on widening of existing concrete bridges
Review on studies and research on widening of existing concrete bridges
IRJET Journal
React based fullstack edtech web application
React based fullstack edtech web application
IRJET Journal
A Comprehensive Review of Integrating IoT and Blockchain Technologies in the ...
A Comprehensive Review of Integrating IoT and Blockchain Technologies in the ...
IRJET Journal
A REVIEW ON THE PERFORMANCE OF COCONUT FIBRE REINFORCED CONCRETE.
A REVIEW ON THE PERFORMANCE OF COCONUT FIBRE REINFORCED CONCRETE.
IRJET Journal
Optimizing Business Management Process Workflows: The Dynamic Influence of Mi...
Optimizing Business Management Process Workflows: The Dynamic Influence of Mi...
IRJET Journal
Multistoried and Multi Bay Steel Building Frame by using Seismic Design
Multistoried and Multi Bay Steel Building Frame by using Seismic Design
IRJET Journal
Cost Optimization of Construction Using Plastic Waste as a Sustainable Constr...
Cost Optimization of Construction Using Plastic Waste as a Sustainable Constr...
IRJET Journal
More from IRJET Journal
(20)
TUNNELING IN HIMALAYAS WITH NATM METHOD: A SPECIAL REFERENCES TO SUNGAL TUNNE...
TUNNELING IN HIMALAYAS WITH NATM METHOD: A SPECIAL REFERENCES TO SUNGAL TUNNE...
STUDY THE EFFECT OF RESPONSE REDUCTION FACTOR ON RC FRAMED STRUCTURE
STUDY THE EFFECT OF RESPONSE REDUCTION FACTOR ON RC FRAMED STRUCTURE
A COMPARATIVE ANALYSIS OF RCC ELEMENT OF SLAB WITH STARK STEEL (HYSD STEEL) A...
A COMPARATIVE ANALYSIS OF RCC ELEMENT OF SLAB WITH STARK STEEL (HYSD STEEL) A...
Effect of Camber and Angles of Attack on Airfoil Characteristics
Effect of Camber and Angles of Attack on Airfoil Characteristics
A Review on the Progress and Challenges of Aluminum-Based Metal Matrix Compos...
A Review on the Progress and Challenges of Aluminum-Based Metal Matrix Compos...
Dynamic Urban Transit Optimization: A Graph Neural Network Approach for Real-...
Dynamic Urban Transit Optimization: A Graph Neural Network Approach for Real-...
Structural Analysis and Design of Multi-Storey Symmetric and Asymmetric Shape...
Structural Analysis and Design of Multi-Storey Symmetric and Asymmetric Shape...
A Review of “Seismic Response of RC Structures Having Plan and Vertical Irreg...
A Review of “Seismic Response of RC Structures Having Plan and Vertical Irreg...
A REVIEW ON MACHINE LEARNING IN ADAS
A REVIEW ON MACHINE LEARNING IN ADAS
Long Term Trend Analysis of Precipitation and Temperature for Asosa district,...
Long Term Trend Analysis of Precipitation and Temperature for Asosa district,...
P.E.B. Framed Structure Design and Analysis Using STAAD Pro
P.E.B. Framed Structure Design and Analysis Using STAAD Pro
A Review on Innovative Fiber Integration for Enhanced Reinforcement of Concre...
A Review on Innovative Fiber Integration for Enhanced Reinforcement of Concre...
Survey Paper on Cloud-Based Secured Healthcare System
Survey Paper on Cloud-Based Secured Healthcare System
Review on studies and research on widening of existing concrete bridges
Review on studies and research on widening of existing concrete bridges
React based fullstack edtech web application
React based fullstack edtech web application
A Comprehensive Review of Integrating IoT and Blockchain Technologies in the ...
A Comprehensive Review of Integrating IoT and Blockchain Technologies in the ...
A REVIEW ON THE PERFORMANCE OF COCONUT FIBRE REINFORCED CONCRETE.
A REVIEW ON THE PERFORMANCE OF COCONUT FIBRE REINFORCED CONCRETE.
Optimizing Business Management Process Workflows: The Dynamic Influence of Mi...
Optimizing Business Management Process Workflows: The Dynamic Influence of Mi...
Multistoried and Multi Bay Steel Building Frame by using Seismic Design
Multistoried and Multi Bay Steel Building Frame by using Seismic Design
Cost Optimization of Construction Using Plastic Waste as a Sustainable Constr...
Cost Optimization of Construction Using Plastic Waste as a Sustainable Constr...
Recently uploaded
Standard vs Custom Battery Packs - Decoding the Power Play
Standard vs Custom Battery Packs - Decoding the Power Play
Epec Engineered Technologies
1_Introduction + EAM Vocabulary + how to navigate in EAM.pdf
1_Introduction + EAM Vocabulary + how to navigate in EAM.pdf
AldoGarca30
Employee leave management system project.
Employee leave management system project.
Kamal Acharya
School management system project Report.pdf
School management system project Report.pdf
Kamal Acharya
8086 Microprocessor Architecture: 16-bit microprocessor
8086 Microprocessor Architecture: 16-bit microprocessor
AshwiniTodkar4
8th International Conference on Soft Computing, Mathematics and Control (SMC ...
8th International Conference on Soft Computing, Mathematics and Control (SMC ...
josephjonse
fitting shop and tools used in fitting shop .ppt
fitting shop and tools used in fitting shop .ppt
AfnanAhmad53
Linux Systems Programming: Inter Process Communication (IPC) using Pipes
Linux Systems Programming: Inter Process Communication (IPC) using Pipes
RashidFaridChishti
Computer Networks Basics of Network Devices
Computer Networks Basics of Network Devices
ChandrakantDivate1
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
ssuser89054b
Online food ordering system project report.pdf
Online food ordering system project report.pdf
Kamal Acharya
Hospital management system project report.pdf
Hospital management system project report.pdf
Kamal Acharya
UNIT 4 PTRP final Convergence in probability.pptx
UNIT 4 PTRP final Convergence in probability.pptx
kalpana413121
HAND TOOLS USED AT ELECTRONICS WORK PRESENTED BY KOUSTAV SARKAR
HAND TOOLS USED AT ELECTRONICS WORK PRESENTED BY KOUSTAV SARKAR
KOUSTAV SARKAR
Post office management system project ..pdf
Post office management system project ..pdf
Kamal Acharya
Path loss model, OKUMURA Model, Hata Model
Path loss model, OKUMURA Model, Hata Model
DrAjayKumarYadav4
Electromagnetic relays used for power system .pptx
Electromagnetic relays used for power system .pptx
NANDHAKUMARA10
Introduction to Robotics in Mechanical Engineering.pptx
Introduction to Robotics in Mechanical Engineering.pptx
hublikarsn
Cara Menggugurkan Sperma Yang Masuk Rahim Biyar Tidak Hamil
Cara Menggugurkan Sperma Yang Masuk Rahim Biyar Tidak Hamil
Cara Menggugurkan Kandungan 087776558899
Digital Communication Essentials: DPCM, DM, and ADM .pptx
Digital Communication Essentials: DPCM, DM, and ADM .pptx
pritamlangde
Recently uploaded
(20)
Standard vs Custom Battery Packs - Decoding the Power Play
Standard vs Custom Battery Packs - Decoding the Power Play
1_Introduction + EAM Vocabulary + how to navigate in EAM.pdf
1_Introduction + EAM Vocabulary + how to navigate in EAM.pdf
Employee leave management system project.
Employee leave management system project.
School management system project Report.pdf
School management system project Report.pdf
8086 Microprocessor Architecture: 16-bit microprocessor
8086 Microprocessor Architecture: 16-bit microprocessor
8th International Conference on Soft Computing, Mathematics and Control (SMC ...
8th International Conference on Soft Computing, Mathematics and Control (SMC ...
fitting shop and tools used in fitting shop .ppt
fitting shop and tools used in fitting shop .ppt
Linux Systems Programming: Inter Process Communication (IPC) using Pipes
Linux Systems Programming: Inter Process Communication (IPC) using Pipes
Computer Networks Basics of Network Devices
Computer Networks Basics of Network Devices
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Online food ordering system project report.pdf
Online food ordering system project report.pdf
Hospital management system project report.pdf
Hospital management system project report.pdf
UNIT 4 PTRP final Convergence in probability.pptx
UNIT 4 PTRP final Convergence in probability.pptx
HAND TOOLS USED AT ELECTRONICS WORK PRESENTED BY KOUSTAV SARKAR
HAND TOOLS USED AT ELECTRONICS WORK PRESENTED BY KOUSTAV SARKAR
Post office management system project ..pdf
Post office management system project ..pdf
Path loss model, OKUMURA Model, Hata Model
Path loss model, OKUMURA Model, Hata Model
Electromagnetic relays used for power system .pptx
Electromagnetic relays used for power system .pptx
Introduction to Robotics in Mechanical Engineering.pptx
Introduction to Robotics in Mechanical Engineering.pptx
Cara Menggugurkan Sperma Yang Masuk Rahim Biyar Tidak Hamil
Cara Menggugurkan Sperma Yang Masuk Rahim Biyar Tidak Hamil
Digital Communication Essentials: DPCM, DM, and ADM .pptx
Digital Communication Essentials: DPCM, DM, and ADM .pptx
A Systematic Examination of ICT's Significance in Higher Education Administration
1.
© 2023, IRJET
| Impact Factor value: 8.226 | ISO 9001:2008 Certified Journal | Page 407 A Systematic Examination of ICT's Significance in Higher Education Administration Manoj K S Chhangani1*, Dharmendra K Meena2 and Vivek Mandot3 1*, 2Professor, Government Meera Girls’College, Udaipur-(Rajasthan), INDIA 3Professor, VKB Government Girls’ College, Dungarpur-(Rajasthan), INDIA ------------------------------------------------------------------------***------------------------------------------------------------------------- Abstract- This study investigates the impact of Information and Communication Technology (ICT) on administrative functions within higher education institutions. It employs qualitative techniques and a systematic literature review to assess the positive and negative effects of ICT on administrative services. The findings suggest that ICT generally enhances efficiency and productivity in administrative tasks, but challenges exist, such as a lack of prior experience with information systems and inadequate training for staff. To address these issues, the study recommends the development of cloud-based management information systems accessible via mobile phones, tailored training programs, and efforts to motivate administrative personnel to utilize ICT services. However, the study acknowledges limitations, including limited available research and a shortage of recent publications in this area. Key Words: ICT, Information system, Administrative functions, Higher education 1. INTRODUCTION Administrative Officers in the Higher Education System hold a crucial role in universities, supporting the overall betterment of the country. While their specific duties are not clearly defined, they act as representatives of the University Registrar, contributing significantly to the administrative structure of the institution. Their main responsibilities include safeguarding university property and records, managing assets, maintaining detailed records of various university aspects, and ensuring a favorable learning environment for students and academic staff. They also play a vital role in implementing directives and regulations from relevant authorities. Information and communication technology (ICT) comprises a wide array of technological tools and resources, often used interchangeably with information technology (IT). These tools, including radio, television, computers, the internet, mobile phones, and fax machines, facilitate communication, information creation, dissemination, storage, and management. ICT services find applications in sectors like healthcare, education, business, and transportation. By integrating ICT, manual processes shift to computerized or automated systems, resulting in reduced time consumption and improved efficiency across all sectors. Information and Communication Technology (ICT) plays a vital role in both administrative and educational aspects of Higher Educational Institutions. While the initial focus of ICT was primarily on non-administrative tasks, there has been a noticeable shift over time, with all employees, including administrative officers, actively contributing to its integration. Administrative officers have made progress in incorporating ICT into their roles, but there is still room for improvement. Recognizing the significance of ICT, Higher Educational Institutions should continue to support and encourage administrative officers in adopting and effectively utilizing ICT tools. This will enhance their efficiency and effectiveness in their duties, ultimately advancing administrative functions within the institutions. 2. REVIEW OF LITERATURE Amoloza (2013) found that administrative staff at the University of the Philippines effectively employs available ICT resources for their office tasks, despite encountering significant security issues. In contrast, a review of school staff by Simin et al. (2013) revealed that administrative staff lacked confidence in using ICT services due to technical skill gaps, suggesting the need for necessary devices and proper training. Conversely, Miraz et al. (2016) conducted a statistical analysis among administrative staff in higher educational institutions in Bangladesh, highlighting their interest in utilizing ICT devices and services. Pegu's study in 2014 on "Information and communication technology in higher education in India: challenges and opportunities" demonstrated the potential of ICT-enabled education to democratize and transform higher education in India. Similarly, Mahisa and Anju's research in 2014 explored "The role of ICT in higher education in India" and identified ICT as a significant catalyst for change in various educational practices. On the other hand, an analysis conducted in Nigerian universities by Egoeze et al. (2018) revealed that ICT applications did not meet expectations in administrative tasks like student registration, examination processes, financial activities, and accessing information through university websites. Similar findings were also noted in research conducted in Indian universities by Pohekar (2018). Chakraborty et al. (2018) identified four key factors—cost, availability, usage, and ICT knowledge—as having a positive impact on the effectiveness of ICT services in administrative tasks within higher education institutions. International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056 Volume: 10 Issue: 09 | Sep 2023 www.irjet.net p-ISSN: 2395-0072
2.
© 2023, IRJET
| Impact Factor value: 8.226 | ISO 9001:2008 Certified Journal | Page 408 Among these factors, cost was found to be particularly significant. The Indian government has implemented various measures to improve administrative tasks in higher education institutions by progressively developing information systems through ICT services (Chakraborty et al., 2018). The effective and innovative implementation of ICT technologies in administration contributes to successful administrative reforms (Mukhopadhyay and Parhar, 2014). Furthermore, Gedwar (2016) observed that administrative staff members were willing to embrace new technologies, indicating their readiness for technological advancements. In line with this, Oluoch (2016) suggested that educational organizations can enhance administrative management effectiveness by increasing the utilization of ICT services, providing staff with appropriate technology, and offering adequate training. Qureshi and Muhammad (2016) found that the proper utilization and motivation to use ICT-based management information systems can significantly improve the efficiency of administrative tasks within universities. Makewa et al. (2013) affirmed that the implementation of a management information system in educational institutions streamlines administrative procedures electronically. A qualitative study conducted at a university in Botswana found that proper training in ICT technologies is crucial for university staff because many of them avoid using these technologies due to a lack of knowledge (Seitebaleng, 2018). Ghavifekr et al. (2013) similarly emphasized the importance of administrative staff effectively utilizing available ICT services. Ukpoma (2019) recommended that administrative officers enhance their ICT application knowledge and guide their subordinates to undergo relevant training to stay up-to- date. 3. METHODOLOGY In this study, a systematic review approach was utilized to explore the correlation between Information and Communication Technology (ICT) and administrative operations within higher education. To compile relevant research materials, specific search parameters were employed, incorporating keywords like ICT, administrative functions, and higher educational institutions. Boolean operators, such as AND and OR, were employed to refine the search results. Furthermore, a set of criteria was applied to screen the research papers, which encompassed selecting full-length articles, accessing freely available research papers, and considering those sourced from international conferences or book chapters. Following these criteria, the final collection of research papers was identified, and the essential data was extracted for subsequent analysis. 4. CONCLUSION AND RECOMMENDATIONS The higher education sector relies on a variety of administrative tasks, including circular accessibility, monitoring, payment processing, registration, and examination management. Improving the efficiency and effectiveness of these functions necessitates reducing error rates in administrative procedures. Existing literature underscores the potential of computerized systems as a means to replace manual methods and decrease errors. This study specifically examines the impact of Information and Communication Technology (ICT) services on administrative tasks within higher educational institutions. A qualitative approach was adopted to analyze how ICT influences administrative tasks, utilizing data gathered from previous studies through systematic review. The research consistently underscores the significance of ICT services and applications in enhancing administrative tasks by reducing error rates and completion times. However, the studies also identified negative consequences, including challenges associated with learning new technologies and a lack of proper training for administrative staff members. To address these challenges, the majority of studies recommended providing comprehensive training and motivation for administrative officers. Additionally, it is advisable to develop a user-friendly management information system accessible via a mobile app, utilizing both offline and cloud-based storage. Furthermore, it is strongly advised to gather and analyze the expectations of administrative staff members before developing any management information system. 5. LIMITATIONS AND FUTURE RESEARCH IMPLICATIONS This study encountered limitations that should be considered. There was a restricted availability of pertinent research works, which constrained the extent and thoroughness of the literature review. The number of recently published papers on the topic was also relatively scarce, potentially impacting the study's overall comprehensiveness. To further develop a management information system and emphasize the importance of ICT services in administrative tasks, conducting a statistical analysis is crucial. This analysis should aim to capture the expectations of administrative staff regarding the shift from manual processes to a computerized environment. Collecting input from administrative staff members at various universities can provide valuable insights into their specific requirements and challenges during this transition. International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056 Volume: 10 Issue: 09 | Sep 2023 www.irjet.net p-ISSN: 2395-0072
3.
© 2023, IRJET
| Impact Factor value: 8.226 | ISO 9001:2008 Certified Journal | Page 409 These limitations highlight areas for improvement and future research, emphasizing the need for a more extensive and up-to-date literature base and a thorough understanding of administrative staff expectations and needs. Addressing these limitations can enhance the study's validity and applicability and contribute to effective ICT solutions in higher education administration. REFERENCES [1] Amoloza, E. M. (2013). The Use of ICT among Administrative Staff in an Open University: The University of the Philippines Open University Experience. Procedia - Social and Behavioral Sciences, 103, 1197–1203. [2] Chakraborty, D., Dhara, S. K., and Santra, A. (2018). Effectiveness of ICT in Strengthening the Process of Higher Education System in India. Amity Journal of Management Research, 3(1), 40–53. [3] Egoeze, F., Misra, S., Maskeliunas, R., and Damasevicius, R. (2018). Impact of ICT on universities administrative services and management of students’ records: ICT in university administration. International Journal of Human Capital and Information Technology Professionals, 9(2), 1–15. [4] Gedwar, S. (2016). Use of ICT for Administration and Management : Case Study, EMU. [5] Ghavifekr, S., Afshari, M., Siraj, S., and Seger, K. (2013). ICT Application for Administration and Management: A Conceptual Review. Procedia - Social and Behavioral Sciences, 103(10), 1344– 1351. [6] Makewa, L., Meremo, J., Role, E., and Role, J. (2013). ICT in secondary school administration in rural southern Kenya: An educator’s eye on its importance and use. International Journal of Education and Development Using Information and Communication Technology (IJEDICT), 9(2), 48–63. [7] Manisha and Anju (2014). The Role of ICT in Higher Education in India. International Journal of All Research Education and Scientific Methods, 2(11), 45-48. [8] Miraz, M. H., Saleheen, F., S.A.M Manzur Hossain Khan, and Rahman, M. (2016). ICT Integration in Management for Public Educational Institutions in Bangladesh. Open Journal of Advances in Business and Management (OJABM), 1(1), 23–30. [9] Mukhopadhyay, M., and Parhar, M. (2014). ICT in Indian Higher Education Administration and Management. In ICT in Education in Global Context, 263–283. [10] Oluoch, D. (2016). Strategies of Enhancing ICT Use in the Delivery of Management Services in Public Secondary Schools in Siaya County in Kenya. European Scientific Journal, 12(28), 375–396. [11] Pegu Uttam Kr, (2014). Information and Communication Technology in Higher Education in India: Challenges and Opportunities. International Journal of Information and Computation Technology, Volume 5, 513-518. [12] Pohekar, D. (2018). Role of ICT on universities administrative services and management. International Research Journal of Engineering and Technology (IRJET), 5(11), 266–271. [13] Qureshi, Z. H., and Muhammad M. Q. A. (2016). Efficient Use of ICT in Administration : A Case from Mehran University of Engineering and Technology. International Journal of Economics, Commerce and Management, 4(10), 540–550. [14] Seitebaleng S. D. (2018). Information and communication technology use in higher education : Perspectives from faculty. International Journal of Education and Development Using Information and Communication Technology, 14(2), 121–166. [15] Ukpoma, E. (2019). Use Of ICT Applications for Secondary Schools Administration. ADECT 2019 Proceedings. International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056 Volume: 10 Issue: 09 | Sep 2023 www.irjet.net p-ISSN: 2395-0072
Download now