Core skills for being a critical thinker

1. Critical
Thinking
Core Skills in
IT
Lecture 2
Copyrightd Reserved by Fariza Hanis Abdul Razak UiTM Malaysia

2. Learning
Outcome
Students should be able
to know USERS.
Copyrightd Reserved by Fariza Hanis Abdul Razak UiTM
Malaysia

3. IT @ UiTM
Two types of skills expected from IT students:
Technical People
Focused on system/application development
which will be used by users.
Copyrightd Reserved by Fariza Hanis Abdul Razak UiTM Malaysia

4. Understanding
Users
Core Skills - 1
Copyrightd Reserved by Fariza Hanis Abdul Razak UiTM Malaysia

5. People Skills Why do you need to understand
users?
Because they are NOT like YOU!
Copyrightd Reserved by Fariza Hanis Abdul Razak UiTM Malaysia

6. How can you understand users?
Empathize
Copyrightd Reserved by Fariza Hanis Abdul Razak UiTM Malaysia

7. Copyrightd Reserved by Fariza Hanis Abdul Razak UiTM Malaysia

8. Identifying
User Problems
Core Skills – 2
Copyrightd Reserved by Fariza Hanis Abdul Razak UiTM Malaysia

9. Copyrightd Reserved by Fariza Hanis Abdul Razak UiTM Malaysia

10. Copyrightd Reserved by Fariza
Hanis Abdul Razak UiTM
Malaysia

11. Copyrightd Reserved by Fariza Hanis Abdul Razak UiTM Malaysia

12. Copyrightd Reserved by Fariza Hanis Abdul Razak UiTM Malaysia

13. Proposing
IT Solution
Core Skills - 3
Copyrightd Reserved by Fariza Hanis Abdul Razak UiTM Malaysia

14. Copyrightd Reserved by Fariza Hanis Abdul Razak UiTM
Malaysia

15. Copyrightd Reserved by
Fariza Hanis Abdul Razak
UiTM Malaysia

16. Class
Exercise
Create a “Problem” Box.
Ask students to write a problem that they
might have at home or UiTM on a piece
of paper and put it in the “Problem” Box.
Lecturer will randomly pick a problem
and read it out loud to the class.
The whole class needs to figure out
solutions to the problem.
Copyrightd Reserved by Fariza Hanis Abdul Razak UiTM Malaysia

17. Reflection
Can you now understand users?
Copyrightd Reserved by Fariza Hanis Abdul Razak UiTM Malaysia