1. EILEEN DELANEY
156 Anderson Road, King of Prussia, PA 19406
610.265.9037
EileenDelaney@verizon.net http://www.linkedin.com/in/eileendelaney
EXECUTIVE ADMINISTRATIVE PROFESSIONAL
“Making Accomplished Executives More Successful”
Forward thinking Executive Administrative Professional specializing in simplifying an executive’s work life by
becoming a trusted business partner. Organizes office details while implementing effective solutions by focusing on
collaboration, productivity and problem resolution:
 Proactively ensures the prompt execution of time-sensitive deliverables.
 Rolls with the punches by quickly adapting to new business practices.
 Microsoft Office expert passionate about learning new technologies.
PROFESSIONAL EXPERIENCE
CISCO, Contractor for Adecco, King of Prussia, PA 2010 – 2011
Operations Director Administrator
Support the $800M US Commercial Collaboration Organization: Director, 8 Regional Managers, 60 Account Managers.
Managed calendar and travel, organized and coordinated reporting and projects for maximum efficiency.
 Transformed financial reporting and forecasting processes resulting in increased sales efficiencies.
AMGEN, Chesterbrook, PA 2009 – 2010
Executive Administrative Coordinator
Supported the $1B Nephrology and Bone Health business units: 3 Executive Directors, 25 District Managers and 200+
Sales Reps. Managed work processes, meeting planning, travel, calendars, presentations, organization charts, etc.
 Developed synergy between newly created Bone Health Regions by coordinating reporting and procedures.
 Established employee recognition processes.
 Earned Performance Review Quotes:
o “…Quick learner delivering high quality work … Exceeded our expectations! ...”
o “…Have raised the bar for all of the administrative personnel in the Northeast office …”
SUN MICROSYSTEMS, INC., King of Prussia, PA 2000 – 2009
Regional Executive Administrator
Supported $1B Financial Services global business unit: VP, Operations Manager, 8 Executives and 200+ professionals.
Managed CRM Siebel accounts, forecasting, approval processes, travel, calendars, organization charts, HR related tasks.
 Volunteered and trained on CRM Siebel, resulting in company-wide recognition as “Expert SuperUser”.
 Streamlined processes, customized reporting, executed operational functions, returning valuable selling time back to
Field Sales and Executives.
 Devised expense templates to monitor spending limits, resulting in reduced expenses.
 Developed and managed area web site, calendar, and collaboration site, enhancing sales productivity.
 Trained and mentored 5 administrative peers and Site Services contractors, increasing staff value to Sun.
 Established area birthday calendar and coordinated holiday events, improving employee morale.
 Served as lead communicator for volunteer AdminWeb team, troubleshooting broad range of global employee issues,
minimizing downtime.
 Organized and expedited office move, 2 office restructurings, and integration of local acquisition as Sustaining
Management Team Anchor, saving time and reducing capital investment.
 Recommended and enacted “Technology Training for Seniors” and Habitat for Humanity volunteer events, along
with yearly Toys For Tots Drive, generating a sense of community within the company.
 Earned Performance Review Quotes:
o “Excellent performance...don't know how we would survive without her...”
o “Takes great pride in her work...cares AND delivers which is rare...”
o “One of strongest senior admins I have worked with over past 20 years ... a true business partner...”

2. EILEEN DELANEY PAGE TWO
NEWBRIDGE NETWORKS (Formerly UB Networks), King of Prussia, PA 1996 – 2000
Administrative Assistant
Supported 40+ employees in District Field Sales and Service office. Managed phones, correspondence, presentations,
order administration, accounts payable, mailroom, office supplies and equipment.
 Managed operations by voluntarily assuming Office Manager Role, demonstrating excellent initiative.
 Developed demo tracking form / demo inventory log, reducing District expenses.
 Instituted system for accessing product literature, saving money and improving field efficiencies.
 Created scheduling system, improving ability to contact district employees and reducing downtime.
 Earned Performance Review Quotes:
o “Solid performer since day 1…Excellent work ethic…Takes on problem areas with own initiative…”
o “Pleasant personality, very reliable, committed...has a need to stay busy...”
CONSOLIDATED BROKERAGE SERVICES, INC., West Conshohocken, PA 1994 – 1996
Personal Assistant to Associate General Agent, Administrative Assistant, Underwriter
Conducted all phases of office procedures, organized and coordinated projects for maximum efficiency. Maintained
calendar, phones, correspondence, supplies and equipment.
 Promoted to Underwriter without prior experience, successfully managing largest underwriting case load.
 Recommended and implemented restructuring of office design and workflow, reducing costs and increasing
productivity.
CERTIFICATIONS, TRAINING, PROFESSIONAL DEVELOPMENT
 Certified Microsoft Office User Specialist (MOUS): Word and Excel Proficient, PowerPoint Expert
 Amgen Sponsored Courses:
o SharePoint: Building, Setting Permissions and Adding Content, Site Maintenance and Team Collaboration
o Code of Conduct Training – Do The Right Thing
o User Responsibility and Accountability for Computer Related Systems
o Records and Information Management
 Sun Microsystems Sponsored Courses:
o Effectively Communicate and Connect with your Virtual Team
o Establishing Relationships and Trust in a Virtual Work Environment
o Professional Communication; Business Conduct; Preventing Corruption at Sun
o Information Protection Training; Keep It Safe; Conflict of Interest; Export Compliance
o CRM Siebel; IBIS; SunWeb Content Management System (CMS)
o SunSigma; SunCap; ESP; Empowered Selling; Gartner
 SkillPath and Fred Pryor Seminars:
o Fundamentals of Successful Project Management
o Essentials of Communicating With Diplomacy & Professionalism
o The Exceptional Assistant
o Management Skills for Administrative Assistants
o Conference for Administrative Assistants
o How To Excel As An Office Manager
o Communication Skills For Women
o Client Services
o Fundamentals of Repairing, Maintaining & Upgrading PC’s
SKILLS
 PC, SunRay  Microsoft Windows 7, Vista, XP  Oracle  Mozilla, Internet Explorer
 Microsoft Office Suite  Sun Solaris  Siebel  Outlook, Thunderbird, Lotus Notes
 Sun StarOffice Suite  Sun Java, Gnome Desktops  SAP  Assorted Calendar Tools