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Tools for Critical
Thinking in IT – Pt. 2
Lecture 4
Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
Learning
Outcomes
At the end of this lecture, you
should be able to:
◦Describe type of critical thinking
tools and methods
◦Apply critical thinking tools to solve
problems
Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
Observation
Active acquisition of
information from a primary
source (Wikipedia)
The action or process of
observing something or
someone carefully or in order
to gain information (Google)
Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
Type of observation
Quantitative
Observations are
numerical
measurement
Eg. The mass of a
ball is 600g
Qualitative
Observations are
descriptions based
on senses
(feelings/emotion)
Eg. The ball is round
and red
Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
Can you describe this picture based on
quantitative and
qualitative observations?
Quantitative Qualitative
(colour)
(shape)
Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
Can you describe this picture based on quantitative and qualitative observations?
Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
Observation Methods
Controlled
• Structured
• Lab
• Tools: checklist,
survey, coding
sheet
Naturalistic
• Unstructured
• Natural
environment
• Tools: video,
camera
Participant
• Unstructured
• Natural
environment
• Involvement
with
participants
Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
Tool for
structured
observation
Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
Exercise 1 –
Track your
habits
To find out how frequent you:
• Use social media
• Walk 6000 steps
• Read quran
• Come to class on time
Track your habits in a week.
What do you learn from your
tracking? Are you happy with
the outcomes?
Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
How to observe in a natural environment?
Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
Exercise 2
Use AEIOU framework to observe people’s behaviour.
Please choose one.
• Bus stop
• Restaurant
• Park
Spend at least 30 minutes at your chosen venue. Present
your findings using AEIOU framework. What did you learn?
Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
Evaluation
(Poth et al., 2015)
The systematic assessment of
the design, implementation or
results of an initiative for the
purposes of learning or
decision-making.
Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
Evaluation
Methods
Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
Usability Test
(usabilitytest.gov)
Usability testing refers to evaluating a product or service
by testing it with representative users.
Typically, during a test, participants will try to complete
typical tasks while observers watch, listen and takes
notes. The goal is to identify any usability problems,
collect qualitative and quantitative data and determine
the participant's satisfaction with the product.
To run an effective usability test, you need to develop a
solid test plan, recruit participants , and then analyze and
report your findings.
Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
Questionnaires
PERCEIVED USABILITY
PERCEIVED USER SATISFACTION
Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
Questionnaire to measure
perceived usability
Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
Questionnaire to
measure perceived user
satisfaction
Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
Perceived
Player
Satisfaction
Postgame Questions (short-answer questions)
Q1 To what extent did the game hold your attention?
Q2 How much effort did you put into playing the game?
Q3 Did you feel you were trying your best?
Q4 To what extent did you lose track of time?
Q5 Did you feel the urge to see what was happening around you?
Q6 To what extent you enjoyed playing the game, rather than something
you were just doing?
Q7 To what extent did you find the game challenging?
Q8 How well do you think you performed in the game?
Q9 To what extent did you feel emotionally attached to the game?
Q10 To what extent did you enjoy the graphics and the imagery?
Q11 How much would you say you enjoyed playing the game?
Q12 Would you like to play the game again?
Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
How About This Netflix Remote
Control?
Does the remote look crowded?
Is the remote easy to use?
Is easy to learn new buttons on the remote?
Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
Results
PERCEIVED USABILITY: PERCEIVED USER
SATISFACTION:
WHAT DO THEY
MEAN?
Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia

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Lecture 4 - Tools for Critical Thinking in IT - Pt. 2.pdf

  • 1. Tools for Critical Thinking in IT – Pt. 2 Lecture 4 Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
  • 2. Learning Outcomes At the end of this lecture, you should be able to: ◦Describe type of critical thinking tools and methods ◦Apply critical thinking tools to solve problems Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
  • 3. Observation Active acquisition of information from a primary source (Wikipedia) The action or process of observing something or someone carefully or in order to gain information (Google) Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
  • 4. Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
  • 5. Type of observation Quantitative Observations are numerical measurement Eg. The mass of a ball is 600g Qualitative Observations are descriptions based on senses (feelings/emotion) Eg. The ball is round and red Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
  • 6. Can you describe this picture based on quantitative and qualitative observations? Quantitative Qualitative (colour) (shape) Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
  • 7. Can you describe this picture based on quantitative and qualitative observations? Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
  • 8. Observation Methods Controlled • Structured • Lab • Tools: checklist, survey, coding sheet Naturalistic • Unstructured • Natural environment • Tools: video, camera Participant • Unstructured • Natural environment • Involvement with participants Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
  • 9. Tool for structured observation Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
  • 10. Exercise 1 – Track your habits To find out how frequent you: • Use social media • Walk 6000 steps • Read quran • Come to class on time Track your habits in a week. What do you learn from your tracking? Are you happy with the outcomes? Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
  • 11. How to observe in a natural environment? Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
  • 12. Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
  • 13. Exercise 2 Use AEIOU framework to observe people’s behaviour. Please choose one. • Bus stop • Restaurant • Park Spend at least 30 minutes at your chosen venue. Present your findings using AEIOU framework. What did you learn? Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
  • 14. Evaluation (Poth et al., 2015) The systematic assessment of the design, implementation or results of an initiative for the purposes of learning or decision-making. Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
  • 15. Evaluation Methods Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
  • 16. Usability Test (usabilitytest.gov) Usability testing refers to evaluating a product or service by testing it with representative users. Typically, during a test, participants will try to complete typical tasks while observers watch, listen and takes notes. The goal is to identify any usability problems, collect qualitative and quantitative data and determine the participant's satisfaction with the product. To run an effective usability test, you need to develop a solid test plan, recruit participants , and then analyze and report your findings. Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
  • 17. Questionnaires PERCEIVED USABILITY PERCEIVED USER SATISFACTION Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
  • 18. Questionnaire to measure perceived usability Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
  • 19. Questionnaire to measure perceived user satisfaction Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
  • 20. Perceived Player Satisfaction Postgame Questions (short-answer questions) Q1 To what extent did the game hold your attention? Q2 How much effort did you put into playing the game? Q3 Did you feel you were trying your best? Q4 To what extent did you lose track of time? Q5 Did you feel the urge to see what was happening around you? Q6 To what extent you enjoyed playing the game, rather than something you were just doing? Q7 To what extent did you find the game challenging? Q8 How well do you think you performed in the game? Q9 To what extent did you feel emotionally attached to the game? Q10 To what extent did you enjoy the graphics and the imagery? Q11 How much would you say you enjoyed playing the game? Q12 Would you like to play the game again? Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
  • 21. How About This Netflix Remote Control? Does the remote look crowded? Is the remote easy to use? Is easy to learn new buttons on the remote? Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
  • 22. Results PERCEIVED USABILITY: PERCEIVED USER SATISFACTION: WHAT DO THEY MEAN? Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia
  • 23. Copyrights Reserved by Fariza Hanis Abdul Razak UiTM Malaysia